SafeCom Go HP
User’s Guide
D20701-08
February 2016
Trademarks: SafeCom, SafeCom Go, SafeCom P:Go, SafeCom ePay and the SafeCom logo
are trademarks of SafeCom a/s. Company and product names mentioned in this manual are
trademarks or registered trademarks of their respective owners. SafeCom a/s cannot be
held responsible for any technical or typographical errors and reserves the right to make
changes to products and documentation without prior notification.
Third Party Software: This software may contain third party software which requires
notices and/or additional terms and conditions. Such required third party software notices
and/or additional terms and conditions are located in the SafeCom Third Party Notice
document.
Patent: SafeCom has received the following British patent GB 2350 713 B, US patent US
6,952,780 B2 and Europe EUR EP1 120 701.
Feedback: If you have any feedback or ideas concerning this manual or the SafeCom
product, then please send an e-mail to feedback@safecom.eu
© Copyright 1999 - 2016 SafeCom a/s
SafeCom a/s
Energivej 15
DK-2750 Ballerup
Denmark
Phone: +45 4436 0240
E-mail: info@safecom.eu
Web: safecom.eu
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Introduction
Thank you for choosing to use SafeCom Go HP in your HP device. This user’s guide
includes a set of one-page 3-6 step instructions for performing typical tasks on HP
LaserJet MFPs and printers with SafeCom Go HP installed.
The following table lists the available one-page instruction sheets for HP MFPs.
Instruction
Page
How to Register Card
4
How to Register with PUK Code
5
How to Log in
6
How to Pull Print
7
How to Select Billing Code
8
How to Send E-mail
9
How to Pull Print (old MFPs)
10
Using SafeCom P:Go HP on printers
11
For ease of translation, editing etc. the instruction sheets are provided to you as
PDFs as well as Word documents. This is done with the following objectives in mind:
 Use the instructions as supplied in PDFs, which makes them ready to upload on for
example internal websites, or print out the PDFs and make them available at the
MFPs.
 With the instructions in MS Word, they are available for your own editing. Make
changes to the instructions so that they correspond to your end-users' exact
needs. Be aware that each of the instructions should not exceed one page.
Note: By default the instructions provided are written as if every feature and
option is available to the users. Therefore, if the instructions are not edited
according to the specific SafeCom solution, the users may notice options in the
instructions that are not available to them.
 In the footer of the instructions, add specific information to the end-users about
where to go for support, further documentation etc.
This guide applies to SafeCom G3 Server version S82 070.410*06 and SafeCom Device
Server version S82 060.040*04 and SafeCom Go HP version S89 nnn.040*05.
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How to Register Card
1. Use Card
 Use the card on the printer's card reader.
 Tap the Pull Print icon.
 Tap OK and the Login to register card dialog appears.
Note: If you are prompted
to enter a PUK code, tap
Cancel, and the Login to
register card with
Windows credentials dialog
appears.
2. Register Card with Windows Credentials
 Tap Username on the
touch-screen and enter the
Username.
 Tap Password on the
touch-screen and enter the
Password.
 Tap Domain on the touchscreen and enter the
Domain.
 Tap OK.
The card is now registered and you are logged in.
3. Log out
 Press the Reset button.
 Tap the Sign Out button on the touch-screen.
 Use the card on the printer's card reader again (if you logged in with card).
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How to Register with PUK Code
1. Use Card
 Use the card on the printer's card reader.
 Tap the Pull Print icon.
2. Register Card
 Enter the PUK code.
 Tap OK.
 If prompted, enter a PIN
code of your own choice
and confirm this.
The card is now registered and you are asked to login again.
3. Logout
 Press the Reset button.
 Tap the Sign Out button on the touch-screen.
 Use the card reader on the printer.
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How to Log in
1. Login with Card
 Use card at the printer's card reader.
 Before 10 seconds have elapsed touch the
Pull Print icon (or another icon).
2. Login with Code
 Tap the Pull Print icon (or
another icon).
 Enter User code using the
keypad or touch-screen.
 Tap OK.
 If prompted, enter PIN
code on the keypad or
touch-screen.
 Tap OK.
3. Login with Windows Credentials
 Tap the Pull Print icon (or
another icon).
 Tap the Username field
and enter Username on
the touch-screen.
 Tap the Password field and
enter Password on the
touch-screen.
 Tap the Domain field and enter Domain on the touch-screen.
 Tap OK.
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How to Pull Print
1. Login
 Login with card, code or Windows
credentials.
 Before 10 seconds elapses tap the
Pull Print icon.
2. Pull Print
 Tap Print all to print
all documents,
excluding any
retained documents.
Documents are
printed in
chronological order
(oldest first).
 Tap Back to go to
the main-screen.
 Tap Refresh to update the list of documents with pending documents that has
finished spooling after the user logged in.
 Tap Print to print the selected documents.
 Tap Retain if you want the selected documents to remain on the list (server) after
being printed. Tap Unretain if you want retained documents off the list (server)
after being printed.
 Tap Delete to delete the selected documents.
 Tap Info to see information about the selected documents, including cost, driver
name, use of color and duplex.
 Tap Copies to request multiple copies of a document. Print all will always be one
copy of each document.
3. Logout
 Press the Reset button.
 Tap the Sign Out button on the touch-screen.
 Use the card reader on the printer.
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How to Select Billing Code
1. Login
 Login with card, code or
Windows credentials.
 Before 10 seconds elapses
tap the
Account icon.
2. Select Billing Code
The Last used tab lists up to
10 of the user’s last used
billing codes with the last
used at the top of the list.
The Favorites tab lists the
user’s favorite billing codes in
alphabetical order.
 Tap Billable to use the selected billing code.
 Tap Not billable to use the selected billing code, but keep it off the invoice to the
customer (client). The button is only available if the administrator has recorded
the selected billing code as billable.
 Tap Personal to return to the home screen without selecting a billing code. When
selecting Personal the tracking data will contain “Personal” for code and “Used
for personal billing” for description. This is to differentiate it from tracking data
without billing at all, for example, from a device without billing license.
 Tap Info to see information about the selected billing code, including the
unabbreviated description.
3. Perform the job
 Copy, Scan, E-mail and Fax: If the job is already subjected to tracking by the
SafeCom solution, then the tracking record will include the selected billing code.
 Pull Print: If the billing was selected at the time of print submission, then that
choice is maintained. Otherwise the selected billing code is used.
4. Logout
 Press the Reset button or tap the Sign Out button on the touch-screen.
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How to Send E-mail
1. Login
 Login with card, code or
Windows credentials.
 Before 10 seconds elapses
tap the
E-mail icon.
2. Send E-mail
 Tap and enter the value for
each of the fields From:,
To:, and Subject: using the
keypad or the touchscreen.
Note: By default the From:
field cannot be edited and
the To: field can be
edited. Both fields are by default pre-filled with the User e-mail.
 Press Start on the printer to scan and e-mail the document.
 Tap More Options to control the file type (PDF, JPG, TIFF and MTIFF), resolution
(DPI) and more.
3. Logout
 Press the Reset button.
 Tap the Sign Out button on the touch-screen.
 Use the card reader on the printer.
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How to Pull Print (old MFPs)
On HP LaserJet 4345mfp, 4730mfp, 9040mfp, 9050mfp and 9500mfp the user interface is
slightly different.
1. Login
 Login with card, code or
Windows credentials.
 Before 10 seconds elapses
tap the
Pull Print icon (or another
icon).
2. Pull Print
 Tap Print all to print all
documents, excluding any
retained documents.
Documents are printed in
chronological order (oldest
first).
 Tap Back to return to the
main-screen.
 Tap Print to print the selected documents.
 Tap Retain if you want the selected documents to remain on the list (server) after
they have been printed.
 Tap Delete to delete the selected documents.
 Tap Info to see information about the selected documents, including cost, driver
name, use of color and duplex.
 Tap Refresh to update the list of documents with pending documents that has
finished spooling after the user logged in.
 Tap Copies to request multiple copies of a document. Print all will always be one
copy of each document.
3. Logout
 Press the Reset button.
 Tap the Sign Out button on the touch-screen.
 Use the card reader on the printer.
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Using SafeCom P:Go HP on printers
The following are Login and Pull Print instructions for HP LaserJet P3015, P4015, and
P4515.
1. Login with Card
 Use the card at the printer's card
reader.
2. Login with Code
 Press OK or Menu.
 Scroll to User code. Press OK.
 Enter user code on keypad. Press the Down () once to get
Enter (). Press OK.
 Scroll to PIN code. Press OK.
 Enter PIN code on keypad. Press OK.
3. Pull Print
 Print all at login:
Documents start to print right after login if Print all at login is enabled.
 Print all:
Press OK, scroll to Print all (x) and press OK.
 Print selected document:
Press OK, scroll to Document list… and press OK.
o
To print the listed document (Doc: <name>), scroll to Print job, and press
OK.
o
To select another document, scroll to Doc: <name> and press OK. Scroll to
the document you want to print, press OK, scroll to Print job, and press OK.
4. Logout
 Press OK, scroll to Logout and press OK.
 Use the card on the printer's card reader (if you logged in with card).
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