Employee Performance Evaluation Employee Name: H#: Job Title: Department: Period of Evaluation: From To Supervisor/Evaluator’s Name: PERFORMANCE LEVEL DESCRIPTIONS AND DEFINITIONS Frequently Exceeds Performance Mark: Occasionally Exceeds Performance Mark: Meets Expectations Performance Mark: Occasionally Does not Meet Performance Mark: ODM Performance and results achieved occasionally do not meet the standards and expectations of the position requirements and objectives. Frequently Does not Meet Performance Mark: FDM Performance and results achieved frequently do not meet the expectations and standards of the position requirements and objectives. Unsatisfactory Performance Mark: U Performance and results achieved do not meet the expectations and standards of the position requirements and objectives. FE Performance and results achieved frequently exceed the expectations and standards for the position requirements and objectives. OE Performance and results achieved occasionally exceed the expectations and standards of the position requirements and objectives. ME Performance and results achieved meet the expectations and standards of the position requirements and objectives. 1. Christian Faith: Supportive of the Christian campus environment Applying Christian values in actions towards others Observations: Rating: Choose an item. 2. Individual: Through words and actions employee shows that as members of God’s creation each person is unique and is blessed with inherent worth. Treats all persons with fairness, dignity and compassion Works to create an atmosphere of respect, understanding, and opportunity for all students, faculty and staff Celebrates each individual’s gifts Creates opportunities to grow and excel Embraces and examines challenging questions of individuality in an atmosphere guided by Scripture, conscience, and intellect Observations: Rating: Choose an item. 1 3. Excellence: Employee strives for excellence in who they are and what they do. Pursues academic excellence through life-long learning, creative thinking, and critical analysis Sets ambitious goals for themselves and others Seeks constant improvement of self Works to be innovative and creative Observations: Rating: Choose an item. 4. Integrity: Employee actions are consistent with Christian beliefs Modeling, teaching, and encouraging others to live moral lives following Christian principles Holding ourselves accountable to external and internal university stakeholders for living our core values Observations: Rating: Choose an item. 5. Service: Employee recognizes and addresses the needs of others, reflecting God’s love for each of us and them Has a servant attitude Shows concern for the needs of others Sees a calling from God to use their talents in service to others Observations: Rating: Choose an item. 6. Manages Emotional Quotient: The employee has the ability, capacity, and skill to identify, assess, and manage the emotions of one's self and of others. Perceiving emotions – detecting emotions in self and others Using emotions – harnessing emotions for positive outcomes Understanding emotions – how emotions interact with speaking and doing Managing emotions – ability to control emotions of self and positively influence the emotions others Observations: Rating: Choose an item. 7. Competence: Rate the extent to which the employee understands and demonstrates competence in all phases of their job description. Acknowledges concepts, methods, techniques, principles, etc. necessary to accomplish/execute job duties Responds correctly to inquiries; consults with others/users resources as appropriate Evaluate if they know what all their duties are and if they execute those duties Observations: Rating: Choose an item. 2 8. Initiative / Independence: Rate the extent to which the employee is self-directed and able to work independently. Willing to ask questions when not fully understanding the job to be done Accepts additional responsibility when asked The extent to which the employee requires direct supervision and their ability to make decisions Observations: Rating: Choose an item. 9. Adherence to procedures and safety: Rate the employee’s adherence to University policies including applicable safety procedures. Stays current on safety regulations the work place. Recognizes hazards and maintains a safe and organized site Plans a job with safety concerns in mind and corrects unsafe conditions as needed Follows known procedures; keeps current with general/staff handbooks Observations: Rating: Choose an item. 10. Organization, Planning, and Priorities: Consider the extent to which the employee effectively plans, organizes, and prioritizes tasks or programs. Effectively manages time, materials, equipment, and other resources to plan work to meet deadlines Understands goals and objectives and how to plan accordingly Maintains a clear grasp of daily tasks; meets deadlines Observations: Rating: Choose an item. 11. Problem Solving: Evaluate the employee’s ability to recognize issues and work to resolve them in a productive manner. Examine problems/issues in new ways; uses logical, systematic approaches to solve problems Uses resources to the extent necessary; seeks advice/approval when appropriate Encourages participation of others when appropriate; develops effective solutions Observations: Rating: Choose an item. 12. Attendance: The extent to which the employee can be depended upon to be available for work and to fulfill position responsibilities. Reports to work on time Communicates schedule changes/conflicts promptly to supervisor Maintains regular attendance Observations: Rating: Choose an item. 3 13. Productivity / Performance: A. Quality of Work: The ability to set high standards for personal performance, strives for quality work, and put forth extra effort to ensure quality work. Demonstrates accuracy, thoroughness, and reliability Shows organization, completeness, and detail Consistently delivers what is required on/before deadline Observations: Rating: Choose an item. 14. Productivity / Performance Cont.: B. Quantity of Work: The volume of work produced by the employee, along with his or her speed, accuracy and consistency of output. Accomplishes assigned work in an organized, timely manner Produces necessary results in spite of unforeseen changes Communicates deadlines that need to be changed to accomplish other work with higher priority Observations: Rating: Choose an item. 15. Communication Skills: The employees exchange information in a timely manner; knows who to keep informed; listens and understands; uses confidential information with discretion; writes and/or speaks in clear, concise manner. Makes oral and written communication clear and easy to understand Communicates well with faculty, staff, students, and outside constituencies, listening carefully and responding appropriately Seeks to clarify and confirm the accuracy of their understanding of unfamiliar or vague terms and instructions Observations: Rating: Choose an item. 16. Cooperation / Teamwork: The extent to which the employee builds and maintains work relationships and contacts needed to effectively address problems and opportunities associated with their position. Exhibits appropriate sensitivity to others’ feelings Fosters positive working relationships in the workplace and within their department Gains confidence, trust, and strives to improve relationships with co-workers and others Observations: Rating: Choose an item. 4 17. Adaptability / Flexibility: The extent to which the employee has the ability to adjust to new procedures, policies, and processes. Changes to office procedures due to a regulatory mandate Technology updates/upgrades which effect the department/University Willingness to take on new duties when or if changes occur in the position Observations: Rating: Choose an item. 18. Customer Service: The employee’s responsiveness to customer needs and the ability to transmit warmth, information and friendliness by being courteous and knowledgeable. Displays a positive attitude when dealing with customers, staff, faculty, and students Handles all relations issues in a timely manner Seeks to meet or exceed customer need Observations: Rating: Choose an item. Evaluator Feedback: Employee Feedback: Evaluator’s Signature: Date Employee’s Signature: Date Unit Vice President Signature: Date Director of Human Resources Signature: Date 5