The 5 “Bees” to Building a Successful Network & 5 “Stingers” to Avoid By Marc Corsini, IM ’80 The Birmingham Area Georgia Tech Network has a rich tradition as an alumni association. Years ago, when I attended a Tech alumni function in Atlanta, I heard several of the “ol’ timer Tech bigwigs” talking about the past successes of the Birmingham group — mentioning several of our past-presidents and talking about their many accomplishments. My first real introduction to my local Network happened in the early 1990s when I moved to Birmingham from Columbus, GA. Several of our semi-annual meetings drew more than 100 alumni and guests. But then, during the latter part of the 1990s, the number of events dwindled, and participation declined significantly. By the late 1990s, the Birmingham Area Georgia Tech Network was inactive. What was once a strong, vibrant (and fun) organization was now a “wreck” — in the very worst sense of the word. I got re-involved in the Network in the early 2000s when John Q. Williams IM ‘69, a local alumnus, called to say that he was getting the Network going again. He asked if I would be interested in helping him jumpstart the organization. I agreed. Before I knew it, I was the Network’s secretary. John was president for two crucial years. Through his leadership, dedication and (yes) sweat, the Network became active again. We regained some much-needed stability. With John in charge, we got the Network scholarship program going again; we started holding regular, semi-annual meetings; and the interest in our group began growing. A couple of years later, I was fortunate to be president. We went from no local Network scholarships in the early 2000s to the two endowed local scholarships we have today — the Homer Lloyd Scholarship and the Steven Ehrensperger Scholarship. Our Network hosts multiple events each year. We’ve held a golf tournament benefiting our local scholarship program and A-T Fund. Today we are “buzzing” better than ever. But this kind of thing doesn’t happen by accident. It took a great deal of hard work, tremendous dedication and unflinching optimism. And through it all, we followed what I like to call the 5 “Bees” to Building a Successful Network. These 5 “Bees” have helped us take our Birmingham Area Georgia Tech Network from gone to good, creating a lot of buzz along the way. The 5 “Bees” to Building a Successful Network By Marc Corsini, IM ’80, Birmingham Network 1. Between you and me. Communication is the lifeline for any organization. If your alumni don’t know what is going on with the Network, then you really don’t have an active Network. You can’t be the best and still be a secret. We adhere to a business technique, known as “drip marketing.” This is where you establish an ongoing communication (drip) with your audience. These messages might very well be small, but they are consistent and that adds up. In our Network, we use Facebook, Alumni Association sent emails, phone calls, etc. 2. Go by the Book. The Network manual provided by Tech’s alumni office offers a wealth of knowledge. Follow the book, and you will have a road map for an exciting organization. Encourage all the members of your leadership team to review the manual and to use it as the point of reference for your Network. At the beginning of each year, create a Network-specific manual that incorporates the official Tech Network manual. Our latest version has seven sections — one of which is the Network manual that the alumni office provides on-line. We use our manual in a variety of ways. For one, we review the Network leader duties that the manual describes. This allows us to set expectations for each leader. It also outlines the appropriate duties for the team leaders. We use the tiering system of the alumni manual as the barometer for what we want to accomplish. We wanted to be the best organization we could be, so we used Tier 1 as the measuring tool to monitor our progress. 3. Host Brilliant events. Fun and exciting events are key to growing a Network. They get people in the doors and involved. Today, we all have too many options and too little time, so it makes sense that busy alumni will only support quality events (and organizations) that are worth their time and have something significant to offer. Think about it: Today’s Network competes with everything from local sporting events to children’s activities to quiet nights spent at home. To stand out enough to attract a crowd, you have to have innovative and interesting — absolutely brilliant — events that inspire people to action. 4. Create a Buzz. No matter if you are a new Network, a struggling Network or a vibrant Network with plenty going on, you have to create and maintain a constant buzz about the group. Alumni and friends have to believe that the Network is adding value to their lives. They have to know that it is fun to be involved. They have to believe that it is worth their time and/or money to make the Network part of their after-Tech lives. There needs to be a sense of excitement and expectation in the buzz about your Network. Keeping up the buzz might mean more to the strength of your Network than anything else you do. 5. Buy in. To have a thriving Network, you must have a commitment from your leadership group. They must be willing to help out and carry a part of the load. Remember: The more people involved in the Network’s leadership, the more you can — and will — accomplish. If one person does it all, it is only a matter of time before burnout happens and the Network goes back to “at risk” status. You will always have some team leaders who agree to leadership roles but, for whatever reasons, don’t come through. You have to make sure you have enough other alumni involved to “fill in” and to take up the slack in an emergency. I suggest placing new people in small leadership roles in order to assess how they do. If they perform well, give them more responsibility. Now, that’s only half of our success story. There are pitfalls to any worthwhile endeavor. And in order to be successful, you have to work your way around them. Here are the 5 “Stingers” that can cause problems: The 5 “Stingers” That Will Damage a Network 1. Stop recruiting new, inactive and younger alumni. Stop recruiting today, and you won’t have an active Network two years from now. We learned this the years ago the hard way in Birmingham. If you don’t have a “president elect” today, you are a “yellow jacket’s wing” away from an inactive organization. Remember to always meet and greet at all Tech functions, and get the alumni really involved. 2. One alumnus does it all. Remember: An alumni Network is a team sport driven by multiple leaders — not only by “one guy or gal.” Just as a business leader meets with a board of directors on a regular basis, your Network leadership has to meet regularly in order to stay connected, plan events, solve problems and keep up the buzz. Leadership truly is a group effort. 3. Don’t have a Young Alumni committee. Attending alumni functions is like exercising: You have to make a habit of it. And the earlier in life you start, the easier it is to continue. Get your alumni in the habit — early in their careers — of attending functions. That way there is a better chance of maintaining a lifelong connection with Georgia Tech — one that will help your Network grow and become successful. 4. Hold boring, predictable alumni events. In today’s society, a Network competes for its members’ time and money much like an entertainment event. Think of your Network as a local entertainment venue with exciting offerings, and you’ll do just fine. Also, create a broad appeal to the Network by offering different type events. Some alumni love Tech sports. Some want “what’s-going-on-at-Tech-today” events, while others want to invest in Tech’s future by focusing on the local Network scholarship program. One of the best ways to know what your alumni want is to conduct a simple and easy on-line survey. 5. Ignore the Network manual. The alumni association, with Jane Stoner’s leadership, provides all of us with the tools we need to grow and maintain a vibrant Network. Use it, or lose it. I think I’m like a lot of other Tech alumni. I got involved with the alumni Network not because I loved my experience at Tech — quite frankly, it was a struggle to get through there. (That’s why Tech people always say to each other, “When did you get out?” And, yes, that’s the kind of talk you’d hear from former inmates at a highsecurity prison!) I got involved with the Birmingham Network because of how proud and grateful I am to have a Tech diploma. My involvement now is sort of like an insurance policy; I invest in Tech as a way to enhance the value of my diploma. The bottom line, though, is this: I’m honored to be a Georgia Tech graduate. I want to give back to my school and maintain a lifelong connection to the university and its alumni. Now get out there and create a “buzz” in your own Network. Go Jackets! (Marc Corsini, IM ’80 is president of Corsini Consulting Group, LLC, a businesscoaching firm based in Birmingham, AL. He has been involved in the Georgia Tech Birmingham Network for over 15 years. He’s been the Network’s president twice and held most of the offices through the years. He’s a past board member of the Georgia Tech Alumni Association’s Board of Trustees. In 2013, he received the Alumni Association’s Dean Griffin Community Service Award. Marc and his wife, Susan, have three children. He can be reached at marc.corsini@gmail.com or (205) 222-4622.)