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Comm. 150I: Organizational Communication Inquiry
Prof. Federico Varona
FINAL EXAM - STUDY GUIDE
Chapter 1: The Quick Introduction to Appreciative Inquiry
I. Appreciative Inquiry
II. Chapters’ Topic
III. Conclusion
Chapter 2: What is Appreciative Inquiry
I. What is Appreciative Inquiry
II. Key components of AI:
1. Strength-based
2. Art of Appreciation
3. Collaborative
4. Inclusive
5. Generative
Chapter 3: Why is AI Important Now?
I. The problem-centered view of the world
II. Consequences of the problem-solving approach:
1. Fragmentation
2. The indivisibility of possibility
3. Self-fulfilling deficit prophesies
4. Over dependence on experts and hierarchy
5. Exhaustion and visionless voice
6. Spirals of blaming
Chapter 4: AI’s Driving Force: The Unconditional Positive Question
I. The meaning of “Appreciate”
II. The meaning of “Inquiry”
III. The meaning of “Appreciative Inquiry”
Chapter 5: Re-thinking Human Organizations and Change
I. The Appreciative Principles:
1. The Constructionist Principle
2. The Poetic Principle
3. The Principle of Simultaneity
4. The Anticipatory Principle
5. The Positive Principle
6. The Narrative Principle
Chapter 6: What does the Practice of AI Looks Like?
I. Introduction
II The 4-Ds of Appreciate Inquiry:
1. Discovery Phase
2. Dream Phase
3. Design Phase
4. Destiny Phase
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Chapter 7: Getting Started: Choosing the Affirmative Topic
I. The Affirmative Topic
II. Conclusion
Chapter 8: Building Capacity for Teamwork: The Medic Inn Story
I. AI is generative
II. A Tale of Two Stories: The Diagnosis Phase
III. A Tale of Two Stories: The Report Phase
IV. Conclusion
Chapter 9: Building Community Capacity: AI With the US Navy
I. The Power of Working with the Whole
II. The Story of the Navy Information Professional
III. Summit Dynamics
VI. Post Summit Work
Chapter 10: CONCLUSION: AI as Learning that Builds Cooperative Capacity
I. Why AI?
II. The Magnetism of Experiencing Wholeness
III. Suspension of problem-solving through AI
IV. Suspension of Hierarchy through Storytelling
V. Positive Questions beget Positive Action
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