The first step in the acquisition of Wisdom is Silence, the second Listening, the third Memory, the fourth Practice, and the fifth Teaching Others. Executive Pharmacist Competencies • • • • • Enterprise Leadership Talent/ Project Management Team Building Systems Development / Support Interaction with Nursing Staff Medication Management Clinical Pharmacology/ Supervision Health Education Patient Interaction Medication reconciliation processes • • • • • P & T Committee Employee management/recruitment of talent and the hiring procedures Process Improvement Budget / Cost Management Policy and Procedure Strategy Organizational / Leadership Development Knowledge/ E-learning Professional Employment History FOUNDER, CEO Diana Rangaves, PharmD, Consulting Services • • • • • • • • • • • • • Project Management Consultant Pharmacy Liaison Authorship of Continuing Education Collaborative Partnerships Retail and Hospital Systems Best Practices Workflow Efficiencies Productivity and Safety Protocols Employee Retention Harm through Medications ADEs Compliance & Adherence Strategies to Reduce Errors • • • • • • • • • Medication Intervention and Reconciliation 6~Sigma Applied Cognitive Science Being Right is Not Enough Change, Communication, & Creativity Client Satisfaction Metrics EXCELLENCE in Service Pay 4 Performance and Incentive Initiatives Psychology of Society, Leadership & Change AUTHOR Medication Reconciliation: Accepting the Challenge Building Team Cohesiveness ~ Branding Your Ensemble Palliative Care Consultation Program Rational Formulary Strategies: SOJA ~ Academic Detailing • • Personally developed a website Provide presentations to organizations. ADVANCED PHARMACY PRACTICE EXPERIENCE SITE DEVELOPMENT MANAGER Sonoma County UCSD, Skaggs School of Pharmacy & Pharmaceutical Science This APPE rotation will be carried out at Santa Rosa Junior College, located in Santa Rosa, California. This course emphasizes the role of pharmacist as educational instructor and mentor, and develops the skills utilized in education of both patients and future pharmacy professionals via a team-teaching format. Courses in which the pharmacy student will assist this year include Pharmacology 155, Pharmacy 150, NR 255, and AODS 92 (Alcohol and Other Drug Studies), a course in the Drug and Alcohol Counselor National Certification track. INDEPENDENT e-LEARNING PROFESSIONAL Leadership position in the establishment of an in-house e-Lite, electronic Learning Information Training Experience, working with the organizations current IT systems. Report directly to the Vice President. Implemented the creation of online content. Established a series Key Performance Indicators (KPIs). Oversee annual enrollment. Develop and direct Knowledge Management. Promote improved drug/dosage utilization, therapeutic substitution. Supervise therapeutic protocols and procedures. Coordinate Pharmacy Technician duties and pharmacy workflow. CLINICAL CONSULTANT PHARMACIST, RPHEALTHCARE Service SNF's & RCF's Med-Reconciliation & Chart Reviews Order / Dosage Verifications Hospice/ Palliative Care Consultations/ Compounding DIRECTOR PHARMACY TECHNICIAN PROGRAM, Santa Rosa JUNIOR COLLEGE • • Management of Pharmacy Technician and Health Field Related Student Population Collaboration with Faculty Professionals/ Academic Senior Management • • • • PPRP Advanced Program Planning Humans Resources Faculty Development Pharmacy Skills Laboratory Development Endowment Facilitator ADJUNCT FACULTY PHARMACY, NURSING, ALCOHOL & OTHER DRUG STUDIES • • • Multiple Program Co-ordination. Pharmacy, Nursing, LVN, Psychiatric Technician, Alcohol and Other Drug Studies Online Instruction • • • Created online interactive content Face-to-Face Environments Lecture presentations in a live format supported with educational online Clinical Management Skills Clinical Intern Pharmacist Institutional Pharmacy Experience Inpatient Medicine Service, Community Hospital Santa Rosa Poison Control Center management, connected with providers, residents, interns on Clinical Rounds, presented at Grand Rounds & pharmacy workflow & safety protocols at Children’s Hospital, San Francisco, St. Francis Inpatient/Outpatient Pharmacy, and UCSF School of Pharmacy. Inpatient Hospital rounds, recommendations & research, consulted with patients, utilized drug information & chart notes. Intravenous/ Hyper alimentation, unit dose cassettes, charting new orders, monitor antibiotics, IV additives, ordering/pricing, drug information, ICU, Oncology, Burn Unit Satellites. Anti-Coagulation Clinic monitor patient's Warfarin therapy, assessing status, revise therapy, clinical drug interactions, evaluation. Inpatient Medicine Service renal/hepatic disease, HF,HTN, DM, thyroid, SLE, HIV, histories, identify/prioritize problems, critically evaluate therapy/response, pharmacology, physiology, drug interactions Drug Information Services respond to questions with supporting recommendations with appropriate studies, utilize & critically evaluate information sources, apply literature to patient specific therapies & consults. Inpatient Surgery Service patients’ status before & after surgery, antibiotic prophylaxis, fluids, electrolyte, nutritional status. Pharmacokinetics patient specific digoxin, lidocaine, theophylline, quinidine, gentamycin, tobramycin, & salicylates levels & patient parameters Outpatient General Medicine Clinic team approach to health care. Physician/pharmacist team, patient history & provide information dosage, duration, adverse effects, monitoring parameters, & cost of the proposed therapy Home Care Service delivery system to plan, monitor, & evaluate drug therapy & patient response, anticipate medication needs & maintain records. Refill Clinic appropriate refills, adverse reactions, over/under utilization, maintain continued patient counseling & support. CLINICAL PHARMACIST, FORMULARY MANAGEMENT Health Plan of the Redwoods, Sonoma County, Drug Formulary, Pharmacy and Therapeutics Committee Participates in formulating/ Confers with the General Manager, administering company policies review achievements, goals/ objectives. Developing long range goals/objectives Constant dialogue with the Directors of Nursing and Administrators Clinical Researcher/Presenter Active within committees, nurses, Directs/ coordinates activities physicians, quality assurance personnel CLINICAL INTERVENTION PHARMACIST, Santa Rosa COMMUNITY HEALTH CENTERS Consultation services utilized at Southwest Health Clinic Management of Medication Reconciliation and Safety Clinics for their patients. Duties include, but are not limited to, direct patient contact and review of medication records, assess patient compliance and adherence, detect potential Adverse Drug Events and refer to provider for a follow up appointment. Experience on eClinicalWorks. • • • • Direct Patient Contact Intake Assessments Chart Reviews Cardiovascular, Respiratory and Diabetes Management eClinical Works Electronic Health Records • • • • • • Medication Reconciliation Medication and Disease Education Drug & Non-Drug Treatment Modalities Therapeutic Substitutions Cost Reduction Strategies Formulary Reviews and Options CLINICAL PHARMACIST, HOSPICE BY THE BAY Experience with elders and dementia moved from practical and theory to personal in the care of her late father. First-hand knowledge and experience with the patience, perspectives and perceptions necessary to provide the quality of life the patient is silently asking for. As the physical journey concludes, creating the environment for a good death is our final gift for them. DIRECTOR RETAIL FACILITY, LONGS DRUGS STORES Experiences include creating Clinical Protocols and Workflow Efficiencies for multiple activities, presentations and follow up to stakeholders and directors, positive interactions with colleagues and assistants, various training projects for staff and new employees, data consolidation and interpolation and quality control. Promote staff professional development, teamwork, and a commitment to excellence. Education and Awards UNIVERSITY of CALIFORNIA, SCHOOL of PHARMACY 2008 Outstanding Contributions by Adjunct Faculty 2001 Longs Drugs Store Employee of the Year 2000 Longs Drugs Store Award for Excellence 1999 Longs Drugs Store Award for Excellence Communications Email: drangaves@clinicalconsultantservices.info Website: http://clinicalconsultantservices.webs.com/ LinkedIn Profile: http://www.linkedin.com/pub/diana-rangaves/24/863/858 Blog: http://clinicalconsultantservices.webs.com/apps/blog/ Twitter: http://twitter.com/#!/drangaves Facebook: http://www.facebook.com/home.php#!/pages/Diana-Rangaves-Clinical-ConsultantServices/149339141792190?sk=app_112078882147346