Roadmap Action Plan
Chattanooga State
Updated 8/6/2013
Chattanooga State’s Roadmap Action Plan is directly linked to the strategies and goals of its
Quality Enhancement Plan (QEP), W.E. Succeed: Work Ethic First. The Work Ethic Learning Outcome is
defined by four key attributes: Teamwork, Integrity, Productivity, and Professionalism. The QEP,
supported by the campus research of the Access to Success (A2S) Initiative, is joining forces to develop a
robust First-Year Experience, which is infused with High-Impact Practice opportunities and ePortfolio
development.
For Chattanooga State, a robust First-Year Experience would integrate:
 New Student Orientation
 Freshman Seminar with EPortfolio Development
 Intrusive Advising
 Early Intervention System
 Celebration at Completion of Learning Support Courses and 30 Credit Hours
To provide a common campus-wide language for student success, the Roadmap Team has
developed a definition for student success, which will undergo review and revision this coming year.
Student Success Definition:
Chattanooga State’s mission statement affirms its goal “to provide excellence in teaching and
learning while transforming the lives of students.” Chattanooga State is an educationally purposeful
community where faculty, staff, and students share academic goals and strive for high standards. Hence,
student success is defined as each student’s individual achievement of the Institutional Learning
Outcomes: Communication Skills, Critical Thinking Skills, Information Technology Skills, Global
Awareness, Work Ethic, and Competence in a Specialty in keeping with their own academic and career
goals. With the assistance and partnership of the College’s academic and support services, students are
able to persist at a rate that complements obligations and challenges while focusing on coursework and
self-discovery that leads to the attainment of degrees and certificates, meaningful careers and
committed citizenry.
To empower decisions, individual student success will be tracked as students move through
specific areas of the First-Year Experience and culminate in transfer or graduation. The Roadmap Action
Plan has been divided into 3 parts for ease of discussion and to allow for a thoughtful, staged
implementation.
Part 1: Introduction to College and Campus: Orientation
As a result of the Roadmap Initiative, New Student Orientation has been redesigned and is
currently underway for entering fall 2013 students. During a day-long ground orientation, students are
divided into areas of interest and led in small groups by W.E. Succeed Student Ambassadors through
four workshops listed below:
 EPortfolio
 W.E. Succeed Inside the Classroom
 W.E. Succeed Outside the Classroom
 W.E. Succeed Financially
Roadmap Action Plan
Chattanooga State
Updated 8/6/2013
The student ambassadors have demonstrated academic success
and consist of current high-functioning sophomores or recent
Chattanooga State graduates and transfer students who are
attending area universities. They serve as a model for the new
students and also a knowledgeable resource for campus and
student information. New students also select a division in which
to lunch, allowing them to connect with deans and faculty in their
fields or areas of interest for undecided students. The goals of the
orientation day to establish collegiate expectations, introduce
campus resources, begin a professional and reflective process in ePortfolio, and engage the students
within their fields of interest before the first day of class.
Part 2: Infusion of High-Impact Practices: Linked by EPortfolio
The Roadmap Action Plan seeks to engage all first semester students with at least one highimpact practice. Although coordination and accessibility for all students needs intense development,
Chattanooga State already incorporates of each of the following high-impact practices in various
programs:
 First-Year Seminar
 Service Learning
 Undergraduate Research
 Capstone Courses & Projects
 Learning Communities
A design for First-Year Seminar courses is already underway. In fall 2013, a W.E. Succeed Course,
Professional Success Seminar, will be piloted by the Business and Information Technology Division.
Utilizing individual ePortfolio development and reflection, this course will allow students the
opportunity to practice targeted work-ethic skills while exploring topics, technologies, and careers
related to the Business and Information Technology Division.
Part 3:
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Developing a Collaborative Campus Culture
Create open, strategic dialogue across divisions
Empower decisions through data and analysis
Foster creative and efficient use of resources to impact the greatest number of students
Roadmap Action Plan
Chattanooga State
Updated 8/6/2013
Chattanooga State is moving forward rapidly to develop a robust First-Year Experience. Crossdivisional dialogue and strategic planning is providing the momentum for institutional reflection and
growth. Striving to focus on success for all students, while keeping quality and innovation at the
forefront of the learning process, the College looks forward to making the Roadmap Action Plan a reality
in the near future.