Checklist > Reports to Club Functions Coordinator > Department Member & Customer Services > Reportees Nil > Liaison with MCC staff, in particular MACS and Club Services teams, members and guests, Epicure & Spotless staff and relevant suppliers > Job Goal To provide a high level of support to the Club Functions Coordinator in successfully managing and coordinating all member and various club functions and events and continually seek value-added opportunities and benefits via the provision of functions and events for members. > Accountabilities > Policy and Planning Provide input into the implementation of an annual calendar of events and functions (including budgets) Provide input into the development and implementation of innovative and relevant value-added functions and events for members > Organising and Operating As directed by the Club Functions Coordinator, ensure that delegated operational activities required to successfully stage member/club functions and events are completed in a timely and efficient manner. These may include any of the below tasks required for the successful delivery of functions and events: Planning Document1 Decide concept Determine theme and target audience Prepare business case and budget Assess resources (can we do it with existing resources?) Select and arrange talent Prepare collateral – promotional material, booking forms etc Liaise with Communications team re function promotion (emails, newsletters, social media) PAGE 1 OF 2 REF#CFE201211 CLUB FUNCTIONS EXECUTIVE MELBOURNE CRICKET GROUND POSITION DESCRIPTION MEMBERSHIP & HERITAGE DEPARTMENT March 2014 Checklist Liaise with hospitality partner re catering, room set-up etc. Prepare VIP invite list / send invitations / record RSVPs Determine booking processes and on-sale dates Process bookings Monitor budget/forecasts Make arrangements with other external suppliers as required (AVD, HTH etc) Arrange staffing/hosts Prepare running sheets Event Execution Check room set-up Arrange briefings with talent, caterers, AV, hosts, security and other relevant function stakeholders Display table listings, seating plans, name tags Monitor and control stage management Post Function Prepare, send, record and analyse function evaluations Reconcile function P&L with budget/forecast Prepare or assist in providing reports and images to Communications team for publication in website, newsletter and social media outlets Conduct internal debrief Send thank you/appreciation messages as required Liaise with and provide assistance where appropriate to Club Services team colleagues responsible for assisting sporting sections and special interest groups with the management of their functions. Enhance and review existing functions/events while also seeking additional relevant functions, events and services that will provide members and their guests with a range of high quality entertainment that will add value to membership. > > Monitoring and Control Monitor performance against function/event budget Monitor and assess performance of caterers and MCC staff working at functions/events Monitor and action items in MCC Functions email inbox Comply with MCC health and safety policies and procedures Personal Interaction Document1 PAGE 2 OF 2 REF#CFE201211 CLUB FUNCTIONS EXECUTIVE MELBOURNE CRICKET GROUND POSITION DESCRIPTION MEMBERSHIP & HERITAGE DEPARTMENT March 2014 Checklist While the person in this role reports to the Club Functions Coordinator, they will primarily work unsupervised once tasks have been allocated. Regular interaction with relevant MCC management, staff, members and their guests, invited VIPs and key suppliers will be essential. > Qualifications and Skills Tertiary qualifications preferred Strong and relevant experience in hospitality and function/event management Experience in service based or hospitality industry Experience in sporting, club and/or venue industry Strong computer skills including MS word, excel and powerpoint and database exposure Good communication skills both written and verbal Excellent organisation and time management skills – self motivator Sound financial skills in budgeting and event/function reconciliation Excellent customer service and people skills Ability to innovate and think “outside the square” High level of attention to detail Ability to problem solve efficiently and courteously Demonstrates commitment to MCC values. Document1 PAGE 3 OF 2 REF#CFE201211 CLUB FUNCTIONS EXECUTIVE MELBOURNE CRICKET GROUND POSITION DESCRIPTION MEMBERSHIP & HERITAGE DEPARTMENT March 2014