University of North Carolina at Greensboro Bryan School of Business and Economics MGT 301-01D: Introduction to International Business Summer 2009 (May 20-June 24) This syllabus is subject to change as the semester progresses to accommodate instructional and/or student needs. Instructor: Nir Kshetri, Ph D Fax: 334-4141 Email: nbkshetr@uncg.edu Phone: 334-4530 Office hours: Online Office location: 368 BRYAN Required Text Hill, C.W., International Business: Competing in the Global Marketplace, 7th Edition ISBN: 0073381349 / 9780073381343 http://www.mhprofessional.com/product .php?cat=106&isbn=0073381349 Prerequisite ECO 300 Course catalog description Introduction to the environmental factors which increasingly cause businesses to become international in the scope of their activities. Nature of global business and multinational organizations analyzed. Special note Certain topics and course content appear in both the ECO 300 and MGT 301 syllabi. This replication of topics is meant to build your knowledge, understanding, and analysis of global issues facing economic policy makers in ECO 300 and business managers in MGT 301. Course overview MGT 301 is an introductory undergraduate course in international business. It is a first course in international business. To that extent, it will provide an overview but not in-depth knowledge enough to become an expert in international business. Course Objectives Specifically, this course seeks to: 1 1. Understand the dimensions on which international business differs from a business that deals with a single economy; 2. Provide basic understanding of how multinational corporations work; 3. Introduce various theories related to international business; 4. Provide tools to analyze environmental factors influencing international business; 5. Familiarize with the functional operations in international business; 6. Understand social and ethical issues and the future of international business. Format This online course requires you to participate in online discussion, take quizzes and exams online, doing assignments and analysing cases. A tentative outline of activities is provided in this syllabus. Evaluation Items Online Attendance, Participation and Contribution (225 points) Blackboard is an important component of this course. You are expected to login regularly and post to the discussion topics (at least TEN posts are required). The purpose of online discussions is to supplement the materials covered in the textbook and in the learning area of the blackboard. Your posts enhance not only your own learning but also that of your fellow students. However, please feel free to post anything that contributes to our learning of International Business. At the end of the semester, please copy all your postings in ONE word document and email me. Make sure that each of your posts has the date you posted on the blackboard. Your posts are evaluated in terms of the following criteria: a) b) c) d) Have you done additional research and included source(s) of your information? Have you related your posts with the current international business related events? Are your posts uniformly distributed throughout the semester? Are they sufficient long (that is, about 2 paragraphs)? Quizzes (75 points) There will be THREE quizzes. Please inform the instructor immediately if you have a technical problem in taking a quiz on the Blackboard. Exam 1 (100 points) More details about this exam will be available on the Blackboard. Exam 2 (100 points) More details will be available on the Blackboard. 2 Exam 3 (250 points) Details will be announced on the blackboard. Case Analyses (250 points) You are required to submit a written analysis of the following three cases. You need to summarize the case, answer the questions at the end and provide actionable and operational recommendation to the company. The first two cases carry 100 points each. The third case carries 50 points. 1) Lenovo case (4-6 pages, double-spaced) 2) TCL case (4-6 pages, double-spaced) 3) Teleradiology Solutions’ Offshore Radiology Services (2-3 pages, double-spaced) Scoring System for the Final Grade The following scoring system will be used for the final grade. Score 960-1000 925 - 959 870 – 924 830 – 869 Grade A+ A AB+ Score 790 – 829 750 – 789 710 – 749 670 – 709 Grade B BC+ C Score 630 – 669 590 – 629 550 – 589 0 – 549 Grade CD+ D F TENTATIVE COURSE SCHEDULE Week Date Detail 1 Globalization (Chapter 1 in Textbook, Unit 1 in Blackboard Learning Area) The globalization of market The globalization of production The emergence of global institutions Drivers of globalization The roles of technological changes The changing demographics of global economy The changing foreign direct investment picture The changing nature of multinational enterprises The global economy of the 21st century The globalization debate Managing the global marketplace 3 Remarks 2 National Differences in Political Economy (Chapter 2 in Textbook, Unit 2 in Blackboard Learning Area) Quiz 1 (Will be available: 5 PM on May 21-5 PM on May 24). Political system Economic system Legal system The determinants of economic development States in transition Differences in Culture (Chapter 3 in Textbook, Unit 3 in Blackboard Learning Area) What is culture? Social structure Religious and ethical structure Language Education Culture and the workplace Cultural change Ethics in International Business (Chapter 4 in Textbook, Unit 4 in Blackboard Learning Area) 3 Ethical issues in International Business Ethical dilemmas The roots of unethical behavior Philosophical approaches to ethics Ethical decision making The Political Economy of International Trade (Chapter 6 in Textbook, Unit 5 in Blackboard Learning Area) Instruments of trade policy The case for government intervention The revised case for free trade Development of the world trading system Foreign Direct Investment (Chapter 7 in Textbook, Unit 6 in Blackboard Learning 4 Exam 1 (Will be available: 5 PM on May 28-5 PM on May 30). Quiz 2 (Will be available: 5 PM on June 3-5 PM on June 4). Lenovo case due (June 5) Area) Foreign Direct Investment in the world economy Horizontal Foreign Direct Investment Vertical Foreign Direct Investment Regional Economic Integration (Chapter 8 in Textbook, Unit 7 in Blackboard Learning Area) Levels of economic integration The case for regional integration The case against regional integration Regional economic integration in Europe Regional economic integration in Americas Regional economic integration in elsewhere The Foreign Exchange Market (Chapter 9 in Textbook, Unit 8 in Blackboard Learning Area) The functions of the Foreign Exchange Market The nature of the Foreign Exchange Market Economic theories of exchange rate determination Exam 2 (Will be available: 5 PM on June 10-5 PM on June 12). 4 The Strategy of International Business (Chapter 12 in Textbook, Unit 9 in Blackboard Learning Area) Strategy and the firm Global expansion, profitability and profit growth Cost pressures and pressures for local responsiveness Choosing a strategy The Organization of International Business (Chapter 13 in Textbook, Unit 10 in Blackboard Learning Area) Organizational architecture 5 TCL case due (June 12) Organizational structure Control system and incentives Organizational change Entry Strategy and Strategic Alliances (Chapter 14 in Textbook, Unit 10 in Blackboard Learning Area) Basic entry decisions Entry modes Selecting an entry modes Greenfield venture or acquisition? Strategic alliances Global Production, Outsourcing and Logistics (Chapter 16 in Textbook, Unit 12 in Blackboard Learning Area) 5 6 Strategy, production and logistics Where to produce? Strategic role of foreign factories Outsourcing production: make or buy decision Global Marketing and R&D (Chapter 17 in Textbook, Unit 13 in Blackboard Learning Area) The globalization of markets and brands Market segmentation Product attributes Distribution strategy Communication strategy Pricing strategy Configuring the marketing mix New product development Exam 3 review/preparation Quiz 3 (Will be available: 5 PM on June 17-5 PM on June 19). Teleradiology Solutions’ Offshore Radiology Services (June 21) Exam 3 (Will be available: 5 PM on June 23-5 PM on June 25). Slides are available in the “Course Document” section of the Blackboard 6 Instructor information Nir Kshetri is an Assistant Professor (effective 1 August 2009: Associate Professor) at Bryan School of Business and Economics, The University of North Carolina-Greensboro. Nir holds a Ph D in Business Administration from University of Rhode Island; an M.B.A. from Banaras Hindu University (India); and an M. Sc. (Mathematics) and an M. A. (Economics) from Tribhuvan University (Nepal). His undergraduate degrees are in Civil Engineering and Mathematics/Physics from Tribhuvan University. Nir’s previously held positions include faculty member at Management School, Kathmandu University (Nepal), visiting lecturer at Management School, Lancaster University (U.K.) and visiting professor at European Business School in Paris. During 1997-99, Nir was a consultant and a trainer for the Food and Agricultural Organization (FAO) of the United Nations, German Technical Cooperation (GTZ) and Agricultural Development Bank of Nepal. Nir’s book, The Rapidly Transforming Chinese High Technology Industry and Market: Institutions, Ingredients, Mechanisms and Modus Operandi (Caas Business School, City of London and Chandos Publishing: Oxford) was published in 2008 (http://www.amazon.com/Rapidly-Transforming-Chinese-HighTechnology-Industry/dp/1843344645/ref=sr_1_1?ie=UTF8&s=books&qid=1218228152&sr=8-1 ). Nir’s works have also been published in journals such as Foreign Policy, European Journal of Marketing, Journal of International Marketing, Asia Pacific Journal of Marketing and Logistics, Journal of International Management, Communications of the ACM, IEEE Security and Privacy, IEEE Software, Electronic Markets, Small Business Economics, Journal of International Entrepreneurship, Electronic Commerce Research and Applications, IT Professional, Journal of Developmental Entrepreneurship, Journal of Technology Management in China, First Monday, Pacific Telecommunications Review, Journal of Interdisciplinary Mathematics, Journal of Asia Pacific Business and International Journal of Cases on Electronic Commerce. He has also contributed chapters to several books including Handbook of Technology Management (Wiley, 2009), In the wave of M&A: Europe and Japan (Kobe University, RIEB Center, Kobe, Japan, 2007), M-commerce in North America, Europe and Asia-Pacific: Country Perspectives (Idea Group Publishing, 2006), Encyclopedia of Information Science and Technology (Idea Group Publishing, 2005), Indian Telecom Industry - Trends and Cases (The ICFAI University Press, 2005), The Internet Encyclopedia (John Wiley & Sons, 2004); Wireless Communications and Mobile Commerce (Idea Group Publishing, 2003); The Digital Challenges: Information Technology in the Development Context (Ashgate Publishing, 2003); Architectural Issues of Web-enabled Electronic Business (Idea Group Publishing, 2003), Internet Marketing (2nd edition, Stuttgart, Germany: Schaeffer-Poeschel, 2001). Nir has presented over 75 research papers at various national and international conferences in Canada, China, Czech Republic, Dominican Republic, Greece, India, Italy, Japan, Nepal, New Zealand, Portugal, South Korea, Sweden, Thailand, the Philippines and the U.S. He has also given invited talks at Harvard University, Cornell University, Duke University, Kobe University, University of Maryland (College Park) and Temple University. In 2008, the Kauffman Foundation awarded Nir a grant to study Entrepreneurial Firms in OECD Economies. Nir was the winner of the 2008 Bryan School Teaching Excellence Award. He was also a finalist in the 2009 UNCG Alumni Teaching Excellence Award. His recent research related awards include Pacific Telecommunication Council’s 2008 Meheroo Jussawalla Research Paper Prize for his work on the Chinese IPTV market and a finalist in the Management and Organization Review (MOR) Best Paper Award in the China Goes Global Conference organized by the Harvard University (October 10-11, 2008). Nir was also the runner up in the 2004 dissertation competition of the American Marketing Association's Technology and Innovations Special Interest Group and the winner of the 2001 Association of Consumer Research/Sheth Foundation dissertation award. He also won the first place in the Pacific Telecommunication Council’s Essay competition in 2001 and second place in the same competition in 2000. In May, 2006, the Information Resources Management Association (IRMA) presented Nir with the Organization Service Award for the Best Track Chair in the IRMA 2006 International Conference. Nir ranks 13th among the most popular authors of the NetAcademy Universe. Nir’s works have been featured in Foreign Policy’s Global Newsstand section (a publication of the Carnegie Endowment for International Peace) and in Providence Journal. He was pictured in the front page of Global Perspective, a publication of the Fox School’s Temple CIBER and Institute of Global Management Studies (Fall 2004). Nir has been quoted in magazines and newspapers such as Telecommunications, Greensboro News and Record and High Point Enterprise. 7 8 University of North Carolina at Greensboro Bryan School of Business and Economics MGT 301-01D: Introduction to International Business Summer 2009 (May 20-June 24) Course Participant Information and Course Commitment Form Please submit this form within by May 28, 2009. Your full name The name you preferred to be called Your hometown Your telephone number Your class standing (Soph., Jr., Sr.) and major Your educational and career goal Other information you would like me to know about you ********************************************************************** I have read the syllabus, and understand that this class requires a significant amount of work. I meet the prerequisites for this class. I understand that if I have any questions, that I can contact Nir by email as listed on the first page of the syllabus. Name Date 9