Speaker Register 2013 Name Sven Achter Session Company PhoCusWright@ITB - Pivot Point Executive Roundtable: State Of HV Holtzbrinck Ventures Startups - The Travel Innovation Landscape eTravel Lab Day 2 - From Blogtrip Miquel Alabern To Instgramtrip: The “Catalunya- Catalan Tourist Board experience” Michael Altewischer ITB Experts Forum Wellness Convention Opens Wellness-Hotels & Resorts Gila Altmann ITB Destination Day 2 - Partner Forum Azerbaijan: Azerbaijan's Diversity – Landscape, Cultural Heritage And The Future Of Tourism former Parliamentary State Secretary, Germany Damien Angeli eTravel Lab Day 3 - Collaborative Traveling: How Peer To Peer And Social Networks Generate New Clients´Behaviors, Business Models And Opportunities TripnCo Ilona Ansone ITB Destination Day 1 - Olympic Forum: Principles And Methods Of Tourist Product Management And Promotion At The Global Travel Market Russian Tourism-Industry Alliance Brikena Arapaj eTravel Stage Day 3 - How Mobile and Social Media Can Influence National Tourism Agency Albania Tourism Development? Bjorn Arenoe ITB Workshops Day 1 - Optimizing Pricing For Discount Rates - Study Hotelschool The Hague Results From The Hotel Industry Prof. Dr. Wolfgang Arlt ITB Workshops Day 2 - Outbound Foreign Direct Investment: New COTRI Networks For Serving Affluent Chinese Visitors Charles Armstrong PhoCusWright@ITB - Pivot Point TourWrist Five Minutes Of Fame (1 Of 4) Prof. Dr. Heba Aziz ITB Workshops Day 2 - Update On German University of Technology in The Arab Rebellion Oman GUtech Alex Bainbridge eTravel Stage Day 2 - TourCMS PhoCusWright Panel Discussion: Destination Tours And Activities – What Travelers Do When They Get There Dr. Paulino Domingos Baptista ITB Destination Day 3 - Africa Forum: KAZA, A Flagship Project – Ministry of Hotels & Tourism, Angola A Politic Vision Turns Into Reality Winfried Barczaitis Business Travel Strategy Day (1) Travellers' Growing Influence On TMC Trust Management Consultants Airline Agreements Dr. Thomas Barthel Business Travel Strategy Day (1) Beiten Burkhardt Are Business Travelers Rechtsanwaltsgesellschaft GmbH Permanently On Duty? Olivier Barthez ITB Destination Day 1 - Olympic Forum: Principles And Methods Of Tourist Product Management And Promotion At The Global Travel Market DUXINCOM Marketing Agency Florian Bauhuber eTravel Stage Day 2 - The Future Of Tourism: From Extranet To Social Web: Social Media In B2B Communications Tourismuszukunft Marktforschung GmbH & Co. KG Dr. Ulrich Baumgartner eTravel Lab Day 3 - Apps – The Legal Issues legal offices of Osborne Clarke Wolfgang Baur ITB CSR Day - Certified Sustainable Destinations: BadenWürttemberg, An Example Of Best Practices Ministry of Rural Affairs and Consumer Protection, Baden-Württemberg Koen Bavnick eTravel Stage Day 2 - Mobility, mCommerce And The Always Connected Traveler Sound of Data Nicole Becker ITB Young Professional Day Higher Education in Tourism According To The Bologna Process MCI Innsbruck – A Panel Discussion Chaired By The DGT ITB Marketing and Distribution Day - Customer Journey – Follow Marion Beckers Your Target Group: An Exclusive Report By AGOF For ITB Hans-Jürgen Beerfeltz AGOF Academy ITB Destination Day 3 - Africa Federal Ministry for Economic Forum: KAZA, A Flagship Project – Cooperation and Development, A Politic Vision Turns Into Reality Germany Andreas Berth eTravel Stage Day 1 - Facebook, Twitter, Google Plus – More Bookings By Using Social Networks Matthias Beyer ITB CSR Day - The Child Protection Code Of Conduct: The Challenges Mascontour And Problems Of Putting It Into Practice Conni Biesalski eTravel Stage Day 4 - Personal Branding: Be Who You Want To Be - Everywhere, Online And Offline Fátima Blanco Villaverde ITB Marketing and Distribution Day - Outlook: Multi-Channel Strategies: Destination Marketing Junta Andalucia And Travel Distribution Innovations Gerhard Bleile Business Travel Mice Day Welcome Address ITB MICE Day Association of German Event Organisers Melvin Boecher eTravel Stage Day 1 - How To Measure ROI Online Traveldudes Jonathan Boffey PhoCusWright@ITB - Pivot Point Triometric Five Minutes Of Fame (3 Of 4) Ross Borden ITB Destination Day 1 - Keynote: 14 Proven Strategies for DMOs: How to Succeed with Digital Storytelling + Viral Content + Social Media Matador Network Jan Borgwardt eTravel Stage Day 1 - OnlineTravel Market And LBi Germany AG Gérard R. Jean Bourgeaiseau ITB Workshops Day 2 - Mega Events In Tourism Destinations - A Windsor Hotels, Brazil Challenge For The Hotel Industry!? Marcel Brandt eTravel Lab Day 3 - Use Of Technology For More Travel Security Carolin Brauer ITB Hospitality Day - Mobile – The Quality Reservations Power Of The Virtual World Markus Breuer eTravel Lab Day 3 - Intelligent Advertising On Mobile Plattforms nugg.ad - More Relevance! Dr. Kelly S. ITB CSR Day - Keynote 1: Working Chair of the Global Sustainable Tourism B2 Performance GmbH Planet-Backpack.de A3M GmbH Bricker Towards A Greater Good: The Role Of Sustainable Tourism In Addressing The Millennium Development Goals (MDG) Council GSTC and Chair of The International Ecotourism Society TIES Roland Bruckmann Business Travel Day For Operational Excellence (1) Restricting Maverick Buying For Travel Products Salzgitter Flachstahl GmbH and Travel Management Committee Jason Bryant eTravel Stage Day 2 - Mobility, mCommerce And The Always Connected Traveler Nor1 Pascal Brückmann ITB Marketing and Distribution Day - ITB Media Summit 2013: And The Travel Section Is Left Behind... WAZ Media Group Benjamin Buhl eTravel Lab Day 1 - Checkpoints And Touchpoints: Re-Interpreting netzvitamine The Customer Journey Michael Buller eTravel Stage Day 3 Crowdinvesting And Innovations In The Tourism And Hospitality Industry Aldo Tonin Bumçi eTravel Stage Day 3 - How Mobile and Social Media Can Influence Republic of Albania Tourism Development? Dr. Christoph Bundscherer ITB Destination Day 2 - Latin America Forum: Safety In Tourism: The Fine Art Of Communicating Prof. Michael C. ITB Future Day - Keynote: Future Burda, Ph.D. Scenarios: Europe 2023 Manuel Butler ITB Destination Day 2 - Relaunch Of Mature Tourism Destinations: The Example Of Spain ITB Destination Day 3 - Gay And Thomas Bömkes Lesbian Tourism: Approaching Untapped Market Potential VIR Verband Internet Reisevertrieb German Foreign Office, Berlin Humboldt-Universität zu Berlin Turespana Diversity Tourism UG Eve Büchner eTravel Lab Day 1 - Innovative Service In Flight Delay Eng. João Samuel Caholo ITB Destination Day 3 - Africa SADC Southern African Development Forum: KAZA, A Flagship Project – Community A Politic Vision Turns Into Reality Vera Calasan Business Travel Strategy Day (1) - ManpowerGroup Germany refund.me Keynote: Business Travelers How Satisfaction Boosts Loyalty Ross Calladine ITB Destination Day 3 - Keynote Panel: Barrier-free Tourism For Everyone: Quality And Success Criteria For Ensuring The Marketability Of Destinations VisitEngland Sebastian Canaves eTravel Stage Day 3 - The Evolution Of A Travel Blog: From The Initial Idea To 30.000 Fans In 1,5 Years Off-The-Path.com Reto Candrian ITB Hospitality Day - 'Hot Spot' Generation Y – What Are This Generation's Expectations Suvretta House St. Moritz Regarding Their Employers In The Hotel Industry? Mike Carlo PhoCusWright@ITB - Pivot Point Sponsored Workshop: Payments GlobalCollect And More Prof. Dr. Ines Carstensen ITB Destination Day 3 - From Political Vision To Private Futouris Venture: The KAZA Initiative With Futouris Martin Chan ITB Destination Day 1 - ITB Asia @ Lanson Place Winsland Serviced ITB Berlin: Southeast Asia: The Residences Hidden Gem For Outbound Travel ITB Hospitality Day - 'Hot Spot' The Young Generation – What David Chapman Are This Generation’s Expectations Regarding Travel And Hotels? World Youth Student & Educational (WYSE) Travel Confederation Kavi Choitram PhoCusWright@ITB - Pivot Point Sponsored Workshop: Payments Elavon And More Nathan Clapton eTravel Lab Day 3 - Let Mobile Be TripAdvisor Mobile! ITB CSR Day - Water Shortages: A Dr. Stroma Cole Potential Conflict Between University of the West of England Tourists And Locals? Prof. Dr. Roland ITB Future Day - Convention Conrady Opens Martin Craigs ITB Future Day - Aviation CEO Panel: The Future Of Air President of the German Society of Tourism Research (DGT) Pacific Asia Travel Association (PATA) Transport – In Cooperation With PATA ITB Destination Day 2 Destination Danube – From Michael Cramer Political Expectations To Tourism Reality Initiator, EuroVelo 13 “Iron Curtain Trail” Ouriel Darmon eTravel Lab Day 3 - Collaborative Traveling: How Peer To Peer And Social Networks Generate New Clients´Behaviors, Business Models And Opportunities Dr. Jessica de Bloom ITB Workshops Day 1 - The DGT's Progress In Tourism Research: University of Tampere, Finland The Psychology Of Tourists – What Provides Recreation? Marie de Ducla PhoCusWright@ITB - Pivot Point Executive Roundtable: Middle Google Inc. East - A Changing World? Danilo Di Pasquale ITB Hospitality Day - A Spectacle In 3D, Music At The Beach, Living Sextantio Hospitality Group In A Cave – Three Hotel Groups Present Exceptional Ideas Andrea Diener ITB Future Day - Executive Cruise Panel: 10 Years Ahead: The Future Of The Cruise Industry Frankfurter Allgemeine Zeitung FAZ Edwin Doldi ITB Destination Day 2 - Latin America Forum: Safety In Tourism: The Fine Art Of Communicating Studiosus/Marco Polo Hans Dolman ITB Experts Forum Wellness - Best Practices: Thermen Bussloo Thermen Bussloo Wellness & Hotel - NL Michael Domsella eTravel Lab Day 3 - NFC And Destination Marketing Phil Donathy PhoCusWright@ITB - Pivot Point Executive Roundtable: State Of Travelport Inc. Startups - The Travel Innovation Landscape Georgios Drakopoulos ITB Destination Day 3 - “ITB Interjections – Confronting Conventions“: Sympathy Or Scepticism? The Importance Of Tourism In Greece TripnCo Markenmanufaktur KMTO SETE, Association of Greek Tourism Enterprises Prof. Dr. Axel Dreyer ITB Young Professional Day Higher Education in Tourism German Society of Tourism Research According To The Bologna Process (DGT) – A Panel Discussion Chaired By The DGT Mariette Du Toit-Helmbold eTravel Stage Day 4 - How Tourism Boards Work With Social Media, Local Citizens And Travel Cape Town Tourism Bloggers To Tell The Story Of A Destination Welf Ebeling ITB Destination Day 1 - ITB Asia @ Global Business Travel Association ITB Berlin: Southeast Asia: The (GBTA) Hidden Gem For Outbound Travel Martin Eckart eTravel Lab Day 2 - The Future MAD – Mobile Application Tourist – Techniques And Data In Development GmbH Mobile Applications Martina Eggler Business Travel Strategy Day (1) Professional Travel Management: Carlson Wagonlit Travel The Human Factor Dr. Victoria Eichhorn ITB Destination Day 3 - Keynote Panel: Barrier-free Tourism For Everyone: Quality And Success Criteria For Ensuring The Marketability Of Destinations Philip Eicker ITB Workshops Day 1 - Press Trips Travel Website www.queer-travel.net For Special Interest Media Steven Eidelberg ITB Destination Day 3 - Gay And Lesbian Tourism: Approaching Untapped Market Potential University of Surrey Accor North America Prof. Dr. Assem ITB Workshops Day 2 - Update On University of Ain Shams, Cairo El Ammary The Arab Rebellion Reem El Shafaki ITB Marketing and Distribution Day - Muslim Travel DinarStandard Business Travel Strategy Day (1) Gustavo Elbaum Travellers' Growing Influence On CWT Airline Agreements Susie Ellis ITB Experts Forum Wellness - The State Of The Global Spa And CEO, Global Spa and Wellness Summit Wellness Economy Jörg Engster eTravel Lab Day 2 - Location Based Services: Best Practice Cultural Institutions Die Informationsgesellschaft Ingrid Eras ITB Hospitality Day - 'Hot Spot' Starwood Hotels & Resorts Generation Y – What Are This Generation's Expectations Regarding Their Employers In The Hotel Industry? Prof. Dr. Rainer Business Travel Mice Day - Data Erd Privacy - Also At Events! Wagner-Heinz Stiftung Andreas Erlemann ITB Hospitality Day - Mobile – The Zenith Hospitality Solutions Power Of The Virtual World Mona Faraj PhoCusWright@ITB - Pivot Point Executive Roundtable: Middle PhoCusWright Inc. East - A Changing World? Dr. Bernd Fauser ITB Hospitality Day - Mobile – The Google Inc. Power Of The Virtual World Márcio Favilla ITB Destination Day 2 Destination Danube – From Political Expectations To Tourism Reality Liane Feisel Business Travel Day For Operational Excellence (1) Feisel Consulting Travel Management By Popcorn Crack Up The Routine Kirsten FeldTürkis ITB Marketing and Distribution Day - Tour Operators’ Customer Relationship Management: Is It About High Tech Or High Touch? Gudrun Fertig Special Media SDL, magazines and ITB Workshops Day 1 - Press Trips websites SIEGESSÄULE, L-MAG, For Special Interest Media DU&ICH, QUEER TRAVEL Catharina Fischer eTravel Lab Day 3 - From Bloggers And Companies - How The Social Media/Business Communication, German-Speaking Market Is German National Tourist Board (GNTB) Reacting To The Travel Blog Phenomen Prof. Dr. Peter Fissenewert Business Travel Mice Day Compliance - The New Rules Of The Event Industry UNWTO airtours - a brand of TUI Germany GmbH Kanzlei BUSE HEBERER FROMM eTravel Stage Day 3 - Mobile Web & Location Based Services: Susanne Fittkau Fittkau & Maaß Consulting Prospects For The Travel Industry And Their Customers Rolf Freitag ITB Future Day - IPK's World Travel Monitor®: Forecasting IPK International Global And European Tourism – In Cooperation With IPK International ITB Workshops Day 2 - Expert Prof. Dr. Walter Discussion India: Markets Freyer Structures - Trends TU Dresden RJ Friedlander eTravel Lab Day 2 - How Online Reviews Affect Hotel Revenue ReviewPro Dr. Mark Friesen ITB Young Professional Day Opening Visiting Lecturer, University St. Gallen Miriam Frietsch eTravel Lab Day 1 - Discovering Oberstdorf Oberstdorf Tourismus GmbH Hans-Joachim Fuchtel ITB Destination Day 3 - “ITB Interjections – Confronting Conventions“: Sympathy Or Scepticism? The Importance Of Tourism In Greece Special Emissary for the German-Greek Assembly (DGV) Dirk Föste ITB Hospitality Day - 'Hot Spot' The Young Generation – What Are This Generation’s Expectations Regarding Travel And Hotels? ruf Reisen Dirk Führer eTravel Stage Day 1 - Social Business: How Social Media Steigenberger Hotels AG Changes Consumer Behavior And What This Means For Businesses Michael Fürer eTravel Stage Day 1 - Mobile Payment Solutions – AirPlus International Fundamental Changes In Business Travel Management Peggy Gabriel Business Travel Day For Operational Excellence (1) Vattenfall GmbH Travel Management By Popcorn Crack Up The Routine Jay Ganaden eTravel Lab Day 1 - Travel Marketing Is Dead Bynd Hon. Abulfaz Garayev ITB Future Day - Greeting From Azerbaijan – Official Convention And Culture Partner Of ITB 2013 Azerbaijan Susann Garcia Rodriguez ITB Marketing and Distribution Day - Tour Operators’ Customer Relationship Management: Is It About High Tech Or High Touch? Amadeus Germany Phillippe ITB Destination Day 1 - ITB Asia @ Hilton Worldwide Garnier Martin Gauss ITB Berlin: Southeast Asia: The Hidden Gem For Outbound Travel ITB Future Day - Aviation CEO Panel: The Future Of Air Transport – In Cooperation With PATA eTravel Stage Day 1 - 10 Reasons Thorsten Gerber Why Travel Agencies Should Use Social Media Air Baltic Amadeus Germany Eric Gerritsen eTravel Stage Day 1 Understanding Online Travel Performance Marketing In Asia Andreas Giller Business Travel Strategy Day (2) Giller Reisen GmbH Discussion M.A. Volker Gillessen Business Travel Strategy Day (2) How Companies Stay Mobile In EcoLibro GmbH The Future Alfonso Gimenez ITB Hospitality Day - A Spectacle In 3D, Music At The Beach, Living Palladium Hotels & Resorts In A Cave – Three Hotel Groups Present Exceptional Ideas Angela Giraldo ITB CSR Day - Certified Sustainable Destinations: BadenWürttemberg, An Example Of Best Practices Travel Affiliate Network (A Neverblue Business) KATE - Kontaktstelle für Umwelt & Entwicklung ITB Hospitality Day - A Spectacle In 3D, Music At The Beach, Living Mary Gostelow Gostelow Report In A Cave – Three Hotel Groups Present Exceptional Ideas ITB Young Professional Day Susanne Grabau Academic Qualifications For Travel & Event Managers m:con - mannheim:congress GmbH Adrian Graf eTravel Stage Day 1 - Germany´s First Hotel-Outlet - The Path From Hipaway Travel GmbH Start-Up To Successful Hotel Booking Page Omer Granot eTravel Lab Day 1 - The Marketplace For Nonrefundable Hotel Reservations Oliver Graue Business Travel Day For Operational Excellence (1) biztravel Travel Management By Popcorn Crack Up The Routine Cancelon Torben Greve ITB Marketing and Distribution Day - Long-Distance Travel Is Facing Change MeinFernbus GmbH Dr. Filip Grizelj eTravel Lab Day 2 - The Potential Of Social Media In The Travel Industry eviom GmbH ITB Marketing and Distribution Day - Tour Operators’ Customer Ilka Groenewold Relationship Management: Is It About High Tech Or High Touch? Andreas M. Gross ITB Destination Day 2 - Latin America Forum: Safety In Tourism: The Fine Art Of Communicating Kerstin Günther eTravel Lab Day 4 - Social Media Amadeus Germany For Travel Agencies – A DIY Guide Matthias Gürtler ITB Marketing and Distribution Day - Outlook: Multi-Channel Strategies: Destination Marketing Touristik Aktuell And Travel Distribution Innovations Anja Habersetzer ITB Destination Day 2 - Partner Forum Azerbaijan: Azerbaijan's Diversity – Landscape, Cultural Heritage And The Future Of Tourism Studiosus Reisen Brita Hanafy eTravel Lab Day 2 - Mobile Destination Marketing With Thomas Cook & Neckermann Reisen Thomas Cook Touristik Michael Hansel Business Travel Strategy Day (2) Allianz Germany AG Allianz Travel App Susan Harmsworth ITB CSR Day - Keynote 2: Female Executives - Career Paths And Strategy Implications In The Tourism Industry ESPA Joachim Harrer eTravel Stage Day 4 - The SOS Translater Service lingoking Henry Harteveldt eTravel Stage Day 2 - Online Travel Agencies And Metasearch – Where New Worlds Collide Or Combine Hudson Crossing Thomas ITB Marketing and Distribution Gloobi.de (reiseVOR9) ARGE Lateinamerika e.V. Hartung Day - ITB Media Summit 2013: And The Travel Section Is Left Behind... Matthias Haschke ITB Workshops Day 2 - Outbound Foreign Direct Investment: New China Competence Center Wuppertal Networks For Serving Affluent Chinese Visitors Marina Hegemann eTravel Stage Day 1 - Mobile Travel Risk Management Christoph Heinrich ITB Destination Day 3 - From Political Vision To Private World Wide Fund for Nature Venture: The KAZA Initiative With Deutschland Futouris Florian Heister eTravel Lab Day 1 - Using adcloud To Approach Travel Customers Adcloud GmbH Online Dr. Markus Heller eTravel Lab Day 3 - The Challenges Posed By Social Media Dr. Fried & Partner To Internal Business Processes TouristMobile GmbH Business Travel Strategy Day (1) Dr. Oliver-Timo EuPD Research Sustainable Mobile Health Managment - The Henssler Management GmbH Case Of The Field Staff Mikael Henzler ITB Destination Day 1 - Indonesia Forum: Practical Solutions On adelphi Climate Change And Tourism – The STREAM Project Prof. Dr. Felix Bernhard Herle ITB Destination Day 2 Convention Opens Hon. Uahekua Herunga ITB Destination Day 3 - Africa Forum: KAZA, A Flagship Project – Namibia A Politic Vision Turns Into Reality Prof. Dr. Dietmar Herz ITB Destination Day 3 - “ITB Interjections – Confronting Conventions“: Sympathy Or Scepticism? The Importance Of Tourism In Greece Studienkreises für Tourismus und Entwicklung e.V. (Institute for Tourism and Development) Klaus Hildebrandt ITB Young Professional Day Tourism Studies: Graduates Put Their Universities To The Test fvw Mediengruppe Graham Hills ITB Destination Day 1 - Web-InTravel Presented By ITB Asia: Wego Indonesia Marketing To The New Traveler In Asia University of Applied Sciences Bremen eTravel Lab Day 1 - Finding Travel Bloggers To Work With: An Michael Hodson Travel blog “GoSeeWrite” Introduction To The Professional Travel Blogger Association Christoph Hoffmann ITB Hospitality Day - CEO Panel: The Secret Of Boutique Hotels – The 25hours Hotel Company, Hamburg Young CEOs Discuss Young Hotels In Asia And Europe Prof. Dr. Rupert ITB Destination Day 2 Holzapfel University of Applied Sciences Bremen Prof. Dr. Hans Hopfinger ITB Young Professional Day Higher Education in Tourism According To The Bologna Process Catholic University Eichstätt-Ingolstadt – A Panel Discussion Chaired By The DGT Prof. Dr. Eric Horster eTravel Lab Day 3 - NFC And Destination Marketing Michael Hucho ITB Hospitality Day - Mobile – The Accor Germany Power Of The Virtual World FH Westküste ITB CSR Day - The Child Protection Code Of Conduct: The Challenges Inge Huijbrechts Rezidor Hotel Group And Problems Of Putting It Into Practice Jens Hulvershorn ITB Destination Day 3 - From Political Vision To Private Gebeco Venture: The KAZA Initiative With Futouris ITB Workshops Day 2 - Expert Tajamul Hussain Discussion India: Markets Structures - Trends Travel Trendz Television Hans Jörg Hussong ITB Workshops Day 2 - Expert Discussion India: Markets Structures - Trends Comtour GmbH Kirsi Hyvaerinen ITB Workshops Day 3 - How To Raise EU Funding For Tourism ITB Advisory Nina HüpenBestendonk eTravel Lab Day 3 - From Bloggers And Companies - How The German-Speaking Market Is www.reiseblogger-kollektiv.com Reacting To The Travel Blog Phenomen Gordon Innes ITB Destination Day 2 - Keynote Session 1: London Olympics 2012: London & Partners The Impact Of Mega-Sporting Events On Tourism Annika Jackson ITB Experts Forum Wellness General Criteria For Spa And Wellness Hotels (2) ITB CSR Day - Outlook Interview: Greame Jackson Economic Potential Of Sustainable Tourism Raison d’Etre Spas The Travel Foundation Katharina Jaeger ITB Hospitality Day - 'Hot Spot' Generation Y – What Are This Generation's Expectations Ecole Hôtelière de Lausanne Regarding Their Employers In The Hotel Industry? Rika Jean François ITB Destination Day 3 - Gay And Lesbian Tourism: Approaching Untapped Market Potential ITB Berlin Rika JeanFrancois ITB Workshops Day 2 - Expert Discussion India: Markets Structures - Trends ITB Berlin Rika JeanFrançois ITB CSR Day - Convention Opens ITB Berlin Keith Jenkins eTravel Stage Day 1 - How To Measure ROI Online Velvet Escape ITB Destination Day 3 - Keynote Panel: Barrier-free Tourism For Michael Jochim Everyone: Quality And Success Criteria For Ensuring The Marketability Of Destinations Europcar Prof. Dr. Axel Jockwer eTravel Stage Day 2 - Social Media: Dream Or Information Overload: Are The Consumer's Problems Really Being Solved? Rob Johnston PhoCusWright@ITB - Pivot Point Executive Roundtable: Middle Marriott International Inc. East - A Changing World? Benjamin Jost eTravel Stage Day 3 Crowdinvesting And Innovations In The Tourism And Hospitality Industry Stephen Joyce eTravel Stage Day 2 PhoCusWright Panel Discussion: Destination Tours And Activities – Rezgo What Travelers Do When They Get There EBC-Hochschule Stuttgart Trust You Ahmet Oguz Karakas Business Travel Strategy Day (1) Travellers' Growing Influence On Turkish Airlines Airline Agreements Thomas H. Kaspar eTravel Stage Day 2 - Location Based Marketing And Customer Ray Sono AG Journey Management:Case Study Lufthansa Blue Legends Andreas Kaufmann eTravel Lab Day 2 - SEO - The Tourism Industry's Black Sheep Die-Webboxer.de Efrat Kaul eTravel Lab Day 1 - The Marketplace For Nonrefundable Hotel Reservations Cancelon Manuela Kay Special Media SDL, magazines and ITB Workshops Day 1 - Press Trips websites SIEGESSÄULE, L-MAG, For Special Interest Media DU&ICH, QUEER TRAVEL Dr. Andreas Keck ITB Destination Day 2 - Health Tourism Panel: Does Beauty Equal Keck medical concepts and business Health? – The Evolution of Health management GmbH Tourism Hon. Tshekedi Khama ITB Destination Day 3 - Africa Forum: KAZA, A Flagship Project – Botswana (invited) A Politic Vision Turns Into Reality Tarique Khatri PhoCusWright@ITB - Pivot Point Executive Roundtable: Middle Cleartrip Travel Services Pvt. Ltd. East - A Changing World? ITB Hospitality Day - A Spectacle In 3D, Music At The Beach, Living Daniele Kihlgren Sextantio Group In A Cave – Three Hotel Groups Present Exceptional Ideas Frances Kiradjian ITB CSR Day - Keynote 2: Female Executives - Career Paths And Strategy Implications In The Tourism Industry Michael Kirnberger ITB Young Professional Day Manager For Business Travel And VDR The German Business Travel Mobility (IHK) - A New Job Association Qualification, What's In It For Me? Johannes Klaus ITB CSR Day - Studiosus Debate: Holiday Encounters With Local People - What Does The Tourist Want, What Do The Locals Expect? The Boutique & Lifestyle Lodging Association (BLLA) DiplomFinanzwirtin Kerstin Klode Business Travel Mice Day - Rules For Safe Events Klaus Kobjoll ITB Workshops Day 3 - Quality: Strategies Against Price Dumping Schindlerhof And Margin Erosion In The Tourism Industry Dr. Manfred Kohl ITB Experts Forum Wellness Wellness & Spa: Terms And Kohl & Partner Figures - An Up To Date Overview Elvis Kotherja eTravel Stage Day 3 - How Mobile and Social Media Can Influence Elite Travel DMC Tourism Development? Dr. Temel Kotil ITB Future Day - Keynote: The Future Of Air Transport – The Turkish Airlines Story Turkish Airlines Panagiotis Kouparanis ITB Destination Day 3 - “ITB Interjections – Confronting Conventions“: Sympathy Or Scepticism? The Importance Of Tourism In Greece Deutsche Welle in Berlin Dr. Dimitris Koutoulas ITB Destination Day 3 - “ITB Interjections – Confronting Conventions“: Sympathy Or Scepticism? The Importance Of Tourism In Greece Assistant Professor at the University of Patras Michael Kraack ITB Workshops Day 3 - How To Raise EU Funding For Tourism emcra Gereon Krahn ITB Destination Day 3 Convention Opens Berge & Meer Touristik GmbH Ulrike Krausch eTravel Lab Day 4 - How To Serve Your Online-Customers Consulting-Agency HKP Hofmann Successfully Michael Kraus ITB Future Day - Aviation CEO Panel: The Future Of Air Transport – In Cooperation With PATA Air Dolomiti Michael Kreft von Byern ITB CSR Day - Certified Sustainable Destinations: BadenWürttemberg, An Example Of Best Practices Chairman, Tourism Committee of the German Chamber of Industry and Commerce Ralf Krewer ITB Destination Day 2 - Health Bangkok Hospital Tourism Panel: Does Beauty Equal Versammlungsstättenberatung Health? – The Evolution of Health Tourism Business Travel Day For Operational Excellence (1) Daniela Kronreif Fraunhofer Gesellschaft Travel Management By Popcorn Crack Up The Routine Andreas Krugmann Business Travel Day For Operational Excellence (2) - Duty Of Care And Travel Risk International SOS Management - Global Benchmark Survey Business Travel Day For Bernd Kullmann Operational Excellence (2) Interaction With Fleet Users Bundesverband Fuhrparkmanagement e.V. Joachim König Business Travel Mice Day Performance Rights - Sounds Expensive European Association of Event Centres (EVVC) Mario Köpers eTravel Lab Day 3 - From Bloggers And Companies - How The German-Speaking Market Is TUI Deutschland Communication Reacting To The Travel Blog Phenomen ITB Young Professional Day Higher Education in Tourism Prof. Dr. Stefan According To The Bologna Process Book Author Kühl – A Panel Discussion Chaired By The DGT Monroe Labouisse PhoCusWright@ITB - Pivot Point Spotlight On Airbnb: Building Airbnb Inc. Trust In A Sharing Economy ITB Destination Day 2 - Health Tourism Panel: Does Beauty Equal Mehdi Langanke Ameropa Health? – The Evolution of Health Tourism eTravel Stage Day 3 - Panel Discussion: Challenges And Reinhard Lanner Salzburg State Tourist Office Chances Of Cooperation Between Bloggers And Destinations Doug Lansky ITB Marketing and Distribution Day - Keynote 2: The REAL Travel Trends Chris Lee ITB Destination Day 3 - Gay And Lesbian Tourism: Approaching Tourism Authority Thailand, UK Untapped Market Potential Jian Lee ITB Destination Day 1 - Indonesia Forum: Practical Solutions On UNWTO Climate Change And Tourism – The STREAM Project Manfredi Lefebvre d'Ovidio ITB Future Day - Executive Cruise Panel: 10 Years Ahead: The Future Of The Cruise Industry Chairman Silversea Cruises Dr. Rüdiger Leidner ITB Destination Day 3 - Keynote Panel: Barrier-free Tourism For Everyone: Quality And Success Criteria For Ensuring The Marketability Of Destinations National Coordination Board Tourism For All (NatKo) Matthias Leisinger ITB CSR Day - The Child Protection Code Of Conduct: The Challenges Head of Corporate Responsibility, And Problems Of Putting It Into Kuoni Travel Ltd. Practice Klaus Lengefeld ITB Workshops Day 1 - Clueless In Deutsche Gesellschaft für The 'Green' Sector? Internationale Zusammenarbeit (GIZ) Aleksej Leunov ITB Hospitality Day - A Spectacle In 3D, Music At The Beach, Living Gold Inn AG/Dormero Hotels In A Cave – Three Hotel Groups Present Exceptional Ideas Jeannie Lim ITB Destination Day 1 - ITB Asia @ ITB Berlin: Southeast Asia: The Singapore Tourism Board Hidden Gem For Outbound Travel Dr. Franz Linser ITB Experts Forum Wellness Keynote: Awareness ITB Experts Forum Wellness Roland Lymann General Criteria For Spa And Wellness Hotels (1) Nils Mahler eTravel Stage Day 3 - The SOS Translater Service Linser & Partner, Innsbruck/Austria Institute of Tourism Management, Lucerne University of Applied Sciences and Arts lingoking GmbH ITB Workshops Day 2 - Outbound Foreign Direct Investment: New Johannes Mahn Z_Punkt Networks For Serving Affluent Chinese Visitors Edward Manning ITB Workshops Day 3 - Advancing Sustainable Tourism: Monitoring, Tourisk Inc., Canada Measuring, Mastering? Mary Jo Manzanares eTravel Stage Day 3 - Panel Travel Blogger Exchange Conference Discussion: Challenges And (TBEX) Chances Of Cooperation Between Bloggers And Destinations Schulz Martina Business Travel Strategy Day (2) Implementation Of A TM System Staatskanzlei des Saarlandes In The Administration Of Saarland Hon. Sylvia Masebo ITB Destination Day 3 - Africa Forum: KAZA, A Flagship Project – Zambia A Politic Vision Turns Into Reality Kevin May eTravel Stage Day 3 - Panel Discussion: Challenges And Tnooz Chances Of Cooperation Between Bloggers And Destinations Lee McCabe PhoCusWright@ITB - Pivot Point Executive Roundtable: The New Facebook Intermediaries: Social, Media, Meta And Search eTravel Stage Day 2 - Mobility, Rob McPherson mCommerce And The Always Connected Traveler Revinate Adam Medros eTravel Stage Day 1 - Social Business: How Social Media TripAdvisor LLC Changes Consumer Behavior And What This Means For Businesses Dr. Antonella Mei-Pochtler ITB Future Day - Keynote: Travel And Tourism In A Hyperconnected World: Trends, Scenarios And Solutions The Boston Consulting Group Wybcke Meier ITB Marketing and Distribution Day - Tour Operators’ Customer Relationship Management: Is It About High Tech Or High Touch? Windrose Finest Travel GmbH Lasse Meilsoe eTravel Lab Day 1 - Online Momemt Of Truth WorldTicket ITB Young Professional Day Manager For Business Travel And Ulrike Meislahn Mobility (IHK) - A New Job IST-Studieninstitut GmbH Qualification, What's In It For Me? Rémy Merckx PhoCusWright@ITB - Pivot Point Accor Executive Interview: Accor Martin Meux eTravel Stage Day 3 Crowdinvesting And Innovations In The Tourism And Hospitality Industry Innovationstage 2013 Detlef Meyer ITB Destination Day 1 - Olympic Forum: Principles And Methods Of Tourist Product Management And Promotion At The Global Travel Market Matthias Mezele eTravel Stage Day 3 - The Use And Benefit Of Social Media And Its ad publica Public Relations GmbH Influence On The Tourism Industry Carl Michel ITB Hospitality Day - 'Hot Spot' The Young Generation – What Are This Generation’s Expectations Regarding Travel And Hotels? Generator Hostels Antonino Minneci ITB Experts Forum Wellness Wellness Trends 2013: What Are Guests' Expectations? Gesellschaft für Konsumforschung GfK Manuel Molina ITB Marketing and Distribution Day - Outlook: Multi-Channel Strategies: Destination Marketing TSS Touristik Service System And Travel Distribution Innovations ITB CSR Day - Outlook Interview: Steward Moore Economic Potential Of Sustainable Tourism Committee for International Relations EC3 Global ITB Destination Day 3 - Africa Hon. Engineer Forum: KAZA, A Flagship Project – Zimbabwe (invited) Walter Mzembi A Politic Vision Turns Into Reality Stefan Möhler eTravel Lab Day 1 - Checkpoints And Touchpoints: Re-Interpreting netzvitamine The Customer Journey Dr. Gerald Peter eTravel Lab Day 2 - BlackBerry, Müller The Legal Situation BEITEN BURKHARDT Rechtsanwaltsgesellschaft mbH Thomas Münz eTravel Lab Day 1 - Travel Expense Reporting Via Smartphone SYS Softwaresysteme GmbH Sascha Nau eTravel Stage Day 1 - 10 Reasons Why Travel Agencies Should Use Social Media Amadeus Germany Ousmane Ndiaye ITB Destination Day 3 - From Political Vision To Private UNWTO Venture: The KAZA Initiative With Futouris Lars Nielsen ITB Marketing and Distribution Day - ITB Media Summit 2013: And The Travel Section Is Left Behind... Dr. Sapta Nirwandar ITB Destination Day 1 - Indonesia Forum: Practical Solutions On Republic of Indonesia Climate Change And Tourism – The STREAM Project Maxim Nohroudi eTravel Stage Day 3 - Waymate Local: First Urban Transport App For All Of Germany Waymate Daniel Noll eTravel Stage Day 4 - Engaging Content, Engaging Custemers: Storytelling, Social Media And Blogger Cooperation Uncornered Market Bo Viktor Nylund ITB CSR Day - The Child Protection Code Of Conduct: The Challenges UNICEF And Problems Of Putting It Into Practice Frank Oostdam ITB Future Day - Keynote: Consumer Behaviour And Travel The Netherlands Association of Travel Patterns In Times Of Deleveraging Agents and Tour Operators ANVR And Austerity Romanus Otte ITB Marketing and Distribution Day - ITB Media Summit 2013: And The Travel Section Is Left Behind... Axel Springer AG Gerd Otto-Rieke Business Travel Day For Operational Excellence (1) Akademie Neue Medien eTravel Stage Day 2 - Mobility, Conor O´Connor mCommerce And The Always Connected Traveler GEO Saison Hot Hotels Prof. Dr. Alexis Papathanassis ITB Future Day - Executive Cruise Panel: 10 Years Ahead: The Future Of The Cruise Industry Bremerhaven University of Applied Sciences Gopinath Parayil ITB CSR Day - Studiosus Debate: Holiday Encounters With Local People - What Does The Tourist Want, What Do The Locals Expect? The Blue Yonder Benjamin Park Business Travel Strategy Day (1) Travellers' Growing Influence On PAREXEL International GmbH Airline Agreements ITB Destination Day 2 - Keynote Session 2: Sustainable Destination Edurne Pasaban Mountain: Have We Reached The Top Yet? Jewgeni Patrouchev ITB Destination Day 2 - Latin America Forum: Safety In Tourism: The Fine Art Of Communicating PROEXPORT Colombia ITB Destination Day 2 - Keynote Prof. Dr. Harald Session 2: Sustainable Destination European Academy of Bozen/Bolzano Pechlaner Mountain: Have We Reached The Top Yet? Loh Lik Peng ITB Hospitality Day - CEO Panel: The Secret Of Boutique Hotels – Unlisted Collection, Singapore Young CEOs Discuss Young Hotels In Asia And Europe Valyn Perini PhoCusWright@ITB - Pivot Point Executive Roundtable: State Of OpenTravel Alliance Startups - The Travel Innovation Landscape ITB Marketing and Distribution Day - Keynote 1: Waste Of Money Dr. Jesko Perrey Or A Good Investment? The McKinsey & Company Future Of Marketing Management In The Digital Era Roman Peskin PhoCusWright@ITB - Pivot Point DealAngel Five Minutes Of Fame (2 Of 4) Gordana Plamenac ITB Destination Day 2 Destination Danube – From Political Expectations To Tourism Reality Alex Ploner ITB Destination Day 2 - Keynote Session 2: Sustainable Destination International Mountain Summit IMS Mountain: Have We Reached The Top Yet? Nigel Pocklington PhoCusWright@ITB - Pivot Point PhoCusWright Recap Of Hot Hotels.com Topics And Issues Keith Pollard ITB Destination Day 2 - Health Tourism Panel: Does Beauty Equal Intuition Communication Ltd. Health? – The Evolution of Health Tourism Gerd Pontius ITB Future Day - Aviation CEO National Tourism Organization, Serbia Prologis AG Panel: The Future Of Air Transport – In Cooperation With PATA Prof. Albert Postma MSc ITB Future Day - Keynote: Consumer Behaviour And Travel European Tourism Futures Institute Patterns In Times Of Deleveraging ETFI And Austerity Albert Postma eTravel Lab Day 2 - Social Media And The Travel Industry In 2030 European Tourism Futures Institute PhoCusWright@ITB - Pivot Point Mauricio Prieto PhoCusWright Recap Of Hot Odigeo Topics And Issues Oliver Puhe eTravel Lab Day 3 - Flow – The Future Of Traveling Travel Trend Guide Maria PützWillems ITB Marketing and Distribution Day - ITB Media Summit 2013: And The Travel Section Is Left Behind... hospitalityInside.com PhoCusWright@ITB - Pivot Point Douglas Quinby Sponsored Workshop: Payments PhoCusWright Inc. And More Gene Quinn eTravel Stage Day 2 - Mobility, mCommerce And The Always Connected Traveler Sophia Quint ITB Destination Day 2 - Health Tourism Panel: Does Beauty Equal visitBerlin Health? – The Evolution of Health Tourism Janko Raboldt Business Travel Strategy Day (2) KPMG AG audit firm KPMG Corporate Travel App Alexander Radkov ITB Destination Day 1 - Greeting From Olympic Partner Russia Federal Agency for Tourism, Russia Konstantins Ranks ITB Destination Day 1 - Olympic Forum: Principles And Methods Of Tourist Product Management And Promotion At The Global Travel Market BOREAS Baltic Association of Travel & Discovery Johannes Reck ITB Marketing and Distribution Day - Online Booking Platforms 2.0 GetYourGuide AG Ruud Reuland ITB Hospitality Day - 'Hot Spot' Generation Y – What Are This Generation's Expectations Tnooz.com Regarding Their Employers In The Hotel Industry? Mya Reyes ITB Destination Day 3 - Gay And Lesbian Tourism: Approaching Untapped Market Potential Las Vegas Gay Visitors Bureau Carroll Rheem eTravel Lab Day 2 - The PhoCusWright New Media Summit Town Hall PhoCusWright Inc. Greg Richards ITB Hospitality Day - 'Hot Spot' The Young Generation – What Are This Generation’s Expectations Regarding Travel And Hotels? University of Tilburg Francis Riley ITB Future Day - Executive Cruise Panel: 10 Years Ahead: The Future Of The Cruise Industry Norwegian Cruise Line ITB Experts Forum Wellness Dagmar Rizzato Wellness & Spa: Terms And Rizzato Spa Consulting Figures - An Up To Date Overview Roman Rochel PhoCusWright@ITB - Pivot Point Executive Roundtable: State Of 9flats.com Startups - The Travel Innovation Landscape Christian Rosenbaum eTravel Lab Day 1 - Mobile Travel i:FAO Group Management Apps Nada Roudies ITB Workshops Day 3 - Advancing Sustainable Tourism: Monitoring, Ministry of Tourism, Morocco Measuring, Mastering? Adrian Ruch ITB Hospitality Day - 'Hot Spot' Generation Y – What Are This Generation's Expectations Ecole Hôtelière de Lausanne Regarding Their Employers In The Hotel Industry? Prof. Dr. Hans Rück Business Travel Mice Day Compliance - The New Rules Of The Event Industry Torsten Sabel eTravel Stage Day 1 - Social Business: How Social Media Customer Alliance Changes Consumer Behavior And What This Means For Businesses Sheldon Santwan ITB Workshops Day 2 - Expert Discussion India: Markets Structures - Trends University of Applied Sciences Worms Saffron Media Pvt. Ltd. Hanna Schaal ITB Future Day - Aviation CEO Panel: The Future Of Air Transport – In Cooperation With PATA Prof. Dipl. Ing. Franz-Josef Schlapka ITB Future Day - Keynote: Why Do IGS Gesellschaft für strategisches Large-Scale Infrastructure Projektmanagement mbH Projects Fail? Olaf Schlieper ITB Destination Day 3 - Keynote Panel: Barrier-free Tourism For Everyone: Quality And Success Criteria For Ensuring The Marketability Of Destinations DZT Reto Schmid eTravel Lab Day 2 - An Internet Hiking Experience On The VIA ALBULA / BERNINA Rhätische Bahn AG Dr. Michael R. Schmidt-Kulbe ITB Destination Day 2 - Health Tourism Panel: Does Beauty Equal BodyContour Health? – The Evolution of Health Tourism Mario Schmidt ITB Marketing and Distribution Day - Convention Opens SCHMIDTfabrik-medianetwork Merlin Schmischke ITB Workshops Day 3 - Tour Operator Business Of Airlines: Challenges And Solutions Prologis AG Andreas Schmitz Business Travel Strategy Day (1) Travellers' Growing Influence On Advito Airline Agreements Prof. Dr. Jürgen ITB Destination Day 1 Schmude Prologis AG Ludwig-Maximilians University Munich Dr. Jürgen Schneider eTravel Stage Day 3 - Trends And Challenges For Mobility Service Provider Capgemini Deutschland GmbH Sonja Scholl ITB Workshops Day 3 - Tour Operator Business Of Airlines: Challenges And Solutions Prologis AG Marcus Scholz Business Travel Day For Operational Excellence (1) Dürr Systems GmbH Travel Management By Popcorn Crack Up The Routine Christoph Schotter eTravel Lab Day 2 - Mobile Destination Marketing With Thomas Cook & Neckermann Reisen Tourias Mobile GmbH Markus Schreyer ITB Marketing and Distribution Day - Outlook: Multi-Channel Strategies: Destination Marketing Starwood Hotels & Resorts And Travel Distribution Innovations Bernd Schulz Business Travel Strategy Day (2) Amadeus Germany GmbH Pro & Contra Direct Connect Angelika Schwaff eTravel Lab Day 3 - From Bloggers And Companies - How The German-Speaking Market Is www.reiseblogger-kollektiv.com Reacting To The Travel Blog Phenomen Dr. Gerd Schwandner ITB Workshops Day 2 - Outbound Foreign Direct Investment: New Oldenburg Networks For Serving Affluent Chinese Visitors Christian Schwannecke eTravel Stage Day 3 Crowdinvesting And Innovations In The Tourism And Hospitality Industry Power4Projects.com GmbH Axel Schäfer Business Travel Day For Operational Excellence (2) Interaction With Fleet Users Bundesverband Fuhrparkmanagement e.V. Bärbel Schäfer ITB Destination Day 3 - Africa, Continent Of Opportunities: The HR (Hessian Broadcasting) KAZA Transfrontier Conservation Area – Destination Of The Future Audrey Scott eTravel Stage Day 4 - Engaging Content, Engaging Custemers: Storytelling, Social Media And Blogger Cooperation Richard Sebald Business Travel Strategy Day (2) BearingPoint Pro & Contra Direct Connect Jennifer Seif ITB CSR Day - The Child Protection Code Of Conduct: The Challenges Executive Director, Fair Trade in And Problems Of Putting It Into Tourism South Africa (FTTSA) Practice ITB Hospitality Day - Keynote: Claus Sendlinger Hotels Of Tomorrow – The Neighbourhood Principle Dr. Hagen Sexauer eTravel Lab Day 2 - Social Media ActivitiesOf The Largest Tour Operators: An Analysis Of The Uncornered Market Design Hotels SEMPORA Consulting GmbH Status Quo Jan-Hendrik Seyfahrt eTravel Stage Day 2 - Travel Insights Of The Growth Market Mobile Kei Shibata ITB Destination Day 1 - Web-InTravel Presented By ITB Asia: Venture Republic, Japan Marketing To The New Traveler In Asia Jerina Shmilli eTravel Stage Day 3 - How Mobile Tirana International Hotel & and Social Media Can Influence Conference Center Tourism Development? Deirdre Shurland ITB Workshops Day 3 - Advancing Global Partnership for Sustainable Sustainable Tourism: Monitoring, Tourism Measuring, Mastering? Victor Siamudaala ITB Destination Day 3 - From Political Vision To Private KAZA Secretariat Venture: The KAZA Initiative With Futouris Axel Siebenkittel Business Travel Mice Day - Best Practice: Make The Daily Routine atkon AG Exciting apprupt GmbH ITB Destination Day 1 - Web-InTravel Presented By ITB Asia: Yeoh Siew Hoon Web In Travel Marketing To The New Traveler In Asia Dr. Ajit Singh Sikand ITB Workshops Day 2 - Expert Discussion India: Markets Structures - Trends University of Mainz Shahar Silbershatz ITB Marketing and Distribution Day - We Live In A Reputation Economy – Your Reputation Drives FDI, Tourism And Your Bottom Line Reputation Institute Lorraine Sileo PhoCusWright@ITB - Pivot Point Executive Roundtable: The New PhoCusWright Inc. Intermediaries: Social, Media, Meta And Search Wita Simatupang ITB Destination Day 1 - Indonesia Forum: Practical Solutions On Indecon Climate Change And Tourism – The STREAM Project Paul Simmons Business Travel Strategy Day (2) easyJet Pro & Contra Direct Connect Morris Sim ITB Destination Day 1 - Web-InTravel Presented By ITB Asia: Circos Brand Karma Marketing To The New Traveler In Asia Frederico Solano ITB Workshops Day 1 - Clueless In Rainforest Alliance, Costa Rica The 'Green' Sector? Prof. Dr. Ute Solf Business Travel Sessions: Young Professional Day - Academic Qualifications For Travel & Event Managers ITB Destination Day 3 - Keynote Panel: Barrier-free Tourism For Zoltan Somogyi Everyone: Quality And Success Criteria For Ensuring The Marketability Of Destinations BEST-Sabel University of Applied Sciences Berlin World Tourism Organization (UNWTO) ITB Destination Day 2 Destination Danube – From Co-Coordinator, PA3 “Culture and Evgueni Spassov Political Expectations To Tourism Tourism”, EUSDR Reality Wolfgang Spelitz ITB Workshops Day 1 - Clueless In Amadeus Travel, Costa Rica The 'Green' Sector? Markus Spettel ITB CSR Day - Certified Sustainable Destinations: BadenWürttemberg, An Example Of Best Practices Andreas Stadtmüller eTravel Stage Day 3 - From Customer To Loyal Customer RMG Connect Loyalisation Strategies In Tourism Industry Susen Stanberger eTravel Stage Day 2 - Property Management On The Go – How protel hotelsoftware GmbH Hotel Managers And Their Guests Can Benefit From Hotel Apps Andreas Stopp ITB Destination Day 3 - Keynote Panel: Barrier-free Tourism For Everyone: Quality And Success Criteria For Ensuring The Marketability Of Destinations Deutschlandfunk Shannon Stowell ITB CSR Day ATTA Prof. Dr. Wolfgang Strasdas ITB Destination Day 3 - From Eberswalde University for Sustainable Political Vision To Private Development Venture: The KAZA Initiative With Kur- und Bäder GmbH Bad Dürrheim Futouris Peter Strub ITB CSR Day - Studiosus Debate: Holiday Encounters With Local People - What Does The Tourist Want, What Do The Locals Expect? Studiosus Reisen Anja Sturm ITB Marketing and Distribution Day - ITB Media Summit 2013: And The Travel Section Is Left Behind... HORIZONT Ary Suhandi ITB Destination Day 1 - Indonesia Forum: Practical Solutions On Indecon Climate Change And Tourism – The STREAM Project ITB Destination Day 1 - Olympic Forum: Principles And Methods Andrea Szegedi Of Tourist Product Management And Promotion At The Global Travel Market Hungary ITB Young Professional Day Higher Education in Tourism Werner Sülberg According To The Bologna Process Tourism Division of REWE Group – A Panel Discussion Chaired By The DGT Björn Tantau eTravel Lab Day 1 - Fail! Learning From The Failures Of Large And TRG – The Reach Group GmbH Small Travel Iindustry Companies On Social Networks Mark Tantz Business Travel Strategy Day (2) FCm Travel Solutions Pro & Contra Direct Connect Tao Tao eTravel Stage Day 2 PhoCusWright Panel Discussion: Destination Tours And Activities – GetYourGuide What Travelers Do When They Get There Jasmin Taylor ITB Marketing and Distribution Day - Tour Operators’ Customer Relationship Management: Is It About High Tech Or High Touch? Stephen Taylor PhoCusWright@ITB - Pivot Point Sojern Five Minutes Of Fame (4 Of 4) Prof. Andreas Teufel eTravel Lab Day 2 - Location Based Services: Best Practice JT Touristik Die Informationsgesellschaft Cultural Institutions Heidi Thaumiller eTravel Lab Day 1 - Discovering Oberstdorf Oberstdorf Tourismus GmbH Romit Theophilus ITB Workshops Day 2 - Expert Discussion India: Markets Structures - Trends German National Tourist Office India ITB Destination Day 2 Destination Danube – From Michael Theurer Political Expectations To Tourism Reality MEP Danube Forum Jan-Philip Thie eTravel Stage Day 3 - The Use And Benefit Of Social Media And Its ad publica Public Relations GmbH Influence On The Tourism Industry Jerome Thil eTravel Stage Day 2 - Online Travel Agencies And Metasearch – Where New Worlds Collide Or Combine Andrea Thilo ITB Destination Day 2 - Partner Forum Azerbaijan: Azerbaijan's Diversity – Landscape, Cultural Heritage And The Future Of Tourism ITB Workshops Day 2 - Expert Prof. Dr. Tatjana Discussion India: Markets Thimm Structures - Trends Sprice Hochschule Konstanz University of Applied Sciences (HTWG) Karola Tippmann ITB Destination Day 3 - “ITB Interjections – Confronting Conventions“: Sympathy Or Scepticism? The Importance Of Tourism In Greece West Coast University of Applied Sciences Michael Ungerer ITB Future Day - Executive Cruise Panel: 10 Years Ahead: The Future Of The Cruise Industry AIDA Cruises Deepika Unni ITB Workshops Day 2 - Expert Discussion India: Markets Structures - Trends Indo-German Chamber of Commerce, Mumbai Jan-Frederik Valentin PhoCusWright@ITB - Pivot Point Executive Roundtable: The New KAYAK Europe GmbH Intermediaries: Social, Media, Meta And Search Prof. JeanPierre van der ITB Workshops Day 1 - Optimizing Hotelschool The Hague Pricing For Discount Rates - Study Rest Results From The Hotel Industry PhoCusWright@ITB - Pivot Point Riko Van Santen PhoCusWright Recap Of Hot Kempinski Hotels S.A. Topics And Issues Frank Vogel eTravel Lab Day 1 - User Types And Preferences - The Influence Of The Mobile Internet On The Lives Of Consumers ITB Future Day - Executive Cruise Richard J. Vogel Panel: 10 Years Ahead: The Future Of The Cruise Industry G+J Media Sales TUI Cruises Berti Vogts ITB Destination Day 2 - Partner Forum Azerbaijan: Azerbaijan's Diversity – Landscape, Cultural Heritage And The Future Of Tourism Azerbaijani National Soccer Team Christian Vollmert eTravel Stage Day 2 - Optimize Google Using Multi-Channel Analysis luna-park GmbH Markus Vollmert eTravel Stage Day 2 - Optimize Google Using Multi-Channel Analysis luna-park GmbH Prof. Dr. Raphael Volz eTravel Lab Day 3 - Mobile Travel Guides For Your Destination: Volz Innovation GmbH Mobile Apps’ Advantages And Opportunities With Open Data ITB CSR Day - Studiosus Debate: Holiday Encounters With Local Dr. Dietlind von People - What Does The Tourist Laßberg Want, What Do The Locals Expect? Studienkreis für Tourismus und Entwicklung e.V. (Institute for Tourism and Development) Dr. Veit Voßberg Business Travel Day For Operational Excellence (2) - Duty Of Care Of The Employer - Legal Obligations Salans LLP Stefan Wagner eTravel Stage Day 1 - App Marketing mvolution GmbH Patrick Wassel eTravel Stage Day 1 - Social Business: How Social Media Faktor 3 AG Changes Consumer Behavior And What This Means For Businesses Dr. Roger Wehrli ITB CSR Day - Advertising Sustainable Products: Research Lucerne University of Applied Sciences and Arts Findings For Higher Sales Henry Wells PhoCusWright@ITB - Pivot Point PhoCusWright Recap Of Hot DC Advisory Topics And Issues Christian Wenzel eTravel Lab Day 4 - Online Marketing – Optimize your Agency Digital branding website and use E-Mail marketing successfully Beth Whitman eTravel Stage Day 3 - Panel Discussion: Challenges And WanderlustAndLipstick Chances Of Cooperation Between Bloggers And Destinations Richard Wiegmann eTravel Stage Day 2 - Online Travel Agencies And Metasearch – Where New Worlds Collide Or Combine Trust International Thomas Windmuller ITB Future Day - Aviation CEO Panel: The Future Of Air Transport – In Cooperation With PATA International Air Transport Association (IATA) Nadia WirionHolder Business Travel Strategy Day (2) - Allianz Deutschland AG, Giller Reisen Allianz Travel App GmbH Reinhard Witschel Business Travel Day For Operational Excellence (1) - How Travel Managers Can Influence Rent-A-Car Conditions Fichtner GmbH & Co. KG Jürgen Witte eTravel Stage Day 3 - GDS And Mobile Marketing Of Travel Services Travelport Business Travel Mice Day Bernhard Wolff Keynote: Think Innovative – Go For Ideas Think-Theatre GmbH für intelligentes Entertainment Philip C. Wolf PhoCusWright@ITB - Pivot Point PhoCusWright Inc. Opening Monologue Thomas Wollenzien ITB Destination Day 3 - From Political Vision To Private KfW Bankengruppe Venture: The KAZA Initiative With Futouris Dr. Adam Wu ITB Workshops Day 2 - Outbound Foreign Direct Investment: New China Business Network Networks For Serving Affluent Chinese Visitors Ahmet Yazman ITB Destination Day 3 - Sarikiz Gida Turizm ve Danismanlik Tic. Sustainable Luxury - A Contradiction In Terms? Ltd. Sti. PhoCusWright@ITB - Pivot Point Ahmed Youssef Executive Roundtable: Middle Amadeus IT Group S.A. East - A Changing World? Hon. Hisham Zaazou ITB Destination Day 1 - Outlook: Egypt's Green Star Initiative ITB Destination Day 2 - Latin Brenda Zaldaña America Forum: Safety In Bustamante Tourism: The Fine Art Of Communicating Egypt National Tourism Institute Guertemala INGUAT Andrea Zander eTravel Lab Day 4 - Online Marketing – SEO Search Engine Optimisation Ruslana Zbagerska eTravel Stage Day 2 PhoCusWright Panel Discussion: Destination Tours And Activities – Expedia What Travelers Do When They Get There Prof. Dr. Anita Zehrer ITB Workshops Day 1 Presentation Of The DGT's ITB Science Award ITB CSR Day - Outlook Interview: Prof. Dr. Harald Economic Potential Of Zeiss Sustainable Tourism SOLMON Consulting German Society of Tourism Research (DGT) TUI Germany Vadim Zelenski Business Travel Strategy Day (1) Russian Business Travel Association Travellers' Growing Influence On ABT Airline Agreements Michael Zengerle ITB Future Day - Executive Cruise Panel: 10 Years Ahead: The Future Of The Cruise Industry MSC Cruises Germany Hilmar zum Buttel ITB Hospitality Day - 'Hot Spot' The Young Generation – What Are This Generation’s Expectations Regarding Travel And Hotels? International University of Applied Sciences Bad Honnef