Consultation of Professional Fee Payments 2014 Aim 1. Establish a career – Carers are showing a concern about a lack of available placements. If carers do not have a placement they do not have an income coming in regularly from Fostering. Suggestion that carers are given a retainer or similar when not being used through no fault or request of their own. No regular income plus no career. Not having a placement impacts on any benefits that carers receive eg having to claim jobseekers allowance and be actively seeking employment. After 6 weeks of being vacant problems also arise if you are claiming tax credits, or housing benefits etc. Most carers have given up their employment/career to enable them to foster as per the LA policy to have one carer at home. In doing this they also give up their own family’s financial security and their career prospects other than fostering. Paperwork/feedback from stat visits, annual reviews etc not forthcoming in a timely manner, how is this being fair and transparent. Carers have suggested a duplicate type book for “minutes” so that this can be signed on the day by all concerned and then typed up more formally. How will we be able to gain the evidence for our own “Professional Fees Payment” progression when some other professionals are not contributing with feedback now. Phone calls/communication not being returned by SW’s. Both child care teams and Supervising SW’s, although this seems to be the same particular workers. Other workers are working professionally with us so we should not tar all with the same brush. 2. No revised financial payment structure included or discussed. Objectives 4. To remember that carers have “stuck” with very challenging children and YP for often many years only for it to break down eventually but no thanks given for the years that they have managed to “stick” with the child. New Arrangements 8. Many carers were offended with the last paragraph. Carers have read this as though being a carer for a long time you have not gained the competencies required for a level three carer, even though they would have had to attend training/support groups etc. If the LA believe that this is not so this should have been discussed at the carers Annual Review, although non attendance should be supported when there are genuine reasons why some carers have not been able to attend events. Feelings were that the majority of children in care have complex needs from very young children to the older teenager. We cannot always manage some behaviours on our own and this needs to be addressed within the LA, remember that we live this life 24 hours a day often with very little practical support and help for either ourselves or the young person. That we ourselves become ill and find we have to manage often violent/aggressive youngsters on our own with very little empathy and support for our own situation. That carers often become more isolated because of some placements and friends and family stay away for fear of becoming involved in a way that might lead to an allegation or upset by the young person etc. 8.1 Principles a. Does this mean that Professional Fee Level 1 carers will now receive a Fee. d/h. Replies from Rebecca Sargent has shown an empathy towards carers who have struggled with a placement breakdown and has tried to reassure carers that a drop in Professional Fees level would be a rare result and would definitely be in the minority. A written policy for our Fostering Handbooks would need to be much clearer in order to reassure carers. Full information when taking a new placement would help a carer to decide whether or not to proceed with a potentially challenging placement and an agreed package put in place, especially when YP is on the verge or has been excluded from school, either as a part or full exclusion. Breakdowns are not usually about “Standards of Care” or a lack of experience but about the YP wanting to move on to “Greener Grass”. Quality, Sympathetic Support would be paramount in these situations. Often the carer has had many months of difficulty, sometimes years, and are themselves at the end of their tether. It needs to be recognised that we are part of the Corporate Team around the child/YP and situations should not be just for carers to manage. Professional Fee Level 2 b. Attending a minimum of 50% support groups could be difficult as the events are inconsistent across the county. Perhaps to say 5/6 a year as carers do alternate area support groups and timings of support groups eg in the west the support groups meet fortnightly. d. Carers have asked for clarification on contact with birth parents/siblings, does this mean just transporting children/YP or to facilitate contact themselves. Also would a carer be penalised if there was a problem in transporting children to and from school, for example not being offered a child because the carer was unable to transport to school or contacts. Professional Fee Level 3 d. Training (Attachment modules 3/4) is sometimes very difficult to attend for different reasons, transport, fostering commitments, long days, family situations and commitments etc. PACE has been very difficult to access, the criteria to gain attendance on this training has been linked to the child/YP being a subject of the psychology team being helped via their foster carers. 8 sessions is not only a great commitment in itself but our “family” commitments are not in our control on occasions. Full days etc, and carers not being able to do school/nursery runs etc. Some carers have expressed that they have waited in excess of 12 months for this training. Leaving even young children with another carer often causes them severe distress and trauma in itself, especially children with attachment issues and childcare is often completely unavailable or inaccessible and could be in the opposite direction to the training venue. Perhaps there could be a pool of carers who would assist with childcare to help another carer to attend training. Some additional comments made This document refers mainly to what is required of the foster carers, it makes no reference to support of us or what could be expected/offered from the department. Instances of disagreements between the foster carer household and the dept could have an adverse effect on our Annual Reviews which could lead to a foster carer being downgraded a level. Some carers have shown concerns that they will not be able to evidence their practices or to “sell themselves” at an Annual Review etc. Log books are sometimes very difficult to keep up to date especially when your lives are very busy or you are dealing with a difficult situation or you are generally feeling under par etc. Pre-school placements will also be difficult to evidence the criteria as you don’t meet many professionals who could back you up with appropriate feedback. Contributing to care plans are often seen as a carer being difficult or overstepping the role of being a foster carer, not being respected as another professional. We should be valued and respected like any other professional would like to be treated. Many professionals that we work with do not actually understand what we do on a daily basis. Appointments etc are made without any prior consultation or consideration to other commitments that we may have. Sometimes trying to alter an appointment that has been booked and arranged is incredibly difficult or carers are made to feel that they are not very committed to the child/children. Stat visit feedbacks are taking too long to be returned and often have been returned with contradictions and conversations that did not take place etc. Annual Review feedbacks are also taking too long to be returned for signing and have incorrect information. If these documents were signed on the day it would save confusion and relying on memory from months ago. If a carer tries to have these adjusted it often becomes a battle which in turn creates mistrust and frustration. Better, clearer policy’s for all issues and situations. To use the Network to contribute and consult during any changes or updating etc. All allowances need to be broken down into %s so that carers know how their allowances are calculated. Annual Statement of Allowances to be clearer and defined as to how many placements you have had with clear age range for income tax purposes (Self Assessment) etc. (Wendy to put together a specimen sample of what might be required as a basis to work from) A template for feedback from other professionals for our evidencing for Professional Fees Payments to be put together or the use of an existing formatted form to go onto the CFCN webpage for carers to print off when required. For SW’s in particular a commitment that these forms will be filled in when requested by a carer. (The request at the moment is often not forthcoming or not chased up in time for our Annual Reviews) A page from the logbook/health record book to be placed on the CFCN website so that carers can print them off if no log book/health record is available. So that carers do not fall behind with their record keeping. A copy of the Fostering Handbook to be placed on the CFCN website. A copy of children’s birth certificates to be sent to the carer when child is placed, including all relevant paperwork asap. It is becoming increasingly difficult to even register a foster child at the local GP’s or to open a bank account without some formal ID. A passport to be applied for as soon as a court hearing is finalised. A written procedure for any grievances or complaints from a carer to be written and placed in our Fostering Handbook. A professional route similar to those that belong to a trade union or another similar body. With timescales for replies and resolving any issues before going on to the next higher level. Equipment for a particular childs needs to be met by the LA. Carers cannot be held responsible for all outlays for the age ranges of the children that they may be offered. Clearer financial aid for children who are placed without adequate and appropriate clothing to be a part of the immediate care plan or in the instance of an emergency placement a written acknowledgement from the placing worker. If this is difficult to arrange a short text message or email would be acceptable to confirm these arrangements. Suggestion that the Foster Carer Progression Panel should consist of two foster carers, one who has had over 20 years experience as a foster carer and another who has had at least 5 years experience as a foster carer. This would help to balance the understanding of fostering and the commitment to the children. A suggestion also that maybe all carers receive the same amount for a Professional Skill Level each week of the year. That long serving carers receive a substantial financial award twice a year for their commitment. A recommendation that once a placement has been mutually matched and agreed upon but the child/YP is not yet in the care system for whatever reason, eg awaiting court process decision or agreement from the Care and Resource panel the carer should be paid an appropriate retainer while waiting. If waiting for a family this should be a pro rata payment. This should include unborn babies where the carer has been identified. For all the payment structures to be agreed upon now and not to wait for another year. The 2007 payment structure was only to be for two years and then to be updated regularly in line with inflation and on a par with the residential workers. Foster carers have over the last 6+ years been the ones who have had to finance the under payments for those children placed in order that they have not been penalised for being in the care system.