Hospitality (Food and Beverage) Curriculum Framework SIT12 Program: 6 Units of Competency: Code Title Core/Elective SITXFSA201 Participate in safe food handling practices Elective HSC Indicative Hours 15 Prerequisite Units nil Rationale: This program provides the opportunity for Clients to develop knowledge and skills required to work effectively in an environmentally sustainable manner. Clients will develop the specific knowledge and understanding to enable the skills to be developed and applied in the workplace. Environmentally sustainable work practices and procedures will need to be addressed throughout the HSC ( name of F/W ) course. This program is designed to be delivered in an integrated approach with other units of competency as a part of the HSC (Food & Beverage) course. It is not intended to be delivered as a program on its own. Trainers should look at the other units of competency that they are delivering Cluster { Food & Beverage } to identify how and when elements of this program can be integrated with the development of other skills and knowledge. Employability Skills (please indicate) Self Management Planning and Organising Initiative & Enterprise Team Work CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Learning Problem Solving Communication Technology 1 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 HSC requirements and advice – key terms and concepts: SITXFSA201 Participate in safe food handling practices Required Skills Communication skills to report food safety hazards Literacy skills to: Read and interpret food safety program, including policies, procedures and flow charts that identify critical control points Complete documentation for monitoring food safety Numeracy skills to calibrate and use a temperature probe and calculate timings Problem-solving skills to identify and respond to routine food safety issues Planning and organising skills to coordinate a range of different food handling tasks to take account of food safety issues Self-management skill to take responsibility for food safety at an operational level. Required Knowledge Key feature of federal, state or territory and local food safety compliance requirements as they impact workers at an operational level, including: Contents of national codes and standards that underpin regulatory requirements Reasons for food safety regulations and inspection regimes Consequences of failure to observe food safety policies and procedures Meaning of contaminant, contamination and potentially hazardous foods as defined by the Code HACCP or other food safety, system principles, procedures and processes as they apply to particular operations and different food types, including: Main types of safety hazards and contamination conditions for development of microbiological contamination environmental conditions, including temperature controls, for storage temperature danger zone and the two hour and four hour rule contents of organisational food safety program, especially procedures and monitoring documents equipment operating procedures, especially how to calibrate, use and clean a temperature probe and how to identify faults choice and application of cleaning, sanitising and pest control equipment and materials high risk customers groups, such as: children or babies pregnant women aged persons people with immune deficiencies or allergies Key Terms & Concepts H CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices 2 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 HSC requirements and advice – key terms and concepts: SITHFAB206 Serve Food and Beverage Required Skills communication skills including active listening and open and closed probe questioning to: interact with customers and team members in a polite and friendly manner determine customer preferences and provide food and beverage service tailored to the customer’s requirements critical thinking skills to evaluate the placement of furniture and organise it for optimum service efficiency literacy skills to: read and comprehend food and beverage menus and organisational procedures record customer orders and write clear and precise notes on special requests numeracy skills to calculate customer accounts planning and organising skills to select and prepare equipment and set up the dining area in advance of the service period problem-solving skills to recognise any delays in food service and rectify to the customers satisfaction teamwork skills to provide operational information to colleagues technology skills to use organisational ordering systems and equipment CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Required Knowledge for food and beverage outlets and the organisation in particular, features of: work flow structure for food and beverage service ordering systems and procedures workflow between kitchen and front of house areas service procedures end of shift procedures techniques for: carrying and placing plates containing meals clearing and carrying multiple used plates and other serviceware key features of food and beverage items on the menus correct and environmentally sound disposal methods for food and beverage waste including recyclable glass and plastic bottles and containers Key terms and concepts A la carte Beverage Cover Customers Dining End of service Food Orders Serve Service Set-up 3 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performanc e criteria Range Statement CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date 4 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performanc e criteria Range Statement 1.1 access and use relevant information from organisational food safety program 1 follow food safety CEO Wollongong RTO 90487 progra Teaching Program SITXFSA201 Participate in safe food handling Practices m Content: HSC Requirements and Advice Safe food handling work practices The importance of safe work practices when handling food An understanding that food safety needs to be considered from “paddock to plate” Safe work practices and their purposes when handling food during: Storage Preparation Display Service Disposal Compliance for food businesses and food handlers Businesses involved in the preparation and service of food are required to: Provide notification of the operation of a food business Nominate a food safety supervisor Implement a food safety program Allow inspections of food and premises Intent and purpose of national and state/territory food safety laws, standards and codes relevant to food safety for workplaces and workers within the hospitality industry: Food Act 2003 (NSW) (as amended) Food regulation 2010 (as Food Safety Program reasons for a food safety program in the hospitality industry Learning experiences/ Assessment activities Resources Registration/ Signature and Date 5 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performanc e criteria Range Statement Content: HSC Requirements and Advice CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Learning experiences/ Assessment activities Resources Registration/ Signature and Date Amended) Food Amendment (Food Safety Surperviosrs) Act 2009 (NSW) (as amended) Australia New Zealand Food Standards (ANZFS) code (the ‘Code’) Role of the NSW food authority in food safety Local government food safety regulations and inspections regimes Legislative and regulatory requirements: Impact on workers at operational level Responsibilities of the owner, manager/supervisor/te am leader, kitchen staff and other staff Ramifications of failure to observe 6 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performanc e criteria 1.2 follow Policies and procedures in food safety program Range Statement Policies and procedures may relate to: cleaning and sanitation hazards: control methods for each critical control point corrective actions systematic monitoring of hazard controls and record keeping equipment maintenance food: receiving storage preparation display service disposal personal considerations: dress hygiene protective equipment and clothing pest control record maintenance training CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date Workplace policy and procedures for food safety workplace policy and procedures related to food safety: purchasing, delivery and storage of food preparation of food and beverages cooking, cooling and heating food displaying or holding food service of food and beverages consequences of failure to observe workplace food safety policy and procedures monitoring, reporting and recording related food safety 7 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performanc e criteria 1.3 control food hazards at critical control points CEO Wollongong RTO 90487 Range Statement Food hazards may be: actual or potential chemical insects or vermin microbiological: bacteria natural poisons moulds yeast physical: broken glass metal foreign objects process-related where food is vulnerable to contamination: displayed food need for food to be touched by hand rethermalisation or defrosting process involving temperatures that promote rapid growth of microorganisms Critical control points are specific steps where control of food hazards is essential to maintain the safety and suitability of the food, including: receiving storing Teaching Program SITXFSA201 Participate in safe food handling Practices Content: HSC Requirements and Advice Hazards Analysis and Critical Control Points (HACCP) definition of HACCP key principles of HACCP hazard analysis determine critical control points (CCPs) establish critical limits of CCPs monitoring taking corrective actions verification documentation/keeping records high-risk and potentially hazardous foods food hazards that may affect the health and safety of customers, colleagues and the worker: actual and potential types: biological chemical physical causes of contamination critical control points where there is a high risk to food spoilage and contamination (food safety): purchasing and taking delivery of food stock food and beverage preparation cooking or processing of food cooling and reheating of food holding or displaying food packaging food Learning experiences/ Assessment activities Resources Registration/ Signature and Date 8 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performanc e criteria Range Statement 1.4 complete food safety monitoring processes and complete documents as required preparing processing displaying serving packaging transporting disposing Food Safety monitoring may involve: bacterial swabs and counts checking and recording that food is stored in appropriate timeframes chemical tests monitoring and recording temperatures using a temperature measuring device accurate to plus or minus 1 degree Celsius monitoring and recording temperature of cold and hot storage equipment visual examination of food for quality review 1.5 Identify and report nonconforming practices CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date transporting food service of food and beverages disposal of food implementing HACCP through operational policy and procedures apply HACCP practices for food safety to a workplace in the hospitality industry and integrate into daily work activities Preparation, storage and service stock rotation as it relates to food safety time and temperature controls: to ensure microbiological safety temperature danger zone ‘two hour’ and ‘four hour’ rule appropriate temperatures at various stages; storage production heating and cooling display service temperature probe: calibration use cleaning Preparation, storage and service identifying faults monitoring 9 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performanc e criteria 1.6 take corrective actions within scope of job responsibility for incidents where food hazards are not controlled Content: HSC Requirements and Advice Range Statement Incidents may include: customer complaints existence of pests and vermin food not under temperature control food poisoning misuse of single use items spoilt or contaminated food stocks of out-of-date foodstuffs unclean equipment Learning experiences/ Assessment activities Resources Registration/ Signature and Date Safe food handling work practices vulnerable customer groups with a high risk of harm from food contamination SITXFSA201 Participate in safe food handling practices Performance Element criteria Range Statement CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date 10 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performance criteria 2.1 select food storage conditions for specific food type. Range Statement Food type may include: dairy dried goods eggs frozen goods fruit and vegetables meat and fish 2 Store food safely Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date Preparation, storage and service environmental conditions for preparation, storage and service of food: to protect against contamination to maximise freshness, quality and appearance for a range of food types: fresh, frozen, preserved and cooked dry, cold and frozen storage optimum storage times for a range of food types 2.2 store food in environmental conditions that protect against contamination and maximise freshness, quality and appearance 2.3 store food at controlled temperatures and ensure that frozen items remain frozen during storage CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices 11 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices 12 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element 3. prepare food safely Performance criteria Range Statement 3.1 Use cooling and heating processes that support microbiological safety of the food Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date Commercial kitchen work environment hygiene and cross contamination issues for commercial kitchens Importance of cleaning services to food safety and hygiene and the overall quality of service provided Industry and workplace standards for the presentation of kitchen premises 3.2 monitor food temperature during preparation using required temperature measuring device to achieve microbiological safety. CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices 13 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performance criteria 3.3 Ensure safety of food prepared, served and sold to customers under other conditions Range Statement Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date Safety of food served and sold to customers under other conditions may be achieved by: using packaging materials suited to foods monitoring of packaging damage protective barriers temperature control supervision of food displays utensil control: providing separate serving utensils for each dish Food prepared, served and sold to customers under other conditions may relate to: drink dispensing pre-packaged food items self-service food CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices 14 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element 4 Provide safe single use items Performance criteria 4.1Store, display and provide single use items so they are protected from damage and contamination Range Statement Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date Items intended for single use may include: disposable items: cutlery crockery face wipes and serviettes individually packaged items: beverages condiments jams and spreads Preparation, storage and service storage and display of single use items to protect from damage and contamination 4.2 follow instructions for items intended for single use SITXFSA201 Participate in safe food handling practices Element Performance criteria Range Statement CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Content: HSC Requirements and Advice Learning experiences/ Assessment activities Registration/ Resources Signature and Date 15 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performance criteria 5.1 clean and sanitise equipment, surfaces and utensils 5. Maintain a clean environment Range Statement Cleaning, sanitising and maintenance may involve: cleaning: dirt food waste grease pest waste removal maintenance: recalibration of measurement and temperature controls minor faults sanitising: eating and drinking utensils food contact surfaces 5.2 use appropriate containers and prevent accumulation of garbage and recycled matter. 5.3 identify and report cleaning, sanitising and maintenance requirements CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date Support programs support programs for a hospitality workplace that contribute to food safety: approved suppliers calibration of equipment kitchen premises and equipment cleaning and sanitising schedules pest control maintenance personal presentation, health and hygiene of workers staff training waste management: general waste food waste food identified for disposal recyclables damaged serviceware Support programs workplace records and documents 16 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element Performance criteria Range Statement 5.4 dispose of or report chipped, broken or cracked eating, drinking or food handling utensils 5.5 take measures within scope of responsibility to ensure food handling areas are free from animals and pests and report incidents of animals or pest infestation CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date Clean and sanitise recording and reporting: infestations losses from damaged utensils, equipment and serviceware 17 July 2014 Hospitality (Food and Beverage) Curriculum Framework SIT12 SITXFSA201 Participate in safe food handling practices Element 6. dispose of food safely Performance criteria 6.1 mark and keep separate from other foodstuffs any Food identified for disposal until disposal is complete Range Statement Content: HSC Requirements and Advice Learning experiences/ Assessment activities Resources Registration/ Signature and Date Food identified for disposal must be held and kept separate and either: clearly identified as not safe, or suspected of not being safe, for consumption destroyed disposed of so that it cannot be used for human consumption returned to supplier subject to recall 6.2 dispose of food promptly to avoid cross contamination CEO Wollongong RTO 90487 Teaching Program SITXFSA201 Participate in safe food handling Practices 18 July 2014