Foodbank of Santa Barbara County

Chief Operating Officer
Foodbank of Santa Barbara County
Santa Barbara, California
Position Description
The Foodbank of Santa Barbara County (FBSBC) has been growing and is now looking for a
mission-focused, seasoned, strategic, and process minded leader with experience scaling an
organization, leading a management team, and developing a innovation and performance culture
among a group of diverse, talented individuals. The COO must be a leader who is able to help
others at FBSBC deliver measurable, cost effective results that make our vision a reality. The
COO will oversee the activities of the operations, agencies and programs functions of the
organization, so as to ensure we are achieving strategic plan objectives and taking decisive and
measurable steps toward our destination of a healthy and hunger free SBC.
This involves optimizing efficiency of two (2) warehouse operations; overseeing food sourcing
so that the quantity, quality and availability all match our requirements; and food distribution via
both member agencies and Foodbank programmatic activities. S/he will work with the Executive
Director to review on an on-going basis services being offered and be responsible for the
effective execution of new programs and initiatives.
Job Responsibilities
Provide effective and inspiring leadership, as well as stewardship of FBSBC by being
actively involved in all programs and services. Implement and lead a continuous quality
improvement process throughout the operations and programs, focusing on
systems/process improvement. Promote regular and ongoing opportunities for all staff to
give feedback on program operations.
Prepare and submit an annual operational budget to the CFO and ED for review and
approval, manage effectively within this budget, and report accurately on progress made
and challenges encountered.
Participates and creates along with the ED, Board of Directors and other members of the
management team in the formulation and execution of strategic plans, structure and
processes necessary to manage the organization’s current activities and its projected
Coordinates plans for further development of existing and future programs to increase the
output and efficiency of programmatic activities.
Using quantifiable metrics and management expertise, performs
departmental/programmatic audits to determine cost benefit as well as demand and
service capability. Insures that the organization has effective management and optimal
production. Recommends changes as necessary to improve operations or enhance
customer service.
Other duties as assigned.
Application Qualifications
Bachelor’s Degree or equivalent experience of at least 10 years of professional
experience overall, with a minimum of 5 years of senior leadership experience
supervising seasoned staff operating multiple programs and warehouse operations.
High level of analytical, data interpretation and problem-solving skills.
Ability to travel to North/South Santa Barbara County 50% of the time to provide on-site
High degree of computer proficiency including all MS Office programs.
Excellent written and oral communication skills.
Knowledge of distribution center technology and procedures.
Commitment to furthering the mission of the Foodbank of Santa Barbara County
Commitment to diversity and inclusion