CHAD W. GERBER; MCITP,MCSE 1052 Evening Shade Avenue, Rolesville, NC 27571 (678) 920-1590 Chad.Gerber@Gerbernc.com SharePoint Evangelist Farm Administration ~ Software Development ~Implementation Architecture SharePoint visionary with management and hands-on experiences. Strong record of success in creating robust SharePoint architectures and infrastructure. Proven ability to bring the benefits of SharePoint to solve business issues while managing costs and risks. Lead development and deployment of custom SharePoint solutions, global web solutions integrating B2B and B2C strategies. Thirteen years IT experience including business applications, e-commerce, process and systems re-engineering, and client relations management. CORE COMPETENCIES SharePoint Administration and Customization Technology Architecture & Integration Global IT Delivery and Project Management Leading Edge Software Development Enterprise-Wide IT System Support & Direction Web Application Management Strategic Analysis & Internal Consulting E-Commerce Strategy/Development Staff Management & Team Building Business Process Enhancements Disaster Recovery & Security Solutions Expert SharePoint Architect & Designer HIGHLIGHTED CAREER ACHIEVEMENTS Multiple successful SharePoint 2010 & MOSS 2007 engagements. Selling the framework to C Level executives, creating custom, branded solutions. Improving overall enterprise data management, communications, and successfully reducing redundant licensing fees >$1m. Implemented Service Oriented Architecture (SOA) for enterprise web applications resulting in a consolidation of 112 applications into a single overall corporate solution and an annual recurring $600K expense reduction and increased overall unit productivity. Designed and implemented new enterprise Intranet utilizing SharePoint, enhancing user-acceptance and streamlined information distribution by creating an easy-to-use Web 2.0 platform. Migrated mainframe IMS application to .NET environment. Developed middleware that interfaced with the Oracle RDB transmitting data between multiple manufacturing systems. Championed processes and resource management to increase communication effectiveness resulting in a realized 90% increase in customer satisfaction and improved ordering capacity 30%. Revitalized operations to create $400K+ in savings for printing and shipping expenses annually. PROFESSIONAL EXPERIENCE Perficient Aug 2011 – Present Led requirements gathering workshops to select and recommend a portal collaboration solution. Met with key business users, coordinated requirements gathering, collaborated to obtain step-by-step buy-in. Analyzed information architecture, developed Portal Requirements document, recommended solution to business users, produced solution documentation, diagrams, and PowerPoint presentations. Reported to management throughout requirements gathering process, and presented SharePoint Enterprise 2010 as the recommended solution. Answered questions, resolved issues, obtained consent and resources needed to move forward. TrialCard, Cary, NC Architect Consultant Feb 2011 – Aug 2011 Led the implementation of SalesForce, redesigning the information architecture and creating a taxonomy that fits natively into the SalesForce schema. This redesign allowed for greater OOB functionality usage and lower CHAD W. GERBER Pag e |2 development overhead. Working with each of the LOBs to integrate their business operations into SalesForce, this includes the collection of requirements, defining the long-term operational vision, and enforcing through SalesForce procedures. Specked and built intermediate SharePoint 2010 Enterprise Farm. Initial requirements are to build IT knowledge warehouse and process enablement. Designing Reference Architecture knowledge base into the new site. PROGRESS ENERGY, Raleigh, NC SharePoint Consultant 2009 – Apr 2011 Led requirements gathering workshops to select and recommend a portal collaboration solution. Met with key business users, coordinated requirements gathering, collaborated to obtain step-by-step buy-in. Analyzed information architecture, developed Portal Requirements document, recommended solution to business users, produced solution documentation, diagrams, and PowerPoint presentations. Reported to management throughout requirements gathering process, and presented MOSS 2007 as the recommended solution. Answered questions, resolved issues, obtained consent and resources needed to move forward. Led custom webpart and template development using C#, JavaScript and CSS to support overall business objectives. Using the 3rd Party add-in Nintex, created custom interfaces between the organization’s portal and other enterprise tools such as Primavera, Oracle Financials and Business Objects. Key Accomplishments: o Built an organization portal aggregating all activities and documentation for the program. o Implemented custom CAML queries to enhance BI and connect disparate applications. o Using workflows, implemented a custom template to provide traceable decision trees, essential for efficient regulatory reporting. o Developed dashboards to easily assess status of any unit within the program. o Developed both business workflows and software automated workflows that move documents, assign tasks, and create reports. EASTMAN KODAK/CARESTREAM HEALTH Senior SharePoint / Business Application Architect (2005-2009) 1999 – 2009 Senior business applications architect responsible for the overall design, interfacing, consolidation and implementation of multiple applications for the global enterprise. Gathered system and software solution requirements to reengineer complex, diverse legacy systems on the existing mainframe and ported it into a modern, progressive architecture system through analysis, planning, and timely execution. Built SAAS applications after meeting with, interviewing, and understanding individualized business unit needs. Interfaced IT solutions with international business units from manufacturing, legal, finance, HCIS, DMS, molecular, quality, and marketing. Required the creation of good working relationships with multiple global regions and divisions. Results included implementing two enterprise intranets; the consolidation of 112 applications into a single, overall corporate solution resulting in an annual, recurring $600K expense reduction; and increased overall unit productivity. In charge of multiple projects and teams, the coordination of diverse and often non-articulated requirements and the ability to be flexible all while supporting internal clients’ needs. Key Accomplishments: o Rolled out new Intranet using SharePoint/MOSS 2007. Enhancing user acceptance and streamlined information distribution by creating an easy to use Web 2.0 platform. Built new infrastructure to support the MOSS farm Using custom workflows to power a FDA Part 11 compliant created document management platform Designed custom Master Pages and CSS to deploy a branded SharePoint experience Designed and conducted corporate SharePoint training for users o Implemented Service Oriented Architecture for Enterprise web applications. Consolidating 112 applications into a single, overall corporate solution resulting in an annual, recurring $600K expense reduction; and increased overall unit productivity. CHAD W. GERBER Pag e |3 o o o Licensing Portal allowing end users to enter highly complex license packages & transfer data to the SAP and license generation software. Extensive customization of SharePoint environment including branding, Custom workflow and state machine development. Migration of mainframe IMS application to .NET environment. Developed middleware that interfaced with the Oracle RDB transmitting data between multiple manufacturing systems. Global IT Web Manager (2002-2005) Manager for global web presence of the dental group overseeing 6-10 engineers and marketing professionals. Sustained and maintained vendor relationships, project resources, and resource management. Managed the RFP processes. Served as the Project Manager for all web projects and Intranet sites. Managed and maintained hardware and network infrastructure. Conducted business research, market analysis, and disaster recovery planning. Assessed competitor online presence, devised dealer channel portals. Managed and optimized an HR E-provisioning system. Led and configured a migration to a VM server environment. Deployed and implemented CMM procedures for development of web applications. Member of a Change Control Board to monitor, verify, and approve site changes. Established policies and procedures, standards and practices for security measures. Provided ongoing monitoring, development and analysis of company Intranet and Internet sites. Optimized the infrastructure of the Web Cluster; synergizing network management, DNS, VPN, and firewall configuration. Coordinated and oversaw budgeting, strategic planning and price negotiations. Forecasted architectural needs; instituted best practices. Key Accomplishments: o Sourced and Implemented K2 BlackPearl for the enterprise. This included building the server infrastructure and loading/configuring the BlackPearl environment. Propelled and developed a 1 touch application allowing equipment, HR documentation, security clearances, and workspace to be ordered within 75% of usual processing times. Using the Workflow and Business Logic designers. o Created new Intranet for enterprise using SharePoint/MOSS 2007. From setup of the environment to the development of custom webparts to business workflow. o Created a series of 5 Global portals to enhance relationships with our dealers utilizing SharePoint 2003. Dealer satisfaction increased by 50% with overall communication costs dropping by 70%. o Championed processes and resource management to increase communication effectiveness. o Realized a 90% increase in customer satisfaction. Improved ordering capacity by 30%. o Revitalized operations to create $400K+ in savings for printing and shipping expenses annually. o Overhauled and re-designed a commercial website; improving navigation search times by 35%. o Spearheaded and launched an online support center; re-designed Intranet architecture/design. o Significantly reduced helpdesk calls by 25%; improved flow of ordering lowering errors by 10%. o Benchmarked and led regional web marketing plans and e-strategies to enhance marketing. o Successfully guided implementation for 15 regional sites; decreased development time by 50%. o Spearheaded large-scale, critical process improvements to enhance build process, coordinate resources, allocate resources, track duties, acquire data, and manage team. Program Manager (1999-2002) Served as Architect and Director of the National launch of a high speed digital film scanner (KCDFS). Critical component of the “Perfect Touch” Photo Software. Oversaw and administered customer requirements into the software of the scanner, ensuring seamless scanning into the I*Lab System. Tested and integrated new components. Aligned and orchestrated installations, and provided national onsite support and troubleshooting. Cultivated and developed strategic partnerships ensuring regulatory compliance, and process improvements. Defined process and established methods to ensure technical enhancement. Led migration, upgrades, and restorations as required enhancing IT synergy. Key Accomplishments: o Dramatically enhanced product uptime from 68% to 99.8% by boosting operations from CMM level 0 to 3, saving $2M/year and reducing FTE base. o Directed the scientific analysis for new L26 imager based on new, emerging manufacturing processes. CHAD W. GERBER Pag e |4 o o o o o Propelled and elevated advancements and increased productivity while leading 2-4 software versions. Instituted and propelled a skunk-works project with a small team of engineers; collaborating on the development of a hybrid scanner using the Film Path of the HR800 and the Data Path of the HR200. Integrated the placement of new imager into scanner, increasing optical resolution and reducing manufacturing costs for the system. Monitored and tracked achievement of project metrics, costs incurred, and resource allocation processes. Winner of two “Achievement Awards” for outstanding product launches, migrations, and upgrades. CAREER NOTE: Additional career experience as a QA Manager for Xerox Corp from 1997-1999 is available upon request. EDUCATION Bachelor of Science, Economics & Finance S.U.N.Y. Brockport, Brockport, NY Training/Development ATG Dynamo, Leadership Development TECHNICAL SKILLS MCITP (SharePoint Administrator 2010); MCSE (Microsoft Certified System Engineer); Registered Microsoft Partner SQL Server JavaScript HTML, ASP ASP.Net VB.Net C#.Net C++ Visual Basic UNIX IIS Apache Microsoft Exchange SharePoint 2003/2007 ATG Dynamo Commerce K2 BlackPearl Ektron Citrix DNS, VPN, Firewall WebSphere J2EE Photoshop VMWare Windows NT4, XP/2000 Server Series Server 2003 Series