Academic Program Assessment Form Assessment Cycle: 2010-2011 Program: Department Chair/Program Director: College: Library Dean: Sharon Mader Goal Goal 4 Recruit and retain quality library faculty and staff who will establish and maintain a reputation for library excellence. Measurable Objective Objective 4.1: Review and redefine roles of current library faculty to best utilize their talents and skills in the new learning environment of the library, and to position the library effectively to hire additional faculty when able to do. Strategies: 4.1.1 Review all responsibilities of current library faculty and the needs of the library in light of current budget situation. 4.1.2 Review and revise job descriptions of current library faculty to ensure that the library’s needs are met and responsibilities are re-distributed equitably. 4.1.3 When authorized to fill any vacant faculty positions, request to fill by redefining and reprioritizing them. Assessment Tool(s) What was your population and what was your population size? What was your sample size? What was your sampling method? (e.g. random sample, convenience sample) Actual Results Obtained (Observed findings: was the objective achieved?) Record of job searches and results; vacant position spreadsheet updates; record of administrative decisions to change the organizational structure and job descriptions 11 faculty 11 faculty na Yes, the objective was partially achieved because not all positions were reviewed: One faculty member was designated the Scholarly Communications Officer, a new library initiative, reporting directly to the Dean, in addition to leading the Collection Development Team and serving as a subject specialist. The Technology Department was reconstituted to include the Learning Commons and reference which had been under the Services Department. One faculty member associated with those Strategies to Meet This Objective in 2011-2012 functions was moved to the Technology Department under the Technology Department Chair. The focus of the Services Department is on the essential functions of Circulation, Reserves, Interlibrary Loan, and Multimedia along with the coordination of instruction scheduling and statistics under the Services Department Chair. No vacant faculty positions were allowed to be filled Continue to review job descriptions of faculty that have not been reviewed yet Redefine vacant faculty positions knowing that not all vacant faculty lines can be filled. Goal Goal 4 Recruit and retain quality library faculty and staff who will establish and maintain a reputation for library excellence. Measurable Objective Objective 4.2: Review and redefine roles of current library staff to best utilize their talents and skills in the new learning environment of the library, and to position the library effectively to hire staff when able to do so. Strategies: 4.2.1 Review all responsibilities of current library staff and the needs of the library in light of the current budget situation. 4.2.2 Review revise job descriptions of current library staff to ensure that the library’s needs are met and responsibilities are re-distributed equitably. 4.2.3 When authorized to fill any vacant staff positions, request to fill by redefining and reprioritizing them. Assessment Tool(s) What was your population and what was your population size? What was your sample size? What was your sampling method? (e.g. random sample, convenience sample) Actual Results Obtained (Observed findings: was the objective achieved?) Record of job searches and results; vacant position spreadsheet updates; record of administrative decisions to change the organizational structure and job descriptions 20 staff 20 staff na Yes, the objective was partially achieved because not all positions were reviewed: One staff member was moved from reporting to the Strategies to Meet This Objective in 2011-2012 Technology Department to the Resources Department but continues to play a key role in the library’s integrated system. Two staff members were reassigned to the Technology Department when it was reconstituted. The job description of one of the two staff members was changed to included networking and computer maintenance duties. No vacant staff positions were allowed to be filled. Continue to review job descriptions of staff that have not been reviewed yet. Redefine vacant staff positions knowing that not all vacant faculty lines can be filled. Goal Goal 4 Recruit and retain quality library faculty and staff who will establish and maintain a reputation for library excellence. Measurable Objective Objective 4.3: Retain quality library faculty and staff. Assessment Tool(s) What was your population and what was your population size? What was your sample size? What was your sampling method? (e.g. random sample, convenience sample) Actual Results Obtained Strategies: 4.3.1 Provide at least a minimum level of professional development funds that can be used to attend workshops and conferences. 4.3.2 Offer in-house development opportunities. 4.3.3 Encourage faculty and staff to attend free training and professional development sessions on campus, in the region, or online. 4.3.4 Provide informal opportunities for social engagement and enjoyment. 4.3.5 Find ways to improve the physical work space especially with the two on-going library construction projects displacing library faculty and staff for long periods of time. Annual travel fund allocations Workshops & training sessions attended Record of informal events 31 faculty and staff 31 faculty and staff n/a Yes, the objective for the most part was achieved even (Observed findings: was the objective achieved?) though we lost two more staff members that we couldn’t replace. However, we did provide training opportunities for the remaining faculty and staff: Faculty were each allotted $500 for professional development/travel. Library paid registration fees of $25 for the LOUIS Users Conference (LUC) for those that wanted to attend. Conferences, workshops, webinars attended/participated in: 1. American Library Association Virtual Conference, July 7-8, 2010 – 7 attended 2. Emerging Technologies Summit, Oxford, MS, September 17-19, 2010 – 2 attended 3. Digital Commons, Bepress, at Tulane, October 13, 3020 – 3 attended 4. LOUIS Users Conference (LUC), Baton Rouge, October 21-22, 2010 – 2 attended 5. American Library Association Midwinter Conference, San Diego, CA, January 8-11, 2011 – 1 attended 6. Louisiana Library Association Annual Conference, Lafayette, LA, March 16-18 – 1 attended 7. Grant Writing, Xavier University, March 25, 2011 – 2 attended 8. American Library Association Annual Conference, New Orleans, LA, June 23-28, 2011 – 15 attended Vendor training: 1. GOBI Workshop, July 22, 2010 – 6 attended 2. E-Library Customization, July 23, 2010 – 1 attended 3. GOBI Workshop, August 4, 2010 – 6 attended 4. GOBI training, September 28, 2010 – 10 attended 5. ContentDM training, November 15, 2010 – 2 attended 6. Scholar Works series training, March 9, 2011 – 1 attended 7. Digital Commons, March 10, May 12 and June 30 – 1 participated 8. Selected Works training, March 23, 2011 – 1 attended 9. OCLC Webinar on billing, April 6, 2011 – 1 participated 10. ACRL Metrics webinar, April 20, 2011 – 1 participated 11. ProQuest webinar, Civil War in American State Papers and U.S. Congressional Serial Set, April 21, 2011 – 1 participated Webinars/online sessions participated in: 1. Reshaping Scholarly Communication, July 27, 2010 – 4 participated 2. SPARC, September 7, 2010 – 1 participated 3. GOBI, September 8, 2010 – 1 participated 4. OCLC: Controlling Headings in WorldCat, September 8, 2010 – 3 participated 5. ALCTS eForum Preparing Your Library for RDA, September 14-15, 2010 – 1 participated 6. ACRL Scholarly Communication, September 21, 2010 – 5 participated 7. ALCTS RDA, September 22, 2010 – 9 participated 8. Bepress, October 12, 2010 – 5 participated 9. ALCTS, RDA for Administrators: Managing the Transition in Your Library, October 13, 2010 – 6 participated 10. ALCTS eForum: Developing a Library Metadata Policy, October 13-14, 2010 – 1 participated 11. ACRL Scholarly Communication, 4B: Broader Library Involvement in Building Programs, Librarian Training and Development, October 19, 2010 – 5 participated 12. OCLC: Cataloging Defensively, November 1, 2010 – 4 participated 13. RDA Toolkit, What’s New Since August, November 10, 2010 – 3 participated 14. ACRL Scholarly Communication, Reshaping Scholarly Communication, Program 5, The Future is Now, November 15, 2010 – 5 participated 15. ALCTS eForum: If you Love Them, Let Them Float, November 16-17, 2010 – 1 participated 16. ALCTS RDA, Don’t Tilt at Windmills, and Active Learning Approach to Teaching FRBR, December 1, 2010 – 6 participated 17. ALCTS eForum: Writing and Publishing in Librarianship, December 7-8, 2010 – 1 participated 18. Another Bepress webinar on scholarly communication, December 9, 2010 – 3 participated 19. Interlibrary Loan webinar, December 10, 2010 – 1 participated 20. ALCTS RDA webinar: FRBR as a Foundation for RDA, December 15, 2010 – 9 participated 21. OCLC Midwinter Symposium, January 7, 2011 – 1 participated 22. Maximizing the Visibility of Your Repository Content, January 13, 2011 – 1 participated 23. ALCTS eForum: Digital Preservation, January 19, 2011 – 1 particpated 24. ALCTS webinar, Copyright and Contracts: Moving Beyond Text in IRs, January 26, 2011 – 2 participated 25. ALCTS eForum: Pass It On-Preservation Week @ Your Library, February 1-2, 20111 participated 26. ALCTS webinar, Changes from AACR2, Part 1, Description, February 2, 2011 – 11 participated 27. ALCTS webinar, Changes from AACR2 to RDA, Part 2, Access Points, February 9, 2011 – 10 participated 28. Designing and Delivering Technology Workshop, February 9, 2011 – 1 participated 29. Staffing the Repository: How to Build Your Team and Use It Effectively, February 10, 2011 – 3 participated 30. ALCTS eForum: Open Access Initiatives in Scholarly Communications, February 1617, 2011 – 1 participated 31. ALCTS webinar, RDA Ask-the-Expert, February 17, 2011 – 10 participated 32. ALCTS webinar, RDA and Serials Catalogers: Will Our Work Really Change, March 3, 2011 – 8 participated 33. ALCTS eForum: Beyond 2010 the Year of Cataloging Research, March 9-10, 2011 – 1 participated 34. Managing ETDs with Digital Commons: a Case Study at UMass Amherst, March 10, 2011 – 2 participated 35. Digital Commons Features for Liaison Librarians, March 15, 2011 – 3 participated 36. ALCTS webinar, Linked Library Data: Tuning Library Metadata for the Semantic Web, March 16, 2011 – 11 participated 37. Faculty Voice in Online Education: Enhancing Relationships Between Faculty and Students for Learning Success, March 31, 2011 – 1 participated 38. ALCTS webinar, Preparing Copy Catalogers for RDA, April 6, 2011 – 10 participated 39. A Collaboration Between Digital and Reference Solutions for Copyright Clearance and Outreach, April 7, 2011 – 3 participated 40. Transformational Learning Through Undergraduate Research and Creative Performance, April 12, 2011 – 1 participated 41. ALCTS eForum: Patron-Driving Acquisitions: Where Do I Start and How Do I Know When I’ve Arrived? April 1213, 2011 – 1 participated 42. OCLC Connexion Enhancements, April 20, 20, 2011 – 5 participated 43. EBSCO/Library Journal webcast: OPAC on EBSCOhost: Library Resources Exposed, April 21, 2011 – 9 participated 44. Serving Two Masters: Physical and Virtual Services in the Academic Library, April 27, 2011 – 2 participated 45. OCLC “Genre Headings” webinar, May 3, 2011 – 10 participated 46. Next Generation Discover Forum, May 4, 2011 – 1 participated 47. ALCTS eForum: Job Hunting: A Conversation About How to Do It Well, May 4-5, 2011 – 1 participated 48. NISO webinar, The Future of Integrated Library Systems, Part 1: RDA & Cataloging, May 11, 2011 – 10 participated 49. Archon webinar, May 12, 2011 – 7 participated 50. NISO webinar, The Future of Integrated Library Systems, Part 2, User Interaction, May 18, 2011 – 13 participated 51. ACRL New Leaders Orientation, May 25, 2011 – 1 participated 52. OCLC webinar: Cataloging Efficiencies That Make a Difference, June 14, 2011 – 9 participated 53. ALCTS eForum: Serials, Staffing, and Workflow, June 15-16, 2011 – 1 participated Library and university in-house training sessions attended: 1. Staff Reference Training Session, July 15, 2010 – 3 attended 2. Gift Books Searching Training, July 20, 2010 – 5 attended 3. Staff Reference Training Session, August 19, 2010 – 2 attended 4. Zotero Workshop, August 25, 2010 – 2 attended 5. Staff Reference Training Session, August 26, 2010 – 2 attended 6. Photoshop training, November 5 and 11, 2010 – 2 attended 7. PeopleSoft Mandatory Timekeeper Training, December 9 and 13, 2010 – 3 attended 8. PeopleSoft Online Requisition Training, April 14, 2011 – 2 attended 9. Moodle Training, May 11, 26, and 27, 2011 – 3 attended 10. Second Life training – 1 attended 11. DNN Training, June 28, 2011 – 1 attended Strategies to Meet This Objective in 2011-2012 Informal social events for all faculty and staff: 1. A shower for a staff member getting married, September 17, 2010 2. Special Collections Dept. presentation on the funeral home collection with refreshments, October 27, 2010 3. Holiday tree trimming party, December 1, 2010 4. Special Collections Dept. presentation on the WDSU collection with refreshments, February 21, 2011 5. Picnic organized by the Technology Department, June 1, 2011 Continue with the same strategies because they were effective.