Please Take One Warrengate Medical Centre Tel: 01924 371011 - Enquiries Tel: 01924 371821 - Appointments www.warrengate.org.uk W elcome to this issue of our Practice Newsletter. The newsletter is to provide patients with any news, information and forthcoming events. If you have any suggestions as to what you would like to see in your newsletter please inform a member of staff. Staff Training Days Please note the dates below when the surgery will close. Wednesday 18th June Wednesday 16th July We will close at 12noon on the day of training and re-open the following day at 8.00am. If you need a Doctor in an emergency please telephone NHS 111. GP and Staff We would like to welcome Dr Lau to our Practice he is replacing Dr Asghar who is currently on maternity leave. Congratulations to Dr Asghar, her baby girl Jemimah was born on 13th June, we wish her and her family much happiness. In September our health care assistant Serena Jennings will be starting an openuniversity course to gain a qualification in nursing. Serena will still be working at the surgery but only for a few hours per week so we will be looking at employing a further health care assistant. Huge congratulations to two members of our staff, Becky who has been promoted to Practice Data Coordinator and Maria who has now taken on the role of Senior Administrator. We have currently been interviewing for 2 practice administrators, so you will see 2 new members of staff on reception very soon. Bank Holidays The surgery will be closed on August Bank Holiday - Monday 25th August. If you need a doctor in an emergency please telephone NHS 111. Shingles programme 2013/2014 The 2013 shingles programme will be completed on 31st August 2014, therefore last years eligible patients aged 70 or 79 will no longer be offered the shingles vaccination after this date. Please check the age range below to see if you are eligible for the shingles vaccination and book your appointment before 31st August 2014. 70 years old born between 02/09/42 and 01/09/43 79 years old born between 02/09/33 and 01/09/34 If you qualify for vaccination please book an appointment to see a Nurse. Shingles programme 2014/2015 The 2014 shingles programme will commence on 1st September 2014. This year the shingles vaccination is being offered to 70, 78 and 79 year olds. If you are aged 70, 78 or 79 on the 1st September 2014 then you are eligible for the vaccination. Please see the age ranges below: 70 years old born between 02/09/43 and 01/09/44 78 or 79 years old born between 02/09/34 and 01/09/36 If you qualify for vaccination please book an appointment to see a Nurse after the 1st September 2014. Holiday Vaccinations If you are intending to go abroad, it is best to check what vaccinations you may require. You should make a separate appointment for each family member with the Practice Nurse allowing at least four to six weeks before travel to discuss and arrange any vaccinations and travel advice. When booking your appointment you will be asked to complete a travel form which you will need to bring to Surgery before your appointment. A fee may be payable if a certificate or note of vaccination is required. Your local pharmacy can also assist you if you require anti malaria tablets. Don't leave getting your vaccinations done to the last minute as we may not have appointments available at short notice and leaving them to the last minute can also affect how effective they are in protecting you! 07/02/2016 2 Issue 16 Late Evening Surgery From the 7th July Joanne our Senior Practice Nurse will be holding a late evening surgery running from 5.30pm until 7.30pm on a Monday evening, these appointments are for patients who are unable to attend during the day due to work commitments. Please note that Joanne is unable to perform blood tests during the late evening surgery. We do have blood test clinics held by Serena early morning, starting at 8.00am and Julie also holds a blood clinic every day at lunchtime. Confidentiality If you need to discuss issues of a confidential nature at reception and would like privacy please inform the receptionist. Mobile Phones Polite Reminder - Please can you switch off your mobile phone whilst on the premises and the GPs will provide you with the same courtesy. SystmOnline Have a look at our website www.warrengate.org.uk where you can order your repeat prescription or book an appointment. You will need a unique ID to book an appointment which can be obtained from reception. Missed Appointments In the last 3 months 487 patients failed to attend their appointment this equates to 5955 minutes of wasted time which could have been used by other patients. Please contact the surgery on 371011 to cancel your appointment if you are unable to attend. Private fees Occasionally patients ask GP’s to complete forms or write letters which are not part of NHS work. Examples of these are medical insurance forms, private sick notes and letters To Whom It May Concern. Forms and letters such as these are classed as private work, and a fee is chargeable and this is payable in advance by cash. A list of all our charges can be found at reception, please allow up to10 working days for any private work to be completed. If you need your passport application countersigning then you must have been registered with the practice for 2 years and also seen a GP at the surgery within those 2 years. Patient Participation Group (PPG) If you would like to become a member of the PPG please contact Maria either by asking at reception or sending an email to maria.celebicanin@wakefieldccg.nhs.uk All patients over the age of 18 are welcome to become a member. 07/02/2016 3 Issue 16 Contraception If you are considering having the implant then please make an appointment with Dr Gowda. The first appointment is for consultation only, a follow up appointment is made for the actual procedure. Dr Gowda also performs implant removal. If you want to take the contraceptive pill or have the depo injection then the first appointment must be made with a doctor. All further appointments are then booked with a Practice Nurse. Please book your appointment with the Practice Nurse at least 2 working days in advance so the prescription can be processed in time for your appointment. Care Quality Commission (CQC) We had a CQC inspection recently where the outcome was very good. You can view the report on our website www.warrengate.org.uk Community Clinics Various clinics are held at our surgery these include physiotherapy, ultrasound, audiology (hearing aid clinic), carpal tunnel and health trainer. You still need to be referred by your GP to attend one of these clinics. Dr McGraw also holds minor surgery clinics for procedures such as in-growing toe nails, removal of sebaceous cysts, moles and skin tags. Make an appointment to see any GP who can put you on the waiting list. Flu clinics We will be holding 3 walk in clinics this year a couple of which will be held on a Saturday. We will be publishing the flu clinic dates sometime in September Unacceptable Behaviour We value and care for our staff. We would ask that they are treated with courtesy and respect. Any individual not complying with this request will be asked to leave the premises and may be removed from the Practice List. Autumn Newsletter The Autumn Newsletter will be issued in September 2014. 07/02/2016 4 Issue 16