21st International Product Development Management Conference June 15-17, 2014 Limerick, Ireland Programme Sunday June 15, 2014 17.0019.00 Welcome Reception: Atrium, Foundation Building, University of Limerick President of the University of Limerick: Professor Don Barry Chairman of IPDMC Organising Committee: Professor Christer Karlsson Joint Conference Chairs: Ann Ledwith and Regina McNally Monday June 16, 2014 Conference day 1 08:0008:45 08:4509:15 Registration, Kemmy Business School, University of Limerick 09:1510:30 Keynote addresses – Leonard Hobbs, Head of Research, Intel, Ireland Following Moore’s Law, the innovative engine of computing – an Ireland success transforming university research into breakthrough technologies 10:3011:00 Coffee break Opening & Welcome KBG 12, Kemmy Business School Joint Conference Chair: Regina McNally Chairman of the Organizing Committee: Prof. Dr. Christer Karlsson Vice President of Research University of Limerick: Dr Mary Shire Joint Conference Chair: Ann Ledwith Room 1: KBG 13 Track A: Organizing PD (I) Room 2: KBG 14 Track B: Service Innovation and NSD (I) Room 3: KBG 15 Track C: Innovation Strategies and Leadership (I) Gloria BARCZAK Thomas HUSTAD Hans KOLLER Kraemer Katja, Angela Roth, Kathrin M. Möslein Lynn Theodore, Carroll N., Mooney J., Helfert M., Corcoran D., Hunt G., Vanderwerff L., Morrison J., Healy P. Reinhardt Ronny Exploring The Diffusion Of CoCreation Expertise In Organizations Perks Helen Margaret, Deborah Roberts What Do We Really Know About CoCreation Practices? A Review Of The Published Empirical Evidence Towards A Framework For Defining And Categorising Business ProcessAs-A-Service (BPAAS) Varnes Claus, Eric Bentzen And John K Christiansen, Katrine Fie Hastrup, Stine Rasmussen External Regulation And Innovativeness: A Case Study Of The Role Of Legislation And Innovation Performance Avoiding A Babylonian Confusion – A Systematic Review On Low-Cost Innovation Smits Armand, Hans Berends, Isabelle Reymen, Paula Anzola, Cristina Bayona, Teresa Garcia, Michael Schubert, Flavius Sturm Creating And Appropriating Value Through Open Innovation: A Business Model Perspective Schoellhammer Sarah, Anja Orcik Schmidt Maliin, Martin Sköld Sweeney Breda, Emer Curtis The Uebermorgenwerks tatt: Co-Creating A Shared, Customizable Innovation Process For Collaborative Development Projects Service-Families: A Concept For TheoryDevelopment And Application In Professional Service Firms Management Control Systems And NPD: Importance Of The Business Model Parallel Session Monday 1 (11:00 – 12.30) Room 4:KBG 16 Room 5:KB1 15 Room 6:KB1 16 Track D: Track E: Track L: Radical Marketing and Innovation Innovation (I) Users (I) Management in Start-Ups and Small Firms (I) Jose Luis Abbie GRIFFIN Keith GOFFIN MUNUERA Buganza Tommaso, Claudio Dell'era, Roberto Verganti, Elena Pellizzoni Volker Bilgram, Johann Füller, Julia Hautz, Kurt Matzler, Katja Hutter Unveiling The Potentialities Provided By New Technologies: Technology Epiphanies In The Smartphone App Industry Machiavellianism Or Morality - Which Behaviour Pays Off In Innovation Contests? Cabanes Benjamin, Segrestin, Weil, Le Masson Understanding The Role Of Imaginary In The Dynamics Of Expectations: The Space Industry Case Study Preißner Stephanie, Christina Raasch Exploring The Functional Sources Of Disruptive Innovation Schweitzer Fiona, Christiane Rau, Ellis Van Den Hende Schnurr Benedikt, Ursula SchollGrissemann How Can Users Contribute To Radical Innovation? Is More Always Better? How Different Mass Customization Toolkits Affect Customers’ Process Enjoyment. Room 7:KB1 17 Track G: Creativity in PD (I) Room 8:KB1 18 Track F: Managing Knowledge in PD (I) Room 9:KB1 19 Track I: Networks and Alliances in PD (I) Pascal LE MASSON Tomoko KAWAKAMI Christer KARLSSON Levillain Kevin, Blanche Segrestin, Armand Hatchuel Agogue Marine, Kevin Levillain, Sophie Hooge Heidenreich Sven, Benjamin Weber Can Venture Capital Foster Innovation? A Study Of The Coupling Between Innovation And Finance An Analytical Framework To Evaluate Idea Generation Methodologies: The Case Of The Serious Game Dubiel Anna, Sebastian Gloeckner, Serdar S. Durmusoglu Marino Louis, Patrick M. Kreiser, Jeffrey S. Hornsby, Melanie Lorenz, K. Mark Weaver Faullant Rita, Holzmann Patrick , Gängl-Ehrenwerth Christina, Schwarz Erich Entrepreneurial Orientation And Strategic Alliance Portfolio Diversity: The Moderating Influence Of National Culture Everybody Is Invited But Not All Will Come - The Influence Of Personality Dispositions On Users’ Entry Decision Of Crowdsourcing Competitions Estrada Isabel Bergendahl Magnus, Mats Magnusson, Jennie Björk Organizational Innovation As A Collateral Benefit Of Technological Collaboration: The Impact Of Alliance Portfolio Composition Competition As A Means To Manage Ideation - An Experimental Study On The Effects Of Competition In Ideation Global Discovery Phase Management: Antecedents And Product Innovation Outcomes Frank Alejandro Germán, José Luis Duarte Ribeiro Company Profile And Knowledge Transfer Factors In New Product Development Teams Influence Factors In New Product Development Jesic Darko, Albert David, Albert Meige Integration Of External Knowledge Within Firm’s Internal Borders: A Case Study On Presans, An Open Innovation Intermediary How To Configure Inter-Organizational Cooperation? Investigating Effects Of Formal And Informal Cooperation Structure On Core Management Functions And Innovation Success Ryan Annmarie, Debbie Harrison Configuring Complex Networks As Source Of Innovation And Commercialisation: The Role Of Connecter Firms Landoni Paolo, Alessandro Sala, Michele Coletti Clusters Governance: A Model Based On The Characteristics Of The Clusters 12:3013:30 Lunch, Red Raisins, Main Building Parallel Session Monday 2 (13:30 – 15.00) Room 4:KBG 16 Room 5: Room 6:KB1 16 KB1 15 Track M: Track L: Free Engineering Issues Innovation Management in (I) Start-Ups and Small Firms (II) Room 1: KBG 13 Room 2: KBG 14 Room 3: KBG 15 Track A: Organizing PD (II) Track J: Managing Software and IT Innovation (I) Track C: Innovation Strategies and Leadership (II) Keith GOFFIN Tomoko KAWAKAMI Paul COUGHLAN Antonio FERNANDES Bianchi Mattia, Niklas Modig, Anders Richtner Beretta Michela, Jennie Björk; Mats Magnusson Christiansen John K., Marta Gasparin, Claus Varnes Making Innovation Flow: Solving The Trade-Off Between Lean And Innovation The Role Of Facilitators In ItEnabled Ideation Systems Bautzer Luiz R. Cabigiosu Anna, Francesco Zirpoli, Markus Becker R&D Integration During Mergers And Acquisitions: Balancing Planning And Improvisation Lima Filipe, António Fernandes Context Adaptive Product Management: Uncertainty And Complexity Enabling Boundary Spanning Product Configuration Traceability – How Information Infrastructures Transform Collaboration Between Disciplines Filip David The Dynamics Of Innovation Vs. Standardization In Open Standards Development Room 7:KB1 17 Room 8:KB1 18 Room 9:KB1 19 Track G: Creativity in PD (II) Track F: Managing Knowledge in PD (II) Track I: Networks and Alliances in PD (III) Tommaso BUGANZA Thomas HUSTAD Hans KOLLER Roberto VERGANTI Dunne O'Higgins Fidelma, Kathryn Cormican Billington Mary Genevieve, Katja Maria Hydle David Albert, Sophie Hooge Karlsson Anna, Peter Törlind, Christian Johansson Estrada Isabel, Dries L.M. Faems, Pedro M.M. De Faria How Front End Processes Are Interlocking SocioTechnical Elements In Black-Boxes User Engagement In Innovation: Current Practices In A Regional MedTech Cluster Managing R&D Collaboration For New Product Development In Starts Ups And SMEs Managing Rejected Ideas From Projects - A Way To Avoid Idea Cemeteries Co-Opetition And Product Innovation Performance: The Moderating Impact Of Internal Knowledge Sharing And Knowledge Protection Mechanisms Frattini Federico, Alfredo De Massis, Annalisa Croce,Josip Kotlar Gerstlberger Wolfgang, Giacomo Liotta Green William, Robert Cluley Dittrich Koen, Tom Denee Implications Of Modularization For Firm Performance – Findings From European Manufacturing Companies In Scandinavia And Germany Dealing With Dissatisfaction: Managing The Tensions Between Innovation And Creativity Within A Growing Organization. Laine Teemu, Rantamaa, Asta; Korhonen, Tuomas Moreno-Moya María, MunueraAlemán Jose Luis Schneider Martin, Jan Goepfert, Gerhard Tretow Woschke Tino, Heiko Haase, Arndt Lautenschläger The Impact Of Predevelopment Activities On Product Innovation Success Configurations Of Modularity Management And Their Performance Implications: Exploring Corporate Value Creation For Modular Product Architectures Waste In Innovation Processes: A Qualitative Study In The SME Sector Drivers Of Innovation Investments In Family And NonFamily Firms What Makes An Efficient Theme For A Creativity Session? An Exploratory Analysis From Industrial Innovation-Oriented Creativity Workshops Zhang Dan Industrial Designers, Are You Ready For Foreign Markets? Assessing Designer Confidence And Prediction Accuracy In A Transnational Marketing Context Dubois, Louis-Etienne, Pascal Le Masson, Benoit Weil, Patrick Cohendet Co-Design Org Change Accounting Prototypes Supporting Product Development Annosi Maria Carmela, Mats Magnusson, Antonella Martini, Laura Peonia Agile Implementation And Organizational Knowledge: Is There A Problem?- An Abductive Framework Open Innovation In The Biomedical Industry. A Framework For Assessing PublicPrivate Research Partnerships Fong Hoi Yan Anna, Yuhong Lan, ShangJyh Liu Tailoring-Making Patenting Strategies To Be In-Sync With Industry Evolution 15:0015:30 Coffee break Room 1: KBG 13 Track A: Organizing PD (III) Anthony Di BENEDETTO Candi Marina, Deborah Roberts, Tucker Marion, Gloria Barczak Driving Customer Contributions To NPD By Connecting People Kohler Thomas, Daniel Stieger Crowdsourcing Social Innovation Platforms: Collaboration Vs. Competition Jahanmir Sara F., Luis Filipe Lages The Late-Adopter Scale: A Measure Of Late Adoption Of Technologies Room 2: KBG 14 Track B: Service Innovation and NSD (II) Helen PERKS Room 3: KBG 15 Track C: Innovation Strategies and Leadership (III) Ludwig BSTIELER Buganza Tommaso, Elena Pellizzoni Kopmann Julian, Alexander Kock, Catherine Killen, Hans Georg Gemünden Extracting Value From Big Data: TwoSided Market Strategy Parallel Session Monday 3 (15:30 – 17.00) Room 4:KBG 16 Room 5:KB1 15 Room 6:KB1 16 Track H: Track E: Track H: Innovation by Marketing and Innovation by Design (I) Users (II) Design (II) Room 9:KB1 19 Track I: Networks and Alliances in PD (IV) Koenraad DEBACKERE Kok Robert, Raphaël G.M. Smals Armand A.J. Smits Abbie GRIFFIN Christer KARLSSON Erik Jan HULTINK Micheli Pietro Bettiga Debora, Shan Chen, Lucio Lamberti Cautela Cabirio, Michele Simoni Andersson Hans, Mattias Johansson Larbig Christine, Chris Storey The Evolutionary Dynamics Of Product Design During The Early Phases Of A Technological Change. An Explorative Research In Italian Lighting Industry. The Role Of Patent Engineer - Inventor Interaction For Research And Product Development Creativity Antecedents To Customer Involvement In New Service Development – The Role Of Customer Centricity, Service Newness And Market Uncertainty Hajnassiri Sara, Christoph H. Loch, Nicholas Hm Caldwellp, John Clarkson Costa Claudia, Rita Coelho Vale, Luis Lages Larbig Christine, Chris D. Storey Introducing And Embedding Design Looking For The CoCeators: Exploring The Antecedents Of Customer Willingness To Participate In CoCreation. The Role Of Innovation Portfolio Management In The Nexus Between Deliberate And Emergent Innovation Strategies Brem Alexander, Nivedita Agarwal, Michael Grottke Philippe Silberzahn, Fabien Mieyeville, Renaud Gaultier, Jean-Patrick Péché Frontline Employees’ Role In Practice Based Service Innovation A Unified Innovation Approach To Emerging Markets: Imperatives To Play And Win The Game Sigurdsson Kjartan, Ahmad Beltagui, Marina Candi Lenihan Helena, Helen McGuirk Richard Brookes, Victoria Little Rau Christiane, Fiona Schweitzer Wei Liu, James Moultrie Firms' Innovative Human Capital: A Role For Public Policy? Understanding Design-Driven Innovation: An Exemplary Case Of 'Radical Design' Technologically Reflective Individuals As Enablers Of Social Innovation Investigating The Use Of Traditional Vs. New Methods Of Involving Customers In New Product Development How Do We Know We Train Innovators Effectively? Developing The Assessment Criteria Of A New Design Thinking MSc Program Hietschold Nadine, Ronny Reinhardt, Sebastian Gurtner Overcoming Consumer Resistance To Innovations – A Content Analysis Approach How Innovative Are They? Search Strategies In Holistic Design Problems Öberg Åsa, Naiara Altuna, Roberto Verganti Interpreters - A Source Of Innovations Driven By Meaning SMEs 19:00-22.00 Room 8:KB1 18 Track F: Managing Knowledge in PD (III) Albert DAVID Muireann McMahon Engen Marit, Jenny Karlsson, Per Skålén, Lars Fuglsang Socially Responsible Business Model Innovation As A Driver For Service Innovation In Room 7:KB1 17 Track G: Creativity in PD (III) Conference dinner, Bunratty Folk Park (Pick up beginning at 18.00 from University of Limerick) Designing Customer Involvement Initiatives In New Service Development Towards A Taxonomy Patricia Maher, Paul Coughlan Affordance And Total Product Design Explaining Dynamics Of Supplier Involvement In Complex NPD Jean Fabien, Pascal Le Masson, Benoît Weil Convince Me Or Commit Me? Avoid The Cognitive Trap Induced By NonHuman Actors In Early Stages Of NPD. Pemartín María, Ana I. RodríguezEscudero, José Luis Munuera-Alemán Synergistic Effects Of Interaction In New Product Development Collaboration Tuesday June 17, 2014 08:3009.45 09.4510.15 Conference day 2 Keynote address, KBG 12 – “Engineering Global Development: Using Emerging Market Constraints to Drive Global Innovation” Dr. Amos Winter, MIT Introduction: Professor Edmond Magner, Dean Science and Engineering Coffee break Room 1: KBG 13 Track A: Organizing PD (IV) Tommaso BUGANZA Room 2: KBG 14 Track B: Service Innovation and NSD (III) John CHRISTIANSEN Room 3: KBG 15 Track C: Innovation Strategies and Leadership (IV) Antonio FERNANDES Carsten Schultz, Frank Tietze, Robert Lorenz, Kah-Hin Chai, Robert Lorenz Parallel Session Tuesday 1 (10:15 – 12.15) Room 5:KB1 15 Room 6:KB1 16 Track E: Track H: Marketing and Innovation by Users (III) Design (III) Room 7:KB1 17 Track H: Innovation by Design (IV) Room 8:KB1 18 Track A: Organizing PD (V) Room 9:KB1 19 Track I: Networks and Alliances in PD (V) Thomas HUSTAD Leonard O’Sullivan Erik Jan HULTINK Koenraad DEBACKERE Annmarie RYAN Birgisdóttir Birna Dröfn, Sigrún Gunnarsdóttir, Marina Candi Baxter David, Keith Goffin, Marek Szwejczewski, Ursula Koners Morillo Rodriguez Marta, Claudio Dell'era; Roberto Verganti Zhang Dan, Anthony Di Benedetto, Eric Eisenstein Backmann Julia, Martin Hoegl Organizational Design For Service Innovation Development : An Empirical Analysis Of Servitizing Firms In The German Manufacturing Industry Leading For Creativity: An Examination Of The Relationship Between Servant Leadership And Creative SelfEfficacy Created, Not Captured: A Study Of Customer Needs The Contribution Of Visionary Projects To The Innovation Project Portfolio - Analysing The Exploration Of Technological Innovations In DesignOriented Contexts Dell'era Claudio, Giovanni Radaelli; Federico Frattini; Antonio Messeni Petruzzelli Cankurtaran Pinar, Fred Langerak, Erik Jan Hultink Story Victoria, Jamie Burton, Chris Raddats, Judy Zolkiewski Sakellariou Evy, K. Karantinou, K. Goffin Geng Viktoria, Cornelius Herstatt The Role Of Project Innovativeness And Acceleration Goal On Acceleration Strategy Choice Service Innovation In Traditionally ProductOriented Firms: Dynamic Capabilties For Innovation Success In Servitizing Hoegl Martin, Patrick Hoffmann, Miriam Muethel, Matthias Weiss ‘Customer Insights’: How Managers Use Market Research Data To Generate Product Ideas The Cradle-To-Cradle (C2C) Paradigm In The Context Of Innovation Management And Driving Forces For Implementation Smed Marie, Kenneth A. Getz, Søren Salomo New, But Slow – Technical Newness Challenges Late Stage Development Speed Dual Ladders And R&D Professionals’ SelfDirected Career Management: On The Role Of Equality And Transparency Affect, Attitude, And Meaning: Assessing The Universality Of Aesthetic Design In A Transnational Marketing Context Uusitalo Olavi The Impact Of Design And Innovation On Branding And Performance Of A Small Company The Impact Of Permanent And Temporary Newcomers On Team Performance: The Moderating Role Of Team Leadership And Organizational Reputation: A Longitudinal Analysis Of Italian Football League Teams Tolonen Arto, Marzieh Shahmarichatqhieh, Janne Harkonen, Harri Haapasalo Product Portfolio Management – Governance For Commercial And Technical Portfolios Over Life Cycle Trustworthiness And Vulnerability-Based Trust In Interorganizational New Product Development Teams Backmann Julia, Martin Hoegl, John Cordery Soaking It Up: A TeamLevel Perspective On Absorptive Capacity Tucker Marion, Sebastian K. Fixson Back-Loading: An Exploratory, Quantitive Investigation By NPD Phase Christensen Irene, Christer Karlsson Productivity Improvement Through Optimizing The RampUp Process Raja Jawwad, Mehmet Chakkol; Mark Johnson, Keith Goffin Identifying Buyer Priorities For Integrated Products And Services: A Stage Approach Tanev Stoyan, Giacomo Liotta, Andrius Kleismantas The Value Of ProductEnabled Services In Top R&D Spenders In Canada And Europe Chrysos Paris, Philippe Lefebvre Parry Mark, Tomoko Kawakami Beyond Users And Enterprises: The Innovative Figure Of The Developer.The Case Of Web-Based Applications. The Impact Of Perceived Autotelic Benefits On Purchase Intent: A Study Of Paper Books And EReaders Rosier Jan, Keith Goffin Jetter Antonie, Shabnam R. Jahromi CEO Absorptive Capacity And R&D Trust In Life Science R&D Firms 12.15-13.15 Lunch, Red Raisins, Main Building Room 1: KBG 13 Room 2: KBG 14 Room 3: KBG 15 Track A: Organizing PD (VI) Track B: Service Innovation and NSD (IV) Helen PERKS Track C: Innovation Strategies and Leadership (V) Pascal LE MASSON Bellini Emilio, Claudio Dell'era, Giuseppe Pinto, Roberto Verganti Vaniala Iiro, JuhoPetteri Huhtala, Antti Sihvonen, Henrikki Tikkanen Radical Innovation Of Retail Services: Enriching The Customer Experience Proposing New Meanings Market Orientation And Business Performance In Dynamic Competitive Markets: The Role Of Product Innovation Aggressiveness Paul COUGHLAN Simplay Steve, Richard Anderson The Drivers To Outsourcing And Offshoring Product Development And Design: Empirical Analysis From The Automotive Industry. . Swan K. Scott, Michael G. Luchs, M.E.H. Creusen A Review Of Marketing Research On Product Design And Directions For Future Research Analyzing Ethnographic Interviews With Fuzzy Cognitive Maps To Identify Current And Future Product Requirements: A Case Study In Personal Health Information Management. Landoni Paolo, Claudio Dell’era, Gregorio Ferraloro, Mattia Peradotto, Helena Karlsson, Roberto Verganti Design Contribution To The Competitive Performances Of SMEs: The Role Of Design Capabilities Townsend Janell, Minu Kumar, Douglas W. Vorhies Exploring the Role of Product-Level Design Features in Creating Consumer Affection for a Brand: An Empirical Analysis Parallel Session Tuesday 2 (13.15 – 14.45) Room 4:KBG 16 Room 5:KB1 15 Room 6:KB1 16 Track D: Track E: Free Radical Marketing and Users Innovation (II) (IV) Dymyd Lesya How Technological Organizations Innovate: A Case Study Of Exploration And Exploitation In Technology – Based Firm Simonse Lianne, Helen Perks Cross-Functional Shifts In Roadmapping: Sequence Analysis Of Roadmapping Practices At A Large Corporation Murto Pekka, Oscar Person Coupled And Uncoupled Relations: An In-Depth Case Study On The Work Of Designers In A Business Network Buonansegna Erika, Søren Salomo, Carsten Schultz, Tom Stargardt A Relational View On Partnership Efficiency In Pharmaceutical New Product Development Room 7:KB1 17 Room 8:KB1 18 Track G: Creativity in PD (IV) Track A: Organizing PD (VII) Armand HATCHUEL Anthony Di BENEDETTO Albert DAVID Ludwig BSTIELER Story Victoria, Nathaniel Boso, John Cadogan Schuhmacher Monika, Sabine Kuesterm, Johanna Siegk Eling Katrin, Fred Langerak, Abbie Griffin Uppvall Lars, Mats Engwall, Caroline Munthe Examining Boundary Conditions Of FirmLevel Innovation Novelty-Sales Performance Relationship: Roles Of Social Networking Efforts Of Internationalizing Entrepreneurial Firms Reverse Innovations: What To Communicate When Launching Innovations From Emerging Markets In Developed Markets The Performance Effects Of Combining Rational And Intuitive Approaches In Making New Product Idea Evaluation Decisions Fads And Facts In New Product Development: Mapping The Use Of Management Methods In Product Development Management Room 9:KB1 19 Free Liew Angela Masiello Barbara, Alessandra Marasco, Francesco Izzo, Umberto Amato The Effects Of Reinforcing And Redirecting Controls In Innovation Exploring Clients’ Role In The Innovation Of Advertising Services: A European Survey Cormican Kathryn, Clare O'Dwyer Martinsuo Miia, Sannamari Lukkaroinen And Jussi Heikkilä Critical Success Factors In New Medical Device Development: A Regulatory Perspective 14.45 15.15 15:15 – 16.45 16.4517.15 Customers’ New Technology Adoption Driving Supplier’s Service Innovations Kahn Kenneth, Mayoor Mohan Kierans Ian, Keith Goffin Tandrup Thomas, Carsten Schultz, Søren Salomo Karlsson Anna, Jennie Björk Armen Mkrtchyan, Jayakanth Srinivasan Exploring The Brand–Innovation Relationship: Preliminary Findings From A Multi-Study Research Program Choosing The Right Actors For Business Model Innovation The Problem Of Internal Information Dissemination From External Collaborations In Radical NPD Projects. Emotions In Idea Development— Exploring The Influence Of Belief And Biases Enhancing Product Development Capabilities Of SMEs: A Study In A LessDeveloped Country Öberg Åsa, Roberto Verganti Dennstedt Bianca, Hans Koller Huizingh Eelko, Ivar Dechesne Rossi Monica, Sergio Terzi, Marco Taisch Carving Out The Product Meaning – From Awakening To Embodying Business Model Innovations In The Digital Publishing Industry Schroll Roland, Anna Hribar, Liliane Wieder, Reinhard Grohs Laughing Your Way To Innovation: Testing The Effects Of Humor On Creativity And Innovativeness Innovation Through Engineering And Design Best Practices: An Empirical Research An Investigation Of The Positive Effects Of Uncertainty In Preannouncements Coffee break Meet the Editors, KBG 12: Moderated by Tom Hustad Journal of Product Innovation Management: Gloria Barczak, Ed. Research-Technology Management: Keith Goffin, Ed. Board IEEE-TEM: Peter Love, ‘People and Organizations’ Dept. Ed. Creativity & Innovation Management: Nuran Acur & Mats Magnusson Introduction and welcome to KBS by Philip O’Regan Closing session – KBG 12 Best Paper Award Outlook to 2015 Conference Closing