Services Description
GPSoC Service Name
ShareMyCare (Advanced Data Entry)
GPSoC Service ID
Functionality/Service Overview
ShareMyCare
ShareMyCare is an N3-hosted ‘web-based’ data entry portal launched in
2002 to support the sharing of summary handover of care plans between
the GP Practice and the local health and care community including End of
Life Care, Long Term Conditions and other relevant Special Patient Notes.
The solution has been developed from its introduction, now supporting
integrated two-way communication between those involved in the care of
the Patient and has continued to meet the mandatory gap between other
solutions whereby the identification of the plan type and Patient pathway
need is flagged in summary to non-clinical staff at the receipt of the
Patient’s episode of care, and more detailed summary of information that
meets ISB standards to support appropriate clinical care. An example is
the systems use in NHS 111 services whereby an End of Life Care Patient
wishes not to be admitted to Acute care however without prior flagging to
non-clinicians of this, the Patients symptoms would likely initiate an
automated dispatch of ambulance from our integrated NHS Pathways
Clinical Decision Support software. ShareMyCare also provides
integrations into TeleCare and TeleHealth.
GP Practices do not wish to have systems that duplicate process and to
date a considerable amount of functionality has been introduced to
prevent this however the extension of ShareMyCare into its existing
environment to meet the Authority’s requirements for Data Entry Forms
overcomes the greatest, and remaining frustration in the information
sharing process for GP Practices, whereby manual or mail merged transfer
of information from the GP Principle System occurs to support sharing that
is mandated by NHS England across service boundaries but strategically
the end-to-end service requirement has not been met. Through extending
ShareMyCare to support both individual and bulk instantiation of dataentry through an integrated method (using the Interface Mechanism), we
support GP Practices in meeting their Data Entry Form requirements and
overcome barriers that create unnecessary duplication in GP Practice
administration.
Current Integrations with Principal Clinical Systems:
Support
ShareMyCare provides current integration through use of Word templates
that are manually imported into the Principal Clinical System, these
template, following an export process from the Principal Clinical System
can be sent to ShareMyCare where they are automatically imported and
create or update the patient record.
Current integrations are through the following Principal Clinical Systems:
 TPP SystmOne
 INPS Vision
 EMIS Web
Standard Service Performance & Support:
ShareMyCare is a centrally hosted browser based solution which provides
an always on service as standard. Because ShareMyCare is also used within
OOH and 111 services there is 24/7 support available through the IC24
Service Desk
Availability Standard:
24/7
Incident Fix Times Standard:
Fix Time Variant 1:
Fix Time Variant 2:
Helpdesk Standard:
Dependencies
Standard incident fix times are next
working day.
For Priority 1 severity issues there
is a 4 hour fix time
A Priority 1 severity issue is classed
as an issue affecting all users of the
service
For Priority 2 severity issues there
is a 6 hour fix time
A Priority 2 severity issue is class as
an issue affecting all users at a GP
Practice
IC24 provide a 24/7 Service Desk
for all Helpdesk calls
Infrastructure dependencies:
 Local installation of SmartCard readers and Drivers
 Local installation of supported internet browser (IE8+)
 Access to N3
Service dependencies: GP Principal Clinical System Interface Mechanism
Service
Pricing Information
Pricing Approach
Standard Price (£’s)
Unit Price (£’s);
£0.10 per transaction
Where alternative prices are available for variant levels of service,
these must be elaborated below. These variant services must be
consistent with those identified within Annex A of Schedule 4.1
(Supplier Solution).
Description of Variant Service (as Price of Variant Service
elaborated in Annex A of
Schedule 4.1 (Supplier Solution)
Not Applicable
Service Variant description 1:
Integrations with Principal
Clinical System Providers
Service Variant description 2:
Not Applicable
Service Variant description 3:
Not Applicable
ETC.
ETC.
Where there is a current or proposed integration with a Principal
Clinical System Provider, details should be provided of any price
differences that apply for:
Compliant / non-compliant Lot 1 integrations or variations; and
Price Variations that are dependent on the identity of the Principal
Clinical System Provider
Invoicing Terms
None identified
Invoice frequency (e.g. monthly, quarterly, annually)
Monthly in arrears
Invoice delivery period (e.g. 5 working days after end on month; 15th
of month following service period etc.)
1st of the Month following service period
Other invoicing terms:
Payment Terms
None
Due date for payment (e.g. 30 days after receipt of invoice)
15 days after receipt of invoice
Details of any early payment discounts
None
Any other payment terms
Discounts
None
Details of any volume discounts, including details of the volume bands
and the discounted price applying to each discount band
None
Details of any multiple service discounts, including the service
combinations that qualify for a discount and the discounted prices
applying to each combination
None
Details of other available discounts. e.g.to different customer
types(e.g. large/small; new/existing), by geographical area, by sector
Dependencies
Related Products or Services
None
Detail all dependencies on 3rd parties (e.g. Call Off Ordering Party,
Practice, other supplier) relating to the provision of the product or
service
Infrastructure dependencies (networks, hardware, software etc.)
Local installation of SmartCard readers and Drivers, local
installation of supported internet browser (IE8+), Access to N3
Service dependencies
GP Principal Clinical System Interface Mechanism Service
Local Personnel dependencies
None
Where multiple products and services are offered that have some
form of interdependency e.g. one product or service needs to be first in
place before this one can be provided or vice-versa then this should be
identified here;
Not Applicable
Related products or services that can be provided at a lower price
consequent to this product or service being in place
Not Applicable
Related products or services that need to be in place to enable this
Product or Service or to allow this Product or Service to be delivered
more efficiently
Resource Based Pricing
Not Applicable
Where charges contain an element of charging for staff time (e.g.
training, consultancy services or bespoke activity) then such charges
should be referenced to the SFIA day rates contained within the
supplier details section of the catalogue together with any non-staff
components contained within the charge (e.g. training materials,
room hire etc.)
£600 per day per CCG for Training
Other pricing information
Deployment arrangements: costs, duration and activities associated
with the deployment of this product or service
£6,000 per deployment per CCG
NOTE: A deployment is defined as an implementation of the
system, for example if implemented for Medical Management
Summary Care Plans and wanted to deploy a separate
implementation for another type of data entry this would be
classed as two deployments.
Exit arrangements: costs, duration and activities associated with the
termination of the supply of this product or service
£5,000 per deployment per CCG
NOTE: A deployment is defined as an implementation of the
system, for example if implemented for Medical Management
Summary Care Plans and wanted to deploy a separate
implementation for another type of data entry this would be
classed as two deployments.
Other