physical activities and requirements













Health Informatics Manager

Chief Information Officer




Category III

Plan, design, develop and manage health innovation through information systems technology, education and practices in order to support the organization’s mission and goals in the delivery of safe, quality patient care.

Responsible for analyzing and reviewing systems functionality and any associated workflows, ensuring that the system fulfills the needed requirement.


1. Work with clinical leadership team to develop and implement the ongoing healthcare related comparative performance reporting program including the analysis, presentation and dissemination of performance information that manages improvement of healthcare; including but not limited to

Meaningful Use. Analyze and review health information system functionality and any associated workflows to include incorporating Health Information Exchange products and other external applications, ensuring that the system fulfills the needed requirements. Conducts regular informatics rounds. Maintains knowledge of existing network and applications including new products and technologies that support the Informatics area. Weight: 25%

2. Provide end-user support to clinicians, using critical thinking and troubleshooting skills. Identify and implement improvement opportunities with workflow processes and clinical information system as it relates to the practice of clinical staff including nursing and providers. Lead training efforts of clinical staff in the use of clinical systems and tools to support patient care. Identify associate education and competency needs in the use of electronic tools for patient care. Assure the development of an appropriate education and competency validation plan. Provide on-going end user clinical system education and support, with all upgrades, new releases, and enhanced functionality. Weight: 20%

3. Works closely with information technology in transition planning including, but not limited to, testing, installation and education of staff to produce and maintain high quality data integrity and reporting.

Works with risk management, legal counsel, and administrative staff, key departments and committees to ensure that the organization has and maintains appropriate compliance including privacy and security and confidentiality policies, procedures, forms, information notices, and materials which reflect current organizational practices and regulatory requirements. Weight: 15%

4. Manages all Health Information Management department functions throughout the Center to include management of storage, retrieval, maintenance, and processing of health information; plan, design and implement methods to improve accuracy, timeliness, accessibility and collection of data from multiple sources to provide credible and reliable performance data. Weight: 15%

5. Supervises personnel to include recommendations for recruiting and dismissing; performs timely performance evaluations, recommends merit increases and salary adjustments, provides training,

work allocation and problem solving. Oversees and coordinates all routine, day to day practice and support services for all clinical sites to include monitoring staff schedules to ensure adequate coverage. Weight: 10%

6. Provides excellent internal/external customer service via telephone, fax or face-to-face contact to assist patients with their health care needs. Weight: 10%.

7. Performs other related duties as assigned.


Bachelor's degree in Healthcare Management or a Master degree in related field preferred

Must have knowledge of state, federal, and other regulatory and accreditation agencies

The knowledge and skills required for this position are typically acquired in 3 to 7 years of experience in maintaining 1 or more major Electronic Health Record information system and/or advanced college courses in Electronic Health Record management.

Knowledge of reporting requirements for governmental, public, private and foundation grants/awards


Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects.

Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.

Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motions:


Frequently and regularly using the wrists, hands, and fingers.

Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials.

Physical: Sedentary work; sitting most of the time. May have to lift folders, files, papers, audio/video equipment, and other such items weighing up to approximately 25 lbs.



Health Informatics Manager



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Chief Information Officer Date

NOTE: This job description is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required. Additionally, this job description is not intended as an employment contract, implied or otherwise, and CommuniCare continues to maintain its status as an at-will employer.