Severstal establishes global credibility with a strong licensing position Overview Company: Severstal Industry: Steel Country: Russia Link: www.severstal.com Company Profile: Severstal is one of the world’s largest steel manufacturers (14 million tons of steel produced annually). The company generates over $13 billion in annual revenues with its 84,000 employee workforce. Business Leader Profile: Mr. Evgeny Charkin has worked at Severstal for nine years and served as the Chief Information Officer for the past three. He has played an instrumental role in restructuring Severstal’s IT usage and has been vocal about the benefits the company realizes with its deployment of the latest technology. Importance of Legalization: Severstal has a strong commitment to ethics and believes that it is critical to maintain a good reputation in the international business community. Commissioned by Microsoft “We are a business with a very good reputation and strong ethics – we want to maintain that reputation. We do not steal.” Evgeny Charkin, Severstal, Chief Information Officer In a country plagued by a 65% piracy rate, Severstal has emerged as a technology leader that thrives through its extensive use of licensed software. Severstal invests in its IT infrastructure to stay competitive in the volatile steel market – enabling it to lower costs, drive efficiency, and expand globally. In this case study, we explore the company’s perceptions and attitudes toward the value it gains from maintaining a strong licensing position. IT Landscape in Russia In a country where software piracy is standard business practice, maintaining a strong licensing record can be a difficult decision. Keystone Strategy’s quantitative study of piracy’s impact estimates that Russian manufacturers playing by the rules (those with software compliance rates above the national average) experience $115 million in competitive disadvantage every year – which translates into the equivalent of hiring 15,000 employees. Mr. Necarsulmer, President of the Coalition for IP Rights addressed the severity of this damage, noting that “IPR violations not only hurt businesses in Russia, but cost the Russian government billions of rubles.” Evgeny Charkin, the CIO of Severstal, spoke to Keystone about how the advantages of legal software guided his firm’s strong licensing position. “IPR [intellectual property rights] violations not only hurt businesses in Russia, but cost the Russian government billions of rubles in uncollected revenues from counterfeit products evading taxes and duties…IPR violations are barriers to new investment and impede Russia’s effort to join the WTO.” Peter Necarsulmer, President, Coalition for IP Rights “The ERP implementation project will allow Severstal to re-evaluate and raise the effectiveness of key processes, from production, purchasing and sales to administration and company management. With its help we can…achieve a significant increase in operational effectiveness of our company, [and] carry out a cultural transformation.” Alexei Mordashov, CEO, Severstal “[Incorporating IT] has been very essential to the improvement of our business processes.” Evgeny Charkin, CIO, Severstal IT drives Severstal’s operational efficiency As a global manufacturer with customers and suppliers spread across the world, Severstal requires quick communication to minimize costs. The company has used IT to expedite and automate key processes across the supply chain to increase operational efficiency. “Software is critical to our business. Our board believes that it is a key differentiator of our business and a source of competitive advantage,” Mr. Charkin said. As such, Severstal has revamped its IT infrastructure over the past years with several major initiatives. CEO Alexei Mordashov expressed that SAP’s ERP implementation would allow the company to “raise the effectiveness of key processes, from production, purchasing and sales to administration and company management. With its help we can…achieve a significant increase in operational effectiveness of our company, [and] carry out a cultural transformation.” Benefits of Licensed IT Despite the unfair advantages that pirating manufacturers enjoy, Mr. Charkin remains unshaken on Severstal’s commitment to uphold the integrity of IP laws and fair competitive practices. “It is about the ethics. We don’t steal. It is not the kind of company we are.” He also highlights the role that adoption of licensed software plays in establishing the company’s credibility internationally and bolstering the Severstal brand in new markets. Mr. Charkin notes, “We are an international company…we do much business globally, such as in the U.S. We hold ourselves to the same standards as the international business community.” Looking Forward Severstal’s global expansion has been fueled by the strong IT foundation it has in place. Despite the unfair disadvantage the company might face from competitors’ widespread piracy, Severstal has thrived while promoting the responsible use of licensed software. Mr. Charkin remains optimistic that new regulations and a decrease in piracy will spur more innovation and software development since the two are interconnected.