BSB51915 DIPLOMA OF LEADERSHIP & MANAGEMENT
Conducted by CBS, a commercial training division of Central Institute of Technology
INTRODUCTION
CBS conducts the BSB51915 Diploma of Leadership & Management in an intensive blended format. Participants are
provided with essential pre-reading and in-course material and attend facilitated training over 6 days (in 2 blocks, as
3 + 3 days) during an 3-week period and are expected to complete assessment material in their own time.
Assessment requires the application of Management knowledge and skills and interpretation of pre-reading and
coursework materials. Participants will benefit most if they are currently in roles of this nature.
To be successful, participants should have knowledge of management processes.
PURPOSE
The Diploma of Leadership & Management reflects the role of individuals engaged by organisations to manage the
work of others or to add value to or review management practices. The preference for the intensive course format
is that participants are operating currently in a leadership role or acting in a management position, with
considerable experience in managing the work of others and sound knowledge of management practices and
processes.
Typically, people in these roles have considerable experience in their respective sectors, industries or vocational
areas and will couple an informed perspective of the specific work requirements with their managerial approaches.
At this level, managers provide leadership and guidance to others and take responsibility for the effective
functioning and performance of the team and its work outcomes.
Assessment will require application of significant management knowledge and skills, so participants will benefit most
if they are in a Team Leadership or Management position.
REQUIREMENTS FOR DIPLOMA OF LEADERSHIP & MANAGEMENT
For all assessment pathways (RPL, training and then assessment or a combination of both) participants will require
the following broad skills before undertaking the Diploma of Leadership & Management. The context for how the
skills are applied in the qualification has been provided.
Required skills:
Literacy and language skills
You will be required to source, sort, categorise, interpret and analyse information, write reports, create
documents using templates, follow style guides, spell and grammar check and proof read documentation. You will
be required to explain key points, understand and use specialised vocabulary, use correct referencing procedures
and conduct learning and assessments in English.
Planning skills
You will be required to plan and develop a range of materials for assessment purposes that may include (but are
not limited to); reports, forms, presentations, action plans, flow charts and registers that show your understanding
of the context and framework of Frontline Management and associated tools. You must be able to plan for and
carry out assessments and manage your time appropriately to submit your assessments by the due date(s).
Page 1 of 4
Research and analytical skills
You will be required to identify, and use appropriate resources to develop materials to complete assessments. You
will require access to, and knowledge on how to use Internet based search engines. You will be required to
determine the importance and veracity of information sources and reference appropriately.
Technological skills
Technology is key tool in effective Management. You will be required to use a computer to create and format
documents, research information, develop and maintain registers and conduct Internet searches in the workplace
and to complete assessments. A working knowledge of word processing, spreadsheets and presentation programs
is required prior to attending.
UNITS OF COMPETENCY
To qualify for the Diploma of Leadership & Management you must complete successfully 12 units of competency.
The units of competency are outlined below.
BSBLDR50/AUJ41 Develop and use emotional intelligence
BSBMGT517/AUJ03 Manage operational plan
BSBLDR502/AUI26 Lead and manage effective workplace relationships
BSBWOR502/AUH47 Lead and manage team effectiveness
BSBLDR504/AUL76 Implement diversity in the workplace
BSBPMG522/AUI91 Undertake project work
BSBRSK501/AUM52 Manage Risk
BSBWOR501/AUK69 Manage personal work and professional development
BSBCUS501/AUM47 Manage quality customer service
BSBLDR503/AUJ82 Communicate with influence
BSBMGT502/AUI44 Manage people performance
BSBMGT516/AUL24 Facilitate continuous improvement
LEARNING OUTCOMES
Develop and use emotional intelligence
1. Identify the impact of own emotions on others in
the workplace
2. Recognise and appreciate the emotional strengths
and weaknesses of others
3. Promote the development of emotional intelligence
in others
4. Utilise emotional intelligence to maximise team
outcomes
Manage operational plan
1. Develop operational plan
2. Plan and manage resource acquisition
3. Monitor and review operational performance
Page 2 of 4
Lead and manage effective workplace
relationships
1. Manage ideas and information
2. Establish systems to develop trust and confidence
3. Manage the development and maintenance of
networks and relationships
4. Manage difficulties to achieve positive outcomes
Implement diversity in the workplace
1. Scope workforce diversity
2. Integrate diversity into workplace operations
3. Implement diversity across the workplace
4. Review and evaluate diversity in the workplace
Manage Risk
1. Establish risk context
2. Identify risks
3. Analyse risks
4. Select and implement treatments
Lead and manage team effectiveness
1. Establish team performance plan
2. Develop and facilitate team cohesion
3. Facilitate teamwork
4. Liaise with stakeholders
Undertake project work
1. Define project
2. Develop project plan
3. Administer and monitor project
4. Finalise project
5. Review project
Manage personal work and professional
development
1. Establish personal work goals
2. Set and meet own work priorities
3. Develop and maintain professional competence
Manage quality customer service
1. Plan to meet internal and external customer
requirements
2. Ensure delivery of quality products and services
3. Monitor, adjust and review customer service
Communicate with influence
1. Communicate clearly
2. Present and negotiate persuasively
3. Participate in and lead, meetings effectively
4. Make presentations at meetings, forums and
conferences
Manage people performance
1. Allocate work
2. Assess performance
3. Provide feedback
4. Manage follow up
Facilitate continuous improvement
1. Lead continuous improvement systems and
processes
2. Monitor and adjust performance strategies
3. Manage opportunities for further improvement
DELIVERY & ASSESSMENT INFORMATION
It has been advised previously that CBS conducts Diploma delivery, including assessment, in an intensive training
format delivered face-to-face within the training blocks detailed above. Participants should be able to allocate
time and energy to complete the course and assessments on time.
Students are also required to undertake self-directed pre-reading to interpret and understand the pre-course
materiel supplied. This time will vary between students; a guideline estimate is 3-4 hours per unit, or about 30
hours of self-directed pre-reading.
Part of the assessment component includes assessment tasks for completion both during training sessions and
within participants’ own personal time. The self-directed learning time required for this will also vary from student
to student (depending on individual Management knowledge, skills and experience and ability to grasp and apply
new concepts). As a guideline, it will be approximately 7 hours (about 1 day) per unit, or 84 hours, for completion
in full of the course assessment requirements. This time is additional to class session attendance, though includes
time to prepare, draft, check, finalise and print all of the required assessment documents.
Page 3 of 4
QUALIFICATION AND UNIT INFORMATION
For detailed information on the qualification or unit of competency please refer to this website
http://training.gov.au
Note: In the search criteria you may search by Qualification (ie BSB51915) or by unit of competency (ie
BSBMGT516). When you get to the appropriate page you will need to download the most recent version of the
word or PDF document located in the Release history section of the web page.
FURTHER INFORMATION
For further information on CBS, our Appeals and Complaints Policy and Procedures please review the Participant
Induction, access information on the Central Institute of Technology Website or consult with the Course
Coordinator.
INVESTMENT
$3,400 (GST free) the fees include course material and assessment fees only
DURATION
Face to face contact:
2 blocks (3 + 3 days)
Self-directed reading:
Approximately 30 hours
Self-directed assessment time:
Approximately 84 hours
INTAKE DATES & TIMES
Intakes
Intake 1 2016 : 9, 10, 11, 23, 24, 25 February 2016
Intake 2 2016 : 28, 29, 30 June, 19, 20 & 21 July 2016
Session times
9.00am until 4.30pm
LOCATION
CBS Training
Enterprise Portfolio
Central Institute of Technology
Level 4, North Wing
25 Aberdeen Street
Northbridge WA 6003
CONTACT DETAILS
Email cbsoln@central.wa.edu.au
Telephone (08) 9427 1469
Page 4 of 4