SAVE THE CHILDREN INTERNATIONAL PROGRAMS JOB PROFILE JOB TITLE: Director of Program Development and Quality TEAM/ PROGRAMME: Senior Management Team in Yemen GRADE: TBD (competitive package) LOCATION: Sana’a, Yemen POST TYPE: Fixed term, two-years, unaccompanied CHILD SAFEGUARDING: Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people ROLE PURPOSE: The Director of Program Development and Quality shares in the overall responsibility for the direction and coordination of the Country Office program. As a member of the Senior Management Team (SMT) in Yemen, the Director of Program Development and Quality is responsible for overseeing the development of high quality, innovative programs that deliver immediate and lasting change for children and monitoring the quality of the implementation of those programs. The Director of Program Development and Quality also leads in providing technical assistance and appropriate monitoring and evaluation in emergency responses. SCOPE OF ROLE: Reports to: Country Director Dimensions: Save the Children works throughout Yemen with offices in Sana’a, Amran, Dhamar, Hodeida, Sa’ada, Taiz, Aden and Lahj. The current portfolio covers seven technical sectors and totals roughly 30 million USD annually. Staff directly reporting to this post: Technical Advisors, Proposal Coordinator, MEAL Manager Budget responsibility: Several hundred thousand KEY AREAS OF ACCOUNTABILITY: . As a member of the Senior Management Team: Provide leadership of the Yemen Country Office Develop an organisational culture that reflects our dual mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our members and donors Establish, maintain, and improve active and regular working relationships with: host government authorities, partner agencies including humanitarian and development donors, and local and international NGOs Ensure that the Yemen Country Office complies with all Save the Children Management Operating Standards and Standard Operating Procedures Ensure that all required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office Strategic Planning Provide strategic vision and direction to the Save the Children Yemen Program Regularly lead review sessions and revision of the strategic plan to measure progress and reassess priorities Take a lead role in developing program strategies and annual plans ensuring coordination of all technical input to country strategy, proposals and reports Lead in conceptualizing and designing cost effective, innovative and high quality programs to serve difficult to reach children 15.9.2013 SAVE THE CHILDREN INTERNATIONAL PROGRAMS JOB PROFILE Ensure that programs are relevant to children in Yemen and to the global program and advocacy objectives of the Save the Children members Design and implement effective partnership strategies, ensuring that every partnership is formed in the context of the Theory of Change and is designed and managed so that the partnership furthers achievement of Save the Children's global strategy and strengthens local and national capacity to deliver for children Program Design and Technical Assistance Ensure that the Yemen Country Office has a first class, multi-sectoral and dual mandate program reflecting all priority technical and sector aspects of the Save the Children global strategy Ensure the design and development of child focused emergency and development programs of a high quality that contribute to the Country Office’s strategies and plans, informed by child participation where possible Support the Director of Program Implementation in the implementation and monitoring of all longer term technical goals, objectives and policies Ensure that the different technical sectors of the Country Office are coordinated, integrated and support each other to optimize programs and projects Ensure that technical directors and advisors provide input into proposals and proactively and regularly communicate planned requirements for program design and implementation to relevant CO departments/functions Support the Director of Program Implementation in ensuring adequate resources are secured for program activities from both grants and the private funds of Save the Children members, including identifying strategic leads and concepts Ensure that all sectors apply a risk lens to program design and implementation in line with the Save the Children policy on Disaster Risk Reduction Ensure appropriate levels of technical assistance and capacity building is provided to partners Works with the Director of Member Service to seek the involvement of member technical assistance Ensure excellent coordination and cooperation with incoming technical advisors as well as surge teams during emergencies Assessment, Monitoring and Evaluation Maintain a robust M&E system to measure achievement and progress toward program goals and results Measure achievement and progress toward program goals and results through the M&E system Lead on internal and external program/project evaluations as necessary and ensure the execution of baseline, periodic, and final evaluations as necessary in coordination with Director of Program Implementation Knowledge Management Ensure learning by the country program from relevant best practice and assess performance regularly against agreed program objectives and indicators Ensure learning by the country program from relevant best practice internally and externally both nationally and globally and make learning from Yemen available for other programs. Engage in relevant national and global networks Staff Management, Mentorship, and Development – Program Development and Quality Develop a culture and focus on quality across the country programme, ensuring that colleagues are recognized for their successes and supported in meeting challenges 15.9.2013 SAVE THE CHILDREN INTERNATIONAL PROGRAMS JOB PROFILE Ensure appropriate staffing within Program Development and Quality department Manage Program Development and Quality team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff Oversee that all technical sector staff proactively build and maintain technical skills and competencies required for leading and/or advising first class programs – both development and emergency programs Manage the performance of all staff in the Program Development and Quality work area through: o Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations; o Coaching, mentoring and other developmental opportunities; o Recognition and rewards for outstanding performance; o Documentation of performance that is less than satisfactory, with appropriate performance improvements/ workplans SKILLS AND BEHAVIOURS (our Values in Practice) Accountability: Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved Creates a managerial environment across the Region to lead, enable and maintain our culture of child safeguarding Ambition: Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same Future orientated, thinks strategically and on a global scale Collaboration: Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters Values diversity and different people’s perspectives, able to work cross-culturally. Creativity: Develops and encourages new and innovative solutions Cuts away bureaucracy and encourages an entrepreneurial approach Integrity: Honest, encourages openness and transparency, builds trust and confidence Displays consistent excellent judgement QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES: Masters’ degree in Social Sciences or related field Minimum of 7 years’ experience in an NGO environment, including experience directing and implementing programs for children in both emergency and development contexts Experience in more than one of the Save the Children priority sectors: education; child protection; child rights governance; health and nutrition; food security and livelihoods; emergencies. Demonstrated leadership and management skills in a complex international setting Significant experience leading strategic planning and in programme design and proposal development 15.9.2013 SAVE THE CHILDREN INTERNATIONAL PROGRAMS JOB PROFILE Strong understanding of different methodologies of monitoring and evaluation and operational research and experience in developing integrated MEAL systems Ability to effectively establish a learning culture within an organisation Experience in successfully establishing and managing collaborative relationships and partnerships with donors and government counterparts. Strong representation and influencing skills Experience of management of diverse workforce including effective performance management and utilisation of capacity building, coaching, and mentoring skills Demonstrated use of positive coping strategies in stressful environments Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches Fluency in written and spoken English; Arabic language skills a plus Date of issue: 15.9.2013 16 September 2013 Author : Casey Harrity