GAC012 AE#2 Cherry Zhao 113028 Table of Contents Executive Summary ...................................................................................................... 1 1.0 Introduction.......................................................................................................... 2 2.0 Methods................................................................................................................. 2 3.0 Findings................................................................................................................. 3 4.0 Discussion ............................................................................................................. 6 5.0 Conclusions and Recommendations .................................................................. 7 Reference List ................................................................................................................ 8 29/6/2012 GAC012 AE#2 Cherry Zhao 113028 Executive Summary The purpose of the research is to find out a more effective marketing mix of Sprite by comparing with its key competitor—7Up’s marketing mix. The statement that the second marketing mix (Table 3) is more competitive is supported by this research. By searching online, the marketing mixes and SWOT analysis are found and contrasted in order to elaborate a better one for Sprite. The ranking of soft drink brands are included in findings to compare the effectiveness of two brands’ marketing mix. In discussion part, the main findings are analyzed and the improvements like more detailed website, more adequate price and better advertisements and promotions are added to the second marketing mix of Sprite and its predominance over its competitor is outlined. The second marketing mix is more effective for it surpasses its competitor in lower price, more attractive promotions and reputation. 29/6/2012 Page1 GAC012 AE#2 Cherry Zhao 113028 1.0 Introduction Coca Cola is the worldwide well-known company of soft drinks with extraordinary social popularity and long history. Being a part of food industry, its market is targeting at almost people all over the world. Sprite is one of Coca Cola’s most successful and popular products spreading over 190 countries’ around the world. Owing to its clear color and refreshing taste, easily-accepted price and its characteristic that can be purchased easily, Sprite is the bestselling noncoke product in Coca Cola Company. 7Up, another famous soft drink of PepsiCo Company, has considerable popularity and shares some similar features with Sprite. The objective of the report is to analyze and improve Sprite’s marketing mix by comparing and contrasting with its competitor, 7Up. The reason for choosing these two products is because the competition between Coca Cola and PepsiCo remains a heated issue and Sprite and 7Up each are their leading products with a number of similarities. Their SWOT analysis, marketing mix, sales volume and other factors are included in the report for further discussion and conclusion. SWOT analysis includes the strengths, weaknesses, opportunities and threats while the marketing mix consists of product, price, place and promotion information of the chosen product, therefore they are all necessary indicators of a product. It is expected that Sprite’s marketing mix is more successful than 7up. 2.0 Methods To complete this research, the marketing mix and SWOT analysis of Sprite and 7up are collected from relevant marketing websites and reports. To gain a more convincing and reasonable result, statistics like sales volume of Sprite and 7Up are collected. By compare and contrast those statistics, the effectiveness of two product’s marketing mix is more clear and measureable. The strength of two companies, Coca Cola and PepsiCo, will also be considered, for it may influence the marketing of Sprite and 7Up. After comparison and contrast, the conclusion about which product’s marketing mix is more successful and the improvement of 29/6/2012 Page2 GAC012 AE#2 Cherry Zhao 113028 chosen product—Sprite will be gotten and the conclusion will be drawn. 3.0 Findings The key competitor of Sprite is PepsiCo’s 7Up; they have some similar characteristics and strength that they are both clear, lemon-lime flavoured, caffeine free soft drinks (Olivia, 2011). While there are still some differences embodying in there marketing mix. Table 1: 7Up’s marketing mix: 7 Up is clear, lemon-lime flavored, caffeine free soft drink. Since 2006, all artificial additives and preservatives had been removed. 7Up has more fizz and less lemon and sugary taste than Product Sprite. And the ingredients of 7Up contain carbonated water, high fructose corn syrup, natural flavors, citric acid, and natural potassium citrate. (7 Up, the Making of a Legend, 2007) Price 1L: £1.39 6×330mL: £3.19 2L: £1.89 (7 Up, 2012) 7 Up can be found in countries where PepsiCo factories are located. It is also easily available Place in big and small shops, vending machines and even online shops. In 2012, 7Up has several promotions. 1. By collecting the limited edition player cans, customers may have chance to meet Dream Promotion Team. 2. Every bottle wins Facebook credits. (7Up Promotions, 2012) A SWOT analysis of the chosen product—Sprite is listed below: Strengths Manufactured by the Coca-Cola Company therefore are very well funded. It has clear color (good for people with braces or dental appliances) and it is caffeine-free, which means Sprite will not bring harmful influences to human body because of caffeine. 29/6/2012 Page3 GAC012 AE#2 Cherry Zhao 113028 It is versatile: can be mixed with other juices to create different taste sensations. Weaknesses Contents of the product are all chemical based which may cause health conscious people to avoid it. 7UP’s (major competitor) website is far more informative than that of Sprite. It offers nutritive facts and answers to frequently asked questions which the Sprite website lacks. Sprite has infrequent promotional campaigns and a mixed up voice of communication. Opportunities People tend to believe that high amount of bubbles in Sprite settles down stomach; People who limit their caffeine intake prefer lemon lime soft drinks. Threats 7UP (major competitor) has recently been made a healthier soft drink. As well as competition from other brands in the lemon lime soft drink field such as Sierra Mist and Bubble Up. Increasing people start to consider about health issues brought by soft drinks. (Bhasin, H.,2011, Available at: http://www.marketing91.com/swot-sprite/) The original marketing mix of Sprite can be found and listed below. Table 2: Original Marketing Mix of Sprite Sprite is a transparent lemon-lime flavored non caffeine soft drink. It comes in a primarily Product silver, green, and blue can or a green transparent bottle with a primarily green and blue label. Price 500mL: £1.38 6×330mL: £3.35 2L: £1.3 Can be purchased in over 190 countries by various ways, for example: in supermarkets, Place small shops, vending machines and e-shops. Street basketball competitions in 2009. Promotion Get different prizes by buying Sprite. (like: popular electronic products, trips and another bottle of Sprite) Comparing and contrasting with 7Up’s marketing mix, Sprite has some aspects to be improved. In order to 29/6/2012 Page4 GAC012 AE#2 Cherry Zhao 113028 widen the gap between 7ups, following factors should be considered in the following marketing mix. Table 3: Improving Marketing Mix of Sprite Use the natural and healthy substitute instead of artificial additives in ingredients. Product Design different and special packaging and bottles of Sprite in special holidays and anniversaries to draw customers’ attentions. Price 1L: £1.08 6×330mL: £3.18 2L: £1.6 Can be purchased in over 190 countries by various ways, for example: in supermarkets, Place small shops, vending machines and e-shops. Frequent advertisements on TV with pop stars and creativity. Street basketball competitions in 2009. Get different prizes by buying Sprite. (like: popular electronic products, trips and another Promotion bottle of Sprite) Promotions should be clearly mentioned on the well-designed official websites. Provide chance for customers to meet popular stars. To compare whether the Sprite or 7Up marketing mix is more effective, their sales volume in 2003 and soft drink ranking in 2007 and 2011 have been collected for analyzing. Table 4: Top 10 Soft Drinks in the US, 2003 Rank Brand Cases Sold (millions) Market Share Share Growth Share Point Change 5 Sprite 601.4 5.9 -5.0% -0.3 10 7 Up 126.3 1.2 -27.6% -0.5 (Source: Beverage Market Corporation. This table is for US market, 2003) Table 5: Top 10 Soft Drinks 29/6/2012 Page5 GAC012 AE#2 Cherry Zhao 113028 2007 2011 1. Coca-Cola Classic (Coca-Cola) Coca-Cola Classic (Coca-Cola) 2. Pepsi cola (PepsiCo) Diet Coke (Coca-Cola) 3. Diet Coke (Coca-Cola) Pepsi cola (PepsiCo) 4. Mountain Dew (PepsiCo) Mountain Dew (PepsiCo) 5. Diet Pepsi (PepsiCo) Dr. Pepper (Dr. Pepper/Snapple) 6. Dr. Pepper (Cadbury-Schweppes) Sprite (Coca-Cola) 7. Sprite (Coca-Cola) Diet Pepsi (PepsiCo) 8. Fanta (Coca-Cola) Diet Mountain Dew (PepsiCo) 9. Caffeine-Free Diet Coke (Coca-Cola) Diet Dr. Pepper (Dr. Pepper/Snapple) 10. Diet Mountain Dew (PepsiCo) Fanta (Coca-Cola) (Top 10 Soft Drinks, 2011. http://www.energyfiend.com/top-10-soft-drinks) 4.0 Discussion Both two brands, Sprite and 7Up, have remarkable influences on world soft drink market for their prominent globalization and considerable sales volume. Because Sprite belongs to Coca Cola Company, provides it a great amount of fund; and Sprite also have strength that its clear color focus on people wearing braces. Caffeine free characteristic matches modern people’s health criteria, which creates opportunities for Sprite to draw attention from customers caring about health issues. (SWOT in Findings) However, comparing to 7Up, Sprite has evident weakness that is, unlike 7Up, it still use some chemical component instead of natural additives, which makes it essential to find out the substitutes to those artificial ingredients. It is also clear that 29/6/2012 Page6 GAC012 AE#2 Cherry Zhao 113028 though 2L Sprite has much lower price than the same size 7Up, canned Sprite is more costly than 7Up, which generates the improvement of lowering canned Sprite price in the second marketing mix. Moreover, it is a well accepted fact that there are not many differences between mere product of Sprite and 7Up, thus, to enlarge the gap between Sprite and its competitor, advertisements and promotions should be taken into a great account by Coca Cola Company. From SWOT analysis and 7Up’s marketing mix (Table 1), 7Up’s strength of website advertising can be discovered for there is more available detail information and current promotions found on 7Up’s website than Sprite’s. This factor provides the reason why the second marketing mix of Sprite is superior to the first one, for it has mentioned the elaboration of Sprite’s websites and its promotions. By comparing with 7Up, the weaknesses in Sprite’s original marketing mix has been improved and manifested in the second marketing mix. Table 4 and Table 5 provide ranking and sales volume of soft drink and show the Sprite’s predominance over 7Up in market, which indicates that Sprite has built up better reputation and selling achievements than 7Up. Nevertheless, the prices of both products are from UK market and Soft Drink Rankings are from US market, so the results would become more general and convincing with more global data been collected. Because both Sprite and 7Up are worldwide brand, the findings can have regional distinctions due to various marketing strategies applied in different parts of world. 5.0 Conclusions and Recommendations To sum up, the second marketing mix of Sprite is superior to the first one for it has improved its promotions and mentioned an official website with more details and natural ingredients like 7Up. Even if Sprite had won more achievements in selling, the second marketing mix can help Sprite make a wider gap between 7Up and weaken Sprite’s weaknesses and threats. This new marketing mix will beat its competitor in lower price, healthier product and more attractive promotions. 29/6/2012 Page7 GAC012 AE#2 Cherry Zhao 113028 Reference List: Bhasin, H. (2011), SWOT Sprite, Marketing 91 [on line]. Available at: http://www.marketing91.com/swot-sprite/ [Accessed 23 June 2012] Olivia (2011), Differences between 7Up and Sprite [online]. Available at: http://www.differencebetween.com/difference-between-7up-and-vs-sprite/ [Accessed 23 June 2012] Sprite- An Innovative Product Launch (no date), Scribd [online]. Available at: http://www.scribd.com/diyasiddhu/d/36977471-Final-Sprite [Accessed 23 June 2012] Sprite (2007), MBA Skool [online]. Available at: http://www.mbaskool.com/brandguide/food-and-beverages/639-starbucks.html [Accessed 23 June 2012] Top 10 Soft Drinks (2011), Energy Fiend [online]. Available at: http://www.energyfiend.com/top-10-soft-drinks [Accessed 24 June 2012] 7Up Products and Promotions (2012), 7Up [online]. Available at: http://www.7up.com/products/#/7up [Accessed 24 June 2012] 7 Up, the Making of a Legend (2007), Archive [online]. Available at: http://web.archive.org/web/20080430022917/http://www.brandspeoplelove.com/csab/?TabId=148 [Accessed 24 June 2012] 29/6/2012 Page8