All (10) sessions are once a week, Thursdays from 8:30 a.m. to 12:30 p.m. A one-hour orientation to the program and 360° assessment overview will be conducted on Sept. 10 th , 2015 at the UCSD Training Center North facility.
The Manager's Toolkit presents participants with a variety of key management principles and theories in practical terms they can use to gain insights to their management skills and attitudes on the job. The program exposes employees to common managerial situations and includes a 360° feedback assessment. The feedback provided from the assessment is used to inform the creation of an individual development plan and allow further development in a “safe” setting. Facilitated by Lead Instructor and team of SMEs.
Pre-Program Required Orientation Session 9/10/15, Location:
TCN ,11:00 a.m.-12:00 p.m. w/Locke Epsten
Team Development 10/8/2015, #115, w/Rich Mayhew
Explore characteristics of high performance teams
Learn the fundamentals of building successful teams
Learn the stages of team development
Learn about your role in leading teams
Capture best team development practices via interactive exercises and simulation
Customer Centered Workplaces 10/15/15, #115, w/Cath
DeStefano
Assess “how are we doing” with both our inside and outside customers
Utilize the Mind Map Tool
Prioritize target areas to tune up
Experience how leader styles affect team productivity
Management Style 10/22/15, #115, w/Rich Mayhew
Receive feedback on a matrix of skill sets in managing projects and processes; leading people and influencing the organization
Understand how some management styles are more appropriate than others in different situations
Discuss Management vs. Leadership
Conduct leadership exercise
Motivation and Fostering Peak Performance 10/29/15, #115, w/Greg Goates
Learn principles of performance management
Understand what motivates employees and how to recognize them
Learn how to give feedback and reward performance
Learn when and how to coach employees toward peak performance
Personal Growth 11/5/15, #309, w/Rich Mayhew
Apply SMART model to improving performance as outlined in the feedback reports
Discuss key leadership competencies
Coach and be coached in developing more effective management behaviors
Create individual goals and personal action plans for change
UC San Diego Extension, University City Center, Classroom
#115/#309, 6256 Greenwich Drive, San Diego, CA 92122
Building an Innovative Culture 11/12/15, #115, w/Greg
Goates
Take an innovation skills self-assessment
Understand the dynamics of innovation, possibility thinking, creativity and culture
Learn tools and tips for capturing and implementing an innovative culture
Effectively managing organizational change
Stressful Communication 11/19/15, #115, w/Byron Hanchett
Evaluate your conflict resolution style
Create options for tough situations
Reduce stress through mindfulness
Improve self-respect & integrity
Build better relationships
Give and receive constructive feedback
Problem Solving 12/3/15, #115, w/Rich Mayhew
Identify if an actual problem exists and define it appropriately
Use a validated problem solving process to find the problem’s true cause
Identify alternatives to eliminate the cause
Problem solving tool overview
Closing the Gap of Generation and Gender 12/10/15, #115, w/Christine DiDonato
Understand the changing dynamics of the workplace
Assess their “Influencer IQ” in the changing workplace
Move beyond generational stereotypes and understand the real data behind the newest generations in the workplace
Identify simple strategies to influence and innovate in the changing workplace
Leading and Facilitating Teams (Closing Session) 12/17/15,
#115 w/Rich Mayhew
Learn what makes an effective team leader
Develop facilitation skills and create a community of practice
Review of progress of 360 goals
Leverage your team’s skills and talents
Create a motivating & engaging environment
Darlene Hammon /(858) 534-9151/corped@ucsd.edu/ extension.ucsd.edu/corporate