{Healthcare Facility Name Here} Healthcare Partner Private Point of Dispensing (POD) Plan For Official Use Only TABLE OF CONTENTS Introduction …………………………………………………………………………………….2 Administration and Logistics …………………………………………………………….3 POD Operations and Assignments …………………………………………………….4 Demobilization …………………………………………………………………………….7 Training and Exercises ………………………………………………………………….....8 Plan Development and Maintenance ………………………………………………….....9 Appendices …………………………………………………………………………………...10 Appendix A: Acronyms …………………………………………………………………...10 Appendix B: Definition of Terms …………………………………………………………...11 Appendix C: Memorandum of Understanding …………………………………………...13 Appendix D: POD Registry Form …………………………………………………………...16 Appendix E: Dispensing Team …………………………………………………………...19 Appendix F: Organizational Charts …………………………………………………...20 Appendix G: Dispensing Site Set-Up …………………………………………………...22 Appendix H: Dispensing Site Needs …………………………………………………...24 Appendix I: Communications Plan …………………………………………………...25 Appendix J: Security Plan …………………………………………………………………...26 Appendix K: Job Action Sheets …………………………………………………………...28 Appendix L: Forms …………………………………………………………………………...85 Appendix M: Category A Agent and Pandemic Flu Fact Sheets …………………...89 Appendix N: Medication Information Sheets ………………………………….104 {Healthcare facility name} Private POD Plan – {date} 1 INTRODUCTION Purpose: This document outlines the plan to establish an emergency closed Health Care Partner Point of Dispensing Site at {Healthcare facility name} in the event of a public health emergency where antibiotics must be dispensed to all or a portion of the population of Washoe County. {Healthcare facility name} will provide medications to employees, family of employees, physicians, residents, volunteers, students, contractors, and vendors, as directed by the Washoe County Health District (Health District). Scope: Applies to the distribution of medications, including antibiotic, antiviral, or vaccines as appropriate for the type, locality, and severity of the event. Situation and Need for Mass Dispensing in a Public Health Emergency: Public health emergencies such as pandemic influenza or bioterrorism attacks can strike at any time. The Washoe County population may be at risk for such emergencies which would require that prophylactic medications be provided to the general public in order to prevent illness and death, in some cases within 48 hours of exposure to a biological threat. The Health District has identified local healthcare facilities as important community resources to assist the Health District in providing this life-saving service. {Healthcare facility name} has committed to being an active partner with the Health District. This includes hosting a Private Point of Dispensing (POD) site(s) as a means to provide protection to {Healthcare facility name} employees, employee family members, other personnel, and patients by means of distributing medications/administering vaccine as outlined by the Health District. Concept of Operations: The Health District will notify the Nevada Division of Public and Behavioral Health (NDPBH) of the need for establishing Healthcare Partner Private POD sites based on the threat and the population affected. If Healthcare Partner POD sites are necessary, the Health District will notify each organization to be activated with the appropriate information regarding the incident and each organization will initiate their Healthcare Partner POD Plan and the Hospital Incident Command System (HICS). The Health District, in collaboration with NDPBH, provides all medications, supplies, and information regarding the medication and the threat. The Health District provides training and exercises to employees who will operate the POD. Liability: Private POD’s are covered under the Public Readiness and Emergency Preparedness Act (PREP Act). The PREP Act alleviates concerns about liability related to the manufacture, testing, development, distribution, administration and use of countermeasures against chemical, biological, radiological and nuclear agents of terrorism, epidemics, and pandemics. The PREP Act authorizes the Department of Health and Human Services (HHS) to declare a “PREP Act Declaration” providing immunity from tort liability. NRS Title 4, Chapter 414 and Title 3, Chapter 41 also provides protection of liability for the POD. Both NRS Title 4 Chapter 414 as well as Title 3 Chapter 41 provides civil liability protection for any worker providing services in relation to necessary emergency procedures or other precautionary measures enacted by any political subdivision of the state as long as their actions do not constitute gross negligence or willful misconduct. Assumptions: The Regional Emergency Operations Center (REOC) will be operational. County and City resources will be mobilized to support the emergency. The incident will be declared an emergency and the Strategic National Stockpile (SNS) will be requested. Medical materiels and necessary documentation needed for the incident will be provided as described in the Health District’s Medical Countermeasures Distribution and Dispensing Plan upon receipt of federal assets. The Health District may provide training of personnel and may serve an advisory role to the Healthcare clinic operation. {Healthcare facility name} Private POD Plan – {date} 2 ADMINISTRATION AND LOGISTICS The {Healthcare facility name} Private POD Plan will be activated during a public health emergency only when requested by the Health District. Agreements: {Healthcare facility name} has signed and will maintain a Memorandum of Understanding (MOU) with the Health District that outlines each agency’s responsibilities in participating in the Private POD program. A copy of this MOU can be found in Appendix C of this Plan. Notification: In the event of a public health emergency where a closed Health Care Partner Point of Dispensing Site will need to be utilized, the Health District Representative will notify the {Healthcare facility name} Dispensing Site Coordinator to request Dispensing Site activation. The Administrator on Duty (AOD) or their designee will be the Dispensing Site Coordinator. The AOD is a leader within the organization who is assigned the on-call administrative duties for the hospital. During any event, they function as the initial Incident Commander. The Dispensing Site Coordinator will inform the Health District Representative if and when the dispensing site is available to initiate dispensing operations and the number of employees and employee family members to be receiving medication. Once {Healthcare facility name}’s Hospital Incident Command is activated, the Employee Health and Well-Being Unit Leader under the Logistics section will manage the event. Delivery and Receipt of Federal Assets and Supplies: {Healthcare facility name}’s loading dock area will be used for receipt of the Federal assets from the SNS. The {Healthcare facility name} Dispensing Site Coordinator will then take custody of the assets by signing a custody transfer form provided by the NDPBH. Upon receipt, the assets will be maintained in a secure, climate-controlled area by {Healthcare facility name}. The Health District Representative will provide an estimated time for delivery of the SNS assets. Public Information and Communication: {Healthcare facility name} will inform their employees per their Communications Annex in their Emergency Operations Plan of the activation of the closed Health Care Partner Dispensing Site(s). Security: Controlling the movement of individuals into, throughout, and out of {Healthcare facility name} during an emergency is essential to the safety of patients, visitors, and staff, as well as to the security of critical supplies, equipment, and utilities. The {Healthcare facility name} Public Safety Department is tasked via the Incident Commander with hospital security in the event of an emergency or disaster. In addition, under certain circumstances, the Reno Police Department or other community and/or state agencies will be called in to assist {Healthcare facility name} in the security of the facility. Therefore, community cooperation is essential as an interagency command is very likely. Inventory Control: The Logistics Section Chief and Support Branch Director under the Hospital Incident Command System are to maintain control of the SNS inventory. If more medication or other supplies are needed to complete dispensing operations, the Employee Health and Well-Being Unit Leader will notify the Logistics Section Chief under the Hospital Incident Command System and will notify the Dispensing Site Coordinator who will request the items from Health District. The Health District will provide an estimated time of arrival for the requested items. Inventory control forms are located in Appendix L. {Healthcare facility name} Private POD Plan – {date} 3 POD OPERATIONS AND ASSIGNMENTS Organization: HICS is the model tool for command, control, and coordination of a response to an emergency. HICS is built around five major components: Command, Operations, Planning, Logistics, and Finance. Each of these components can expand or contract based on the needs of the incident. Therefore, {Healthcare facility name} may choose to scale up or down or change dispensing operations to meet the needs of our business. {Healthcare facility name} Dispensing Site location is listed in the POD Registry Form included as Appendix D, and is noted below: {Address here City, NV 89xxx} Assignment of Responsibilities: {Healthcare facility name} shall identify personnel under the Logistics Section to manage their dispensing site and coordinate with the Health District. The responsibilities listed below are specific to the POD operation. The incident may encompass additional events that require these positions to perform the tasks below plus the tasks outlined in the HICS Job Action Sheets. As no two events are identical, these responsibilities and assignments are general guidelines and the Incident Command Staff will determine more detailed assignments if the incident parameters make this necessary. The Health District will provide training to all identified personnel on dispensing medication and running a dispensing site. At a minimum, {Healthcare facility name} shall identify personnel two deep for each of the following positions at the start of the incident and provide contact information to the Health District. This is to ensure sufficient staff is available to provide services for the expected duration. Additional staff can be assigned as necessary to provide continuity of service for the duration of the POD activation. POD Commander This position is not a recognized position title within the HICS structure. The functions will be performed by the Incident Commander or designee based on the operational conditions present at the time of the incident. This is similar to the Incident Commander fulfilling section chief positions at times based on the conditions of the incident. If conditions of the incident warrant, the Incident Commander may assign this function to a specific individual as a single assignment or to an active position within the incident structure. Coordinates the dispensing operation at the dispensing site. Primary point of contact between the organization and the Health District in the development and implementation of this plan. This is the person the Health District will contact to request activation of the Health Care Partner Dispensing Site. Maintains communication with the Health District’s Department Operations Center (DOC) during the emergency. Logistics Section Chief Organize and manage the services required to maintain the hospital’s supplies, facilities, transportation, and labor pool. Ensure the provision of logistical, psychological, and medical support of hospital staff and their dependents. Establishes a planning committee with appropriate personnel. Support Branch Director Coordinate the activities, needs, and operation of the Unit Leaders listed below. Based on the incident, this position may be combined with the Logistics Section Chief or one of the Unit Leader positions provided proper span of control is maintained. Employee Health and Well-Being Unit Leader {Healthcare facility name} Private POD Plan – {date} 4 Ensure the availability of medical care for injured or ill staff. Ensure the availability of behavioral and psychological support services to meet staff needs during and following an incident. Coordinate mass prophylaxis/vaccination/immunization of staff, if required. Coordinate medical surveillance program for employees. Responsible for overall dispensing site operation and security and is the primary decision-maker for the facility during the emergency. Manages and tracks inventory of supplies. Responsible for overall logistics direction of the dispensing site. Family Care Unit Leader Ensure the availability of medical, logistic and mental health and day care for the families of staff members. Coordinate mass prophylaxis/vaccination/immunization of family members if required. Supply Unit Leader Acquire, inventory, maintain, and provide medical and non-medical care equipment, supplies, and pharmaceuticals. Labor Pool and Credentialing Unit Leader Collect and inventory available staff and volunteers at a central point (Labor Pool) for assignment by the Staging Officer. Maintain adequate numbers of both medical and non-medical personnel. Assist in the maintenance of staff morale. Greeters Greet, direct and triage participants. Provide information related to public health emergency. Answer participant questions within scope of training and qualifications. Educators Provide Medical Screening Form or Vaccine Consent Form to those who do not bring a form with them (forms will be available for download via the Health District website). Sample forms are included in Appendix L). Assist staff, staff family and others at Private POD site in completion of their Medical Screening Form or Vaccine Consent Form. Screeners Review client Medical Screening Form or Vaccine Consent Form for completeness and contraindications. Determine appropriate medication/vaccine to be dispensed/administered. Dispensers/Vaccinators Provide a second review of the client Medical Screening Form or Vaccine Consent Form and contraindications. Dispense/administer appropriate medication/vaccine. Provide each individual with patient instructions. THE INDIVIDUAL WILL LEAVE THE MEDICAL SCREENING FORM OR VACCINE CONSENT FORM WITH POD STAFF, to be returned to the Health District in order for all patient data to be tracked and entered into WebIZ’s Countermeasure Response Administration (CRA) database. In some circumstances employees can obtain medication for their household rather than have everyone come to the dispensing site(s). {Healthcare facility name} Private POD Plan – {date} 5 Medical Evaluator Provides recommendations to those individuals who cannot receive mediation/vaccine at Private POD site due to contraindications. Job Actions Sheets for positions noted above are included in Appendix K. Note: Depending on the size of POD operations, some the above positions may be combined, or additional positions may be added. Furthermore, {Healthcare facility name} may request Medical Reserve Corps (MRC) or Community Emergency Response Team (CERT) volunteers through the Regional Emergency Operations Center to assist with POD operations. {Healthcare facility name} Private POD Plan – {date} 6 DEMOBILIZATION When dispensing operations are complete, the Dispensing Site Coordinator will contact the Health District Representative to inform them that the dispensing site is closing and to schedule pick up of the remaining SNS assets. The {Healthcare facility name} Pharmacy Representative will provide the Employee Health and Well-Being Unit Leader with all pharmaceutical inventory tracking forms and repack all unused and returnable SNS assets to be collected by Health District. The {Healthcare facility name} Dispensing Site Team and the Supply Unit Leader will supply the other inventory tracking sheets to the Dispensing Site Coordinator. All Medical Screening Forms and all other documentation shall be submitted to the Health District. {Healthcare facility name} Private POD Plan – {date} 7 TRAINING AND EXERCISES Training: The Health District will provide training to the {Healthcare facility name} closed Health Care Partner Dispensing team on managing and operating the dispensing site. The {Healthcare facility name} Team will provide just-in-time training to dispensing site staff in the event the closed Health Care Partner Dispensing Site will need to be activated. The Health District will provide the Dispensing Site Team with just-in-time training materials. Exercises: {Healthcare facility name} shall participate in at least one tabletop, functional or full scale exercise in coordination with the Health District to test this plan. The Health District will provide assistance in developing this exercise and any other exercises {Healthcare facility name} wishes to conduct regarding Private POD Dispensing Sites. {Healthcare facility name} Private POD Plan – {date} 8 PLAN DEVELOPMENT AND MAINTENANCE This closed Health Care Partner Dispensing Plan will be developed, maintained and updated as appropriate by the {Healthcare facility name} Dispensing Site Coordinator with assistance from the Health District. {Healthcare facility name} will provide the Health District with a copy of the completed plan and any updates as they are made. {Healthcare facility name} Private POD Plan – {date} 9 APPENDIX A: ACRONYMS CDC DOC HICS ICS MOU NDPBH NIMS POD PREP Act REOC RSS SNS WCHD Centers for Disease Control and Prevention Department Operations Center Hospital Incident Command System Incident Command System Memorandum of Understanding Nevada Division of Public and Behavioral Health National Incident Management System Point of Dispensing Public Readiness and Emergency Preparedness Act Regional Emergency Operations Center Receipt, Staging and Storage Strategic National Stockpile Washoe County Health District {Healthcare facility name} Private POD Plan – {date} 10 APPENDIX B: DEFINITION OF TERMS Centers for Disease Control and Prevention – A federal agency under the Department of Health and Human Services. Its main goal is to protect public health and safety through the control and prevention of disease, injury and disability. CDC’s Office of Public Health Preparedness and Response leads the agency’s preparedness and response activities by providing strategic direction, support and coordination to build and strengthen a state’s capacity to adequately respond to threats. Department Operations Center – The protected site from which Washoe County Health District officials coordinate, monitor, and direct emergency response activities in a public health emergency. Nevada Division of Public and Behavioral Health – The mission of the Nevada DPBH is to protect, promote and improve the physical and behavioral health of the people in Nevada. The NDPBH Public Health Preparedness program assists Nevadans in preparation for a public health emergency, and is responsible for the dissemination of Strategic National Stockpile supplies to Private POD sites. Emergency – A condition of disaster or of extreme peril to the safety of persons and property within the County, caused by such conditions as air pollution, fire, flood, hazardous material incident, storm, epidemic, riot, drought, sudden and severe energy shortage, plant or animal infestations or disease, an earthquake or other conditions. Hospital Incident Command System – In response to the Federal, State and local regulations and nongovernment guidelines in the hospital emergency management, a group of hospitals in the 1990’s developed the Hospital Incident Command System (HICS) as a foundation for preparing for and responding to various types of disasters; the current system HICS reflects consistency with the National Incident Management System (NIMS). Hospitals are not required to use HICS. It is only one of several models that present ICS for hospitals. Incident Command System – A nationally used, standardized on-scene emergency management concept specifically designed to allow its user(s) to adopt an integrated organizational structure equal to the complexity and demands of single or multiple incidents, without being hindered by jurisdictional boundaries. ICS is the field-level component of NIMS. It is the combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure, with responsibility for the management of resources to effectively accomplish stated objectives pertinent to an incident. Memorandum of Understanding – A document that expresses mutual accord on an issue between one or more parties. National Incident Management System – NIMS identifies concepts and principles that answer how to manage emergencies form preparedness to recovery regardless of their cause, size, location or complexity. NIMS provides a consistent nationwide approach and vocabulary for multiple agencies or jurisdictions to work together to build, sustain and deliver the core capabilities needed to achieve a secure and resilient nation. Point of Dispensing – A location where medications/vaccine from the Strategic National Stockpile can be provided to people in response to a public health emergency. Public Readiness and Emergency Preparedness Act – The PREP Act authorizes the Secretary of the Department of Health and Human Services (Secretary) to issue a declaration (PREP Act declaration) that provides immunity from liability (except for willful misconduct) for claims of loss caused, arising out of, relating to, or resulting from administration or use of countermeasures to diseases, threats and conditions determined by the Secretary to constitute a present, or credible risk of a future public health emergency to {Healthcare facility name} Private POD Plan – {date} 11 entities and individuals involved in the development, manufacture, testing, distribution, administration, and use of such countermeasures. Regional Emergency Operations Center – A single, permanently established, ready to operate Regional EOC in Washoe County to perform individual and/or integrated EOC response services in support of jurisdictional emergencies or larger regional emergencies and disasters involving two or more jurisdictions. Receipt, Staging and Storage Site – The site where Strategic National Stockpile assets are delivered from the CDC to the State of Nevada. Strategic National Stockpile medications and supplies are stored and managed within this site prior to being delivered to public and private PODs. Strategic National Stockpile – The Nation’s most important resource for provisioning critical medical materiel to protect the American public if there is a public health emergency (terrorist attack, pandemic) severe enough to cause local supplies to run out. Washoe County Health District – Pursuant to NRS 439.410, the Health District is a public agency with jurisdiction over all public health matters within Washoe County, Nevada. The Washoe County Health District Public Health Preparedness program is responsible for coordinating activities relating to public health emergency preparedness and response. {Healthcare facility name} Private POD Plan – {date} 12 APPENDIX C: MEMORANDUM OF UNDERSTANDING Memorandum of Understanding Between Washoe County Health District And {Healthcare facility name} This Memorandum of Understanding (MOU) is made and entered into between the Washoe County Health District (Health District) and {Healthcare facility name}. INSERT MOU HERE {Healthcare facility name} Private POD Plan – {date} 13 APPENDIX D: POD REGISTRY FORM Point of Dispensing (POD) Registry Form - INSERT HERE {Healthcare facility name} Private POD Plan – {date} 14 APPENDIX E: DISPENSING TEAMS {Healthcare facility name} POD is anticipated to operate in two 12-hour shifts per 24-hour period until all employees, employee family members and patients are medicated or vaccinated. {Healthcare facility name} POD will be staffed according to the severity of the event, availability of medication/vaccine and the ability to maintain normal business operations. While the exact number of Dispensing Site staff will be determined at the time of a public health emergency, {Healthcare facility name} expects a staffing model as described in the table below. Dispensing Site Position Dispensing Site Coordinator # Staff Required per Shift Complete numbers here Greeters Educators Screeners Dispensers/Vaccinators Medical Evaluator TOTAL STAFF REQUIRED (per shift) {Healthcare facility name} Private POD Plan – {date} 15 APPENDIX F: ORGANIZATIONAL CHARTS Hospital Incident Command System (HICS) Organizational Chart {Healthcare facility name} Private POD Plan – {date} 16 Sample Point of Dispensing (POD) Organizational Chart {Healthcare facility name} Private POD Plan – {date} 17 APPENDIX G: DISPENSING SITE SET-UPS Walk-Through Example: INSERT MAP HERE S O S O Mandalay A FORMS DISPENSING Mandalay B SCREENING S O Greeters S O {Healthcare facility name} Private POD Plan – {date} P O D 18 Drive-Through Example: INSERT MAP HERE {Healthcare facility name} Private POD Plan – {date} 19 APPENDIX H: DISPENSING SITE NEEDS The following items are examples of items needed at each dispensing site: ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Adequate Parking ADA Accessible Restrooms Break Rooms for Staff Secure Medication Storage Notepads Photocopier/Paper Telephone Availability Computer and Printer Fax Machine File Folders and File Boxes Tables and Chairs First Aid Wastebaskets/Linings Pens Staplers Clipboards List of Emergency Numbers (Health District, Law Enforcement, Emergency Medical Services) Signs to Identify Each Station {Healthcare facility name} Private POD Plan – {date} 20 APPENDIX I: COMMUNICATIONS PLAN FOR POD OPS {Healthcare facility name} will inform their employees per their Communications Annex in their Emergency Operations Plan of the activation of the closed Health Care Partner Dispensing Sites. OR INSERT COMMS PLAN HERE {Healthcare facility name} Private POD Plan – {date} 21 APPENDIX J: SECURITY RECOMMENDATIONS Overview: Security of a POD location is of critical importance during an event that requires its activation. When activating a Private POD, {Healthcare facility name} will work through the Regional Emergency Operations Center (REOC) to augment security in an effort to safeguard the POD sites, medication/vaccine, and personnel associated with the POD. Vulnerability Assessments: A vulnerability assessment of the {Healthcare facility name} Dispensing Site(s) should be conducted by {Healthcare facility name} and appropriate action should be taken to address vulnerabilities. {Healthcare facility name} may enlist the support of the Northern Nevada Regional Intelligence Center to conduct vulnerability assessments for each site. Interior Physical Security: Upon activation of the POD site it is recommended to conduct a security sweep of the POD facility. Security should be maintained from that point forward until the POD site is closed. Additional security sweeps of the facility should be done upon discovery of any suspicious items or persons. Random security patrols of the site will provide visible security presence, as well as monitoring of the site security. Security of the Strategic National Stockpile (SNS): Transport and security of the SNS materiel from a Nevada SNS Receiving, Staging, Storing site will be handled by the Nevada Highway Patrol, National Guard, or other authority delegated by the Nevada Division of Public and Behavioral Health. The security of the SNS materiel at the POD site will be provided by locking the material in a secured room. Security will be posted at this room as necessary. Crowd Management within the POD: All identified POD locations should have exterior lighting. If available exterior lighting is inadequate or if there is a power failure, additional lighting and generators may be provided by {Healthcare facility name} or requests via the REOC. Crowd management and movement within the POD site is designed to provide the most direct and safe movement of people within the facility. Safety and security of POD staff and {Healthcare facility name} employees is of paramount importance. {Healthcare facility name} employees will require a combination of signage, verbal direction from POD staff, and other forms of information and communication regarding POD procedures. Access into the POD site and dispensing area should be limited to one entrance and one exit. All other access points should be blocked. Signage: POD signage should be used throughout the entire process to assist in crowd control. There are signs for use indoors and outdoors and these will help guide employees through the POD site. Specialized Unit Needs: If it becomes necessary to utilize a traffic control unit at {Healthcare facility name}’s private POD site(s), it will be handled by Security. Any other special unit needs are determined either through the original site vulnerability assessment or by Security on site at the time of the event. Crowd Control Outside the Facility: Greeters and signs are recommended to be outside the facility to direct individuals to the POD entrance. Greeters will also be inside the POD distributing informational material and will be available to answer questions and direct individuals to the screening and dispensing area. Access Control to Facility: Access to the facility should be limited to one entrance and one exit. All other access points should be blocked off. Any {Healthcare facility name} employee may enter the POD {Healthcare facility name} Private POD Plan – {date} 22 site during operational hours. It is recommended that only POD staff members, who are identified by {Healthcare facility name} identification, are allowed to be in the facility when the POD is not operational. Radios: If available, radios for communication with Security personnel will be utilized. Evacuation Plans: Egress out of the POD site when there is a security threat will be through any of the available doors leading to the facility’s exterior. Should fire alarms sound, all occupants will be directed to the nearest exits. Irate Persons: Should employees become irate while waiting in line and disrupt POD flow, the recommended policy is to: 1. Notify the highest in command in Security 2. Use best judgment to determine if the person should be removed from the line 3. Escort that person to a pre-designated area 4. Remove them from the POD site {Healthcare facility name} Private POD Plan – {date} 23 APPENDIX K: JOB ACTION SHEETS The following Job Action Sheets are included in Appendix K: HICS Specific Logistics Section Chief Support Branch Director Employee Health and Well-Being Unit Leader Supply Unit Leader Labor Pool and Credentialing Unit Leader Employee Family Care Unit Leader POD Specific POD Commander Medical Supply Unit Leader Greeter Educator Screener Dispenser/Vaccinator Medical Evaluator {Healthcare facility name} Private POD Plan – {date} 24 LOGISTICS SECTION CHIEF Mission: Organize and direct the service and support activities needed to ensure the material needs for the hospital’s response to an incident are available when needed. Position Reports to: Incident Commander Position Contact Information: Phone: ( Hospital Command Center (HCC): Phone: ( Command Location: ) ) Radio Channel: - Fax: ( Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: / ) / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. Immediate Response (0 – 2 hours) Time Initial Receive appointment Obtain briefing from the Incident Commander on: Size and complexity of incident Expectations of Incident Commander Incident objectives Involvement of outside agencies, stakeholders, and organizations The situation, incident activities, and any special concerns Assume the role of Logistics Section Chief Review this Job Action Sheet Put on position identification (e.g., position vest) Notify your usual supervisor of your assignment Assess the operational situation Obtain information from the Operations Section Chief, Staging Manager, and the operational status of the Service and Support Branch Directors to assess critical issues and resource needs Provide information to the Incident Commander on the Logistics Section operational situation including capabilities and limitations Determine the incident objectives, tactics, and assignments Determine which Logistics Section functions need to be activated: Service Branch Support Branch Document section objectives, tactics, and assignments on the HICS 204: Assignment List Make assignments, distribute corresponding Job Action Sheets and position identification Determine strategies and how the tactics will be accomplished Determine needed resources Brief section personnel on the situation, strategies, and tactics, and designate a time for the next briefing Activities {Healthcare facility name} Private POD Plan – {date} 25 LOGISTICS SECTION CHIEF Ensure the Hospital Command Center (HCC) is set up and equipped with the necessary resources and services including communications and information technology Appoint an assistant to manage the needs of the HCC, if needed Establish and communicate the process for other sections to request personnel and additional resources If relocation or additional care locations are necessary, coordinate with Operations and Planning Sections to determine the infrastructure requirements that are necessary to meet the operational needs, and conduct pre-deployment assessments Establish Logistics Section work procedures (e.g., work hours, rotation schedule, contact list, need for and monitoring of overtime hours) Coordinate procurement and expense needs with Financial Section to determine proper authority and reimbursement ceilings Participate in Incident Action Plan (IAP) preparation, briefings, and meetings as needed; assist in identifying strategies; determine tactics, work assignments, and resource requirements Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 205A: Distribute the Communications List appropriately HICS 206: Ensure that a Staff Medical Plan is created and distributed HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 252: Distribute Section Personnel Time Sheet to section personnel; ensure time is recorded appropriately, and submit it to the Finance/Administration Section Time Unit Leader at the completion of a shift or end of each operational period HICS 256: Track requested equipment and services on a Procurement Summary Report HICS 257: Track equipment used during the response on the Resource Accounting Record Resources Determine equipment and supply needs; request them from the Supply Unit Leader Assess issues and needs in section areas; coordinate resource management Make requests for external assistance, as needed, in coordination with the Liaison Officer Determine from all sections levels of personnel and additional resources needed for next operational period Work with the Finance/Administration Chief on the preparation of additional service and equipment contracts Maintain the current status of all areas in Logistics Section, inform Planning Section personnel of activities that have occurred; keep them updated with status and utilization of resources Inform Finance/Administration Section of personnel time records and potential work-related claims Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all section personnel comply with safety procedures and instructions Ensure personal protective equipment (PPE) is available and utilized appropriately Intermediate Response (2 – 12 hours) {Healthcare facility name} Private POD Plan – {date} Time Initial 26 LOGISTICS SECTION CHIEF Activities Transfer the Logistics Section Chief role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Meet regularly with the Incident Commander and Hospital Incident Management Team (HIMT) staff to update the status of the response and relay important information on the capabilities and limitations of the Logistics Section Designate a time for briefing and updates with the Logistics Section personnel to develop recommended updates to the Incident Action Plan (IAP) and to develop demobilization procedures Ensure the following are being adequately supported with necessary resources: Clinical areas, both inpatient and outpatient Staging and Labor Pool including credentialing of staff and volunteers Information technology and information systems network integrity Food and water for patients, staff, and visitors Employee health and well-being services Clinical support services Patient family care supply support Hospital personnel family support Environmental services Transportation services Coordinate and process requests for personnel and resources from other sections Obtain needed materials and fulfill resource requests with the assistance of the Finance/Administration Section Chief and Liaison Officer Communicate regularly with Hospital Incident Management Team (HIMT) staff Ensure that the Logistics Section is adequately staffed and supplied Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document actions, decisions, and information received on Activity Log Resources Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed, coordinating with Operations Section Chief Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure section personnel health and safety issues are being addressed; report issues to the Safety Officer and Employee Health and Well-Being Unit {Healthcare facility name} Private POD Plan – {date} 27 LOGISTICS SECTION CHIEF Extended Response (greater than 12 hours) Time Initial Time Initial Activities Transfer Logistics Section Chief role, if appropriate: Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Continue to monitor the ability of Logistics Section personnel to meet workload demands, personnel health and safety, resource needs, and documentation practices Continue to maintain the HICS 257: Resource Accounting Record to track equipment used during the response Communicate regularly with the Hospital Incident Management Team (HIMT) Brief Incident Commander, Public Information Officer, and Liaison Officer regularly on the status of the Logistics Section Designate a time for briefing and updates with Logistics Section leadership to update the Incident Action Plan (IAP) Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document actions, decisions, and information received on Activity Log HICS 257: Track equipment used during the response on the Resource Accounting Record Resources Monitor levels of all supplies and equipment, and collaborate on needs with the Supply Unit Leader Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Observe section personnel for signs of stress and inappropriate behavior; report concerns to the Safety officer and the Employee Health and Well-Being Unit Provide for personnel rest periods and relief Ensure your physical readiness through proper nutrition, water intake, rest, and stress management techniques Demobilization/System Recovery Activities Transfer Logistics Section Chief role if appropriate o Conduct a transition meeting to brief your replacement on the current situation, demobilization actions, available resources, and the role of external agencies in support of the hospital o Address any health, medical, and safety concerns o Address political sensitivities, when appropriate {Healthcare facility name} Private POD Plan – {date} 28 LOGISTICS SECTION CHIEF o Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214. and 215A) Work with Planning and Finance/Administration Sections to complete cost data information Debrief section personnel on lessons learned and procedural or equipment changes needed Participate in other briefings and meetings as required Submit comments to the Planning Section for discussion and possible inclusion in an After Action Report and Corrective Improvement Plan. Topics include: o Review of pertinent position descriptions and operational checklists o Recommendations for procedure changes o Accomplishments and issues Participate in stress management and after action debriefings As objectives are met and needs decrease, return Logistics Section personnel to their usual jobs and combine or deactivate positions in a phased manner, in coordination with the Planning Section Demobilization Unit Leader Assist other Section Chiefs in restoring the hospital to normal operations Documentation HICS 221: Demobilization Check-Out Ensure all documentation is submitted to the Planning Section Documentation Unit Documents/Tools HICS 203 - Organization Assignment List HICS 204 - Assignment List HICS 205A - Communications List HICS 206 - Staff Medical Plan HICS 213 - General Message Form HICS 214 - Activity Log HICS 215A - Incident Action Plan (IAP) Safety Analysis HICS 221 - Demobilization Check-Out HICS 252 - Section Personnel Time Sheet HICS 253 - Volunteer Registration HICS 256 - Procurement Summary Report HICS 257 - Resource Accounting Record Hospital Emergency Operations Plan Hospital Incident Specific Plans or Annexes Hospital organization chart Hospital telephone directory Master Inventory Control lists Telephone/cell phone/satellite phone/internet/amateur radio/2-way radio for communication {Healthcare facility name} Private POD Plan – {date} 29 SUPPORT BRANCH DIRECTOR Mission: Organize and manage the services required to maintain the hospital’s supplies, alternate care areas and work locations, transportation, and labor pool. Ensure the provision of logistical, psychological, and medical support of employees and their families. Position Reports to: Logistics Section Chief Position Contact Information: Phone: ( Hospital Command Center (HCC): Phone: ( Command Location: ) ) Radio Channel: - Fax: ( Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: ) / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. Immediate Response (0 – 2 hours) Time Initial Receive appointment Obtain briefing from the Logistics Section Chief on: Size and complexity of incident Expectations of Incident Commander Incident objectives Involvement of outside agencies, stakeholders, and organizations The situation, incident activities, and any special concerns Assume the role of Support Branch Director Review this Job Action Sheet Put on position identification (e.g., position vest) Notify your usual supervisor of your assignment Assess the operational situation o Assess the Support Branch’s capacity to provide: Additional credentialed and non-credentialed personnel Employee health care, including prophylaxis and medical monitoring Behavioral health support to staff Support to staff family members Medical equipment and supplies Internal and external transportation support Alternate care and worksite locations and furnishings o Provide information to the Logistics Section Chief on the operational situation of the Support Branch Determine the incident objectives, tactics, and assignments Determine which Support Branch functions need to be activated: Employee Health and Well-Being Unit Supply Unit Transportation Unit {Healthcare facility name} Private POD Plan – {date} 30 SUPPORT BRANCH DIRECTOR Labor Pool and Credentialing Unit Employee Family Care Unit Document objectives, tactics, and assignments on the HICS 204: Assignment List Make assignments, and distribute corresponding Job Action Sheets and position identification Determine strategies and how the tactics will be accomplished Determine needed resources Brief branch personnel on the situation, strategies, and tactics, and designate a time for the next briefing Activities Initiate the process for requesting, acquiring, and distributing equipment and supplies, including personal protective equipment (PPE) o Ensure that medication and patient care supply inventories are reported to Supply Unit o Coordinate procurement with the Finance/Administration Section Initiate and communicate procedures for others to use to request additional personnel; ensure that a process is in place to acquire additional personnel from inside and outside the organization Ensure a process for addressing staff medical and behavioral health issues Ensure that employee family and dependent-care services are activated Ensure there is a process to respond to requests for internal and external transport of patients, supplies, and equipment Initiate procedures for providing facilities and logistical support to expanded patient care areas, alternate care areas, and other work locations, as needed Obtain information and updates regularly from the Logistics Section Chief Maintain current status of all Support Branch areas Consider development of a branch action plan; submit to the Logistics Section Chief if requested Inform the Logistics Section Chief of activities that have occurred; keep updated with status and utilization of resources and anticipated resource needs Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 206: Ensure that a Staff Medical Plan is created and distributed HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 252: Distribute Section Personnel Time Sheet to section personnel; ensure time is recorded appropriately, and submit it to the Finance/Administration Section Time Unit Leader at the completion of a shift or end of each operational period HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Determine equipment and supply needs; request from the Supply Unit Leader Make requests for external assistance, as needed, in coordination with the Liaison Officer Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all branch personnel comply with safety procedures and instructions {Healthcare facility name} Private POD Plan – {date} 31 SUPPORT BRANCH DIRECTOR Intermediate Response (2 – 12 hours) Time Initial Time Initial Activities Transfer the Support Branch Director role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Meet regularly with the Logistics Section Chief for status reports Advise the Logistics Section Chief immediately of any operational issue you are not able to correct Designate times for briefings and updates with Unit Leaders to develop or update the branch action plan, if needed Schedule planning meetings with Unit Leaders to update the plans and demobilization procedures Ensure that Support Branch staffing and supply issues are addressed Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all branch personnel comply with safety procedures and instructions Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure branch personnel health and safety issues are being addressed; report issues to the Safety Officer and the Employee Health and Well-Being Unit Ensure personal protective equipment (PPE) is available and utilized appropriately Extended Response (greater than 12 hours) Activities Transfer the Support Branch Director role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms {Healthcare facility name} Private POD Plan – {date} 32 SUPPORT BRANCH DIRECTOR 203, 204, 214, and 215A) Designate times for briefings and updates with Unit Leaders to develop or update the branch action plan, if needed Schedule planning meetings with Unit Leaders to update the plans and demobilization procedures Ensure that Support Branch staffing and supply issues are addressed Provide updates to the Logistics Section Chief and branch personnel Provide information to the Logistics and Planning Sections Meet with Unit Leaders to address ongoing issues Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Monitor levels of all supplies and equipment, and collaborate needs with the Supply Unit Leader Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all branch personnel continue to comply with safety procedures and instructions Observe all staff and volunteers for signs of stress and inappropriate behavior and report concerns to the Safety Officer and the Employee Health and Well-Being Unit Leader Provide for staff rest periods and relief Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure personal protective equipment (PPE) is available and utilized appropriately Demobilization/System Recovery Time Initial Activities Transfer the Support Branch Director role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Ensure the return, retrieval, and restocking of equipment and supplies As objectives are met and needs decrease, return unit personnel to their usual jobs and combine or deactivate positions in a phased manner in coordination with the Planning Section Demobilization Unit Leader Notify the Logistics Section Chief when demobilization and restoration is complete {Healthcare facility name} Private POD Plan – {date} 33 SUPPORT BRANCH DIRECTOR Coordinate reimbursement issues with the Finance/Administration Section Upon deactivation of your position, brief the Logistics Section Chief on current problems, outstanding issues, and follow up requirements Debrief branch personnel on issues, strengths, areas of improvement, lessons learned, and procedural or equipment changes as needed Submit comments to the Planning Section Chief for discussion and possible inclusion in an After Action Report and Corrective Action and Improvement Plan. Topics include: Review of pertinent position descriptions and operational checklists Recommendations for procedure changes Accomplishments and issues o Participate in stress management and after action debriefings Documentation HICS 221: Demobilization Check-Out Ensure all documentation is submitted to the Planning Section Documentation Unit Documents and Tools HICS 203 - Organization Assignment Sheet HICS 204 - Assignment List HICS 206 - Staff Medical Plan HICS 213 - General Message Form HICS 214 - Activity Log HICS 215A - Incident Action Plan (IAP) Safety Analysis HICS 221 - Demobilization Check-Out HICS 252 - Section Personnel Time Sheet HICS 253 - Volunteer Registration HICS 257 - Resource Accounting Record Hospital Emergency Operations Plan Hospital Incident Specific Plans or Annexes Hospital organization chart Hospital telephone directory Master Inventory Control lists Supply, equipment, and personnel vendor directories and support agreements Internet and intranet-connected computer Telephone/cell phone/satellite phone/internet/amateur radio/2-way radio for communication {Healthcare facility name} Private POD Plan – {date} 34 EMPLOYEE HEALTH AND WELL-BEING UNIT LEADER Mission: Ensure the provision of logistical, psychological, and medical support of staff and their dependents. Position Reports to: Support Branch Director Position Contact Information: Phone: ( Hospital Command Center (HCC): Phone: ( Command Location: ) ) Radio Channel: - Fax: ( Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: ) / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. Immediate Response (0 – 2 hours) Time Initial Receive appointment Obtain briefing from the Support Branch Director on: Size and complexity of incident Expectations of the Incident Commander Incident objectives Involvement of outside agencies, stakeholders, and organizations The situation, incident activities, and any special concerns Assume the role of Employee Health and Well-Being Unit Leader Review this Job Action Sheet Put on position identification (e.g., position vest) Notify your usual supervisor of your assignment Assess the operational situation Obtain critical information from the Operations Section Chief, Staging Manager, and Branch Directors to assess critical issues and resource needs for employees and volunteers Provide information to the Support Branch Director on the operational situation of the Employee Health and Well-Being Unit Determine the incident objectives, tactics, and assignments Document unit objectives, tactics, and assignments on the HICS 204: Assignment List Based on the incident objectives for the response period consider the issues and priorities: Appoint Employee Health and Well-Being Unit personnel in collaboration with the Support Branch Director Determine strategies and how the tactics will be accomplished Determine needed resources o Brief unit personnel on the situation, strategies, and tactics and designate a time for the next briefing Activities {Healthcare facility name} Private POD Plan – {date} 35 EMPLOYEE HEALTH AND WELL-BEING UNIT LEADER Ensure injured staff and volunteers receive care as needed Project potential injury and illness impacts with the Operations Section Medical Care Branch Director Develop a medical care plan for staff, assign staff, levels of care, and identify needed personnel and resources Document plan on HICS 206: Staff Medical Plan and submit to the Support Branch Director for approval and incorporation into the Incident Action Plan (IAP) Coordinate claims with the Finance/Administration Section Compensation/Claims Unit Track and trend staff illness and absenteeism; in coordination with the Operations Section Medical Care Branch Director implement additional intervention plans to address identified issues Institute monitoring programs for staff exposed to biological, chemical, or radioactive agents Implement behavioral health services for employees and volunteers as needed: Determine strategies to address issues created by extended work hours, family separation, injuries and illness exposures, and frequent poor patient outcomes Ensure that there is a process to refer personnel to needed resources (e.g., Employee Assistance Programs, faith based services, counseling) Work with the Operations Section Behavioral Health Unit to assign therapists to strategic locations (e.g., cafeteria, staff lounges, emergency department) to provide easy access for staff Ensure line-of-duty death procedures are implemented as appropriate and according to the Hospital Fatality Management Plan Ensure behavioral health services and staff are available for the Hospital Incident Management Team (HIMT) Implement Staff Prophylaxis Plan if indicated: Augment unit staffing to provide services; request supplementation from the Labor Pool and Credentialing Unit Leader Prepare Point of Dispensing (POD) location as per staff prophylaxis procedures Determine medication, dosage, and quantity with the Operations Section Medical Care Branch Director With the Operations Section Medical Care Branch Director and the appropriate Medical-Technical Specialist, recommend to the Incident Commander the priority of staff to receive medication or immunization Acquire and distribute medication from the pharmacy, a vendor, or local public health Prepare documentation related to medication administration Provide educational materials for distribution Track the side effects and efficacy Obtain information and updates regularly from other Support Branch Units Maintain current status of all Employee Health and Well-Being Unit areas Inform the Support Branch Director of activities that have occurred; keep updated with status and utilization of resources and anticipated resource needs Consider development of a unit action plan; submit to the Support Branch Director if requested Consider use of outside contract personnel and equipment as needed; coordinate with the Service and Support Branch Directors Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 206: Initiate Staff Medical Plan HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis {Healthcare facility name} Private POD Plan – {date} 36 EMPLOYEE HEALTH AND WELL-BEING UNIT LEADER HICS 252: Distribute Section Personnel Time Sheet to section personnel; ensure time is recorded appropriately, and submit it to the Finance/Administration Section Time Unit Leader at the completion of a shift or end of each operational period HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are available as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel comply with safety procedures and instructions Intermediate Response (2 – 12 hours) Time Initial Activities Transfer Employee Health and Well-Being Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Continue to monitor the ability of the Employee Health and Well-Being Unit to meet workload demands, personnel health and safety, resource needs, and documentation practices Continue to monitor the success and need for Point of Dispensing (POD) operation Ensure unit personnel participate in behavioral health monitoring programs Meet regularly with the Support Branch Director for status reports Advise the Support Branch Director immediately of any operational issue you are not able to correct Designate times for briefings and updates with the Employee Health and Well-Being Unit personnel to develop or update the unit action plan and demobilization procedures Ensure that Employee Health and Well-Being Unit staffing and supply issues are addressed Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management {Healthcare facility name} Private POD Plan – {date} 37 EMPLOYEE HEALTH AND WELL-BEING UNIT LEADER Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel comply with safety procedures and instructions Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure unit personnel health and safety issues are being addressed; report issues to the Safety Officer and coordinate resolution Ensure personal protective equipment (PPE) is available and utilized appropriately Extended Response (greater than 12 hours) Time Initial Activities Transfer Employee Health and Well-Being Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Continue to monitor unit personnel's ability to meet workload demands, resource needs, and documentation practices Continue to monitor the success and need for Point of Dispensing (POD) operation Submit requested documentation to local health department Provide updates to the Support Branch Director Meet with unit personnel to address ongoing issues Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners {Healthcare facility name} Private POD Plan – {date} 38 EMPLOYEE HEALTH AND WELL-BEING UNIT LEADER Safety and security Ensure that all unit personnel continue to comply with safety procedures and instructions Observe all staff and volunteers for signs of stress and inappropriate behavior and report concerns to the Safety Officer and coordinate resolution Provide for staff rest periods and relief Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure personal protective equipment (PPE) is available and utilized appropriately Demobilization/System Recovery Time Initial Activities Transfer Employee Health and Well-Being Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Restore Point of Dispensing (POD) location to normal operating mode Repair, return, or replace POD used materials Coordinate medication return and documentation submission with local health department Ensure staff with ongoing physical or behavioral health problems receive needed care and that required documentation is prepared and sent to the Finance/Administration Section Compensation/Claims Unit Leader Submit final POD data and report to local health department Ensure the return, retrieval, and restocking of equipment and supplies As objectives are met and needs decrease, return unit personnel to their usual jobs and combine or deactivate positions in a phased manner in coordination with the Planning Section Demobilization Unit Leader Notify the Support Branch Director when demobilization and restoration is complete Coordinate reimbursement issues with the Finance/Administration Section Upon deactivation of your position, brief the Support Branch Director on current problems, outstanding issues, and follow up requirements Debrief unit personnel on issues, strengths, areas of improvement, lessons learned, and procedural or equipment changes as needed Submit comments to the Planning Section Chief for discussion and possible inclusion in an After Action Report and Corrective Action and Improvement Plan. Topics include: Review of pertinent position descriptions and operational checklists Recommendations for procedure changes Accomplishments and issues Participate in stress management and after action debriefings Documentation HICS 221: Demobilization Check-Out Ensure all documentation is submitted to the Planning Section Documentation Unit {Healthcare facility name} Private POD Plan – {date} 39 EMPLOYEE HEALTH AND WELL-BEING UNIT LEADER Documents and Tools HICS 203 - Organization Assignment List HICS 204 - Assignment List HICS 206 - Staff Medical Plan HICS 213 - General Message Form HICS 214 - Activity Log HICS 215A - Incident Action Plan (IAP) Safety Analysis HICS 221 - Demobilization Check-Out HICS 252 - Section Personnel Time Sheet HICS 256 - Procurement Summary Report HICS 257 - Resource Accounting Record Hospital Emergency Operations Plan Hospital Incident Specific Plans or Annexes Hospital organization chart Behavioral Health Support Plan Line-of-duty death procedures Hospital Fatality Management Plan Mass Vaccination and Prophylaxis Plan Staff prophylaxis procedures or Point of Dispensing (POD) Plan for Employees Supply, equipment, and personnel vendor directories and support agreements Hospital telephone directory Telephone/cell phone/satellite phone/internet/amateur radio/2-way radio for communication {Healthcare facility name} Private POD Plan – {date} 40 SUPPLY UNIT LEADER Mission: Acquire, inventory, maintain, and provide medical and non-medical care equipment, supplies, and pharmaceuticals. Position Reports to: Support Branch Director Command Location: Position Contact Information: Phone: ( - Hospital Command Center (HCC): Phone: ( ) ) Radio Channel: - Fax: ( Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: ) / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. Immediate Response (0 – 2 hours) Time Initial Receive appointment Obtain briefing from the Support Branch Director on: Size and complexity of incident Expectations of the Incident Commander Incident objectives Involvement of outside agencies, stakeholders, and organizations The situation, incident activities, and any special concerns Assume the role of Supply Unit Leader Review this Job Action Sheet Put on position identification (e.g., position vest) Notify your usual supervisor of your assignment Assess the operational situation Evaluate current inventories of patient care, pharmaceutical, linen, and hospital support supplies Anticipate increased demand for supplies as indicated by situation Evaluate internal or external supply distribution system; coordinate issues with the Liaison Officer, Labor Pool and Credentialing, and Transportation Units, as needed Verify vendors’ ability to continue to support hospital operations per contract or agreement Verify availability of secondary vendors, if needed Determine unit objectives, tactics, and assignments Document unit objectives, tactics, and assignments on the HICS 204: Assignment List Based on the incident objectives for the response period consider the issues and priorities: o Appoint Supply Unit personnel in collaboration with the Support Branch Director o Determine strategies and how the tactics will be accomplished o Determine needed resources Brief unit personnel on the situation, strategies, and tactics, and designate time for next briefing {Healthcare facility name} Private POD Plan – {date} 41 SUPPLY UNIT LEADER Activities With the Logistics Section Chief and the Support Branch Director, coordinate supply issues with the Operations Section Medical Care and Infrastructure Branches as well as hospital materials management, pharmacy, etc., as needed to develop anticipated supply needs list and resolve issues o Include potentially affected specialty departments (e.g., emergency department, operating rooms, critical care units) o Make recommendations on use reduction measures to preserve existing stockpiles o Review existing contracts and Memoranda of Understanding (MOU) to ensure needs are met as expected Replace or increase inventories of patient care supplies, as indicated and include patient care supplies, oxygen, pharmaceuticals, food, water, and linen Replace or increase inventories of office supplies, as indicated With the Operations Section Medical Care Branch Director and appropriate Medical-Technical Specialists, determine specialty supplies necessary for response (e.g., pediatric, burn, chemical, radiological, etc.) not routinely on hand Place emergency orders of supplies, pharmaceuticals, etc., using existing protocols or special procedures identified by the Finance/Administration Section Procurement Unit Assure distribution of reserve supplies to areas as indicated in the operational plan, such as carts containing additional: o Airway equipment o Dressings and bandages o Chest tubes o Burn kits o Suture materials o Intravenous (IV) equipment and fluids o Antimicrobial skin cleanser; waterless hand cleaner o Immobilization equipment (backboards, non-rigid transporting devices, litters) o Splinting materials o Oxygen with administration masks o Airway and ventilation support and suction devices o Pharmaceuticals o Personal protective equipment (PPE) such as clothing, masks, and respirators Prepare to receive additional equipment, supplies, and pharmaceuticals from vendors; collaborate with the Planning Section Materiel Tracking Manager to track arriving supplies Obtain information and updates regularly from the Support Branch Director Maintain current status of all unit areas Inform the Support Branch Director of activities that have occurred; keep updated with status and utilization of resources and anticipated resource needs Consider development of a unit action plan; submit to the Support Branch Director if requested Consider use of outside contract personnel and equipment as needed; coordinate with the Service and Support Branch Directors Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 252: Distribute Section Personnel Time Sheet to section personnel; ensure time is recorded appropriately, and submit it to the Finance/Administration Section Time Unit Leader at the completion of a shift or end of each operational period {Healthcare facility name} Private POD Plan – {date} 42 SUPPLY UNIT LEADER HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are available as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel comply with safety procedures and instructions Intermediate Response (2 – 12 hours) Time Initial Activities Transfer the Supply Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Work through the Support Branch Director and the Liaison Officer to request external resource acquisition assistance (e.g., specialized or operational vendors) With the Planning Section Materiel Tracking Manager, monitor equipment, supply, and pharmaceutical usage Monitor the operational integrity and inventory of all dispensing machines Notify the Operations Section Security Branch Director to ensure security of medications, equipment, and supplies, as needed Restock carts and treatment areas per request, normal protocol, or as indicated in operational plan Project prolonged capacities to provide supplies and equipment based on current information and situation Meet regularly with the Support Branch Director for status reports Advise the Support Branch Director immediately of any operational issue you are not able to correct Designate times for briefings and updates with unit personnel to develop or update the unit action plan and demobilization procedures Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report {Healthcare facility name} Private POD Plan – {date} 43 SUPPLY UNIT LEADER HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel comply with safety procedures and instructions Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure unit personnel health and safety issues are being addressed; report issues to the Safety Officer and the Employee Health and Well-Being Unit Ensure personal protective equipment (PPE) is available and utilized appropriately Extended Response (greater than 12 hours) Time Initial Activities Transfer the Supply Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Continue to monitor the ability of the Supply Unit to meet workload demands, personnel health and safety, resource needs, and documentation practices Continue to project food, water, and unit staffing needs; coordinate requests with the Support Branch Director Provide updates to the Support Branch Director Meet with unit personnel to address ongoing issues Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are replaced {Healthcare facility name} Private POD Plan – {date} 44 SUPPLY UNIT LEADER Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel continue to comply with safety procedures and instructions Observe all staff and volunteers for signs of stress and inappropriate behavior and report concerns to the Safety Officer and the Employee Health and Well-Being Unit Leader Provide for staff rest periods and relief Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure personal protective equipment (PPE) is available and utilized appropriately Demobilization/System Recovery Time Initial Activities Transfer the Supply Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Ensure the return, retrieval, and restocking of equipment and supplies As objectives are met and needs decrease, return unit personnel to their usual jobs and combine or deactivate positions in a phased manner in coordination with the Planning Section Demobilization Unit Leader Notify the Support Branch Director when demobilization and restoration is complete Coordinate reimbursement issues with the Finance/Administration Section Upon deactivation of your position, brief the Support Branch Director on current problems, outstanding issues, and follow up requirements Debrief unit personnel on issues, strengths, areas of improvement, lessons learned, and procedural or equipment changes as needed Submit comments to the Planning Section Chief for discussion and possible inclusion in an After Action Report and Corrective Action and Improvement Plan. Topics include: Review of pertinent position descriptions and operational checklists Recommendations for procedure changes Accomplishments and issues Participate in stress management and after action debriefings Documentation HICS 221: Demobilization Check-Out Ensure all documentation is submitted to the Planning Section Documentation Unit {Healthcare facility name} Private POD Plan – {date} 45 SUPPLY UNIT LEADER Documents and Tools HICS 203 - Organization Assignment List HICS 204 - Assignment List HICS 213 - General Message Form HICS 214 - Activity Log HICS 215A - Incident Action Plan (IAP) Safety Analysis HICS 221 - Demobilization Check-Out HICS 252 - Section Personnel Time Sheet HICS 256 - Procurement Summary Report HICS 257 - Resource Accounting Record Hospital Emergency Operations Plan Hospital Incident Specific Plans or Annexes Hospital organization chart Supply, equipment, and personnel vendor directories and support agreements Hospital telephone directory Telephone/cell phone/satellite phone/internet/amateur radio/2-way radio for communication {Healthcare facility name} Private POD Plan – {date} 46 LABOR POOL AND CREDENTIALING UNIT LEADER Mission: Coordinate staff call back and provide instruction on where they are to report. Coordinate the registration, orientation, and supervision of community members volunteering to assist during the incident. Verify credentials, including licensure of all volunteer personnel. Position Reports to: Support Branch Director Position Contact Information: Phone: ( Hospital Command Center (HCC): Phone: ( Command Location: ) ) Radio Channel: - Fax: ( Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: ) / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. Immediate Response (0 – 2 hours) Time Initial Receive appointment Obtain briefing from the Support Branch Director on: Size and complexity of incident Expectations of the Incident Commander Incident objectives Involvement of outside agencies, stakeholders, and organizations The situation, incident activities, and any special concerns Assume the role of Labor Pool and Credentialing Unit Leader Review this Job Action Sheet Put on position identification (e.g., position vest) Notify your usual supervisor of your assignment Assess the operational situation Gather and provide information to the Support Branch Director on the operational situation of the Labor Pool and Credentialing Unit Inventory existing personnel, including: Clinical staff: Physicians, residents, fellows, physician assistants, nurse practitioners Nurses Pharmacists Respiratory therapists Medical and radiologic technologists Laboratory staff Phlebotomists Patient care aides Emergency medical technicians (EMTs), Paramedics, etc. Infection control practitioners Behavioral health practitioners {Healthcare facility name} Private POD Plan – {date} 47 LABOR POOL AND CREDENTIALING UNIT LEADER Non-clinical staff: Engineering and maintenance personnel Material management Environmental services Food services Administrative support Admissions personnel Finance and business office personnel Educators Transport personnel Clergy and Chaplains Social service personnel Volunteers Students Determine unit objectives, tactics, and assignments Document unit objectives, tactics, and assignments on the HICS 204: Assignment List Based on the incident objectives for the response period consider the issues and priorities: o Appoint Labor Pool and Credentialing Unit personnel in collaboration with the Support Branch Director o Determine strategies and how the tactics will be accomplished o Determine needed resources Brief unit personnel on the situation, strategies, and tactics, and designate time for next briefing Activities Coordinate staff call back process Assist department managers to implement staff recall process using the appropriate policy and technology Coordinate with the Operations Security Branch for additional screening and issuance of special identification as needed Coordinate assignments with the Operations Section Staging Manager Implement emergency credentialing process for volunteer medical staff or community members using HICS 253: Volunteer Registration, per existing policy Establish and communicate to the Logistics Section Chief and the Support Branch Director the process for all sections to request additional personnel for their area Obtain additional personnel as needed (staff recall, use of agency personnel, mutual aid, Medical Reserve Corps, etc.) to meet staffing needs Coordinate verification of credentials and licensure per the volunteer utilization plan and mutual aid sharing agreement Coordinate orientation given to personnel working at the hospital for the first time: o Safety and security issues o Infection control issues o Rest and nutrition services o Role supervision o Location of assignment Coordinate unit activities with the Operations Section Staging Manager and the Planning Section Personnel Tracking Manager to anticipate personnel needs for future response periods Assign resources to requesting locations; coordinate with the Staging Manager Monitor the performance of personnel assigned and make changes as warranted in coordination with the requesting location’s leadership Monitor the effectiveness of the emergency credentialing process and make changes as {Healthcare facility name} Private POD Plan – {date} 48 LABOR POOL AND CREDENTIALING UNIT LEADER needed Ensure the provision of nutrition and hydration for personnel in the Labor Pool and Credentialing area in coordination with the Food Services Unit Obtain information and updates regularly from the Support Branch Director Maintain current status of all unit areas Inform the Support Branch Director of activities that have occurred; keep updated with status, utilization of resources, and anticipated resource needs Consider the development of a unit action plan; submit to the Support Branch if requested Consider the use of outside contract personnel, services, and equipment as needed; coordinate with the Service and Support Branch Directors Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 205A: As directed by the Communications Unit Leader, list radio, cellular phone, or other communications assignments on the Communications List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 252: Distribute Section Personnel Time Sheet to section personnel; ensure time is recorded appropriately, and submit it to the Finance/Administration Section Time Unit Leader at the completion of a shift or end of each operational period HICS 253: Document all volunteer staff time on Volunteer Registration Form HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are available as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel comply with safety procedures and instructions Intermediate Response (2 – 12 hours) Time Initial Activities Transfer the Labor Pool and Credentialing Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Project prolonged needs for personnel based on current information and situation Continue to assist department leaders to recall staff as needed {Healthcare facility name} Private POD Plan – {date} 49 LABOR POOL AND CREDENTIALING UNIT LEADER Implement messaging system with the Public Information Officer to advise staff of traffic delays, transportation system status, etc. With requesting location’s leadership, monitor the performance of personnel assigned, and make changes as warranted Monitor the effectiveness of the emergency credentialing process and make changes as needed Monitor volunteer assignments to ensure proper usage, needed support, and effective supervision Make requests through the Liaison Officer for additional outside personnel assistance if needed Meet regularly with the Support Branch Director for status reports Advise the Support Branch Director immediately of any operational issue you are not able to correct Designate times for briefings and updates with unit personnel to develop or update the unit action plan and demobilization procedures Ensure that staffing and supply issues are addressed Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 205A: As directed by the Communications Unit Leader, list radio, cellular phone, or other communications assignments on the Communications List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 252: Distribute Section Personnel Time Sheet to section personnel; ensure time is recorded appropriately, and submit it to the Finance/Administration Section Time Unit Leader at the completion of a shift or end of each operational period HICS 253: Document all volunteer staff time on Volunteer Registration Form HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel comply with safety procedures and instructions Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure unit personnel health and safety issues are being addressed; report issues to the Safety Officer and the Employee Health and Well-Being Unit Ensure personal protective equipment (PPE) is available and utilized appropriately {Healthcare facility name} Private POD Plan – {date} 50 LABOR POOL AND CREDENTIALING UNIT LEADER Extended Response (greater than 12 hours) Time Initial Time Initial Activities Transfer the Labor Pool and Credentialing Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Continue to monitor the ability of the Labor Pool and Credentialing Unit to meet workload demands, personnel health and safety, resource needs, and documentation practices Continue to project food, water, and unit staffing needs; coordinate requests with the Support Branch Director Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 205A: As directed by the Communications Unit Leader, list radio, cellular phone, or other communications assignments on the Communications List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 252: Distribute Section Personnel Time Sheet to section personnel; ensure time is recorded appropriately, and submit it to the Finance/Administration Section Time Unit Leader at the completion of a shift or end of each operational period HICS 253: Document all volunteer staff time on Volunteer Registration Form HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel continue to comply with safety procedures and instructions Observe all staff and volunteers for signs of stress and inappropriate behavior and report concerns to the Safety Officer and the Employee Health and Well-Being Unit Leader Provide for staff rest periods and relief Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure personal protective equipment (PPE) is available and utilized appropriately Demobilization/System Recovery {Healthcare facility name} Private POD Plan – {date} 51 LABOR POOL AND CREDENTIALING UNIT LEADER Activities Transfer the Labor Pool and Credentialing Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Ensure the return, retrieval, and restocking of equipment and supplies As objectives are met and needs decrease, return unit personnel to their usual jobs and combine or deactivate positions in a phased manner in coordination with the Planning Section Demobilization Unit Leader Notify the Support Branch Director when demobilization and restoration is complete Coordinate reimbursement issues with the Finance/Administration Section Upon deactivation of your position, brief the Support Branch Director on current problems, outstanding issues, and follow up requirements Debrief unit personnel on issues, strengths, areas of improvement, lessons learned, and procedural or equipment changes as needed Submit comments to the Planning Section Chief for discussion and possible inclusion in an After Action Report and Corrective Action and Improvement Plan. Topics include: Review of pertinent position descriptions and operational checklists Recommendations for procedure changes Accomplishments and issues Participate in stress management and after action debriefings Documentation HICS 221: Demobilization Check-Out Ensure all documentation is submitted to the Planning Section Documentation Unit Documents and Tools HICS 203 - Organization Assignment List HICS 204 - Assignment List HICS 213 - General Message Form HICS 205A - Communications List HICS 214 - Activity Log HICS 215A - Incident Action Plan (IAP) Safety Analysis HICS 221 - Demobilization Check-Out HICS 252 - Section Personnel Time Sheet HICS 253 - Volunteer Registration HICS 256 - Procurement Summary Report HICS 257 - Resource Accounting Record Hospital Emergency Operations Plan Hospital Incident Specific Plans or Annexes Labor Pool Operations Plan Supply, equipment, and personnel vendor directories and support agreements Hospital organization chart Hospital telephone directory Telephone/cell phone/satellite phone/internet/amateur radio/2-way radio for communication {Healthcare facility name} Private POD Plan – {date} 52 EMPLOYEE FAMILY CARE UNIT LEADER Mission: Ensure the availability of medical, logistic, behavioral health, and day care for the families of staff members. Coordinate mass prophylaxis, vaccination, or immunization of family members if required. Position Reports to: Support Branch Director Position Contact Information: Phone: ( Hospital Command Center (HCC): Phone: ( Command Location: ) ) Radio Channel: - Fax: ( Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: Position Assigned to: Date: Signature: Initials: ) / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. / / Start: ____:____ hrs. End: ____:____ hrs. Immediate Response (0 – 2 hours) Time Initial Receive appointment Obtain briefing from the Support Branch Director on: Size and complexity of incident Expectations of the Incident Commander Incident objectives Involvement of outside agencies, stakeholders, and organizations The situation, incident activities, and any special concerns Assume the role of Employee Family Care Unit Leader Review this Job Action Sheet Put on position identification (e.g., position vest) Notify your usual supervisor of your assignment Assess the operational situation Project immediate and prolonged capacities to provide services based on current information and situation Provide information to the Support Branch Director on the operational situation of the Employee Family Care Unit Determine unit objectives, tactics, and assignments Document unit objectives, tactics, and assignments on the HICS 204: Assignment List Based on the incident objectives for the response period consider the issues and priorities: o Appoint Employee Family Care Unit personnel in collaboration with the Support Branch Director o Determine strategies and how the tactics will be accomplished o Determine needed resources Brief unit personnel on the situation, strategies, and tactics, and designate time for next briefing Activities Review and support the following: {Healthcare facility name} Private POD Plan – {date} 53 EMPLOYEE FAMILY CARE UNIT LEADER Locations and staffing for short term child care and elder care, including: Recreation Safety and security Food and water Rest and hygiene locations for overnight family accommodations, if required, including: o Food o Sleeping arrangements o Sanitation facilities o Recreation activities o Behavioral health services Locations for pet or livestock care as needed Locations for staff families to receive prophylaxis services in cooperation with Employee Health and Well Being Unit or community based services Consider use of outside contract services (hotels, shelters, child care centers, elder day care, pet shelters, etc.) as needed; coordinate with the Support Branch Director Obtain information and updates regularly from the Support Branch Director Maintain current status of all Employee Family Care Unit areas Inform the Support Branch Director of activities that have occurred; keep updated with status and utilization of resources and anticipated resource needs Consider development of a unit action plan; submit to the Support Branch Director if requested o o o Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 252: Distribute Section Personnel Time Sheet to section personnel; ensure time is recorded appropriately, and submit it to the Finance/Administration Section Time Unit Leader at the completion of a shift or end of each operational period HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are available as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel comply with safety procedures and instructions Intermediate Response (2 – 12 hours) Time Initial Activities Transfer the Employee Family Care Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns {Healthcare facility name} Private POD Plan – {date} 54 EMPLOYEE FAMILY CARE UNIT LEADER Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Verify all employee family support operations are safe and have appropriate supervision, recreation, sanitation, and nutritional support Verify shelter and nutrition are available to employees and their families as indicated in the Hospital Emergency Operations Plan (EOP) Assist in identifying transitional housing and other support; coordinate with the Liaison Officer as needed Assist in identifying resources for family medical needs, including medications, medical care and equipment, and specialized nutritional support Follow up on any prophylaxis administered to employee families to track side effects and efficacy as needed Monitor for any outbreak of illness; coordinate with the Operations Section Medical Care Branch Director Continue to provide access to behavioral health and spiritual support Project the prolonged capacities to provide above services based on current information and situation Meet regularly with the Support Branch Director for status reports Advise the Support Branch Director immediately of any operational issue you are not able to correct Designate times for briefings and updates with unit personnel to develop or update the unit action plan and demobilization procedures Ensure that unit staffing and supply issues are addressed Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel comply with safety procedures and instructions Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure unit personnel health and safety issues are being addressed; report issues to the Safety Officer and the Employee Health and Well-Being Unit Ensure personal protective equipment (PPE) is available and utilized appropriately {Healthcare facility name} Private POD Plan – {date} 55 EMPLOYEE FAMILY CARE UNIT LEADER Extended Response (greater than 12 hours) Time Initial Time Initial Activities Transfer the Employee Family Care Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Continue to monitor the ability of the Employee Family Care Unit to meet workload demands, personnel health and safety, resource needs, and documentation practices Continue to project food, water, and unit staffing needs; coordinate requests with the Support Branch Director Provide updates to the Support Branch Director Meet with unit personnel to address ongoing issues Documentation HICS 204: Document assignments and operational period objectives on Assignment List HICS 213: Document all communications on a General Message Form HICS 214: Document all key activities, actions, and decisions in an Activity Log on a continual basis HICS 256: As directed by the Finance/Administration Section Procurement Unit Leader, log all purchases on a Procurement Summary Report HICS 257: As directed by the Logistics Section Chief, use the Resource Accounting Record to track equipment used during the response Resources Assess issues and needs in unit areas; coordinate resource management Ensure equipment, supplies, and personal protective equipment (PPE) are replaced as needed Communication Hospital to complete: Insert communications technology, instructions for use and protocols for interface with external partners Safety and security Ensure that all unit personnel continue to comply with safety procedures and instructions Observe all staff and volunteers for signs of stress and inappropriate behavior and report concerns to the Safety Officer and the Employee Health and Well-Being Unit Leader Provide for staff rest periods and relief Ensure physical readiness through proper nutrition, water intake, rest, and stress management techniques Ensure personal protective equipment (PPE) is available and utilized appropriately Demobilization/System Recovery Activities Transfer the Employee Family Care Unit Leader role, if appropriate Conduct a transition meeting to brief your replacement on the current situation, response actions, available resources, and the role of external agencies in support of the hospital Address any health, medical, and safety concerns Address political sensitivities, when appropriate {Healthcare facility name} Private POD Plan – {date} 56 EMPLOYEE FAMILY CARE UNIT LEADER Instruct your replacement to complete the appropriate documentation and ensure that appropriate personnel are properly briefed on response issues and objectives (see HICS Forms 203, 204, 214, and 215A) Ensure the return, retrieval, and restocking of equipment and supplies As objectives are met and needs decrease, return unit personnel to their usual jobs and combine or deactivate positions in a phased manner in coordination with the Planning Section Demobilization Unit Leader Notify the Support Branch Director when demobilization and restoration is complete Coordinate reimbursement issues with the Finance/Administration Section Upon deactivation of your position, brief the Support Branch Director on current problems, outstanding issues, and follow up requirements Debrief unit personnel on issues, strengths, areas of improvement, lessons learned, and procedural or equipment changes as needed Submit comments to the Planning Section Chief for discussion and possible inclusion in an After Action Report and Corrective Action and Improvement Plan. Topics include: Review of pertinent position descriptions and operational checklists Recommendations for procedure changes Accomplishments and issues Participate in stress management and after action debriefings Documentation HICS 221: Demobilization Check-Out Ensure all documentation is submitted to the Planning Section Documentation Unit Documents and Tools HICS 203 - Organization Assignment List HICS 204 - Assignment List HICS 213 - General Message Form HICS 214 - Activity Log HICS 215A - Incident Action Plan (IAP) Safety Analysis HICS 221 - Demobilization Check-Out HICS 252 - Section Personnel Time Sheet HICS 256 - Procurement Summary Report HICS 257 - Resource Accounting Record Hospital Emergency Operations Plan Hospital Incident Specific Plans or Annexes Employee Family Care Support Plan Supply, equipment, and personnel vendor directories and support agreements Hospital organization chart Hospital telephone directory Telephone/cell phone/satellite phone/internet/amateur radio/2-way radio for communication {Healthcare facility name} Private POD Plan – {date} 57 POD COMMANDER This job action sheet helps to explain some of the details surrounding what is expected of you in the position you have been assigned. Although this form describes many of the specifics surrounding your position, be prepared to have duties added or deleted during the duration of your assignment. Name: Functional Area you are assigned to in the POD: Incident Command Position you are assigned to: POD Commander Person you report to: Incident Commander Person(s) who report(s) to you: MISSION The mission of your POD site is to dispense as many pills or administer as many vaccines to the greatest number of people as safely and efficiently as possible. As the POD Commander, you serve as the lead person for the POD site with the ultimate responsibility for POD operations. You must help to ensure that the POD carries out this mission by: Ensuring appropriate communication and coordination with the Washoe County Health District (WCHD) Department Operations Center (DOC) Managing and directing POD set-up, operations (staffing, throughput, logistics, communications, etc.), and demobilization UNIFORM Dress appropriately for the job you are assigned to do and comfortably for the season. A colorcoded vest will be issued to you at the Personnel & Volunteer Staging Area (PVSA). IMMEDIATE ACTIONS (Please √ task when completed) 1. Sign in at the Personnel & Volunteer Staging Area (PVSA). 2. Receive and put on POD Staff ID badge and vest that identifies you as the POD Commander. 3. Receive your staff packet, clipboard, and radio. {Healthcare facility name} Private POD Plan – {date} 58 4. READ YOUR ENTIRE JOB ACTION SHEET. 5. Upon determination of need, notify POD staff to report to the POD site to assist with set-up and activation. 6. Serve as the lead for initial check-in of POD staff. Ensure that all POD Staff have the appropriate staff packet that may include: Job Action Sheet POD Staff Assignment Map Organizational Chart Incident Check-In List (ICS 211) Unit Log (ICS 214) 7. Confirm that all staff for your POD site are present. 8. Oversee initial set-up of all POD stations: Ensure adequate staffing Ensure appropriate signage Ensure adequate equipment and materials; Station leads should inventory their respective stations and report any resource or material needs to you or the assigned Logistics Section Chief Review Security Plan with Security and Greeter staff Access the Communications Plan; If one does not exist, create or delegate the development of a Communications Plan prior to POD opening 9. Lead a walk through/orientation of the POD site for all POD staff, review staffing and assignments at all stations, and provide just-in-time training on the communications plan. 10. Establish an ICS-based command structure at your POD site. 11. Synchronize your watch with POD staff. 12. Perform a communications check with the WCHD DOC. Ensure there is a redundant means of communications. 13. Direct POD staff to assemble at their stations, inventory their stations, and conduct any necessary just-in-time training. 14. Conduct an initial rehearsal of operations. Stations should rehearse in conjunction with all the other POD sections/teams in chronological order of the POD. You, the POD Commander, can serve as ‘the client’ and walk through the entire flow of your POD. 15. Make the determination that the POD site is ready to serve clients and notify the WCHD DOC to receive approval. 16. Open your and record this time on ICS Form 214. INTERMEDIATE ACTIONS (Please √ task when completed) 1. Monitor POD flow and identify/eliminate problem areas. You have the authority to make decisions at any time to alter POD flow by making adjustments in the POD setup and/or layout. {Healthcare facility name} Private POD Plan – {date} 59 2. Ensure adequate staffing and make appropriate adjustments. You have the authority to add, delete, or to make any necessary adjustments in POD staffing. This includes reassigning POD staff, increasing or decreasing the numbers of positions filled, etc. 3. Respond to security concerns as needed and coordinate with Security as appropriate (ensure coordination with external security/law enforcement partners when necessary). 4. When possible, circulate throughout the entire POD site and check on each station and its assigned staff. 5. Coordinate breaks and mealtimes with POD staff; identify a backup when you need to take a break. 6. Coordinate and facilitate POD staff briefings as needed. 7. Monitor POD staff and clients for signs of fatigue and stress. DEMOBILIZATION (Please √ task when completed) 1. At the conclusion of your shift, brief your replacement on any issues that occurred during your shift if POD operations are ongoing. Ensure that your activity log is submitted to the incoming POD Manager. Leave forwarding phone number. 2. Coordinate with the WCHD DOC to determine time for POD closure. 3. Notify the WCHD DOC once the POD site is closed. 4. Oversee the demobilization of the entire POD site. 5. Ensure that the supplies and materials for the entire POD site are inventoried, organized, repacked, consolidated, and returned to WCHD. 6. Sign out. 7. If applicable, prepare an ICS Form 201 (Incident Briefing) for shift changeover. 8. Conduct a ‘Hotwash’ with all POD staff. ADDITIONAL DUTIES {Healthcare facility name} Private POD Plan – {date} 60 MEDICAL SUPPLY UNIT LEADER This job action sheet helps to explain some of the details surrounding what is expected of you in the position you have been assigned. Although this form describes many of the specifics surrounding your position, be prepared to have duties added or deleted during the duration of your assignment. Name: Functional Area you are assigned to: Logistics Section Position you are assigned to: Medical Supply Unit Leader Person you report to: Logistics Section Chief Person(s) who report(s) to you: MISSION The mission of your POD site is to dispense as many pills or administer as many vaccines to the greatest number of people as safely and efficiently as possible. As the Medical Supplies Unit Leader you must ensure that the POD has the medical supplies and materials it needs to carry out this mission by: Managing all logistical aspects concerning medical supplies and materials for your POD site Providing logistical input concerning medical supplies to the Logistics Section Chief as he/she prepares the Incident Action Plan Requesting additional medical supplies as needed from the Logistics Section at the Health District’s Department Operations Center (DOC) Assisting with requests for additional medical supplies/resources UNIFORM Dress appropriately for the job you are assigned to do and comfortably for the season. A vest will be issued to you at the Personnel & Volunteer Staging Area (PVSA). IMMEDIATE ACTIONS (Please √ task when completed) 1. Sign in at the Personnel & Volunteer Staging Area (PVSA). {Healthcare facility name} Private POD Plan – {date} 61 2. Receive and put on POD Staff ID badge and vest. 3. Receive your staff packet, which may include: Organizational Chart Job Action Sheet POD Staff Assignment Map 4. Receive a clipboard and pen. 5. Receive a hand-held radio. 6. Refer to the “POD Staff Assignment Map” in your packet to show the area at the POD where you will be working. Follow the POD signage to your assigned location. 7. READ YOUR ENTIRE JOB ACTION SHEET. 8. Review staffing & assignments with your Logistics Section Chief. INTERMEDIATE ACTIONS (Please √ task when completed) A) PRIOR TO OPENING THE POD SITE TO THE PUBLIC 1. Confirm that all members of your team are present. 2. Synchronize your watch with your Logistics Section Chief. 3. Participate in a walk through/orientation of the POD site with all POD staff. 4. Meet with your unit and have each member assemble at their station(s). 5. Inventory your station(s). 6. Based on this inventory, if any equipment is missing, write these on a list and submit this to the Logistics Section Chief to request replacements. 7. Rehearse at your station(s). 8. Notify the Logistics Section Chief when your unit is ready to receive the public. B) AFTER OPENING THE POD TO THE PUBLIC 1. Maintain a unit log for your section. 2. Coordinate with the Dispensing Branch Director (in Operations Section) to ensure that any additional equipment that is requested is recorded by Logistics and approved by the POD Commander. 3. Advise the Logistics Section Chief as he/she helps to develop the Incident Action Plan (IAP) with the POD Commander. 4. Brief your unit as needed. {Healthcare facility name} Private POD Plan – {date} 62 5. Supervise requests for additional medical supplies/resources. 6. Consolidate requests for additional medical supplies/resources as needed and provide these to the Logistics Section Chief for your POD. 7. The Logistics Section Chief may delegate tracking of medical supply requests for the DOC to you; stay on top of the DOC once you send requests for additional resources (make sure you have a Date/Time/Item # assigned to each request). 8. When vaccine or medication re-supply arrives at the POD, make sure you let the Planning Section Chief know how much has arrived. This allows him/her to keep their status reports accurate and updated. DEMOBILIZATION (Please √ task when completed) 1. Oversee the demobilization of your Medical Supply Unit. 2. Ensure that each unit member repacks their supplies. 3. Ensure that these repacked supplies are consolidated in a central location where they can be picked up. 4. Sign out. 5. Attend the POD ‘Hotwash’ as directed.. ADDITIONAL DUTIES AS ASSIGNED {Healthcare facility name} Private POD Plan – {date} 63 GREETER This job action sheet helps to explain some of the details surrounding what is expected of you in the position you have been assigned. Although this form describes many of the specifics surrounding your position, be prepared to have duties added or deleted during the duration of your assignment. Name: Functional Area you are assigned to in the POD: Operations Position you are assigned to: Greeter Person you report to: Greeter Group Supervisor Person(s) who report(s) to you: MISSION The mission of your POD site is to dispense as many pills or administer as many vaccines to the greatest number of people as safely and efficiently as possible. As a greeter you must ensure that the POD can carry out this mission by: Making sure that clients who show signs or symptoms outlined in your case profile (provided by the DOC) do not enter the POD, and directing them instead to the nearest clinic/hospital/Emergency Room. Directing clients who do NOT show signs or symptoms outlined in the case profile to the Educator station, and providing informational sheets to clients. UNIFORM Dress appropriately for the job you are assigned to do and comfortably for the season. A colorcoded vest will be issued to you at the Personnel & Volunteer Staging Area (PVSA). IMMEDIATE ACTIONS (Please √ task when completed) 1. Sign in at the Personnel & Volunteer Staging Area (PVSA). 2. Receive and put on POD Staff ID badge and vest. 3. Receive your staff packet, which may include: Job Action Sheet POD Staff Assignment Map {Healthcare facility name} Private POD Plan – {date} 64 Organizational Chart 4. Refer to the “POD Staff Assignment Map” in your packet to show the area at the POD where you will be working. Follow the POD signage to your assigned location. 5. READ YOUR ENTIRE JOB ACTION SHEET. 6. Check in with your assigned supervisor. Obtain briefing and clarify authority regarding position assignment. 7. Participate in a walk through/orientation of POD site with all POD staff. 8. Synchronize your watch with POD staff. 9. Inventory your station(s). Based on this inventory, if any equipment or materials are missing, write these on a list and submit this to your assigned supervisor. 10. Participate in an initial rehearsal of POD operations with all POD staff. 11. Notify the assigned supervisor when your station is ready to receive clients. INTERMEDIATE ACTIONS (Please √ task when completed) 1. Ensure that clients who present with symptoms outlined in the fact sheets provided by the Washoe County Health District do not enter the POD and are directed to the nearest clinic/hospital/ER. 2. Ensure clients who are NOT ill are directed to the Educator station. 3. Welcome clients to the POD and provide them with prepared informational sheets. 4. Advise your assigned supervisor on any greeting-related issues as they arise. 5. Participate in POD staff briefings as needed. DEMOBILIZATION (Please √ task when completed) 1. If POD operations are ongoing at the conclusion of your shift, brief your replacement on any issues that occurred during your shift. Ensure that your activity log is submitted to your assigned supervisor. 2. Assist in the demobilization of your station. 3. Ensure that any supplies or materials are repacked and consolidated in a central location where they can be picked up. 4. Assist in site clean-up for your area. 5. Sign out. 6. Attend the POD ‘Hotwash’ as directed. {Healthcare facility name} Private POD Plan – {date} 65 ADDITIONAL DUTIES AS ASSIGNED {Healthcare facility name} Private POD Plan – {date} 66 EDUCATOR This job action sheet helps to explain some of the details surrounding what is expected of you in the position you have been assigned. Although this form describes many of the specifics surrounding your position, be prepared to have duties added or deleted during the duration of your assignment. Name: Functional Area you are assigned to in the POD: Operations Position you are assigned to: Educator Person you report to: Operations Section Chief Person(s) who report(s) to you: MISSION The mission of your POD site is to dispense as many pills or administer as many vaccines to the greatest number of people as safely and efficiently as possible. As an Educator you must ensure that the POD can carry out this mission by: Providing POD clients with the appropriate information and fact sheets on the POD process, the biological agent or pandemic of concern, and the medications or vaccinations provided at the POD Providing clients with the Screening Form, other necessary paperwork and instructions, and assisting clients in completing the paperwork UNIFORM Dress appropriately for the job you are assigned to do and comfortably for the season. A colorcoded vest will be issued to you at the Personnel & Volunteer Staging Area (PVSA). IMMEDIATE ACTIONS (Please √ task when completed) 1. Sign in at the Personnel & Volunteer Staging Area (PVSA). 2. Receive and put on POD Staff ID badge and vest. 3. Receive your staff packet, which may include: Job Action Sheet POD Staff Assignment Map {Healthcare facility name} Private POD Plan – {date} 67 Organizational Chart 4. Refer to the “POD Staff Assignment Map” in your packet to show the area at the POD where you will be working. Follow the POD signage to your assigned location. 5. READ YOUR ENTIRE ACTION SHEET. 6. Check in with the Education Group Supervisor. Obtain briefing and clarify authority regarding position assignment. 7. Participate in a walk through/orientation of the POD site with all POD staff. 8. Synchronize your watch with POD staff. 9. Inventory your station(s). Based on this inventory, if any equipment or materials are missing, write these on a list and submit this to your assigned supervisor. 10. Rehearse at your station: Review the Medical Screening Form or Vaccine Consent Form Study fact sheets for agent or pandemic of concern Study the DOC-approved protocol for the vaccine/drug being dispensed 11. Participate in an initial rehearsal of POD operations with all POD staff 12. Notify the assigned supervisor when your station is ready to receive clients INTERMEDIATE ACTIONS (Please √ task when completed) 1. Maintain a unit log for your station (ICS 214). 2. Provide POD clients with the Screening Form, provide instructions, and assist clients with its completion. 3. Advise your assigned supervisor on any education-related issues as they arise. 4. Participate in POD staff briefings as needed. 5. Monitor POD staff and clients for signs of fatigue and stress. 6. Coordinate breaks and mealtimes with security and other POD staff as appropriate. DEMOBILIZATION (Please √ task when completed) 1. If POD operations are ongoing at the conclusion of your shift, brief your replacement on any issues that occurred during your shift. 2. Assist in the demobilization of your station. 3. Ensure that the supplies and materials for your station are inventoried, organized, repacked, and consolidated. 4. Sign out. {Healthcare facility name} Private POD Plan – {date} 68 5. Attend the POD ‘Hotwash’ as directed. ADDITIONAL DUITES AS ASSIGNED {Healthcare facility name} Private POD Plan – {date} 69 SCREENER This job action sheet helps to explain some of the details surrounding what is expected of you in the position you have been assigned. Although this form describes many of the specifics surrounding your position, be prepared to have duties added or deleted during the duration of your assignment. Name: Functional Area you are assigned to in the POD: Operations Position you are assigned to: Screener Person you report to: Operations Section Chief Person(s) who report(s) to you: MISSION The mission of your POD site is to dispense as many pills or administer as many vaccines to the greatest number of people as safely and efficiently as possible. As a Screener, you must help to ensure that the POD carries out this mission by: Helping to manage the screening station Reviewing contraindications/precautions detailed for the vaccine/medication being administered/dispensed to clients Accurately reviewing screening forms and selecting the appropriate prophylaxis for each client Directing clients to medical evaluation or dispensing stations as appropriate UNIFORM Dress appropriately for the job you are assigned to do and comfortably for the season. A colorcoded vest will be issued to you at the Personnel & Volunteer Staging Area (PVSA). IMMEDIATE ACTIONS (Please √ task when completed) 1. Sign in at the Personnel & Volunteer Staging Area (PVSA). 2. Receive and put on POD Staff ID badge and vest. 3. Receive your staff packet, which may include: {Healthcare facility name} Private POD Plan – {date} 70 Job Action Sheet POD Staff Assignment Map Organizational Chart 4. Refer to the “POD Staff Assignment Map” in your packet to show the area at the POD where you will be working. Follow the POD signage to your assigned location 5. Receive a clipboard and pen 6. READ YOUR ENTIRE JOB ACTION SHEET. 7. Check in with the Operations Section Chief. Obtain briefing and clarify authority regarding position assignment. 8. Participate in a walk through/orientation of the POD site with all POD staff. 9. Synchronize your watch with POD staff. 10. Inventory your station(s). Based on this inventory, if any equipment or materials are missing, write these on a list and submit this to your assigned supervisor. 11. Rehearse at your station: Review the Screening Form Study fact sheet for agent or pandemic of concern Study the DOC-approved protocol for the vaccine/drug being administered/dispensed Review contraindications/precautions detailed for the vaccine/medication being administered/dispensed 12. Participate in an initial rehearsal of POD operations with all POD staff. 13. Notify the assigned supervisor when your station is ready to receive clients. INTERMEDIATE ACTIONS (Please √ task when completed) 1. Maintain a unit log for your station (ICS 214). Record date and time of notable activities. 2. Ensure clients have accurately and completely filled out the Screening Form for themselves and any family members. 3. Review with clients any contraindications/precautions detailed for the vaccine/medication being administered/dispensed. 4. Select and document on the Screening Form the appropriate prophylaxis for each client. 5. Direct clients to Medical Evaluation or Dispensing stations as appropriate. 6. Advise your assigned supervisor on any screening-related issues as they arise. 7. Participate in POD staff briefings as needed. {Healthcare facility name} Private POD Plan – {date} 71 DEMOBILIZATION (Please √ task when completed) 1. If POD operations are ongoing at the conclusion of your shift, brief your replacement on any issues that occurred during your shift. Ensure that your activity log is submitted to your assigned supervisor. 2. Assist in the demobilization of your station. 3. Repack any supplies and consolidate them in a central location where they can be picked up. 4. Assist with site clean-up for your area. 5. Sign out. 6. Attend the POD ‘Hotwash’ as directed. ADDITIONAL DUTIES AS ASSIGNED {Healthcare facility name} Private POD Plan – {date} 72 DISPENSER/VACCINATOR This job action sheet helps to explain some of the details surrounding what is expected of you in the position you have been assigned. Although this form describes many of the specifics surrounding your position, be prepared to have duties added or deleted during the duration of your assignment. Name: Functional Area you are assigned to in the POD: Operations Position you are assigned to: Dispenser/Vaccinator Person you report to: Operations Section Chief Person(s) who report(s) to you: MISSION The mission of your POD site is to dispense as many pills or administer as many vaccines to the greatest number of people as safely and efficiently as possible. As a dispenser you must ensure that the POD can carry out this mission by: Managing the Dispensing or Vaccination station Reviewing screening forms to determine appropriate medications to be dispensed, and making corrections (if necessary) to ensure safety of clients that have been screened Properly dispensing medications or administering vaccines by following Universal Precautions Keeping the Screening Form for all clients UNIFORM Dress appropriately for the job you are assigned to do and comfortably for the season. A colorcoded vest will be issued to you at the Personnel & Volunteer Staging Area (PVSA). IMMEDIATE ACTIONS (Please √ task when completed) 1. Sign in at the Personnel & Volunteer Staging Area (PVSA). 2. Receive and put on POD Staff ID badge and vest. 3. Receive your staff packet, which may include: Job Action Sheet {Healthcare facility name} Private POD Plan – {date} 73 POD Staff Assignment Map Organizational Chart 4. Refer to the “POD Staff Assignment Map” in your packet to show the area at the POD where you will be working. Follow the POD signage to your assigned location. 5. READ YOUR ENTIRE JOB ACTION SHEET. 6. Check in with your immediate supervisor. Obtain briefing and clarify authority regarding position assignment. 7. Participate in a walk through/orientation of the POD site with all POD staff. 8. Synchronize your watch with POD staff. 9. Inventory your station(s). Based on this inventory, if any equipment or materials are missing write these on a list and submit this to your assigned supervisor. 10. Rehearse at your station: Study the DOC-approved protocol for the vaccine/drug being dispensed Prepare your medications as needed Review contraindications/precautions detailed for the vaccine/medication being dispensed 11. Participate in an initial rehearsal of POD operations with all POD staff. 12. Notify your assigned supervisor when your station is ready to receive clients. INTERMEDIATE ACTIONS (Please √ task when completed) 1. Maintain a unit log for your station (ICS 214). Record date and time of notable activities. 2. Review Screening Forms to determine appropriate medications to be dispensed or vaccines to be administered. 3. Follow Universal Precautions. 4. Collect Screening Forms from clients. 5. Properly dispense medication or administer vaccination. 6. Take the lot number sticker from the medication container and affix to the patient screening form. 7. Provide clients with medication fact sheets and HIPPA forms. Direct clients to the exit of the POD. 8. Advise your assigned supervisor on any dispensing-related issues as they arise. 9. Coordinate breaks and mealtimes with dispensers/vaccinators as appropriate. {Healthcare facility name} Private POD Plan – {date} 74 10. Participate in POD staff briefings as needed. 11. Monitor POD staff and clients for signs of fatigue and stress. DEMOBILIZATION (Please √ task when completed) 1. If POD operations are ongoing at the conclusion of your shift, brief your replacement on any issues that occurred during your shift. Ensure that your activity log is submitted to your assigned supervisor. 2. Assist in the demobilization of your station. 3. Ensure that the supplies and materials for your station are inventoried, organized, repacked, and consolidated. 4. Sign out. 5. Attend the POD ‘Hotwash’ as directed. ADDITIONAL DUTIES AS ASSIGNED {Healthcare facility name} Private POD Plan – {date} 75 MEDICAL EVALUATOR This job action sheet helps to explain some of the details surrounding what is expected of you in the position you have been assigned. Although this form describes many of the specifics surrounding your position, be prepared to have duties added or deleted during the duration of your assignment. Name: Functional Area you are assigned to in the POD: Operations Position you are assigned to: Medical Evaluator Person you report to: Operations Section Chief Person(s) who report(s) to you: MISSION The mission of your POD site is to dispense as many pills or administer as many vaccines to the greatest number of people as safely and efficiently as possible. As the Medical Evaluator you must ensure that the POD operates as smoothly as possible to carry out this mission by: Overseeing the health and welfare of the public served by the POD and POD staff Serving as the key source of information concerning medical questions: o You may be asked technical questions at the medical triage station in the POD, by the First Aid staff, or by the Pharmacist Assisting with the selection of prophylaxis for clients who are diverted to your station or, if appropriate, instead referring them to healthcare services outside the POD Reviewing and discussing special medical issues and medication-specific instructions with clients, and/or providing referrals to healthcare providers Directing clients to the Dispensing station or diverting clients immediately to external medical facilities according to evaluation findings; retaining Medical Screening form of any client diverted from the POD UNIFORM Dress appropriately for the job you are assigned to do and comfortably for the season. A color- {Healthcare facility name} Private POD Plan – {date} 76 coded vest will be issued to you at the Personnel & Volunteer Staging Area (PVSA). IMMEDIATE ACTIONS (Please √ task when completed) 17. Check in at the Personnel & Volunteer Staging Area (PVSA). 18. Receive and put on POD Staff ID badge and vest. 19. Receive your staff packet, which may include: Organizational Chart Job Action Sheet POD Staff Assignment Map Case profile description sheets (from the DOC) 20. Refer to the “POD Staff Assignment Map” in your packet to show the area at the POD where you will be working. Follow the POD signage to your assigned location. 21. Receive a clipboard and pen. 22. Receive a hand-held radio. 23. READ YOUR ENTIRE JOB ACTION SHEET. 24. Review staffing & assignments with the Operations Section Chief. INTERMEDIATE ACTIONS (Please √ task when completed) A) PRIOR TO OPENING THE POD SITE TO THE PUBLIC 9. Synchronize your watch with your supervisor. 10. Participate in a walk through/orientation of the POD site with all POD staff. 11. Inventory your station. 12. Based on this inventory, if any equipment or supplies are missing, write these on a list and submit this to your supervisor to request replacements. 13. Have your teams rehearse at their station(s). 14. Notify your supervisor when your branch is ready to receive the public. B) AFTER OPENING THE POD TO THE PUBLIC 1. Maintain a unit log for your section. 2. Assist clients who are diverted to medical evaluation based on identification of contraindications or other medical issues identified at {Healthcare facility name} Private POD Plan – {date} 77 the Screening station. 3. Review and discuss special medical issues and medication-specific instructions with clients, and/or provide referrals to healthcare providers outside the POD. 4. Provide appropriate information on Medical Screening Form. 5. Direct clients to the Dispensing station or divert clients to external medical facilities for immediate care. 6. Advise your assigned supervisor on any medical evaluation-related issues as they arise. DEMOBILIZATION (Please √ task when completed) 6. Oversee the demobilization of your area. 7. Ensure that you repack your supplies. 8. Ensure that these repacked supplies are consolidated in a central location where they can be picked up later. 9. Prepare an ICS Form 201 (Incident Briefing) for shift changeover. 10. Sign out. 11. Attend the POD ‘Hotwash’ as directed. ADDITIONAL DUTIES AS ASSIGNED {Healthcare facility name} Private POD Plan – {date} 78 APPENDIX L: FORMS The following Forms are included in Appendix K: Sample Medical Screening Form Sample Algorithm for Medical Screening Form Sample Vaccine Consent Form Sample Guidelines for Vaccine Contraindications Inventory Control Form {Healthcare facility name} Private POD Plan – {date} 79 Sample Medical Screening Form: {Healthcare facility name} Private POD Plan – {date} 82 7. MEDICAL CONSULT USE ONLY Medical Consultant: Please use the space below to document consultation findings. NOTES: X Signature of Medical Consultant {Healthcare facility name} Private POD Plan – {date} Date 83 Sample Algorithm for Medical Screening Form: Washoe County Health District Point of Dispensing Medical Screening Form Algorithm *approximately 86% of clients will receive Doxy {Healthcare facility name} Private POD Plan – {date} 84 Sample Vaccine Consent Form: {Healthcare facility name} Private POD Plan – {date} 85 Sample Guidelines for Vaccine Contraindications: 2013-2014 Seasonal Influenza Vaccine Consent Form PRECAUTIONS AND CONTRAINDICATIONS: NOTES AND INSTRUCTIONS Precautions for BOTH the Flu Shot (IM) and Nasal Spray: Is the person to be vaccinated sick today? 1. Contraindications for BOTH the Flu Shot (IM) and Nasal Spray: Does the person to be vaccinated have an allergy to medications, food such as eggs, a vaccine component or latex? 2. Please list allergies: 3. Has the person to be vaccinated ever had a serious reaction to a vaccine in the past? 4. Has the person to be vaccinated ever had Guillain-Barré syndrome (GBS)? Contraindications for Nasal Spray: Is the person being vaccinated younger than 2 years of age or 5. older than 49 years of age? 6. 7. 8. 9. 10. 11. Does the person to be vaccinated have a long-term health problem with heart disease, lung disease, asthma, kidney disease, neurologic or neuromuscular disease, liver disease, metabolic disease (such as diabetes), or anemia or other blood disorders? If the person to be vaccinated is a child age 2 through 4 years, in the past 12 months, has a healthcare provider ever told you that he or she had wheezing or asthma? Does the person to be vaccinated have a weakened immune system because of HIV/AIDS or another disease that affects the immune system, long-term treatment with drugs such as highdose steroids, or cancer treatment with radiation or drugs? Is the child or teen to be vaccinated receiving aspirin therapy or aspirin-containing therapy? Is the person to be vaccinated pregnant or could she become pregnant within the next month? Is the person being vaccinated receiving antiviral medications? 12. Has the person to be vaccinated received any other vaccinations in the past 4 weeks? 13. Does the person to be vaccinated live with or expect to have close contact with a person whose immune system is severely compromised and who must be in protective isolation (such as an isolation room of a bone marrow transplant unit)? {Healthcare facility name} Private POD Plan – {date} YES Persons moderately or severely ill – defer. If they have a cold or other URI, cannot receive FluMist (nasal spray), must receive flu shot (IM). YES All flu vaccines contain egg protein except FluBlok. FluBlok is 100% egg free and may be used for persons aged 18-49 years who have no other contraindications. See flu vaccine product insert (PI) for a complete list of vaccine ingredients and latex content. A previous severe allergic reaction to influenza (flu) vaccine, regardless of the component suspected to be responsible for the reaction is a contraindication to future receipt of any type of flu vaccine. Refer to healthcare provider. History of GBS – all flu vaccines contraindicated. Refer to healthcare provider. YES FluMist (nasal spray) only indicated for persons age 2 through 49 years, must receive flu shot (IM) if aged between 6-23 months or 50 years and older. Cannot receive FluMist (nasal spray), must receive flu shot (IM). Wheezing in this age group should be interpreted as asthma – cannot receive FluMist (nasal spray), must receive flu shot (IM). Cannot receive FluMist (nasal spray), must receive flu shot (IM). Cannot receive FluMist (nasal spray), must receive flu shot (IM). Cannot receive FluMist (nasal spray), must receive flu shot (IM). Cannot receive FluMist (nasal spray) if receiving antiviral drugs 2 days before vaccination or 14 days after vaccination, must receive flu shot (IM). If MMR, Varicella, or Yellow Fever received in the last 4 weeks, must receive flu shot (IM). There must be at least 4 weeks between the 1st and 2nd dose of flu vaccine for children under 9 years requiring 2 doses. Cannot receive FluMist (nasal spray), must receive flu shot (IM). 86 Inventory Control Form Date Time # Doxy Dispensed # Cipro Dispensed {Healthcare facility name} Private POD Plan – {date} # Amoxi Dispensed Tally Initials Column 87 Date Time # Doxy Dispensed # Cipro Dispensed {Healthcare facility name} Private POD Plan – {date} # Amoxi Dispensed Tally Initials Column 88 APPENDIX M: CATEGORY A AGENT AND PAN FLU SHEETS The following Informational Sheets are included in Appendix L: Anthrax Botulism Plague Smallpox Tularemia Viral Hemorrhagic Fever Influenza {Healthcare facility name} Private POD Plan – {date} 89 ANTHRAX Public Health Preparedness Program What is Anthrax? Anthrax is a serious disease that is caused by bacillus anthracis, a bacterium that forms spores that can survive dormant in the environment for long periods of time. Anthrax can be found naturally in soil and commonly affects domestic and wild animals such as cattle, sheep, goats, antelope, and deer. The animals become infected when they breathe in or ingest spores in contaminated soil, plants, or water. This allows the spores to multiply and spread the bacteria, producing toxins in the body which can cause serious illness and death. There are four types of Anthrax, depending on how anthrax enters the body: • Cutaneous anthrax – enters the skin through a cut or scrape. • Inhalation anthrax – enters the lungs from breathing in spores; most deadly form. • Gastrointestinal anthrax – enters digestive system from ingestion of infected meat. • Injection anthrax – enters vein by injection; found in heroin-injecting drug users. Why are we Concerned About Anthrax as a Bioweapon? According to the Centers for Disease Control and Prevention, bacillus anthracis is one of the most likely agents to be used in a biological attack, because: • Anthrax spores are easily found in nature, can be produced in a lab, and can last for a long time in the environment. • Anthrax makes for a good weapon because it can be released quietly and without anyone knowing. The microscopic spores could be put into powders, sprays, food and water; because they are so small, you may not be able to see, smell, or taste them. • Anthrax has been used as a weapon before. An anthrax attack could take many forms. For example, in a powder form it could be placed in letters and mailed, as was done in 2001, it could be put into food or water, or it could be released into the air. If anthrax spores were released into the air, people could breathe them in and get sick with anthrax. It only takes a small amount of anthrax to infect a large number of people. Inhalation anthrax is the most serious form and can kill quickly if not treated immediately. Transmission: How does Someone Become Infected with Anthrax? Anthrax is not contagious, meaning it is NOT spread from one person to another person. Anthrax from animals - Humans can become infected with anthrax through handling infected animals or other materials containing anthrax spores, or by breathing in spores from infected animal products (like wool, for example). Anthrax as a weapon - Anthrax could be put into our food or water supply, or released into the air. In an intentional exposure, such as a bioterrorism event, breathing in spores that have been released into the air is the most likely route of exposure. What are the Signs and Symptoms of Anthrax? {Healthcare facility name} Private POD Plan – {date} 90 The symptoms of anthrax are different and depend on the type of infection. All types of anthrax have the potential, if untreated, to spread throughout the body and cause severe illness, even death. Cutaneous Anthrax - Symptoms include a group of small blisters or bumps that may itch, found most often on the face, neck, arms, or hands. The blisters then develop into a painless skin sore with a black area in the center. Swelling can occur around the sore. Gastrointestinal Anthrax - Early symptoms include nausea, vomiting, loss of appetite, and fever, followed by abdominal pain or swelling, vomiting of blood, and severe diarrhea. Symptoms can also include fever and chills, swelling of neck or neck glands, sore throat, painful swallowing, hoarseness, headache, flushing red face and red eyes, and fainting. Inhalation Anthrax - Early symptoms may resemble those of flu or a common cold and include fever and chills/sweats, cough, sore throat, headache, body aches and weakness/tiredness, difficulty breathing and chest discomfort. Other symptoms could include confusion or dizziness, nausea, vomiting, or stomach pains. After several days, the symptoms may progress to severe breathing problems and shock. How Soon do Infected People get Sick? Symptoms can take anywhere from one day to more than two months to appear, but typically appear within seven days of coming in contact with the bacterium for all types of anthrax. How is Anthrax Treated? All types of anthrax infection can be treated with antibiotics, including intravenous antibiotics. Another option that doctors have is antitoxin. Patients with serious cases of anthrax will need to be hospitalized. They may require aggressive treatment, such as continuous fluid drainage and help breathing through mechanical ventilation. Can a Person Exposed to Anthrax Avoid Becoming Sick? Yes. Antibiotics can prevent anthrax from developing in people who have been exposed but have not developed symptoms. Ciprofloxacin and doxycycline are two of the antibiotics that could be used to prevent anthrax. Those exposed must take antibiotics for 60 days. While there is a vaccine licensed to prevent anthrax, it is not typically available to the general public. However, if there were ever an anthrax emergency, people who are exposed might be given anthrax vaccine to help prevent disease by a special emergency protocol. Would Enough Medication be Available in the Event of a Bioterrorism Attack? Yes. National and state public health officials have large supplies of drugs needed in the event of a bioterrorism attack. These supplies can be sent anywhere in the United States within 12 hours. What is the Washoe County Health District Doing to Prepare for an Anthrax Outbreak? In the event of a weaponized anthrax attack or outbreak, the Washoe County Health District will announce detailed instructions on how to obtain preventive medication through a point of dispensing (POD) site. This information will be available through the media and the Washoe County Health District website. Source: www.cdc.gov {Healthcare facility name} Private POD Plan – {date} 91 BOTULISM Public Health Preparedness Program What is Botulism? Botulism is a rare but serious muscle paralyzing disease caused by a nerve toxin that is produced by the bacterium Clostridium botulinum. This type of bacteria is found naturally in the soil. There are three main kinds of botulism: Foodborne botulism is caused by eating foods that contain the botulinum toxin. Wound botulism is caused when wounds are infected by the toxin produced from Clostridium botulinum. This can occur when a wound is contaminated during an outdoor injury by contact with contaminated soil. The bacteria can only infect damaged skin. Infant botulism occurs in a small number of susceptible infants each year who harbor Clostridium botulinum bacteria in their intestinal tract. All forms of botulism can be fatal and are considered medical emergencies. Foodborne botulism is a public health emergency because the contaminated food source may be unknown and still available, and many additional people can be poisoned by eating the contaminated food. Why are we Concerned About Botulism as a Bioweapon? Botulism toxin could be used as a biological weapon because it can be spread through a food source and has the potential to be aerosolized. Transmission: How does Someone Become Infected with Botulism? Botulism is not contagious, meaning it is NOT spread from one person to another person. Foodborne botulism is caused by eating foods that contain the botulinum toxin. You can also get botulism when the bacteria enter your skin through a wound. Most wound botulism cases are associated with black-tar heroin injection, especially in California. A bioweapon carrying Clostridium botulinum is possible because it is easy to produce, though technical factors make dissemination difficult. What are the Signs and Symptoms of Botulism? Symptoms include double vision, blurred vision, drooping eyelids, slurred speech, difficulty swallowing, dry mouth, and muscle weakness that moves down the body, usually affecting the shoulders first, then the upper arms, lower arms, thighs, calves, etc. Finally, paralysis of breathing muscles can cause a person to stop breathing and die, unless assistance with breathing by mechanical ventilation is provided. infants with botulism appear lethargic, feed poorly, are constipated, and have a weak cry and poor muscle tone, all symptoms of the muscle paralysis caused by the bacterial toxin. {Healthcare facility name} Private POD Plan – {date} 92 The first symptoms of foodborne botulism may also include nausea and vomiting. How Soon do Infected People get Sick? With foodborne botulism, symptoms can begin within 6 hours to 10 days, but most commonly between 12 and 36 hours after eating food that contains the toxin. For wound botulism and infant botulism, it is difficult to estimate the incubation period because exposure times cannot be ascertained. The time of onset for inhalational botulism cannot be stated with certainty because so few cases have been observed. How is Botulism Treated? Botulism can be treated with an antitoxin which blocks the action of toxin circulating in the blood. The antitoxin is most effective in reducing the severity of symptoms if administered early in the course of the disease. Antitoxin for infants is available from the California Department of Public Health, and antitoxin for older children and adults is available through the Centers for Disease Control and Prevention. The respiratory failure and paralysis that occur with severe botulism may require a patient to be on a breathing machine (ventilator) for weeks or months, plus intensive medical and nursing care. If given before paralysis is complete, antitoxin can prevent worsening and shorten recovery time. The paralysis slowly improves, and eventual recovery can take many months of supportive care. Physicians may try to remove contaminated food still in the gut by inducing vomiting or by using enemas. Wounds should be treated, usually surgically, to remove the source of the toxinproducing bacteria followed by administration of appropriate antibiotics. Good supportive care in a hospital is the mainstay of therapy for all forms of botulism. Can a Person Exposed to Botulism Avoid Becoming Sick? There is no vaccine or medication to prevent botulism. The preventive measures that will be taken in the event of a botulism outbreak will involve determining the source of exposure and isolation from that source. Would Enough Antitoxin be Available in the Event of a Bioterrorism Attack? National and state public health officials have large supplies of drugs needed in the event of a bioterrorism attack. These supplies can be sent anywhere in the United States within 12 hours. What is the Washoe County Health District Doing to Prepare for a Botulism Outbreak? In the event of a weaponized botulism attack or outbreak, the Washoe County Health District will work closely with the Nevada Division of Public and Behavioral Health and the Centers for Disease Control and Prevention (CDC) to provide community partners and the public with recommendations regarding infection control activities. This information will be available through the media and the Washoe County Health District website. Sources: www.cdc.gov JAMA, February 28, 2001 – Vol. 285, No. 8 {Healthcare facility name} Private POD Plan – {date} 93 PLAGUE Public Health Preparedness Program What is Plague? Plague is a disease caused by Yersinia pestis (Y. pestis), a bacterium found in rodents and their fleas in many areas around the world, including most of the western United States. There are three forms of plague: Bubonic – When the Y. pestis bacteria enter the body through the bite of an infected flea, through a cut or break in the skin, the resulting disease is called bubonic plague. “Buboes” are swollen, painful lymph nodes. Bubonic plague is the most common form of the disease, and if left untreated, may progress to septicemic plague (see below). Septicemic – When Y. pestis bacteria multiply and accumulate in the bloodstream, septic shock occurs and the resulting disease is called septicemic plague. Pneumonic – When Y. pestis bacteria are inhaled, they lodge in the lungs and the resulting disease is called pneumonic plague. Why are we Concerned About Plague as a Bioweapon? Yersinia pestis used in an aerosol attack could cause cases of the pneumonic form of plague. One to six days after becoming infected with the bacteria, people would develop pneumonic plague. Once people have the disease, the bacteria can spread to others who have close contact with them. Because of the delay between exposure to the bacteria and becoming sick, people could travel over a large area before becoming contagious and possibly infecting others. Controlling the disease would then be more difficult. A bioweapon carrying Y. pestis is possible because the bacterium occurs in nature and could be isolated and grown in quantity in a laboratory. Even so, manufacturing an effective weapon using Y. pestis would require advanced knowledge and technology. Transmission: How does Someone Become Infected with Pneumonic Plague? Pneumonic plague occurs when Yersinia pestis infects the lungs. Transmission can take place if someone breathes in Y. pestis particles, which could happen in an aerosol release during a bioterrorism attack. Pneumonic plague is also transmitted by breathing in Y. pestis suspended in respiratory droplets from a person (or animal) with pneumonic plague. Respiratory droplets are spread most readily by coughing or sneezing. Becoming infected in this way usually requires direct and close (within 6 feet) contact with the ill person or animal. Pneumonic plague may also occur if a person with bubonic or septicemic plague is untreated and the bacteria spread to the lungs. What are the Signs and Symptoms of Pneumonic Plague? {Healthcare facility name} Private POD Plan – {date} 94 Patients usually have fever, weakness, and rapidly developing pneumonia with shortness of breath, chest pain, cough, and sometimes bloody or watery sputum. Nausea, vomiting, and abdominal pain may also occur. Without early treatment, pneumonic plague usually leads to respiratory failure, shock, and rapid death. How Soon do Infected People get Sick? Someone exposed to Yersinia pestis through the air – either from an intentional aerosol release or from close and direct exposure to someone with plague pneumonia – would show symptoms within 1 to 6 days of exposure. How is Pneumonic Plague Treated? Prompt treatment with the correct medications is critical to prevent complications or death. To prevent a high risk of death, antibiotics should be given within 24 hours of the first symptoms. You should use antibiotics to prevent or treat plague only under the direction of your health care provider or local health department. Several types of antibiotics are effective for curing the disease. Drugs of choice are streptomycin or gentamicin antibiotics for injection or intravenous use. Available oral medications are tetracyclines (such as doxycycline) or fluoroquinolones (such as ciprofloxacin). Early in the response of a bioterrorism attack, these drugs would be tested to determine which is most effective against the particular weapon that was used. Can a Person Exposed to Pneumonic Plague Avoid Becoming Sick? Yes. People who have had close contact with an infected person can greatly reduce the chance of becoming sick if they begin treatment within 7 days of their exposure. Treatment consists of taking antibiotics for at least 7 days. Would Enough Medication be Available in the Event of a Bioterrorism Attack? Yes. National and state public health officials have large supplies of drugs needed in the event of a bioterrorism attack. These supplies can be sent anywhere in the United States within 12 hours. What is the Washoe County Health District Doing to Prepare for a Plague Outbreak? In the event of a weaponized pneumonic plague attack or outbreak, the Washoe County Health District will announce detailed instructions on how to obtain preventive medication through a point of dispensing (POD) site. This information will be available through the media and the Washoe County Health District website Source: www.cdc.gov {Healthcare facility name} Private POD Plan – {date} 95 SMALLPOX Public Health Preparedness Program What is Smallpox? Smallpox is a serious and sometimes fatal infectious disease caused by the variola virus. The pox part of smallpox is derived from the Latin word for “spotted” and refers to the raised bumps that appear on the face and body of an infected person. There are two clinical forms of smallpox: Variola major is the severe and most common form of smallpox, with a more extensive rash and higher fever. There are four types of variola major smallpox: o ordinary (the most frequent type, accounting for 90% or more of cases) o modified (mild and occurring in previously vaccinated persons) o flat o and hemorrhagic (both rare and very severe). Historically, variola major has an overall fatality rate of about 30%; however, flat and hemorrhagic smallpox usually are fatal. Variola minor is a less common presentation of smallpox, and a much less severe disease, with the death rates historically being 1% or less. Why are we Concerned About Smallpox as a Bioweapon? Smallpox is now eradicated after a successful worldwide vaccination program. The last case of smallpox in the United States was in 1949. The last naturally occurring case in the world was in Somalia in 1977. After the disease was eliminated from the world, routine vaccination against smallpox among the general public was stopped because it was no longer necessary for prevention. However, in the aftermath of the events of September and October, 2001, there is heightened concern that the variola virus might be used as an agent of bioterrorism. For this reason, the U.S. government is taking precautions for dealing with a smallpox outbreak. Transmission: How does Someone Become Infected with Smallpox? Generally, direct and fairly prolonged face-to-face contact is required to spread smallpox from one person to another, by inhaling droplets released by the cough or sneeze of an infected person. Smallpox can also be spread through direct contact with infected bodily fluids, or with contaminated objects such as bedding or clothing. Rarely, smallpox has been spread by virus carried in the air in enclosed settings such as buildings, buses, and trains. Humans are the only natural hosts of variola. Smallpox is not known to be transmitted by insects or animals. {Healthcare facility name} Private POD Plan – {date} 96 What are the Signs and Symptoms of Smallpox? 7-17 days after exposure, the first symptoms of smallpox appear. These include fever, tiredness, head and body aches, and sometimes vomiting. The fever is usually high, in the range of 101 to 104°F. At this time, people are usually too sick to carry on their normal activities. This stage may last for 2 to 4 days. Next, a rash appears, first as small red spots on the tongue and in the mouth. A rash then appears on the skin, starting on the face and spreading to the arms and legs and then to the hands and feet. Usually the rash spreads to all parts of the body within 24 hours. The rash becomes raised bumps and the bumps become “pustules”, which are raised, usually round and firm to the touch as if there’s a small round object under the skin. The pustules begin to form a crust and then scab. By the end of the second week after the rash appears, most of the sores have scabbed over. The scabs begin to fall off, leaving scars. Most scabs will have fallen off three weeks after the rash first appears. How Soon do Infected People get Sick? Incubation period after exposure to the virus averages about 12-14 days but can range from 7-17 days. During the incubation period, a person is not contagious and may feel fine. How is Smallpox Treated? There is no proven treatment for smallpox. However, providing a patient supportive care can help alleviate some of the symptoms. Can a Person Exposed to Smallpox Avoid Becoming Sick? The smallpox vaccine, which was routinely administered to Americans until 1972, is a highly effective protection against the disease when given before exposure to the virus. If the vaccine is given to a person within four days of exposure to smallpox, it may lessen the severity of the disease, or possibly prevent illness. Would Enough Vaccine be Available in the Event of a Smallpox Outbreak? Yes. National and state public health officials have large supplies of vaccine needed in the event of a bioterrorism attack involving smallpox. What is the Washoe County Health District Doing to Prepare for a Smallpox Outbreak? In the event of a weaponized smallpox outbreak, the Washoe County Health District will announce detailed instructions on how to obtain vaccine through a point of dispensing (POD) site. This information will be available through the media and the Washoe County Health District website. Source: www.cdc.gov {Healthcare facility name} Private POD Plan – {date} 97 TULAREMIA Public Health Preparedness Program What is Tuleramia? Tularemia is a potentially serious illness that occurs naturally in the United States. It is caused by the bacterium Francisella tularensis found in animals (especially rodents, rabbits, and hares) and is highly infectious. In the United States, tularemia is usually caused by being bitten by infected ticks or by handling infected animal tissue from sick or dead animals. There are five different forms of tularemia: Ulceroglandular - skin ulcer at site of bite Glandular - no ulcer at site of bite Oculoglandular - bacteria enters through eye Oropharyngeal - results from eating or drinking contaminated food or water Pneumonic - breathing dusts or aerosols containing organism Why are we Concerned About Tuleramia as a Bioweapon? Francisella tularensis is very infectious. A small number (10-50 or so organisms) can cause disease. Tularemia has long been considered a potential biological weapon because of its extreme infectivity, ease of dissemination, and substantial capacity to cause illness and death. If F. tularensis was used as a weapon, the bacteria would likely be made airborne for exposure by inhalation. People who inhale an infectious aerosol would generally experience severe respiratory illness, including life-threatening pneumonia and systemic infection, if they are not treated. The bacteria that cause tularemia occur widely in nature and could be isolated and grown in large quantity in a laboratory, although manufacturing an effective aerosol weapon would require considerable sophistication. Transmission: How does Someone Become Infected with Tularemia? People can get tularemia many different ways, including being bitten by an infected tick, deerfly or other insect, or by handling infected animal carcasses. The main concern for public health is the transmission of the disease through ingestion of water from a contaminated water supply and/or inhalation of contaminated dusts or aerosol, both of which are conducive to potential bioterrorism attacks. Tularemia is not contagious, meaning it is NOT spread from one person to another person. People who have tularemia do not need to be isolated. People who have been exposed to the tularemia bacteria should be treated as soon as possible. The disease can be fatal if it is not treated with the right antibiotics. What are the Signs and Symptoms of Tularemia? The symptoms of tularemia vary depending on the type of exposure, and illness ranges from mild to life-threatening. If the bacteria that cause tularemia are inhaled in the form of dust or aerosol, it can cause an infection of the lungs (pneumonic). This is the most serious form, and may be used during a bioterrorism attack. Symptoms of tularemia may include {Healthcare facility name} Private POD Plan – {date} 98 sudden fever, chills, headache, diarrhea, muscle aches, joint pain, dry cough, and progressive weakness. If pneumonia develops, people can also experience chest pain, bloody sputum, difficulty breathing, and even respiratory failure. A biological attack may also lend itself to food or water contamination, resulting in the oropharyngeal form. After ingesting contaminated food or water, symptoms of this form of tularemia include sore throat, mouth ulcers, tonsillitis, and swelling of lymph glands in the neck. F. tularensis can also infect humans through the skin or mucous membranes. When a person contracts the disease through this means, they may have symptoms that include swollen and painful lymph glands, or a skin ulcer. How Soon do Infected People get Sick? Symptoms usually appear 3 to 5 days after exposure to the bacteria, but can take as long as 14 days. How is Tularemia Treated? Early treatment of tularemia with appropriate antibiotics is essential. Although tularemia can be life-threatening, most infections can be treated successfully with antibiotics. Antibiotics used to treat tularemia include streptomycin, gentamicin, doxycycline, and ciprofloxacin. Treatment usually lasts 10 to 21 days depending on the stage of illness and the medication used. Although symptoms may last for several weeks, most patients completely recover. Antibiotics must be taken only under the direction of your health care provider or local health department. Can a Person Exposed to Tularemia Avoid Becoming Sick? Yes. Antibiotics can prevent tularemia from developing in people who have been exposed but have not developed symptoms. A vaccine for tularemia is under review by the Food and Drug Administration, but is not currently available in the United States. Would Enough Medication be Available in the Event of a Bioterrorism Attack? Yes. National and state public health officials have large supplies of drugs needed in the event of a bioterrorism attack. These supplies can be sent anywhere in the United States within 12 hours. What is the Washoe County Health District Doing to Prepare for a Tularemia Outbreak? In the event of a weaponized tularemia attack or outbreak, the Washoe County Health District will announce detailed instructions on how to obtain preventive medication through a point of dispensing (POD) site. This information will be available through the media and the Washoe County Health District website. Source: www.cdc.gov {Healthcare facility name} Private POD Plan – {date} 99 VIRAL HEMORRHAGIC FEVER Public Health Preparedness Program What is Viral Hemorrhagic Fever? Viral hemorrhagic fevers (VHFs) refer to a group of illnesses that are caused by several distinct families of viruses. In general, the term "viral hemorrhagic fever" is used to describe a severe multisystem syndrome, as many different organs and systems in the body are affected. Characteristically, the overall vascular system is damaged, and the body's ability to regulate itself is impaired. These symptoms are often accompanied by hemorrhage (severe bleeding), which is why this group of illnesses is called hemorrhagic fevers. However, the bleeding itself is rarely life-threatening. While some types of hemorrhagic fever viruses can cause relatively mild illnesses, many of these viruses, such as Ebola and Marburg, cause severe, life-threatening disease. Why are we Concerned About Viral Hemorrhagic Fevers as Bioweapons? The Centers for Disease Control and Prevention identifies hemorrhagic fever viruses as agents that could be used as biological weapons because some are highly infectious, can be easily spread through the air, and have the potential to cause great numbers of illnesses and deaths. They are also known to have been the subject of biological weapons research. Transmission: How does Someone Become Infected with a Viral Hemorrhagic Fever? Most viruses causing hemorrhagic fever are zoonotic, which means they are initially transmitted to humans by animal or insect reservoir hosts. The viruses carried in rodent reservoirs are transmitted when humans have contact with urine, fecal matter, saliva, or other body excretions from the infected rodents, or when humans have contact with the bodies of infected animals, either dead or alive. The viruses associated with arthropod vectors are spread most often when the vector mosquito or tick bites a human, or when a human crushes a tick. However, some of these vectors may spread virus to animals, such as livestock. Humans then become infected when they care for or slaughter the animals. Occasionally, an infected traveler may become infected in an area where the virus occurs naturally, and then travel to another area where the virus is not normally found. If the virus is a type that can be transmitted by person-to-person contact, the traveler can infect other people. Ebola, Marburg, Lassa and Crimean-Congo hemorrhagic fever viruses are examples. This type of secondary transmission of the virus can occur through direct contact with infected people or their body fluids. It can also occur indirectly, through contact with objects contaminated with infected body fluids, such as bedding used by a sick person, or contaminated syringes and needles. Humans can contract viral hemorrhagic fever during a bioterrorist attack in which a VHF is weaponized. {Healthcare facility name} Private POD Plan – {date} 100 What are the Signs and Symptoms of Viral Hemorrhagic Fever? Specific signs and symptoms vary by the type of VHF, but initial signs and symptoms often include marked fever, dizziness, rashes, muscle aches, loss of strength, headache, and fatigue. Patients with severe cases of VHF often show signs of bleeding under the skin, in internal organs, or from body orifices like the mouth, eyes, or ears. However, although they may bleed from many sites around the body, patients rarely die because of blood loss. Severely ill patient cases may also show shock, nervous system malfunction, coma, delirium, and seizures. Some types of VHF are associated with renal (kidney) failure. How Soon do Infected People get Sick? After an incubation period of 1-3 weeks, illness begins insidiously, with early symptoms of fever, sore throat, weakness, and malaise. Typically, symptoms develop within days but may not appear until several weeks after exposure. How are Viral Hemorrhagic Fevers Treated? Patients receive supportive therapy, but generally speaking, there is no other treatment or established cure for VHFs. Ribavirin, an antiviral drug, has been effective in treating some individuals with Lassa fever or hemorrhagic fever with renal syndrome. The only licensed, approved vaccines for VHFs are for yellow fever and Argentine hemorrhagic fever. To be successful in preventing the disease, the vaccine must be received prior to exposure. Experimental vaccines for several other VHFs are being studied, but are not yet licensed or approved for general use. Can a Person Exposed to Viral Hemorrhagic Fever Avoid Becoming Sick? With the exception of yellow fever and Argentine hemorrhagic fever, for which vaccines have been developed, no vaccines exist that can protect against these diseases. Therefore, prevention efforts must concentrate on avoiding contact with host species. If prevention methods fail and a case of VHF does occur, efforts should focus on preventing further transmission from person to person, if the virus can be transmitted in this way. For those hemorrhagic fever viruses that can be transmitted from one person to another, avoiding close physical contact with infected people and their body fluids is the most important way of controlling the spread of disease. Infection control techniques include isolating infected individuals. What is the Washoe County Health District Doing to Prepare for a VHF Outbreak? In the event of a weaponized viral hemorrhagic fever attack or outbreak, the Washoe County Health District will work closely with the Nevada Division of Public and Behavioral Health and the Centers for Disease Control and Prevention (CDC) to provide community partners and the public with recommendations regarding infection control activities. This information will be available through the media and the Washoe County Health District website. Source: www.cdc.gov {Healthcare facility name} Private POD Plan – {date} 101 PANDEMIC INFLUENZA Public Health Preparedness Program What is Pandemic Influenza? An influenza pandemic can occur when a non-human (novel) influenza virus gains the ability for efficient and sustained human-to-human transmission and then spreads globally. Influenza viruses that have the potential to cause a pandemic are referred to as ‘influenza viruses with pandemic potential.’ Examples of influenza viruses with pandemic potential include avian influenza A (H5N1) and avian influenza (H7N9), which are two different “bird flu” viruses. These are non-human viruses (i.e., they are novel among humans and circulate in birds in parts of the world) so there is little to no immunity against these viruses among humans. Why are we Concerned About Pandemic Flu? Pandemic influenza is caused by a new virus, and vaccine to prevent the associated flu is not available. Therefore, more people are prone to falling ill. In addition, a pandemic virus strain can spread rapidly from person to person and, if severe, can cause high levels of disease and death around the world. For example, the most famous flu pandemic was the Great Pandemic of 1918. In a matter of weeks, influenza swept across the entire country. Approximately 675,000 people in the United States died, with high mortality rates among healthy adults 20 to 50 years of age. Transmission: How does Someone Become Infected with the Flu? Most experts believe that flu viruses spread mainly by droplets made when people with flu cough, sneeze or talk. These droplets can land in the mouths or noses of people who are nearby. Less often, a person might also get flu by touching a surface or object that has flu virus on it and then touching their own mouth, eyes or possibly their nose. What are the Signs and Symptoms? People • • • • • • • • who have the flu often feel some or all of the following signs and symptoms: Fever or feeling feverish/chills Cough Sore throat Runny or stuffy nose Muscle or body aches Headaches Fatigue (very tired) Some people may have vomiting and diarrhea, though this is more common in children than adults {Healthcare facility name} Private POD Plan – {date} 102 How Soon do Infected People get Sick? The incubation period for the flu can vary from one to four days, but symptoms normally appear two days after exposure to the virus. How is Influenza Treated? Flu symptoms can be eased with over-the-counter and prescription medications to help you feel better faster. Your healthcare provider may prescribe antiviral medications, such as Tamiflu, to help you feel better while dealing with the illness. If your flu has progressed to a bacterial infection, your health care provider may prescribe antibiotics. Can Influenza be Prevented? Influenza vaccines are administered annually to prevent the flu. However, influenza virus strains continuously evolve. Annual flu vaccines are designed to protect against specific, known influenza viruses in circulation among humans around the world. An influenza pandemic occurs when a new virus emerges. A vaccine cannot be produced for this new virus until the virus has been identified. Developing, testing and producing a new vaccine can take up to six months. Would Enough Vaccine be Available in the Event of a Pandemic? Enough vaccine would be available once a vaccine was developed, tested and produced. This process could take six months, and then vaccine would be distributed to local health authorities for mass vaccination. What is the Washoe County Health District Doing to Prepare for a Pandemic Outbreak? In the event of pandemic influenza, the Washoe County Health District will announce detailed instructions on how to obtain vaccine through a point of dispensing (POD) site. This information will be available through the media, news, and on this website. Source: www.cdc.gov {Healthcare facility name} Private POD Plan – {date} 103 APPENDIX N: MEDICATION INFORMATION SHEETS The Washoe County Health District will provide appropriate Medication Information Sheets specific to the public health emergency if it becomes necessary to open Private POD sites. Amoxicillin (adult) Ciprofloxacin (adult) Doxycycline (adult) Ciprofloxacin (child) Doxycycline (child) {Healthcare facility name} Private POD Plan – {date} 104 {Healthcare facility name} Private POD Plan – {date} 110