CORPORATE PLAN 2014 - 2016 NSMC approved copy as at 18th December 2014 Contents Foreword by Chief Executive ..................................................................3 Introduction .............................................................................................5 Review of Performance...........................................................................7 Executive Summary ................................................................................9 Our Mission, Vision and Core Values.................................................... 11 Strategic Business Objectives............................................................... 12 Key Activities and Targets ....................................................................13 Efficiency Savings ................................................................................. 34 Monitoring & Evaluation Arrangements ................................................. 34 Communicating the Plan .......................................................................34 Annex A Organisational Chart .......................................................... 36 Annex B Business Plan Budgets ...................................................... 37 Annex C Business Plan Summary - Proposed Budget 2014……… 38 Annex D Indicative Budgets 2015 and 2016………………………… 39 Annex E Efficiency Savings Delivery Plan………………………… Annex F Details of Northern Ireland Budget Requirement ..……… 41 2 40 Foreword by the Chief Executive As the new Chief Executive of Waterways Ireland appointed with effect from 29th July 2013, I am delighted to present the organisation’s Corporate Plan 2014-2016 which outlines the body’s key objectives for the next three years. The inland waterways which Waterways Ireland is responsible for managing are some of the most beautiful and extensive to be found in Western Europe. Thanks to the work of Waterways Ireland over the past decade, they also have excellent facilities in terms of harbours, moorings and service blocks. Looking forward, the key challenge facing Waterways Ireland is to increase the use of these waterways and in doing so, further extend the benefits these important public outdoor recreation assets can deliver. The organisation recognises it can contribute to supporting a much more diverse use of the waterways in addition to cruising, which continues to be a very important economic recreational activity on a number of the waterways we manage. These opportunities include the ongoing development of the linear land corridor of the canals for walking and cycling, and encouraging and supporting the use of the waterways for other sporting activities such as fishing, sailing, canoeing and rowing. We also wish to stimulate increased use and appreciation of the waterways by developing and promoting access to their unique heritage and environmental assets, and facilitating the use of the waterways as the focal point for major events. Each of the waterways we manage is different in nature. The Shannon Navigation and Erne system are well developed, with thousands of boats and are popular economic drivers to the areas they pass through. Our goal is to both sustain and develop existing use, and stimulate and increase use in underused areas of these navigations while also seeking to promote their use for rapidly growing sports such as stand up paddling. The canals and Barrow Navigation are invaluable linear recreational corridors with the Grand and Royal Canals providing unique east-west links to the Shannon Navigation. The organisation’s key goal must be to grow and sustain use, both on the water and of the towpath corridors. We must work collaboratively to unlock the pivotal role of the two major docks in Dublin, Spencer Dock and Grand Canal Dock, in the creation of dynamic outdoor recreational activities and the development of a maritime quarter within the city of Dublin. 3 The Lower Bann navigation is different again in nature, with rapidly developing sports boat usage for skiing and wake boarding, alongside canoeing and pleasure boating. Waterways Ireland faces fundamental operational challenges such as the control of invasive weed and the associated costs of managing this, securing and maintaining adequate water supplies and the recurrent costs associated with pumping water. Major obstacles include the need to influence third parties to address and prioritise water quality for recreational use in key locations such as Grand Canal Dock in Dublin, and improving navigation on the Royal Canal with the restrictions and costs of operating Newcomen Bridge. Over the next three years Waterways Ireland must refocus how it uses the reducing financial and human resources of the organisation to ensure we provide services at the times of greatest use, and ensure the organisation is cost effective and continues to provide value for money in everything it does. Waterways Ireland will continue to work closely with a wide range of stakeholders, local communities and public bodies and through co-operation and shared resources, deliver on the opportunities for promoting social and economic development, well-being, health and social inclusion that the navigations can provide. I am grateful to the Body’s Sponsoring Departments, the Department of Arts, Heritage and the Gaeltacht, and the Department of Culture, Arts and Leisure for their support and encouragement in the development of this Corporate Plan. Successful delivery of the Plan represents a considerable challenge to Waterways Ireland to find new ways and models of operating the navigations whilst continuing to deliver a high quality service. I am confident the organisation has a committed workforce whose experience, professionalism and dedication will ensure we continue to successfully manage the waterways for the benefit and prosperity of everyone on the island, and that we secure the environmental and built heritage of the waterways for future generations to enjoy. Dawn Livingstone Chief Executive 4 Introduction Who we are Waterways Ireland is a cross-border body, the largest of six North/South Implementation Bodies established under the British Irish Agreement of 10th April 1998. This Agreement was given domestic effect by means of the North/South Co-operation (Implementation Bodies) (Northern Ireland) Order, 1999 and the British-Irish Agreement Act, 1999 respectively. We currently employ 325 staff located in a number of offices and depots close to our inland waterways. Our headquarters is based in Enniskillen, Co Fermanagh with regional offices in Dublin, Carrick-on-Shannon, Co Leitrim, and Scarriff, Co Clare. Details of our organisational structure are set out in Annex A. What we do We are the navigation authority for approximately 1,000 km of navigable waterways, comprising: the Barrow Navigation the Lower Bann Navigation the Royal Canal the Erne System the Shannon-Erne Waterway the Grand Canal the Shannon Navigation Our statutory function is to manage, maintain, develop and restore specified inland navigable waterways, principally for recreational purposes. In July 2007, our remit was extended by the North South Ministerial Council to include responsibility for the reconstruction of the Ulster Canal from Upper Lough Erne to Clones, and following restoration for its management, maintenance and development, principally for recreational purposes. At an operational level, we have responsibility for navigation channels, embankments, towpaths, adjoining lands, harbours, jetties, fishing stands, bridges, locks, sluices, lock houses, along with buildings and archives. Our work programmes are critical to providing a safe and high quality recreational environment for our customers, whilst also preserving the industrial and environmental heritage of the waterways for future generations. These challenges must be balanced with our objective of increasing recreational activity across all our waterways. 5 How we operate As a cross-border Body, we operate under the policy direction of the North South Ministerial Council and the two Governments, and are accountable to the Northern Ireland Assembly and the Houses of the Oireachtas. At an administrative level, we report to our Sponsor Departments, the Department of Culture, Arts and Leisure (DCAL) in Northern Ireland and the Department of Arts, Heritage and the Gaeltacht (DAHG) in Ireland. Funding is provided by grants from money voted by the Northern Ireland Assembly and the Houses of the Oireachtas. 15% of recurrent or maintenance funding is provided by the Assembly in Northern Ireland, and 85% by the Irish Government, reflecting the current distribution of waterways in each jurisdiction. Capital development programmes are funded separately by the jurisdiction where the works are carried out. Our operational performance targets are agreed with both sponsoring government departments, and we report against these targets on a bi-monthly basis. Waterways Ireland’s Annual Report and Accounts are audited externally by the Comptrollers and Auditors Generals who are heads of the Northern Ireland Audit Office and the Office of the Comptroller and Auditor General in Ireland. These external audits provide independent assurance on the regularity and propriety of Waterways Ireland’s accounts and our processes in relation to expenditure, revenue and assets. Waterways Ireland also has an Audit Committee, consisting of independent nonexecutive members, whose remit is to advise the Chief Executive as Accounting Officer, on whether an appropriate system of internal control is in operation. Waterways Ireland submits an annual report of its activities and a statement of accounts to the NSMC and the Comptrollers and Auditors General for each jurisdiction. Following the Comptrollers and Auditor Generals’ certification the Annual Report and Accounts are laid before the Northern Ireland Assembly and the Houses of the Oireachtas. 6 Review of Performance Where we are now Since Waterways Ireland took charge of inland waterways from 1999, our focus has largely been on the development and restoration of navigational and recreational infrastructure throughout the waterways network. We now have world class facilities available; new harbours, an additional 12,900 metres of public moorings which have provided new waterway destinations, the provision of Service Blocks, and the restoration of the Royal Canal re-establishing a 360km triangular navigational route. We have also begun to advance the recovery and reopening of canal towpaths for use as recreational corridors to facilitate walking and cycling, which opens up the waterways environment for use by a much greater number of people. Throughout the period of the Corporate Plan 2011-2013, we continued to invest in the waterway infrastructure, and also delivered a range of collaborative programmes with other bodies in order to further enhance our customer facilities. We ensured our resources, skills and processes were fit for purpose, customer focussed and in accordance with good governance practices. Examples of programmes delivered include: Capital development programmes under the Infrastructure and Capital Investment 2012-2016 in Ireland, and capital works programme for the Department of Culture, Arts and Leisure in Northern Ireland. This has resulted in the installation of over 2100 metres of additional public moorings and marina facilities at various locations throughout the navigational network. Major capital projects included the development of a new Service Block and marina facilities on the Shannon Navigation at Lough Key Forest Park, Co Roscommon. In Killaloe, Co Clare a waterside development included the provision of extensive new moorings, improvements to the Canal Wall and construction of a 1km looped walkway. On the Erne System, the programme to replace and upgrade end of life public moorings continued at a number of locations including Killyhevlin close to Enniskillen, and Camagh Bay on the Lower Lough. Continued recomissioning works on the Royal Canal between Dublin and Clondra, Co Longford. Secured planning permission to restore a section of the Ulster Canal from Upper Lough Erne to Clones. Identifying, assessing and cataloguing heritage sites and structures on and along our waterways. 7 Commencement of a review on the accessibility of our services and facilities in order to provide Equality of Access for All. Delivery of a sponsorship programme and provision of practical and technical support to communities organising events along the waterways. Development and implementation of an Education Programme. Continued development of partnerships to market and promote the waterways, including the Lakelands & Waterways Initiative with Fáilte Ireland, Northern Ireland Tourist Board, Fermanagh Lakeland Tourism, and Tourism Ireland. Development of a new website with user generated content, and development and implementation of a social media initiative. Continued development of good governance procedures and management systems including Financial Processes, Risk Management, Internal Audit Programme, Asset Management, Project Management, Fleet Management and Bridge Management Systems. 8 Executive Summary The Corporate Plan 2014-2016 provides a strategic planning framework to guide Waterways Ireland’s work programmes over the next three years. Central to our vision for the future is the development of recreational, heritage and environmental opportunities that link people, history and nature, providing both local communities and visitors with compelling reasons to spend more time in the waterways environment. It recognises that the inland waterways are an intrinsic part of our past and future. They are at the heart of community life, yet they also provide important regeneration opportunities to transform and create vibrant prosperous communities. Context and Challenges This Corporate Plan seeks to complement the priorities set out within the Programme for Government in Northern Ireland (2011-2015), and Programme for Government in Ireland (2011-2016). It also takes account of priorities identified by our sponsoring departments, and external regulatory frameworks that may impact our operations. While the programmes for government in each jurisdiction are different in context, they each contain a number of strategic priorities which provide guiding principles on how Waterways Ireland can maximise the impact of its work. These strategic priorities can be summarised as follows:1. 2. 3. 4. 5. 6. 7. Growing a sustainable Economy and Investing in the Future Creating Opportunities Tackling Disadvantage Improving Health and Social Wellbeing Protecting Our People, the Environment and Creating Safer Communities Building Strong, Shared and Inclusive Communities Delivering High Quality and Efficient Public Services Waterways Ireland is uniquely placed to directly contribute to and co-ordinate its efforts with others to achieve delivery of these strategic priorities. Our waterways can provide the catalyst to develop opportunities that create vibrant and dynamic public spaces that sustain, excite, educate and empower people, protect our environment and heritage, engage communities, and promote health and social wellbeing. The development of such opportunities generates employment and in doing so creates a multiplier effect, enabling us to tackle disadvantage, social exclusion, and build strong, shared and sustainable communities and regions. Our commitment as a public sector body is that our financial decisions and work processes will be 9 underpinned by good governance, customer focussed service delivery, balanced with the need to achieve operational efficiencies. This Corporate Plan also takes account of the EU’s policy on promoting social cohesion by addressing regional imbalances, striving to achieve urban-rural linkages in terms of access to quality infrastructure and services. Equality and open access are central to Waterways Ireland’s customer focus, and in ensuring this, our programmes and facilities will be designed in ways that create the right conditions to support inclusion and equality of opportunity. While there has been a step change in the nature and scale of our infrastructural investments over the past 13 years, our focus during the period of this Corporate Plan will be on balancing the need to preserve the existing infrastructure, whilst prioritising new investments in strategic locations that provide significant potential to lever increased public participation in the waterways environment. We will continue to work to achieve increased and diverse use of our waterways by initiating and driving collaborative projects with communities and other organisations, ultimately delivering more by pooling our resources and realising shared aspirations. Our works programme over the next three years will be primarily influenced by the prevailing public sector budget constraints that exist within both government jurisdictions. The period is likely to be the most challenging in our history, as we face ongoing budget reductions. With operating budgets reduced by 19% since 2009, Waterways Ireland must rethink and re-focus how it operates, so that it can deliver the best possible service to the many thousands of customers who use our navigation property every day for water sports, boating, walking, cycling, fishing or just enjoying being outdoors. The focus will be on optimising the value of the resources we have, seeking out opportunities to create resource capacity, and streamlining our work processes, systems and management of property portfolios. Under the funding framework for North South Bodies agreed by the Finance Departments in each jurisdiction, the budget efficiency savings required to be achieved is at least 4% per annum. At the same time, Waterways Ireland pension costs are increasing and this presents a significant challenge for Waterways Ireland at a time of reduced resources over the period of this Corporate Plan. In drafting this Corporate Plan we have taken account of the efficiency savings guidance issued by the two Departments of Finance, and incorporated an efficiency savings plan set out in Annex E. 10 Our Mission “To provide recreational opportunities along the inland waterways that sustains people, communities, heritage and nature”. The Vision “The provision of sustainable and accessible inland waterway recreational environments that provide compelling reasons for people to visit, live, work and play.” Our Core Values To ensure delivery of our Mission we are committed to achieving excellence in all our activities. We have set high standards for the delivery of our Strategic Business Objectives and these are guided by the Core Values of Waterways Ireland. These values provide the basis on which we carry out our business activities and how our staff conducts themselves with our customers. In all our activities we will be guided by: the need to focus our services and facilities on our customers; our commitment to a culture of excellence; being open, accessible and accountable; working to the highest levels of integrity, impartiality and business equity; promoting fairness, equality of opportunity, mutual respect and good relations; ensuring value for money; having regard for the waterways heritage and natural environment in all our activities; developing our internal and external customer relationships; developing our staff; and taking reasonable and practical measures to provide a safe environment for our staff, contractors, volunteers, waterway users and neighbouring communities. 11 Strategic Business Objectives for 2014 – 2016 Where we need to go 1. Manage and maintain the 1,000 km of navigation in our care to provide safe, open and accessible public recreational space. 2. Inspire more people to discover and enjoy recreational activities on the inland waterways, and to explore these rich environment and heritage attractions. 3. Focus future development on unlocking opportunities to achieve recreational growth, and economic and social development. 4. Re-organise and optimise the use of our resources to deliver a high quality public service, and achieve budget efficiencies. 5. Explore and develop opportunities to earn income to fund future investment in the inland waterways. 6. Continue to develop Waterways Ireland as the respected and valued custodian of the inland waterways. 12 Key Activities & Targets What we need to do by 2016 Strategic Business Objective No. 1 Manage and maintain the 1000 km of navigation in our care to provide safe, open and accessible public recreational space. The provision of a safe, accessible and high quality waterways environment with associated services and facilities is central to our business. It is the reason why people use our waterways, and it is also our custodial responsibility to protect and conserve this natural and built heritage for future generations. We will deliver this Strategic Business Objective by: Carrying out a programme of inspection, maintenance and repair of our public facilities and navigational structures. Prioritising the repair of our principal assets, including structures and buildings, based on condition ratings. Keeping our navigations, towpaths, and public facilities open and functioning in response to business need and resources available. Ensuring we are compliant with our statutory obligations. Providing an Inspectorate and Warden service to manage waterway activities, focussing on managing by consensus, education, best practice, and where necessary Bye-law enforcement. Securing appropriate water quality and supply for our navigations. Manage and support the conservation of the biodiversity and built heritage of the waterways. Adapting to and mitigating the risks of invasive species. Providing a responsive customer focussed service, access to information and physical access to our facilities. Continuing to secure and protect our property interests. Working alongside communities and other agencies to assist us in keeping our waterways environment attractive, respected and operational. Creating awareness of the value of the waterways environment as a public recreational space in order to protect this for future generations. 14 Strategic Business Objective No. 1 Ref. 1.1 1.2 Key Actions MILESTONES / OUTPUTS 2014 In first quarter of 2014 examine navigation usage levels and develop a Develop and implement a programme to prioritise navigation prioritised maintenance opening times to the times of greatest programme for the use, in order to achieve maximum use of waterways focussing on the resources available. areas and times of greatest Deliver a revised programme of use. navigation maintenance and facility opening times. Continue to manage recreational water use through the provision of an Inspectorate and Warden Service, focusing on managing by consensus, education, best practice, and where necessary Byelaw enforcement. Ongoing recreational water user management. Review and modernise as appropriate the navigation Bye-laws to support current use of the navigations. Consult and implement Canal Bye-Laws. Continue to build permit compliance on the canal navigations. 2015 Continue to review and prioritise navigation opening times to the times of greatest use, in order to achieve maximum use of resources available. 2016 Business Areas Responsible Continue to review and prioritise navigation opening times to the times Operations of greatest use, in order to achieve maximum use of resources available. Ongoing recreational water user management. Continue to review and modernise, Ongoing recreational water user as appropriate, the navigation Bye- management. Laws to support current use of the navigations. Complete review and implementation of the Erne ByeLaws. Complete review of the Shannon Navigating Bye-Laws. 15 Conduct review of the Canal Byelaws and modernise, if appropriate. Operations Strategic Business Objective No. 1 Ref. 1.3 Key Actions MILESTONES / OUTPUTS 2014 Continue to survey all principal structures and buildings to underpin asset Deliver 2014 programme of infrastructural inspections, and develop management and 2015 plan. investment decisions. 2015 Deliver 2015 programme of infrastructural inspections, and develop 2016 plan. 2016 Deliver 2016 programme of infrastructural inspections, and develop 2017 plan. Business Areas Responsible Technical Services Operations 1.4 Implement a programme to upgrade and restore the Deliver a prioritised annual programme existing navigation of infrastructure investment. infrastructure. Deliver a prioritised programme of infrastructure investment. Maintain the WFD monitoring Maintain the Water Framework Directive programme. (WFD) monitoring programme for the canals. 1.5 Continue works to ensure water quality and supply for the canals and influence water levels and management across the navigational network. Enhance water quality monitoring in key Continue the monitoring of feeder locations, including feeder stream streams / discharge points and discharge points and recreational hubs. recreational hubs. Actively pursue having discharge points removed, if appropriate. Work with the key stakeholders on the navigations to influence the water management regime and improve the navigations for recreational use. Work with the key stakeholders on the navigations to influence the water management regime and improve the navigations for recreational use. 16 Deliver a prioritised programme of infrastructure investment. Maintain the WFD monitoring programme. Develop water management strategy / plan to ensure a sustainable water Technical Services supply for the canals. Operations Work with the key stakeholders on the navigations to influence the water management regime and improve the navigations for recreational use. Strategic Business Objective No. 1 Ref. Key Actions MILESTONES / OUTPUTS 2014 2015 2016 Business Areas Responsible Continue to implement a programme seeking to manage invasive species. Continue to implement a programme seeking to manage invasive species. 1.6 Continue to implement a programme seeking to manage invasive species. Complete natural heritage assessments of the Barrow Line & Edenderry Branch and the Lough Owel feeder. Produce a Biodiversity Action Plan for the organisation. Manage and support the conservation of the biodiversity and built heritage of the waterways. Produce a Heritage Plan for the organisation. Research and produce a report on the opportunities of up-skilling staff to complete heritage conservation repairs as a cost effective measure to complete works. Identify sites of heritage merit for repair and refurbishment. Identify areas where detailed Conservation Management Plans are required for important heritage hubs. 17 Complete natural heritage assessment of the Shannon-Erne Waterway. Produce an Environmental Management Plan for the Grand and Royal Canals. Human Resources Creation of Landscape Assessments for the canals in line with European Landscape Convention, when guidelines are delivered by Technical Services government. Strategic Business Objective No. 1 Ref. MILESTONES / OUTPUTS 2014 Key Actions Cont’d Annual inspection and report of land assets with targeted action in areas of risk. 1.7 2016 Business Areas Responsible Provide conservation best practice guidelines for repairs and maintenance of heritage structures on the waterways. Cont’d Manage and support the conservation of the biodiversity and built heritage of the waterways. 2015 Actively manage land and property assets along the Develop work programme for 2015. navigation to prevent loss, encroachment or trespass. Ongoing programme of property registration on the canals. Collaborate and work in partnership with other bodies to maximise potential outputs, including to undertake a plan of built heritage repairs and refurbishment. Collaborate and work in partnership with other bodies to maximise potential outputs including, to undertake a plan of built heritage repairs and refurbishment. Technical Services Annual inspection and report of land Annual inspection and report of land assets with targeted action in areas assets with targeted action in areas of of risk. risk. Develop work programme for 2016. Develop work programme for 2017. Operations Ongoing programme of property registration on the canals. Ongoing programme of property registration on the canals. Continue to recover, secure and register Continue to recover, secure and Continue to recover, secure and all land and property assets. register all land and property assets. register all land and property assets. 18 Property & Legal Strategic Business Objective No. 2 Inspire more people to discover and enjoy recreational activities on the inland waterways, and to explore these rich environment and heritage attractions. Whether its participation in water based activities, walking, cycling, orienteering, camping, being fascinated by our navigational structures and built heritage, enjoying our rich flora and fauna, or simply enjoying being outdoors near the waterways, we know these experiences change people’s lives. They feel uplifted, relaxed, connected and changed in terms of their health and well being. We want more people to experience and benefit from our waterways and we want to create more opportunities to make this possible. We also wish to make the waterways environment accessible to all parts of society, and in doing so, promote social inclusion. We will deliver this Strategic Business Objective by: Promoting our waterways network and its rich environment and heritage attractions to communities and visitors. Working closely with communities along the waterways to understand and serve their needs. Ensuring children in schools have the opportunity to learn about the waterways and engage in waterway activities. Facilitating and supporting key events and programmes organised by waterway communities. Encouraging active citizenship by developing volunteering opportunities to assist in delivering recreational benefits. Working in collaboration with other organisations to combine our resources and achieve shared aspirations. Being innovative in the utilisation of new technologies to enable us to engage and build relationships with our customers using communication mediums now commonly used to access information. 19 Strategic Business Objective No. 2 Ref. Key Actions MILESTONES / OUTPUTS 2014 2015 2016 Continue to build and support partnerships on each waterway with local communities, waterway user groups, Local Authorities, Tourism Bodies, and National Trails Office, to develop and deliver increased recreational use of the waterways. Continue to build and support partnerships on each waterway with local communities, waterway user groups, Local Authorities, Tourism Bodies, and National Trails Office, to develop and deliver increased recreational use of the waterways. Continue to build and support partnerships on each waterway with local communities, waterway user groups, Local Authorities, Tourism Bodies, and National Trails Office, to develop and deliver increased recreational use of the waterways. Business Areas Responsible Operations 2.1 Support local communities and other stakeholders to develop opportunities and increase recreational use of the waterways. Support 100 events on the waterways through sponsorship, and practical and technical resources. Technical Services Strategy & Policy Support 100 events on the waterways through sponsorship, and practical and technical resources. Support 100 events on the waterways through sponsorship, and practical and technical resources. Implement ongoing delivery of the Product Development Studies recommendations. Implement ongoing delivery of the Product Development Studies recommendations. Commence a waterway development plan for the Lower Bann. Implement ongoing delivery of the Product Development Studies recommendations. 20 Marketing & Communications Strategic Business Objective No. 2 Ref. Key Actions MILESTONES / OUTPUTS 2014 Expand the delivery of the Schools Educational Programme. 2.2 2.3 Build interest and engagement with the waterways, especially among children and young people. Develop and implement a research programme to measure waterway usage and inform planning and development. 2015 2016 Research and deliver a pilot programme to engage with young adults in areas of disadvantage adjacent to the waterways. Review Young Adults Pilot programme, and deliver 2nd year of programme. Continue delivery of the Schools Education Programme. Continue delivery of the Schools Education Programme. Business Areas Responsible Marketing & Communications Operations Technical Services Develop an Archive Educational Programme on the inland waterways. Deliver Archive Educational Programme. Deliver Archive Educational Programme. Strategy & Policy Develop a research programme using existing research and opportunities for collaboration. Deliver research programme. Deliver research programme. Marketing & Communications Operations Scope and implement a range of base line measures of use. Conduct annual use surveys. 21 Conduct annual use surveys. Inspectorate Strategic Business Objective No. 2 Ref. 2.4 Key Actions Develop and deliver a programme to promote knowledge and access to the natural and built heritage along the waterways. Support and develop existing community partnerships for care of the waterways. 2.5 Explore and pilot opportunities with our key recreational stakeholders to develop and support volunteer opportunities on the waterways. MILESTONES / OUTPUTS 2014 Enhance the website to reflect the importance of the natural and built heritage along our waterways. 2015 Promote and enhance access to the Waterways Ireland Archives. 2016 Provide information on environmental and heritage assets along all waterways to enrich recreational activities and promote their use. Business Areas Responsible Environmental Services Marketing & Communications Continue hosting environment and heritage promotional events in conjunction with other key stakeholders e.g. National Biodiversity Week, Heritage Week. Develop a programme to capture canal oral heritage, and present an exhibition of canal heritage. Develop and promote 2 heritage trails in partnership with other heritage and tourism partners. Support and develop existing partnerships to care for a section of waterway or facility, and develop 2 new partnerships. Support existing partnerships to care for a section of waterway or facility, and develop 2 new partnerships. Support existing partnerships to care for a section of waterway or facility, and develop 2 new partnerships. Operations Develop a plan to promote and support volunteer opportunities on the waterways. Strategy & Policy Deliver the Volunteer Development Plan. Pilot the Canal Volunteer Warden Scheme. 22 Deliver the Volunteer Development Plan. Strategic Business Objective No. 2 Ref. 2.6 Key Actions Provide information through a wide range of media, to promote and enable increased recreational use of the waterways. MILESTONES / OUTPUTS 2014 2015 2016 Continue to provide a wide range of navigation, recreational and access information for the inland waterways through the promotion of the website, social media and targeted publications. Continue to provide a wide range of navigation, recreational and access information for the inland waterways through the promotion of the website, social media and targeted publications. Continue to provide a wide range of navigation, recreational and access information for the inland waterways through the promotion of the website, social media and targeted publications. Continue to deliver the marketing and communications strategy, and work collaboratively with other agencies to promote the inland waterways. Continue to deliver the marketing and communications strategy, and work collaboratively with other agencies to promote the inland waterways. Continue to deliver the marketing and communications strategy, and work collaboratively with other agencies to promote the inland waterways. Develop a programme to use etechnology to support effective information management and promotion of the waterways. Deliver the programme of etechnology for information management and marketing. Deliver the programme of etechnology for information management and marketing. 23 Business Areas Responsible Marketing & Communications Information Technology Strategic Business Objective No. 3 Focus future development on unlocking opportunities to achieve recreational growth, and economic and social development. Development of our inland waterways opens up recreational opportunities, increases public participation, and stimulates the creation of micro businesses to meet the requirements of customers. Consequently, population movement occurs and demographics change as people opt to live and work near waterside locations. Entire towns and communities have been regenerated and transformed, physically, economically and socially as a result of the investments we have already made throughout the waterways network. In the context of reducing budgets, we need to focus future development on areas of our network that offers significant potential to unlock recreational growth, and thus enable more communities benefit economically and socially from the inland waterways. We will deliver this Strategic Business Objective by: Investing in key locations that have rich recreational, environment and heritage assets. Investing in regeneration opportunities located around key recreational activities. Prioritising future development based on sustainable economic and social benefits. Facilitating the development of micro business opportunities to support the requirements of recreational users along the waterways. Collaborating with other public and private sector organisations and third level institutions to achieve joined up development and added value. 24 Strategic Business Objective No. 3 MILESTONES / OUTPUTS 2014 2015 2016 Business Areas Responsible Operations Ref. Key Actions 3.1 Deliver programmes to enhance facilities at key locations to increase their use. Research and develop the potential of existing sites for additional use and develop plan to deliver. Deliver year 2 of the plan. Deliver year 3 of the plan. Develop the recreational use of the canals for walking and cycling. Develop a plan to scope current towpath development, and prioritise future towpath development to enhance walking and cycling along the waterways. Work collaboratively with other agencies and partners to deliver the Towpath Development Plan. Work collaboratively with other agencies and partners to deliver the Towpath Development Plan. Develop the Grand Canal Dock and Spencer Dock in Dublin to animate and develop these key recreational assets. Complete the Strategic Development Plan. Consult with key stakeholders and develop a partnership approach to the ongoing regeneration of this area. Deliver the Strategic Development Plan. 3.4 Support the development of business opportunities stimulated by the waterways. Support the establishment of 2 new businesses. Support the establishment of 2 new businesses. Support the establishment of 2 new businesses. Operations 3.5 Research potential land and property development opportunities. Develop partnerships with other stakeholders to promote the refurbishment and reuse of 2 navigation properties. Develop partnerships with other stakeholders to promote the refurbishment and reuse of 2 navigation properties. Develop partnerships with other stakeholders to promote the refurbishment and reuse of 2 navigation properties. Operations & Property and Legal Section 3.2 3.3 3.6 Technical Services Operations Technical Services Operations Deliver the Strategic Development Plan. Marketing & Communications Technical Services Progress the development of the Ulster Canal. Technical Services 25 Strategic Business Objective No. 4 Re-organise and optimise the use of our resources to deliver a high quality public service and achieve budget efficiencies. Our works programmes are very much influenced by the prevailing budget constraints that exist within both government jurisdictions, and therefore we must critically examine and refocus how we can deliver our remit, whilst ensuring the best possible service to our customers. We will deliver this Strategic Business objective by: Reviewing, streamlining and optimising the value of our properties and assets. Reviewing and streamlining our work processes, staff roles and responsibilities. Modernising our work practices to ensure we have the appropriate skills to deliver our remit. Focusing the resources available on keeping the navigations open at the times of greatest recreational use. Setting up a Forward Planning Unit to facilitate delivery of works programmes. 26 Strategic Business Objective No. 4 Ref. Key Actions MILESTONES / OUTPUTS 2014 2015 2016 Business Areas Responsible Deliver a cost savings plan. 4.1 Scope and deliver an ongoing programme to reduce overheads and operating costs to achieve budget efficiencies. Develop and implement a plan to review all areas of expenditure to deliver cost savings. Review and develop a plan to reduce internal and external communication costs. Review property operating costs and deliver a cost reduction programme. 4.2 Scope and deliver an ongoing programme of workforce planning. Review key staff groups. Consult and liaise with key staff groups to effectively manage change. Review and benchmark the existing fleet and plant management, and develop a plan to maximise use of these to achieve savings. Deliver ongoing property management efficiencies. Review key staff groups. Consult and liaise with key staff groups to effectively manage change. Deliver a cost savings plan. Finance & Human Resources, Operations, Technical Services Deliver ongoing property management efficiencies. Operations Property & Legal Strategy & Policy Review key staff groups. Consult and liaise with key staff groups to effectively manage change. Finance & Human Resources Operations Technical Services 4.3 Examine the feasibility of modernising operation of the navigations e.g. automated lock opening / water control to contribute to reducing costs. 4.4 Set up a forward planning unit to provide the capacity to bring works through all the statutory approvals to facilitate delivery. Complete feasibility study and report. Deliver report recommendations. Deliver report recommendations. Operations, Technical Services, Finance & Human Resources Operations Develop a rolling programme of forward planning for prioritised infrastructure projects. Develop a rolling programme of forward planning for prioritised infrastructure projects. 27 Develop a rolling programme of forward planning for prioritised infrastructure projects. Technical Services Strategic Business Objective No. 5 Explore and develop opportunities to earn income to fund future investment in the inland waterways. Waterways Ireland has significant financial obligations set against government allocated budgets and nominal incomes. While it would be impossible to deliver our remit without government support, we need to lever opportunities to generate increased and sustainable incomes in order to offset continuing reductions in our allocated operating budgets. We will deliver this Strategic Business Objective by: Growing our earned income from existing resources. Exploring opportunities for generating funds from new sources. Modernising our charging framework. 28 Strategic Business Objective No. 5 Ref. Key Actions 5.1 Explore and develop cost effective opportunities to earn income from renewable energy developments and water supply. 5.2 5.3 Explore charging opportunities for use of the navigations by boats. Examine and implement options to generate income from Waterways Ireland property. MILESTONES / OUTPUTS 2014 Develop and implement Energy Management Action Plan to include sites which give the best return. 2015 Implement 2015 Energy Management Plan and develop 2016 plan. 2016 Implement 2016 Energy Management Plan and develop 2017 plan. Business Areas Responsible Technical Services Strategy & Policy Prepare a report for the Sponsor Departments and Ministers for their consideration. Implement the new charges on the canals for houseboats and boat permits, following Bye-law consultation and implementation of the revised Canal Bye-laws. Continue to modernise historic agreements to identify opportunities for realising commercial rents, and undertake a programme to dispose of surplus assets as property title is secured. Implement any approved charging regime for use of the navigations. Implement any approved charging regime for use of the navigations. Implementation of Strategy. Implementation of Strategy. 29 Operations Inspectorate Operations & Property and Legal Section Strategic Business Objective No. 6 Continue to develop Waterways Ireland as the respected and valued custodian of the inland waterways. We will deliver this Strategic Business Objective by: Making the safety of our staff, contractors, volunteers, visitors and neighbouring communities our first priority. Providing strategic direction and leadership in securing the future development and management of the inland waterways. Developing our people so they are expert in their roles and act as ambassadors for Waterways Ireland. Demonstrating empathy for our customers and excellence in our service delivery and in doing so, create an esteemed public recognition. Manage the affairs of Waterways Ireland so that we are in compliance with good governance and be open and transparent in all that we do. 30 Strategic Business Objective No. 6 Ref. 6.1 6.2 6.3 Key Actions Review, develop and implement appropriate Health & Safety policies and procedures. Continue to develop and communicate a clear strategic and operational direction through business planning and reporting processes. Provide an effective and efficient service in response to customer and business needs. MILESTONES / OUTPUTS 2014 Continue to deliver Waterways Ireland Health & Safety management framework. Continue programme of Health and Safety audits and follow up of all outstanding issues. 2015 Business Plan developed by July 2014. 2015 Continue to deliver Waterways Ireland Health & Safety management framework. Continue programme of Health and Safety audits and follow up of all outstanding issues. 2016 Business Plan developed by July 2015. 2016 Continue to deliver Waterways Ireland Health & Safety management framework. Business Areas Responsible Operations Safety Services Continue programme of Health and Safety audits and follow up of all outstanding issues. Human Resources 2017-2019 Corporate Plan developed by July 2016. Operations 2017 Business Plan developed by July 2016. Technical Services Strategy & Policy Implementation of the Customer Services Strategy. Implementation of the Customer Services Strategy. Provision of customer service training. Review and implement intangible assets. Provision of customer service training. Finance & Human Resources Implementation of the Customer Services Strategy. 6.4 Develop and deliver a communications strategy. Develop and deliver an ongoing programme of communications. Develop and deliver an ongoing programme of communications. Develop and deliver an ongoing programme of communications. 6.5 Identify the skills and knowledge requirements of Waterways Ireland and deliver appropriate training. Deliver training requirements. Conduct training needs analysis for 2015. Deliver training requirements. Conduct training needs analysis for 2016. Deliver training requirements. Conduct training needs analysis for 2017. 31 Marketing & Communications Marketing & Communications Human Resources Strategic Business Objective No. 6 Ref. 6.6 6.7 6.8 Key Actions MILESTONES / OUTPUTS 2014 2015 2016 Analyse and review Waterways Ireland business and organisational structures as appropriate and work with agreed industrial relations channels. Ongoing programme of review and negotiations. Maintain and establish employee relations through agreed structures in challenging times of change. Regular engagement with Trade Unions. Regular engagement with Trade Unions. Regular engagement with Trade Unions. Update policies as required in line with changes in legislation and best practice. Update policies as required in line with changes in legislation and best practice. Update policies as required in line with changes in legislation and best practice. Promote equality of opportunity and good relations and engage with people with special needs. Promote equality of opportunity and good relations and engage with people with special needs. Promote equality of opportunity and good relations and engage with people with special needs. Review, develop and update policies and procedures in HR / Equality Areas. 6.9 Review and revise Equality Agenda to assure and promote equality of opportunity and Access for All. 6.10 Maintain and develop support systems to enable the effective and efficient operation of business functions. Business Areas Responsible Finance Ongoing programme of review and negotiations. Ongoing programme of review and negotiations. Human Resources Operations Human Resources Human Resources Strategy & Policy Strategy & Policy Finance Continue to run Finance, HR and business management systems. Continue to run Finance, HR and business management systems. Continue to run Finance, HR and business management systems. Human Resources Information Technology 32 Strategic Business Objective No. 6 Ref. 6.11 Key Actions Comply with corporate governance including financial, management, internal audit and risk management systems. MILESTONES / OUTPUTS 2014 2015 Bi-monthly reporting on risk management. Bi-monthly reporting on risk management. Submit quarterly reports to Sponsor Departments on audit report recommendations and financial performance. Submit quarterly reports to Sponsor Departments on audit report recommendations and financial performance. Audit Committee to meet 3 times Audit Committee to meet 3 times Continue programme of Internal Audits in accordance with Strategic Internal Audit Plan 2014 - 2016, and follow up of all outstanding issues. Adhere to Business Plan timetable as set out in Guidance from Finance Departments and requirements of Financial Memorandum. Continue programme of Internal Audits in accordance with Strategic Internal Audit Plan 2014 - 2016, and follow up of all outstanding issues. Adhere to Business Plan timetable as set out in Guidance from Finance Departments and requirements of Financial Memorandum. 33 2016 Business Areas Responsible Bi-monthly reporting on risk management. Submit quarterly reports to Sponsor Departments on audit report recommendations and financial performance. Audit Committee to meet 3 times Finance Continue programme of Internal Audits in accordance with Strategic Internal Audit Plan 2014 - 2016, and follow up of all outstanding issues. Adhere to Business Plan timetable as set out in Guidance from Finance Departments and requirements of Financial Memorandum. Internal Audit Strategy & Policy Efficiency Savings Waterways Ireland has a target of at least 4% efficiency saving for each year of this Corporate Plan. These savings have been incorporated into the indicative budgets for 2014–2016 and Business Plan 2014. A delivery plan detailing the measures Waterways Ireland will implement to achieve its target savings and how these targets will be monitored and evaluated is attached at Annex E. Waterways Ireland will also work with other government agencies and public bodies to develop and generate efficiency savings through sharing resources where feasible and through transfer of knowledge and systems between organisations which will, in turn, produce tangible savings. Monitoring and Evaluating Implementation Waterways Ireland will prepare and implement a detailed Business Plan on an annual basis, based on the Key Actions and Business Activities set out in this Corporate Plan. This Corporate Plan and resulting Business Plans will be presented to the North/South Ministerial Council for approval, following approval by Sponsor Departments and Finance Ministers. Implementation of the Corporate Plan will be based on clearly defined lines of accountability, supported by effective monitoring and regular reporting. This will be delivered through periodic reviews within each Division, and by the Senior Management Team, comprising the Chief Executive and Directors of Waterways Ireland. On a monthly basis each Division reports to the Chief Executive outlining expenditure and progress against each business plan objective. This report informs the Chief Executive’s report to the Monitoring Committee. The Monitoring Committee, comprising representatives of both Sponsor Departments and Waterways Ireland, monitor the implementation of Waterways Ireland’s Corporate and Business plans on an ongoing basis. Waterways Ireland also report on the delivery of these plans in its Annual Report and Accounts, and in progress reports to the North South Ministerial Council. Communicating the Plan Waterways Ireland recognises that the Strategic Business Objectives set out in this Corporate Plan can only be achieved through the shared ownership and commitment of our staff. We encourage and foster good two-way communication, both in the development of the Corporate Plan, and by creating awareness of the actions Waterways Ireland needs to deliver during the period of the plan. We will promote the opportunity for all staff to be part of the implementation process, and use feedback mechanisms to improve how we work together to deliver the plan. The Corporate Plan will be communicated to all employees through line management, so that everyone is aware of their individual and shared responsibilities to achieve delivery. 34 The Corporate Plan will also be available to download on Waterways Ireland Website www.waterwaysireland.org 35 Annex A Waterways Ireland Organisational Chart Chief Executive Director of Finance & Personnel Director of Operations Northern Region Finance/ Procurement/ Governance Eastern Region IT Western Region Human Resources Operations Administration Strategy & Policy Director of Technical Services Chief Executive's Office Civil Design & Environmental Services Internal Audit Marketing & Communications Director of Marketing & Communication Vacant (Functions transferred to Chief Executive) Director of Corporate Services Vacant (Functions transferred to other Directors) Structural Design Mechanical Engineering and Health & Safety Services Asset Management Navigation Inspectorate Property & Legal Services Staff Numbers Total Professional, Technical and Administration 52 Operational 205 Total 257 30 13 25 120 205 30 13 25 36 325 Annex B Expenditure Current Capital Income N.I. €m Maintenance Admin Staff Other projects Overheads Total Normal Current Pension Costs North Pension Costs South Total Current 3.40 0.23 3.63 Proposed 2014 IRL. Total €m €m 11.87 6.35 1.08 3.38 19.28 22.68 0.23 1.51 1.51 20.79 24.42 Total £m 10.21 5.45 0.93 2.91 19.50 0.20 1.30 21.00 N.I. €m 3.32 0.32 3.64 Proposed 2015 IRL. Total €m €m 12.03 6.10 0.93 3.07 18.81 22.13 0.32 1.71 1.71 20.52 24.16 Total £m 10.35 5.25 0.80 2.64 19.04 0.27 1.47 20.78 N.I. €m 3.02 0.24 3.26 Proposed 2016 IRL. Total €m €m 10.59 5.87 0.83 2.83 17.10 20.12 0.24 2.14 2.14 19.24 22.50 Total £m 9.10 5.05 0.72 2.43 17.30 0.21 1.84 19.35 Works Ulster Canal Plant & Intangible Assets Non HQ Buildings Total Capital 0.24 0.00 0.06 0.01 0.31 4.39 0.00 0.48 0.09 4.96 4.63 0.00 0.54 0.10 5.27 3.99 0.00 0.46 0.08 4.53 0.25 0.00 0.05 0.00 0.30 4.00 0.00 0.43 0.15 4.58 4.25 0.00 0.48 0.15 4.88 3.65 0.00 0.41 0.13 4.19 0.28 0.00 0.01 0.00 0.29 3.70 0.00 0.36 0.00 4.06 3.98 0.00 0.37 0.00 4.35 3.42 0.00 0.32 0.00 3.74 Total Expenditure 3.94 25.75 29.69 25.53 3.94 25.10 29.04 24.97 3.55 23.30 26.85 23.09 Operating Revenue Capital Reserve -0.08 -0.47 -1.10 -0.55 -1.10 -0.47 -0.95 -0.08 -0.47 -1.37 -0.55 -1.37 -0.47 -1.18 -0.08 -0.47 -0.36 -0.55 -0.36 -0.47 -0.31 Total Income From Departments 3.86 24.18 28.04 24.11 3.86 23.26 27.12 23.32 3.47 22.47 25.94 22.31 €m 24.18 3.86 28.04 £m 20.80 3.31 24.11 €m 23.26 3.86 27.12 £m 20.00 3.32 23.32 €m 22.47 3.47 25.94 £m 19.32 2.99 22.31 PAID BY DAHG DCAL Total Exchange Rate €1 = £0.86 37 Annex C Business Plan Summary - Proposed 2014 Budget Allocation Pro Forma Proposed Budget 2013 - € Waterways Ireland Works Programme Current Capital Total Shannon-Erne Waterway 991,854 236,091 Erne System 301,239 30,305 Lower Bann 308,155 - Royal Canal 2,505,776 Grand Canal 3,532,262 Barrow Navigation Shannon Navigation Total Works Programme Capital 129,177 - 331,544 - Total 3,741 Current Capital 125,436 1,121,031 Total 232,350 1,353,381 3,828 68,845 65,017 297,411 99,150 396,561 73,942 140,000 213,942 382,097 140,000 522,097 1,044,378 3,550,154 - 129,610 257,494 127,884 2,376,166 1,301,872 3,678,038 2,015,668 5,547,930 - 60,784 - 404,968 - 465,752 3,471,478 1,610,700 5,082,178 1,070,914 497,258 1,568,172 - 205,998 - 294,958 - 500,956 864,916 202,300 1,067,216 3,595,203 226,582 3,821,785 - 228,956 479,468 250,512 3,366,247 706,050 4,072,297 12,305,403 4,050,282 16,355,685 - 426,057 242,140 - 183,917 11,879,346 4,292,422 16,171,768 246 Forward Planning Project Buildings Programme Intangible Assets - Plant and Machinery Total Programme Expenditure Current 1,227,945 308,155 Ulster Canal Defribillators for offices Proposed Budget 2014 - € Proposed Change 12,305,403 246 754 754 1,000 1,000 340,000 340,000 340,000 340,000 242,297 - 242,297 97,000 97,000 - - 339,297 339,297 - - 130,000 130,000 130,000 130,000 - - 12,000 12,000 12,000 12,000 329,185 329,185 64,815 64,815 394,000 394,000 547,412 121,355 11,879,346 5,266,422 17,145,768 280,117 6,348,218 6,348,218 344,161 1,737,036 1,737,036 4,719,010 - 17,024,413 - 426,057 Administration Costs Staff Costs 6,628,335 6,628,335 - 280,117 Pension Costs 1,392,875 1,392,875 344,161 Other Administration Costs - 5,274,436 5,274,436 - 816,108 - 816,108 4,458,328 4,458,328 Total Administration Costs 13,295,646 13,295,646 - 752,064 - 752,064 12,543,582 12,543,582 Total Expenditure 25,601,049 30,320,059 - 1,178,121 547,412 - 630,709 24,422,928 - - 820,440 - 820,440 1,160,832 - 273,028 - 1,433,860 4,719,010 5,266,422 29,689,350 Less Revenue A/C - 566,789 Captial Reserve Total Budget Expenditure Projected WTE 25,034,260 - 566,789 280,207 - 280,207 4,438,803 29,473,063 - 17,289 331 17,289 - 0 38 549,500 23,873,428 - 549,500 1,100,647 - 1,100,647 4,165,775 28,039,203 331 Annex D Business Plan Summary - Proposed 2014 - 2016 Budget Allocation Pro Forma Proposed Budget 2014 - € Waterways Ireland Works Programme Current Shannon-Erne Waterway Erne System Capital Indicative Budget 2015 - € Total Current Capital Indicative Budget 2016 - € Total Current Capital Total 1,121,031 232,350 1,353,381 1,123,931 216,000 1,339,931 935,509 472,016 1,407,525 297,411 99,150 396,561 311,624 122,500 434,124 248,192 103,598 351,790 Lower Bann 382,097 140,000 522,097 387,285 70,000 457,285 318,863 127,493 446,356 Royal Canal 2,376,166 1,301,872 3,678,038 2,254,060 838,000 3,092,060 2,043,130 1,113,912 3,157,042 Grand Canal 3,471,478 1,610,700 5,082,178 3,501,463 1,212,355 4,713,818 3,199,034 1,282,704 4,481,738 864,916 202,300 1,067,216 886,451 380,000 1,266,451 793,537 224,688 1,018,225 3,366,247 706,050 4,072,297 3,559,106 1,416,000 4,975,106 3,054,414 658,637 3,713,051 11,879,346 4,292,422 16,171,768 12,023,920 4,254,855 16,278,775 10,592,679 3,983,048 14,575,727 Barrow Navigation Shannon Navigation Total Works Programme Ulster Canal Forward Planning Programme Buildings Programme Intangible Assets Defribillators for offices Plant and Machinery Total Programme Expenditure 11,879,346 1,000 1,000 1,000 1,000 960 960 340,000 340,000 - - - - 97,000 97,000 150,000 150,000 - - 130,000 130,000 150,000 150,000 94,975 94,975 12,000 12,000 - - - - 394,000 394,000 320,000 320,000 275,040 275,040 5,266,422 17,145,768 12,023,920 4,875,855 16,899,775 10,592,679 4,354,023 14,946,702 Administration Costs Staff Costs 6,348,218 6,348,218 6,101,303 6,101,303 5,870,319 5,870,319 Pension Costs 1,737,036 1,737,036 2,029,796 2,029,796 2,377,000 2,377,000 Other Administration Costs 4,458,328 4,458,328 4,008,286 4,008,286 3,652,502 3,652,502 Total Administration Costs 12,543,582 - 12,543,582 12,139,385 - 12,139,385 11,899,821 - 11,899,821 Total Expenditure 24,422,928 5,266,422 29,689,350 24,163,305 4,875,855 29,039,160 22,492,500 4,354,023 26,846,523 Less Revenue A/C - 549,500 Capital Reserve Total Budget Expenditure Projected WTE - 23,873,428 1,100,647 4,165,775 549,500 - 549,500 1,100,647 28,039,203 - 23,613,805 331 1,374,500 3,501,355 549,500 1,374,500 27,115,160 331 39 549,500 - 21,943,000 361,000 3,993,023 549,500 361,000 25,936,023 331 Annex E Efficiency Savings Delivery Plan Waterways Ireland This Delivery Plan describes the measures Waterways Ireland will implement to achieve its target savings for 2014 - 2016. Efficiency Programme The Body will realise total efficiencies of £3,041,820 / €3,537,000 from 2014 - 2016 as shown in the Total Efficiency Table below. Baseline Budget comprises Current (€25.034m) and Capital monies (€4.439m). Current monies are contributed by the Sponsor Departments based on the distribution of the navigable waterways in each jurisdiction, while Capital monies are funded separately by the jurisdictions where the works are carried out. EFFICIENCY PROGRAMME SUMMARY TABLE - exchange rate used throughout €1 = £0.86. Total Efficiency Targets Baseline (2013 proposed budget) Total Efficiencies Required Actual Total Efficiencies Realised by Waterways Ireland Baseline & Total Efficiencies £000's 2014 Efficiency Savings £000's 2015 2016 Efficiency Efficiency Savings Savings (Cumulative) (Cumulative) £000's £000's 25,347 - 1,014 2,028 - 1,233 2,028 Total Efficiency Targets Baseline (2013 proposed budget) Total Efficiencies 3,042 Required Actual Total Efficiencies Realised by Waterways 3,042 Ireland 40 Baseline & Total Efficiencies €000's 2014 Efficiency Savings €000's 2015 2016 Efficiency Efficiency Savings Savings (Cumulative) (Cumulative) €000's €000's 29,473 - 1,179 2,358 3,537 1,434 2,358 3,537 Annex E cont. The areas that have been targeted as a means of realising cash releasing efficiencies are summarised in the first column of the attached table and the monitoring arrangements and measures that will be put in place to ensure efficiency savings are delivered without impacting on targets and service delivery are detailed in the final column. 2014 2014 Savings Savings £'000s €'000s Cumulative Cumulative (a) Admin 1.Increase in Pension Costs - 2. Increase control in administration including negotiation of reductions in rates for Back Office Managed Services, new mobile phone contract and overtime control. 3.Increase in revenue earned (b) Resource 1. Controls over maintenance costs including lockkeepers agreement, salary reductions in Ireland and overtime control. Shannon-Erne Waterway Erne System Lower Bann Royal Canal Grand Canal Barrow Navigation Shannon Navigation Total Resource Savings Total Admin & Resource Savings (c) Capital 1.Reduction in Capital Spend Grand Total Savings Savings - NI Contribution Savings - Ireland Contribution 296 - 344 943 15 - 1,096 17 111 3 64 111 52 177 198 366 129 4 74 129 61 206 229 426 998 1,161 235 1,233 133 1,100 273 1,434 155 1,279 Responsible Officer All Directors All Directors Monitoring arrangements/measures to ensure forecast level of savings are delivered without a detrimental impact on priority services. Monthly; - Senior Management Group & Monitoring Meetings Regional Manager Regional Manager Regional Manager Regional Manager Regional Manager Regional Manager Regional Manager Chief Executive Northern Region Northern Region Northern Region Eastern Region Eastern Region Eastern Region Western Region 41 Monthly; - Senior Management Group & Monitoring Meetings Annex E cont. 2015 2015 Savings Savings £'000s €'000s Cumulative Cumulative (a) Admin 1.Increase in Pension Costs 2. Increase control in administration including negotiation of reductions in rates for Back Office Managed Services, new mobile phone contract and overtime control. 3.Increase in revenue earned (b) Resource 1. Controls over maintenance costs including lockkeepers agreement, salary reductions in Ireland and overtime control. Lower Bann Erne System Shannon-Erne Waterway Grand Canal Royal Canal Barrow Navigation Shnnaon Navigation Total Resource Savings Total Admin & Resource Savings (c) Capital 1.Reduction in Capital Spend Grand Total Savings Savings - NI Contribution Savings - Ireland Contribution - 548 - - 1,542 15 - - 68 9 114 27 217 158 31 242 Responsible Officer Monitoring arrangements/measures to ensure forecast level of savings are delivered without a detrimental impact on priority services. 637 1,793 All Directors 17 All Directors 79 10 132 31 251 184 36 281 1,221 1,420 807 2,028 137 1,891 938 2,358 159 2,199 Monthly; - Senior Management Group & Monitoring Meetings Regional Manager Northern Region Regional Manager Northern Region Regional Manager Northern Region Regional Manager Eastern Region Regional Manager Eastern Region Regional Manager Eastern Region Regional Manager Western Region Chief Executive 42 Monthly; - Senior Management Group & Monitoring Meetings Annex E cont. 2016 2016 Savings Savings £'000s €'000s Cumulative Cumulative (a) Admin 1.Increase in Pension Costs 1. Increase control in administration including negotiation of reductions in rates for Back Office Managed Services, new mobile phone contract and overtime control. 3.Increase in revenue earned (b) Resource 1. Controls over maintenance costs including lockkeepers agreement, salary reductions in Ireland and overtime control. Shannon-Erne Waterway Erne System Lower Bann Royal Canal Grand Canal Barrow Navigation Shannon Navigation Total Resource Savings Total Admin & Resource Savings (c) Capital 1.Reduction in Capital Spend Grand Total Savings Savings - NI Contribution Savings - Ireland Contribution 846 - Responsible Officer Monitoring arrangements/measures to ensure forecast level of savings are delivered without a detrimental impact on priority services. 984 2,047 15 - 2,380 All Directors 17 All Directors 48 46 9 398 286 238 465 1,472 56 53 11 463 333 277 541 1,712 2,658 3,091 384 3,042 469 2,573 446 3,537 545 2,992 Monthly; - Senior Management Group & Monitoring Meetings Regional Manager Northern Region Regional Manager Northern Region Regional Manager Northern Region Regional Manager Eastern Region Regional Manager Eastern Region Regional Manager Eastern Region Regional Manager Western Region Chief Executive 43 Monthly; - Senior Management Group & Monitoring Meetings Annex F DETAILS FOR NORTHERN IRELAND BUDGET REQUIREMENTS Northern Ireland Sponsor Departments are required to provide some additional budgetary information on North South Bodies. The following table is required to complement the North South Bodies Budgetary information contained within the Business Plan Budgets. This information ensures that the full Budget costs to their departments are approved by Northern Ireland Executive Ministers. SPECIFIC REPORTING REQUIREMENTS FOR NI BUDGETS 2014 2015 2016 Current Capital Total Current Capital Total Current Capital Total £'ooo £'ooo £'ooo £'ooo £'ooo £'ooo £'ooo £'ooo £'ooo Northern Ireland Non Cash Costs £1,518 - £1,518 £1,772 - £1,772 £1,772 - £1,772 Northern Ireland AME Costs £378 - £378 £377 - £377 £377 - £377 44