Technology Department Goal Progress Report Years 2012-2013 GOAL #1: Assess and implement the required IT Infrastructure improvements to support a voice over Internet Protocol (VoIP) telephone system, 50-100 users of virtual desktop interface (VDI) clients, video streaming to the classroom and technology support for known PARCC assessment requirements. Also to redundantly implement storage area networks (SANs) and a VMWare VMview virtual desktop interface (VDI) 2 server cluster into the network infrastructure. Upgrade the existing wireless network technology to a newer generation of cloud based controllers and access points. Objectives: 1. Perform an IT technology infrastructure audit with a selected external vendor 2. Based upon the results of the audit, use the request for proposal process for selecting a vendor to implement the recommended technology infrastructure changes. 4. Establish data replication between the two TST BOCES SANs and test to confirm that the data is replicated between the two SANs. 5. Establish a VMware VMview (VDI) 2 server cluster and test for high availability fail over between servers. 6. Pilot and then upgrade the existing Meru wireless technology to the cloud based Meraki wireless technology. Activities IT Technology Infrastructure Improvements Resources Evidence of Attainment Time Frame Results 1. Select vendor for infrastructure assessment Technology director, technology department, business manager and IT vendors Infrastructure requirements September submitted to 3 vendors. Three 2012 proposals received and reviewed. One selected for BOE approval September 2012 TST BOCES BOE approval of Annese to perform assessment 2. Performance of assessment Technology director, technology department, Annese Annese provides testing results of fiber optics/cables, provides recommendations and bill of materials for infrastructure changes to meet TST BOCES infrastructure requirements document. 11-5-12 Cable and fiber optics testing in process Fall 2012 3. IT Infrastructure Technology director, Implementation Request technology department, for Proposal. business manager and business office 4. IT Infrastructure Technology director, Implementation Bid business office, TST Opening and Award BOCES BOE 5. IT Infrastructure Implementation Technology director, technology department, facilities department, administrative leadership team, selected vendor Implement Redundant Storage Area Network (SAN) 1. Install second SAN Technology department 2. Optimize 2 SANs Technology department 3. SAN Data Replication Implement Redundant Virtual Desktop Environment (VDI) Server Cluster 1. Provide technology staff training on VMWare VMView server installation and application usage Technology department – Mike Belonsoff Request for IT Infrastructure Implementation proposal is sent to prospective vendors and advertised as required Bids are opened, results summarized and a vendor is recommended to the BOE for approval. Bid awarded to approved vendor Vendor installs and tests IT infrastructure per TST BOCES proposal requirements Fall 2012 SAN is attached to the local area network (LAN) and in use Analyze current volumes on the 2 SANs and re-allocate storage space efficiently Set up SANs to replicate critical volumes to each other to provide an on-line (manually) activated fail over in the event a single SAN fails. Summer 2012 Mike Belonsoff will attend a 4 day VMView (VDI) training class Summer 2012 Early Winter 2013 Spring/Summ er 2013 Installed July 2012 Fall 2012 Winter 2013 Class completed July 2012 2. Purchase equipment and Technology department, software licenses business office required Two Dell servers purchased as well as VMWare VMView (VDI software) upgrades to support up to 20 concurrent VDI users Summer 2012 3. Establish new VDI Pools Technology department Establish VDI pools that are shared across the VDI server cluster Fall 2012 4. Pilot new VDI Pools and new server cluster Technology Selected campus departments department/administrative will pilot VDI pools. Test for leadership team high availability fall over Winter/Spring 2013 Technology Department Summer 2012 Upgrade Wireless Network Technology 1. Pilot Meraki Wireless Technlogy 2. Purchase and Install Replacement Meraki Wireless Access Points Technology, CTE, and Exceptional Education Departments Meraki wireless access points will replace the existing access points in Building A. The cloud based Meraki wireless network controller will be tested as well. 24 new Meraki wireless access points will be purchased to replace the balance of the old existing access points Fall/Winter 2012 Last component (2nd server) received August 2012 11-5-12 Prototyping VDI pools in progress Installed July 2012, tested successfully over the Summer 11-2-2012 Meraki wireless access point purchase order in progress Print Shop Goals Progress Report Years 2012-2013 GOAL #2 – Print Shop Improvements Objectives: 1. Broaden capabilities in computer aided publishing and “type setting” by reclassifying a printer to become a print operator and provide the appropriate computer aided publishing training. 2. Component School district business manager presentation to explain print shop capabilities and costs 3. Provide printing and copying services for municipalities to increase print shop volume and reduce the cost to the participating districts. 4. Purchase a software system for the print shop that provides electronic generation of orders, order shop travelers and billings. Activities Resources Evidence of Attainment Time Frame Results Human Resources, Reclassification of a printer to a Senior Print Room print room operator Operator, Technology Services Director, Tompkins County Civil Service Approval received from Civil Service and a printer position is reclassified as a print room operator Fall 2012 September 17th, 2012 Provide computer aided publishing training to the new print room operator Senior Print Room Operator, Technology Services Director, TC3 Biz or equivalent for coursework New print room operator completes one or more computer aided training courses Fall 2012 Present print shop costs and capabilities to the component school business managers Director of Technology Services, Senior Print Shop Operator Presentation is made to the business managers Presentation Completed scheduled for the October 19th TST BOCES Business Managers Meeting Printer reclassified to print room operator Scheduled for 11-27-2012 Determine the steps and documentation required for doing municipality printing and copying, present to the TST BOCES BOE and then begin offering municipality services DCMO BOCES Print Shop, TST BOCES Attorney – John Lynch, TST BOCES BOE, Senior Print Room Operator, Technology Services Director Printing and copying services are offered to surrounding municipalities Late Fall 2012 September 2012 - DCMO BOCES sample documents have been submitted to John Lynch who has approved them. They have been adapted for TST BOCES use. Evaluate electronic print shop tore Front/Shop traveler/billing system (electronic print shop software) Kathy Crane/Rick Miller Research electronic printing software on the Internet, attend conferences and have vendors conduct product demonstrations Late Fall 2012 Oct-Nov 2012 - Several product demonstrations have been conducted Purchase and pilot electronic print shop software Print Shop/Kathy Crane, Technology Dept/Rick Miller Electronic print shop software is in operation, component school districts invited to a training seminar on use. Winter 2013