Project Manager
Reporting to: Head of Client Services Operations
Based: BlueFin, London, same UK national travel
Purpose: To ensure the successful delivery of a due diligence and transformation project for
a new key client.
Key Responsibilities and Accountabilities
 Prepare and maintain all project documentation such as; initiation, delivery plans
and budgets.
 Develop and maintain project plans and reporting documentation as necessary to
ensure timely communication and successful delivery of assigned projects.
 Develop and agree key measures and monitor these and report on them throughout
the project
 Project and task prioritisation in line with project development
 Manage assigned resources as appropriate to the implementation of project related
activities.
 Ensure projects are planned and executed in-line with the PMO approach:
o Project team roles and responsibilities o Risk and Issue identification and management o System and Operational Acceptance testing o Deployment planning, management and transition to live operation o Training (as needed) o Operational support plans
 Ensure deliverables meet required quality standards.
 Ensure adequate levels of documentation are produced as part of the operational
solution (e.g. operations manuals).
 Develop and maintain a Communications Plan and keep the Instant and client
business communities appraised of project plans, changes, risks and related
implications.
 Production of progress and other management reports
 Ensure business benefits can be realised or that risks inhibiting realisation are
highlighted.
 Coordination of internal services and external service providers as necessary to
meet project timescales.
Phase 1 deliverables – BaU handover, due diligence complete, client transformation
roadmap agreed, commercial structure agreed, preparation complete (including scope
agreed, project planning, Internal and third party resource planning, internal and third party
communication planning) and contracts in place for Phase 2
Phase 2 deliverables – Specific scope to be determined as part of Phase 1, however phase
two deliverable is the successful implementation and embedding of new solution to BaU
operation.
| The Blue Fin Building (1st floor), 110 Southwark Street, London SE1 0TA
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Key stakeholders
• Internal:
Executive team
Project Board
MD Business Development
MD Operations
Head of Solution Design and Implementation
Head of Client Services Operations** Line report
Head of Supply Chain
Senior Director, Property Transactions
CFO
Legal Counsel
• External:
Client Project Board members
Third party Suppliers
Skills, knowledge, qualifications required for job
Qualifications – Degree qualified and professional certification (e.g. Prince 2, PMI, etc.)
Experience – At least 5 years project management experience, in a role that requires
leading the project management of key client-facing business initiatives including the
introduction of new business processes to support these initiatives.
Aware of industry and professional standards (e.g. ISO 9001).
Extensive experience in organisation wide initiatives and change management.
Training – Formal training in Project Management disciplines.
Skills – Experienced in/ with methodologies and project tools such as PRINCE 2, PMI and
Microsoft Project.
Analytical Thinking – Effective at acquiring an understanding of a problem or situation, and
developing an approach to interacting with the situation.
Strategic Perspective – Needs to keep overall objectives and strategies in mind, and not be
deflected by matters of detail.
Applying standards – Effective in the application of relevant industry and process standards
to all tasks undertaken.
WORKING AT INSTANT
| The Blue Fin Building (1st floor), 110 Southwark Street, London SE1 0TA
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A business is only as good as its people
It’s not all noses to the grind-stone though; Instant is a fun and dynamic place to work, where colleagues support one
another and where the next social event is always just round the corner. We have been consistently rated as one of the best
small companies to work for by the Sunday Times and are committed to continuing to make Instant a great place to build a
career.
Established in 1999, Instant delivers innovative workplace environments in over 110 countries for some of the world's
largest organisations. The services that Instant provides include property search, benchmarking and research, workplace
technology solutions, design and fit-out, management and M&E.
Instant has achieved 23% compound growth over the past 4 years and continues to expand with private equity funding
from MML Capital in 2012. It has offices in London, Miami and Sydney Instant employs more than 100 staff.
Instant is a values-driven organisation. We adopt and live by our values:

We are passionately client focussed 24/7, 365

We operate with integrity and a sense of fun

We build long term client relationships based on trust

We question convention with the desire to improve performance

We collaborate in teams to create solutions that solve client problems

We strive for excellence in all that we deliver

We attract and develop the most talented people
We are a fast growing business with an exciting and vibrant atmosphere, where staff are encouraged to think for
themselves and are rewarded for contributing to our success.
To support our ambitious growth plans, we want to attract and develop the best people – resourceful, committed
individuals with relevant experience and a client-centric mindset.
The details
We pay market salaries and the right person will be offered a package according to their experience.
You will be based at our head office at the Blue Fin Building in Southwark but may be required to work on a client site.
The building boasts amazing views over London with café, coffee shop, roof terrace and paid Gym in the basement.
| The Blue Fin Building (1st floor), 110 Southwark Street, London SE1 0TA
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The area itself (Bankside) is one of the oldest parts of London – entrepreneurs, artists and revelers have flocked here for
almost 2,000 years. It is one of London’s most vibrant areas, with a heady mix of culture, foodie delights, attractions and
architecture. Bankside was once known as London’s larder, it’s a title that lives on today in the fresh produce of Borough
market and the wealth of fine restaurants, pavement cafes and shops surrounding it.
You will work 9am to 6pm Monday to Thursday and 9am to 4pm on Fridays.
For more information please contact Claire Howard on:
claire.howard@theinstantgroup.com
T: +44 (0) 20 7298 0681
www.theinstantgroup.com
www.instantoffices.com
| The Blue Fin Building (1st floor), 110 Southwark Street, London SE1 0TA
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