A One Day Course on Consultancy Skills
presented by
Roland Caulcutt (Statistical consultant) and Julie Bullen (Organisational psychologist)
on 25 February 2015
Venue:
The Royal Statistical Society, 12 Errol Street, London, EC1Y 8LX
Nearest Tube stations: Barbican, Liverpool Street, Moorgate, Old Street
Course
Summary:
A highly participative workshop for statisticians who wish to improve their ability to help non-statistical
clients. Discussions and interactive exercises will allow participants to explore the non-statistical
issues that can undermine effective consultancy.
Objectives:
 To review the many context-related and inter-personal difficulties that statisticians may
encounter during consultancy interactions.
 To offer models or theories or paradigms, which shed light on why these difficulties arise.
 To indicate which ways of working might be most effective with various clients.
Learning
Outcomes:
Topics
Covered:




Improved consultations with clients
More effective delivery of statistical findings
Better rapport based on an appreciation of client’s drivers and needs
More confidence in dealing with consultations - leading to more repeat business!





Managing the initial meeting with the client – areas to cover and useful questions
Managing expectations by understanding the drivers, needs and fears of the client
Adapting your language and pace to suit the Personality type of the client
Preparing and delivering effective presentations
Using presentations, exercises and a consultancy simulation – with feedback.
Target
Audience:
Statisticians who wish to improve their ability to help non-statistical clients.
Knowledge
Assumed:
No prior knowledge of statistics or human dynamics is assumed.
An attendee will gain more benefit from the workshop by assessing his/her personality type using
www.humanmetrics.com and/or www.personalitypathways.com
Delegate
comments:
“It kept my attention the whole way through and I learned things that I can apply in everyday work
situations.”
‘I felt it was insightful, practical and relevant to my current work.’
“Good presenters with plenty of experience in their fields”
Course
Format:
Registration begins at 09.00 and the course runs from 09.30 until 17.15. The event will include a
mixture of discussions and interactive exercises and offers consultants an opportunity to reflect upon
their practice, gain new ideas and share experiences with their peers.
Registration before
14 January 2015
Registration on/after
14 January 2015
£320
£287
£264
£362
£395
£354
£318
£294
£402
£438
Fees
(including VAT)
RSS Fellow paying standard subscription
RSS CStat: also MIS, FIS & GradStat
RSS Fellow paying concessionary subscription *
RSS Student or eStudent member
Non Member
Contact:
Sarah Barker, Royal Statistical Society, 12 Errol Street, London EC1Y 8LX.
Tel: +44 (0)20 7614 3915 Email: courses@rss.org.uk Fax: +44 (0)20 7614 3905
* applies to Fellows who are students, recent graduates or resident in an economically developing area
REGISTRATION FORM
CONSULTANCY SKILLS – 25 FEBRUARY 2015
PLEASE USE ONE FORM PER PERSON. Completed forms may be faxed to + 44 (0)20 7614 3905
Preferred first name
I am/am not an RSS fellow
Membership number ……………………….
Surname
Telephone Number
Fax number
E-mail address (our normal method of contact will be e-mail, unless you advise us otherwise)
Organisation Name
Address (including postcode)
Invoice Address (including
postcode) if different from
above
COURSE FEES (including VAT @ 20%): Includes full course notes, tea/coffee and lunch
Please tick the appropriate box below:
Registration before
14 January 2015





RSS Fellow paying standard subscription
RSS CStat (also MIS, FIS & GradStat)
RSS Fellow paying concessionary subscription
RSS Student or eStudent member
Non Member
£320
£287
£265
£362
£395
Registration on/after
14 January 2015





£354
£318
£294
£402
£438

PAYMENT
Type of card: Visa / MasterCard / Maestro / AMEX
Card number:
Expiry date:
3 digit security number (on back of card):
I enclose a cheque for £___________payable to “RSS
Services Limited”
 Please invoice me at the above address
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 Please debit my credit/debit card for the amount of £_____
Registered address, house number
Postcode:
Name on card:
Signature:
(NB this information will be destroyed once payment has been processed)
Cancellations:
 For cancellations made more than one month in advance – full refund (less £20 admin charge)
 For cancellations made between one month and 2 weeks in advance – 50% refund (less £20 admin charge)
 For cancellations made less than 2 weeks in advance – no refund. If the course is oversubscribed and the place can
be filled, a full refund (less £20 admin charge) may be given
 Cancellations must be made in writing and confirmed by the Society
 Delegate substitutions can be made at any time
Please give details of any special dietary requirements:
How did you hear about this
course?
(Please State)
The information given above will be used by the Royal Statistical Society to process your registration. It will be retained and
used by staff, officers and members in furtherance of the aims of the Royal Statistical Society, and in accordance with the
1998 Data Protection Act. The information will not be passed on to any third party. We may contact you with details of other
courses and events which might be of interest. If you would prefer not to be contacted in this way, please tick the box
Please return
completed form to:
Sarah Barker, Royal Statistical Society, 12 Errol Street, London EC1Y 8LX, UK
Tel: +44 (0)20 7614 3915
Email: courses@rss.org.uk
Fax: +44 (0)20 7614 3905