Measurement Table Measure Name & Description (Outcome / Process / Balancing) Project: Improving Pediatric Critical Care (IPCC) How Calculated X Axis Owners: T. Willis, A. Purdy Y Axis Graph Title Date: August 24, 2011 Goal Line Data Collection Instrument Data Collection Plan Infinity Hospital epidemiology chart review Hospital Epi confirms case Data Reporting Plan REDUCING HOSPITAL-ACQUIRED INFECTIONS Days Between VAPs Outcome Measure 1) Calendar days between ventilator-associated pneumonia (VAP) events in the Pediatric Intensive Care Unit (PICU) Target Population: All ventilated patients in the PICU Special Instructions (e.g., rolling average, handling missing data, etc.): G chart for rare events. For instances where multiple infections occur on the same date, do not use zero for days between. Ex.) 2/day, use 0.5 for the second event; Label: Event Label: Days Between Scale: 1 - current number of VAPs Scale: 0 - 225 Calendar Days Between VAPs in the PICU Hospital Epi: report via ‘days since’ emails Analyst: add dates to spreadsheet (April 2008 – present) Note: VAP rate (infections per 1000 ventilator-days) is also tracked & updated quarterly. YTD rate is displayed in table format. FY11 goal is zero VAPs. Days Between CLABSIs Outcome Measure 2) Calendar days between central line-associated blood stream infection (CLABSI) events in the PICU HAI team is also alerted to suspected cases via emails from Hospital Epi. Target Population: All patients with a central line in the PICU Special Instructions: G chart for rare events. For instances where multiple infections occur on the same date, do not use zero for days between. Ex.) 2/day, use 0.5 for the second event; Label: Event Label: Days Between Scale: 1current number of CLABSIs Scale: 0 - 250 Days Between CLABSIs in the PICU Infinity Hospital epidemiology chart review Hospital Epi: report via ‘days since’ emails Analyst: add dates to spreadsheet Days Between CAUTIs Outcome Measure 3) Calendar days between Foley catheter-associated urinary tract Special Instructions: G chart for rare events. For instances where multiple infections occur PICU RN: post ‘days since’ flyers in PICU Analyst: Update PIQME monthly; website quarterly PICU RN: post ‘days since’ flyers in PICU (January 2006 – present) Note: CLABSI rate (infections per 1000 central line-days) is also tracked & updated quarterly. YTD rate is displayed in table format. FY11 goal is zero CLABSIs. HAI team is also alerted to suspected cases via emails from Hospital Epi. Target Population: All patients with a Foley catheter in the PICU Analyst: Update PIQME monthly; website quarterly Label: Event Label: Days Between Scale: 1current Scale: 0 - 140 Days Between CAUTIs in the PICU Infinity Hospital epidemiology chart review Hospital Epi: report via ‘days since’ emails. Analyst: add Analyst: Update PIQME monthly; website Measure Name & Description (Outcome / Process / Balancing) infections (CAUTI) events in the PICU How Calculated X Axis on the same date, do not use zero for days between. Ex.) 2/day, use 0.5 for the second event; Note: CAUTI rate (infections per 1000 Foley catheter-days) is also tracked & updated quarterly. YTD rate is displayed in table format. FY11 goal is zero CAUTIs. Hand Hygiene Compliance Process Measure 4) Hand hygiene compliance amongst all faculty, staff, and family members in the PICU HAI team is also alerted to suspected cases via emails from Hospital Epi. Target Population: All faculty, staff, and family members who come into contact with patients or the patient's environment Numerator: Total number of observations of proper hand hygiene Denominator: Total number of observations of proper and improper hand hygiene (minimum = 10) Special Instructions: P Chart; Observations with <10 opportunities are excluded from the analysis. Y Axis Graph Title Goal Line Data Collection Instrument number of CAUTIs Data Collection Plan dates to spreadsheet quarterly PICU RN: post ‘days since’ flyers in PICU (January 2006 – present) Label: Observation number (or date of observation) Data Reporting Plan Label: Compliance percentage PICU Hand Hygiene Compliance 100% Hand hygiene observation tool or iScrub Lite. Scale: 0 - 100 Scale: 1-total number of observations Volume: 3 observations Frequency: Weekly Analyst: Update PIQME monthly; website quarterly Analyst: Collect completed observation forms from envelope at unit dashboard; Add results from paper forms and iScrub emails to spreadsheet (Nov 2008 present) Note: Immediate feedback/ education should be provided to those who were observed – both positive & negative. PEDIATRIC RAPID RESPONSE SYSTEM Family Awareness of PRRS Process Measure 5) Percentage of families, based on surveys, who are familiar with the PRRS and can explain how family members can properly activate the system Target Population: Family members of inpatients at NCCH (5, 6, 7 Children's & CICC) Numerator: Number of families who demonstrated accurate knowledge and understanding Denominator: Total number of families surveyed Special Instructions: P Chart; Exclude empty Label: Survey number (or date of survey) Scale: 1 - total number of surveys conducted Label: Awareness percentage Scale: 0 - 100 PRRS Family Awareness 85% Family Awareness Audit Tool Volume: 1 survey per unit Frequency: Monthly RN champions: conduct audits & send results to Analyst via campus mail Analyst: Update PRRS Committee monthly; website & PIQME quarterly Measure Name & Description (Outcome / Process / Balancing) Pediatric Rapid Response Calls 1000 Discharges Process Measure 6) Number of PRRS calls per 1000 discharges at NCCH How Calculated X Axis rooms and rooms with unavailable family members from the count. (Oct 2007 present) Target Population: PRRT calls made on behalf of all non-ICU/ED patients at NCCH by any faculty, staff, or family member Label: Month Scale: Aug 2005 present Numerator: Total number of calls*1000 Y Axis Label: Calls per 1000 discharges Graph Title Goal Line PRRT Calls Per 1000 Discharges Data Collection Instrument Telecommunications call log (for raw data) Scale: 0 - 70 PRRS Call Forms (completed by team after call) Denominator: Discharges Special Instructions: I Chart NCCH monthly discharges (5,6,7 Children’s & CICC) Note: PRRT calls per month chart is available for use when discharge data are not current. Days Between non-ICU/ED Cardiac Arrests Outcome Measure 7) Calendar days between nonICU/ED cardiac arrests at NCCH Target Population: All non-ICU/ED patients at NCCH Special Instructions: G chart for rare events. For instances where multiple events occur on the same date, do not use zero for days between. Ex.) 2/day, use 0.5 for the second event. Label: Cardiac Arrest Event Label: Days Between Scale: 0 - 450 Calendar Days Between NonICU/ED Pediatric Cardiac Arrests Infinity Scale: 1current number of CAs Telecommunications call log (for raw data) MD Review of Code Calls Data Collection Plan Analyst: add results to spreadsheet Frequency: Monthly Analyst: abstract pediatric events from Telecommunications emergency call log & enter call details into spreadsheet. Additional fields completed with data from PRRT Call Forms. PICU Med Director: Notify Ashley when a CA has occurred. Analyst: add dates to spreadsheet Note: MD must assess each code call to determine if CA occurred. FY11 goal is zero non-ICU/ED pediatric CAs. Data Reporting Plan Analyst: Update PRRS Committee monthly; website & PIQME quarterly Analyst: Report via ‘days since’ emails weekly; Update PRRS monthly; PIQME & website quarterly PICU RN: post ‘days since’ flyers in PICU IMPROVING COMMUNICATION SYSTEMS Daily Goals Communication Sheet Compliance Process Measure Target Population: All care team providers of patients in the PICU Label: Audit Label: Compliance Percentage PICU Daily Goals Communication Sheet 100% IPCC DG data collection tool Volume: 1 audit Frequency: Analyst: Update PIQME & Measure Name & Description (Outcome / Process / Balancing) 8) Percentage of completed quality control measures and team member signatures on Daily Goals Communication Sheets for all patients in the PICU How Calculated Numerator: Number of completed quality control measures and team member signatures. X Axis Scale: 1current number of audits Y Axis Graph Title Goal Line Data Collection Instrument Compliance Data Collection Plan Monthly Scale: 0 - 100 Data Reporting Plan website quarterly Analyst: perform audit and add results to spreadsheet Denominator: Total number of quality control measures and signature opportunities for all patients rounded on in the PICU. (Obtain printout of PICU census from HUC. Confirm with Attending or Fellow if any patients were not presented during rounds.) Special Instructions: P’ Chart (Originally analyzed on a P Chart, but appeared overdispersed due to large data set.) Target Population: All patients in the PICU Morning Bedside Rounds Efficiency Balancing Measure 9) Length of morning bedside rounds (minutes per patient) Numerator: Total time of morning bedside rounds (in minutes) Denominator: Total number of patients rounded on in the PICU Label: Date Scale: 1current number of dates tracked Label: Minutes per patient Length of Morning Bedside Rounds in the PICU 8 IPCC SR data collection tool PICU Fellows/ Attendings: record start/ end times and number of patients rounded on Scale: 2 - 20 Special Instructions: I Chart Frequency: prn Analyst: Collect data and add to spreadsheet Analyst: Update PIQME & website quarterly Note: Rounds time data collection tools available in the unit for prn use. PARTNERING WITH FAMILIES Family Satisfaction Outcome Measure 10) Percentage of families, based on surveys and interviews, who would recommend NCCH PICU to others Target Population: All PICU families Numerator: Number of families who answer yes when asked if they would recommend NCCH PICU to others. Denominator: Total number of families surveyed Special Instructions: Run chart Label: Survey Scale: 1current number of families surveyed Label: Satisfaction Percentage Scale: 0 - 100 PICU Family Satisfaction 100% Data collected via PICU Questionnaire (#7) or during FCC Specialist rounds (interviews). Volume: 10 Frequency: Monthly FCC Specialist: Send previous month’s data to Analyst during the first week of each month Analyst: Update PIQME monthly; website quarterly Measure Name & Description (Outcome / Process / Balancing) How Calculated X Axis Y Axis Graph Title Goal Line Data Collection Instrument Data Collection Plan Data Reporting Plan Analyst: Add data to spreadsheet Family Complaints Outcome Measure 11) Number of patient complaints to the Patient Relations department from families of patients in the PICU Target Population: All PICU families Numerator: PICU patient/family complaints made to the Patient Relations department. Label: Month Scale: Jan 2008-present Label: Number of complaints PICU Family Complaints 0 Patient Relations database Frequency: Monthly FCC Specialist: Send previous month’s data to Ashley during the first week of each month Scale: 0 - 5 Special Instructions: Run chart; Excluded financial complaints. Analyst: Update PIQME monthly; website quarterly Analyst: Add data to spreadsheet Daily Communication with Families Process Measure 12) Percentage of PICU families (primary caregivers) who receive a daily update regarding their child’s condition and plan of care Target Population: All PICU families Label: Month Numerator: Number of PICU families that receive a daily update from a provider and a nurse Scale: October 2010 - present Label: Proportion Scale: 0 – 1.0 Daily Patient/Family Update from Provider and Nurse Green Belt team data collection tool Volume: 1 audit Frequency: Daily Green Belt Team: collect and report data to Black Belt Leader Denominator: Total number of PICU families Special Instructions: P Chart Black Belt and Green Belt team: Update Blue Belts and PIQME, as available Black Belt Leader to add data to spreadsheet PICU Staff Perception of Patient- and Family-Centered Care Balancing Measure 13) PICU staff perceptions of patient and family-centered care Target Population: PICU staff Label: Survey Special Instructions: Pre-/Post bar graphs. Scale: PrePost-implementation Label: Percentage of staff perceiving FCC as excellent or above PICU Staff Perception of Patient- and Family-Centered Care (Improve from baseline) IPCC Survey Frequency: Two. Pre-/postimplementation surveys Analyst: Distribute Analyst: Report to PIQME at end of project. Measure Name & Description (Outcome / Process / Balancing) How Calculated X Axis Y Axis Graph Title Goal Line Data Collection Instrument average Data Collection Plan Data Reporting Plan survey & collect responses via Survey Monkey; Scale: 0 -100 Add data to spreadsheet. PICU Staff Valuation of Patientand Family-Centered Care Balancing Measure 14) PICU staff valuation of patient- and family-centered care. Target Population: PICU staff Label: Survey Special Instructions: Pre-/Post bar graphs. Scale: Pre/Post-implementation Label: Percentage of staff valuing FCC as very important or important Scale: 0 -100 PICU Staff Valuation of Patient- and Family-Centered Care (Improve from baseline) IPCC Survey Frequency: Two. Pre-/postimplementation surveys Analyst: Distribute survey & collect responses via Survey Monkey; Add data to spreadsheet. Analyst: Report to PIQME at end of project.