COMMUNITY MENTAL HEALTH SERVICES
CASE SUPERVISION
JOB TITLE:
Care Co-ordinator
BAND:
Band 5
LOCATION:
Case Supervision Service
REPORTING TO:
Team Manager
ACCOUNTABLE TO:
Service Manager
HOURS:
37 ½ hours per week
MINIMUM QUALIFICATION:
Registered Professional Practitioner
JOB SUMMARY:
1
MAIN AIMS OF POST
1.1
To maintain a clinical caseload
1.2
Assess, plan, implement and evaluate care to provide appropriate
interventions to meet the individual’s needs.
1.3
To assist in providing professional leadership as a member of the
Community Mental Health Case Supervision Team.
1.4
To maintain and enhance a close professional working relationship with
referring agencies and colleagues from other disciplines.
1.5
To be a member of the integrated Community Mental Health Team
working across the disciplines in providing a variety of services to
adults with acute and severe / enduring mental health problems.
1.6
To represent the team / service where nominated and as appropriate.
Job Description: Care Co-ordinator
TD: 15 May 2012
Ref: N:\Eleanor Centre\ECData\360CC\Administration\Job Descriptions etc\Care Co-ordinator Band 5 - Job Description.doc
2
ORGANISATIONAL STRUCTURE
Community Mental Health Service Manager
▼
Community Mental Health Team Manager
▼
Senior Care Co-ordinator (Band 6)
▼
Care Coordinator (Band 5)
3
DUTIES AND RESPONSIBILITIES
3.1
Clinical/Professional

Manage a caseload utilising patient centred assessment, planning and
implementation of care plans.

Evaluate care plans and outcomes including active participation in
regular clinical audit.

Liaise with other members of the multi-disciplinary team thereby
maintaining and enhancing close professional working relationships.

Participate in regular clinical supervision in accordance with the Trust
Policy for both clinical and managerial aspects of their work.

To record and maintain all professional, clinical information of client’s
care needs in a confidential manner.

To work within the guidelines of their Professional Practice.

Carry out the nursing requirements of the Mental Health Act 1983 and
NHS & Community Care Act 1990 as required.

Adhere to local policy regarding storage, carriage and administration
(nurses only) of prescribed medication.

Keep abreast of Professional Practice clinical nursing development and
updating requirements.

To actively participate with the Primary Healthcare Team, the
Multidisciplinary Team and Care Programme Approach reviews.

To work with individuals and families at a variety of venues including
clients’ houses, hospital bases, GP surgeries etc.
Job Description: Care Co-ordinator
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Ref: N:\Eleanor Centre\ECData\360CC\Administration\Job Descriptions etc\Care Co-ordinator Band 5 - Job Description.doc

Participate in the Community Mental Health Team duty service.

To act as Care Co-ordinator under Care Programme Approach where
appropriate.
3.2
Education

Supervise and assess, where qualified to do so, nursing students and
support students of other disciplines as required, providing opportunities
for learner objectives to be addressed.

To participate in educational development as required, enhancing
mental health nursing skills and knowledge with reference to learner
needs.

To act at all times as a professional role model for allocated learners.
3.3
Managerial

To be responsible for the effective management of the defined clinical
caseload and establish priorities with professional guidance from the
Team Manager, Community Mental Health Team.

Submit accurate information as required in keeping with the information
system and additional departmental needs.

To act as a supervisor in providing clinical supervision to colleagues
within the Community Mental Health Team.
3.4
Personal Responsibilities

To participate in the annual Performance and Development Review
process.

To act in accordance with Health and Safety at Work Act 1974 the Fire
Precautions Act 1971 and the COSHH.

Liaise with other members of the multi-disciplinary team thereby
maintaining and enhancing close professional working relationships.

To maintain a personal portfolio for purposes of professional
registration.

To carry out duties specific to your profession based on your
professional guidance/codes of practice.
Job Description: Care Co-ordinator
TD: 15 May 2012
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Other work and general duties as delegated within the overall purview of the
post.
This job description reflects the current main organisational priorities for the
post. In the context of rapid change taking place within the NHS, these
priorities will develop and change in consultation with the postholder and in
line with service business needs and priorities.
4
GENERAL
As well as the departmental rules and procedures, which you are required to
observe and follow, Navigo has developed a number of general policies and
procedures that apply to your employment.
Whilst Navigo recognises specific responsibilities fall upon management, it is
also the duty of all employees to accept personal responsibility for the
practical application of these policies, procedures and standards. You should
familiarise yourself with these, and ensure that you understand and adhere to
them.
Particular attention is drawn to:
4.1
Health and Safety
Under the Health & Safety at Work Act 1974 it is the responsibility of
individual employees at every level to take care of their own health and
safety at work and that of others who may be affected by their acts at
work. This includes co-operating with management in complying with
health and safety obligations, particularly by reporting promptly any
defects, risks or potential hazards.
4.2
Fire Procedure
The postholder must adhere to the Navigo Fire Policy, including training
attendance.
4.3
Equal Opportunities
The Trust has policies covering Equal Opportunities and Harassment.
The aim is to ensure that no colleagues, potential employees,
patients/clients are harassed, or receive less favourable treatment on
the grounds of disability, age, sex, sexual orientation, marital status,
race, colour, religion or ethnic/national origin.
Job Description: Care Co-ordinator
TD: 15 May 2012
Ref: N:\Eleanor Centre\ECData\360CC\Administration\Job Descriptions etc\Care Co-ordinator Band 5 - Job Description.doc
4.4
Security and Confidentiality
The postholder must adhere to a range of policies, procedures and
legislation relevant to security and confidentiality; these include:







Data Protection Act 1998
Copyright, Designs and patents Act 1988
Access to Health Records Act 1990
Computer Misuse Act 1990
BS7799 (Information Governance)
Caldicott
Document and Records Management
Additionally, all staff are required to attend an annual briefing on
Information Governance and Security.
This job description is not a definitive or exhaustive list of the responsibilities
but identifies the key tasks and duties of the postholder. Specific objectives for
the postholder will be regularly agreed and reviewed as part of the personal
development review process.
JOB DESCRIPTION SUPPLEMENTARY INFORMATION
Physical Effort e.g. level, duration and frequency of lifting, carrying, walking, sitting,
standing, etc.
Carries out training for RESPECT and may use this in clinical role. There is a
frequent requirement to sit at a desk/workstation using computer/office equipment.
There is also a frequent requirement to drive to and from appointments.
Mental Effort e.g. level, duration and frequency of concentration, unpredictability,
deadlines, interruptions, etc.
There is a frequent requirement to undertake patient assessments for often more
than one hour and regular facilitation of multi-agency reviews and the occasional
chairing of service access meetings.
There is occasional involvement in tribunal hearings with patients and responsibility
for writing formal reports.
There is regular requirement for involvement in the duty practice which involves
receiving referrals, screening and processing accordingly.
There is a regular requirement to manage time effectively as the work pattern is often
unpredictable and there may be conflict in priorities.
Job Description: Care Co-ordinator
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Emotional Effort e.g. level, duration and frequency of distressing and emotionally
demanding situations, etc.
There is occasional requirement to manage challenging behaviour and occasionally
manage contentious issues within the client and/or family groups.
There is frequent need to manage and assist in the prevention of risk; specifically
suicide, self-harm, self-neglect, violence and aggression.
A regular part of the role is to support clients in crisis and assist with crisis deescalation.
Working Conditions e.g. level, duration and frequency of working in and with
unpleasant, hazardous, toxic, cramped, continuous similar, awkward, extreme
weather and temperature conditions, etc.
The role requires frequent use of a vehicle to travel to and from appointments. There
is regular need to administer depot injections and occasional exposure to unhygienic
environments which may be a product of the service user’s social circumstances or
mental ill health.
There is occasional exposure to threats of violence and aggressive behaviour.
This post is based in Primary Care settings with the majority of service delivery
occurring in service users own homes.
This job description is not intended to be a comprehensive list and the post holder
may be required to undertake other duties commensurate to their present
responsibilities, as directed by the Trust.
EQUAL OPPORTUNITIES
Navigo supports the principle of equal opportunities in employment.
It is the aim of Navigo that no job applicant or employee receives less favourable
treatment on the grounds of sex, marital status, age, disability, race, colour,
nationality, ethnic origin or religious belief, not is disadvantaged by conditions or
requirements which cannot be shown to be justifiable in job related or operational
terms.
This job description is subject to annual review in consultation with the post holder.
Job Description: Care Co-ordinator
TD: 15 May 2012
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COMMUNITY MENTAL HEALTH CASE SUPERVISION SERVICE
PERSON SPECIFICATION
POST TITLE:
Care Co-ordinator – Band 5
Essential
Desirable
How Measured During
Recruitment and Selection
Process
Skills/Abilities/
Knowledge
 Ability to write clear concise records and
reports.
 Good communication, organisational and
administration skills.
 Knowledge of Community Care Act, Mental
Health Act and related policies.
 IT skills.
 Ability to represent Department in other
professional arenas including multi-disciplinary
meetings.
 Additional direct experience or academic study
relating to mental health issues
 Knowledge of
organisation/procedures/functions.
Application Form
Interview
Presentation / Written Piece
Reference
Relevant Experience
Some direct work experience (including
placements) in a community mental health
environment

Application Form
Interview
Reference
Education/Training/
Qualifications
Registered
 Post basic education/training in Mental Health.
 Knowledge of psychosocial interventions.
Application Form
Certificates
Professional Portfolio
Working Arrangements
and
Personal Availability
 To work flexibly to meet the needs of the patient
group.
 Undergo future training
 Dress appropriate to occasion
 Able to drive or otherwise transport self
conveniently across the district/area in
accordance with the need of the task.
Car owner
Interview


Experience of working in an individual
therapeutic environment.
Experience of working in a team setting
Experience acute mental health environment.
Job Description: Care Co-ordinator
TD: 15 May 2012
Ref: N:\Eleanor Centre\ECData\360CC\Administration\Job Descriptions etc\Care Co-ordinator Band 5 - Job Description.doc