Mid Highland CHP Governance Committee 23 April 2010 DELAYED DISCHARGES – REPORT TO MID HIGHLAND CHP GOVERNANCE COMMITTEE APRIL 2010 1 CURRENT POSITION As at 5 April across the whole of the CHP there are 14 patients experiencing delays, of which 5 are breaching 42 days (4 complex care patients, 1 awaiting social care arrangements for specialist housing provision) The total number is broken down as follows: 7 patients in CCHI (1 awaiting commencement of assessment, 1 awaiting completion of assessment, 1 awaiting placement, 4 complex care). 2 patients in RMH (1 awaiting commencement of assessment, 1 awaiting social care arrangements for specialist housing provision) 2 patients in Lochaber (1 awaiting commencement of assessment, 1 complex care) 3 patients in Skye (2 awaiting commencement of assessment, 1 exercising choice) The overall figure reflects a decrease since the last report in February (18 patients). However the number of complex case patients experiencing delay has risen from 1 to 5. No patients are currently awaiting funding. 2 ACTION PLANS TO ADDRESS A virtual ward round is being held weekly with Martin Wilson, Consultant, Medicine for the Elderly. Looking in detail at patients most likely to be admitted from the community, i.e. those being case managed and those involving ACAH. This facilitates early identification and prevention of hospital admission and ultimately any discharge issues There are plans in place to ensure continuity of CHP representation at the Raigmore bed meetings to facilitate timely and appropriate transfer and discharge. The Community Mental Health Teams continue to work with the day hospital based in Fyrish ward to support people with dementia type illness to remain at home for as long as possible. Work is ongoing to identify the position and address inappropriate admission of patients who are referred because their social situation has broken down. The multi disciplinary teams continue to meet weekly to discuss and plan all discharges in all the hospital wards in this area. Estimated dates for discharge are set as quickly as possible following admission and used as the benchmark for discharge planning. Again, anticipatory care plans are being developed to minimise unnecessary readmission. Monthly meetings continue to take place with Social Work team leaders and ward charge nurses to facilitate escalation/resolution of difficult issues. These include facilitation of the appointment of care managers and problem solving in relation to care at home issues. This is in addition to the weekly MDT meeting at ward level which involve all the parties involved in patient care. Ward staff are now routinely phoning the emergency social work number if requests are taking place for admission to hospital for apparently ‘social’ reasons. 3 The use of anticipatory care plans, SPARRA and the roll out of case management across the localities in 2010 will also contribute to the reduction in admission and delays in discharge. Following on from the workshop held in September to understand length of stay in the Ross Memorial, work is being carried out to revisit referral processes and admission criteria for the hospitals. EXPECTED IMPACT OF ACTIONS ON PERFORMANCE Reduction in length of stay and proactive management of long term conditions using anticipatory care plans. Prevention of avoidable hospital admissions. 4 FORECAST OF RETURN TO PLANNED PERFORMANCE (ie Trajectory) Realistically, in the current Highland Council financial climate this could be challenging. Forecast is therefore difficult. Ongoing collaboration and co-operation between health and social work services at all levels is required to ensure success.