DAVID B. WATERS
SR. Consultant
Gerke & Associates
636-530-4509
dwaters@gerke.com
OVERVIEW:
Responsibilities have included managing over one hundred employees in product development, customer
service, software/hardware rollout, training, quality assurance, and sales. Teams have been successful in
forming strong client relationships and delivering quality products and services in a timely and cost effective
manner.
PROJECTS: 1990 - 2007
Turn Around Corporation with New Leadership
 Team Size: 3 - 25
o Assessed company’s systems, personnel, and business processes
o Presented recommendations to Board of Directors
o Managed organizational restructuring
o Led implementation of new business processes
o Implemented Financial and Customer Relationship Management systems
o Evaluated and recommended management objectives and standards
o Created guidelines for establishing Key Performance Indicators
US Market Penetration
 Team Size: 4
o Provided consulting services and counsel to a large Japanese corporation in efforts to open its first US
location
o 12 month assignment
o Worked with President and Vice President of corporation
o Corporation had 9300 locations in S.W. Asia
Disaster Recovery Planning
 Team Size: 1
o Developed a Disaster Recovery Plan for Sonic Drive-In Headquarters
o Worked with key members of management to comply with Sarbane-Oxley requirements
I/T Compensation
 Team Size: 1
o Conducted research and analysis on I/T positions (salaries and job descriptions) for international
corporation
o Provided recommendations concerning career development and retention planning
ERP Evaluation
 Team Size: 5 - 6
o Evaluated ERP solutions - from POS to Financials - Implementation pending
Accounting System Rollout
 Team Size: 10 - 20
o 850 locations
Back Office System Development
 Team Size: 6 - 10
o Design through full implementation took 10 months (850 sites)
Accounting Package Stabilization
 Team Size: 3 - 4
o Large Retailer was experiencing system crashes multiple times each day
o Four months behind on closing “books”
o Stabilized system
o Created and implemented new strategy - still in place 9 years later
Disaster Recovery following Hurricane Andrew
 Team Size: 10 - 15
o Created and implemented plan to evaluate systems and facilities
o Managed relocation of 700 employees and workstations
o Designed and implemented integrated LAN
o Managed relocation of 700 employees and equipment after rebuilding
o Established corporate policies and procedures
International Systems Evaluation and Business Planning
 Team Size: 2 - 3
Evaluated and recommended systems for businesses in:
Singapore
Indonesia
Malaysia
Philippines
Thailand
South Africa
Australia
Business Acquisition - Manufacturing
 Team Size: 10 - 20
o Acquisition doubled manufacturing capacity
o Implemented I/T plan for conversions and integration
Systems Evaluation for Shell Oil Products U.S.
 Team Size: 1 - 2
o Evaluated ten systems as well as the manufacturing facilities and support organizations
Acquisition of Software Company
 Team Size: 4 - 6
o Managed project for start up company to acquire 20-year old software company
o Worked from initial strategy setting through company integration
Commercial Software Development & Implementation (Cradle to Grave)
 Team Size: 9 - 10
o POS system interfacing to internal and external financial systems
o Full product life-cycle management (specs, design, development …)
o Developed package for under $700k
o Developed business and marketing plans
o Closed our first multi-million dollar sale in less than 2 years from conception
U.S. Market Study for NCR Corporation
 Team Size: 2 - 3
o Evaluated specific market niche, including products and corporations
Novell O/S Implementation - $5 Billion Corporation
 Team Size: 5 - 8
o Phased approach to convert from LAN Server to Novell
Mainframe Outsourcing
 Team Size: 6 - 7
o Resulted in $1.3 million savings in following 12-months
Electronic Data Interchange - Retail
 Team Size: 4 - 5
o Realized a one time savings of $1 million
Centralization of I/S Organization
 Team Size: 3 -4
o Reorganized three segregated I/T organizations into one department / 100 employees
o Developed process reengineering plan
Long Distance Service Consolidation - 900 locations
 Team Size: 4 - 5
o Realized $500,000 savings in first 12-months
e:Mail Implementation
 Team Size: 4 - 8
o 5000 employees over 900 locations
Systems Rollout and Support
 Team Size: 20 - 40
o 1000 locations and over 5000 computers
o Conducted training, site preparation, installations, and ongoing support
Help Desk Creation and Management
 Team Size: 12 - 20
o 24x7x365 operation
o Nationwide coverage for 1000 retail locations
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DAVID WATERS
Gerke & Associates
dwaters@gerke.com - (636) 530-4509
EDUCATION
RUSHMORE UNIVERSITY
MBA e-Business
UNIVERSITY of TULSA
B.S. Management Information Systems
VILLANOVA UNIVERSITY
Six Sigma Green Belt
EXPERIENCE
Gerke & Associates
(2004 – present)
SENIOR BUSINESS CONSULTANT
o
Performed systems evaluations for Shell Oil following the Texaco acquisition
o
Provided demographic, product, supplier, systems, operations, and other consulting services
to a multi-national Corporation opening their first U.S. Based Store
o
Developed Disaster Recovery Plan for Sonic Corporation Headquarters
o
Led three large projects for a leading U.S. Tobacco Corporation
o
Led process re-engineering efforts for three different companies
Business Owner
(1997 – 2004)
BUSINESS CONSULTANT
o
Reorganized Software Development and Sales Organization for Advantage Energy Software
o
Led AES Acquisition by FireStream Worldwide
o
Founded Consulting / Product Development Company
o
Led Product Development & Sales
Clark Refining & Marketing Corporation (1993 – 1997)
VICE-PRESIDENT I/T (1995 – 1997)
I/T Marketing Director (1993 – 1995)
Burger King Corporation (1990 – 1993)
DISASTER RECOVERY MANAGER (1992 – 1993)
MANAGER CLIENT SERVICES
(1990 – 1992)