AmeriCorps*VISTA
2011-2012 Resource
North Carolina Campus Compact
2257 Campus Box, Elon, NC 27244
Elon, NC 27244
www.nccampuscompact.org
NORTH CAROLINA CAMPUS COMPACT
AMERICORPS*VISTA RESOURCES
Table of Contents
2011-2012 AmeriCorps*VISTA Members
3
North Carolina Campus Compact
Who We Are
What We Do
Staff Information
Members
4-5
6-7
8
9
National Campus Compact
The National Network
A Force for Good in Higher Education
Campus Compact by the Numbers
State Compacts
10-11
12
13
14
Identity as a North Carolina Campus Compact AmeriCorps*VISTA
Identity in Communications, Your Site, and Grievance Process
What Not to Do Politically & Religiously as a VISTA
VISTA Elevator Speeches
Campus Compact 12 Indicators of an Engaged Campus
15
16-18
19
20
NC Campus Compact 2011-2012 Resources & Templates
VISTA Contacts & Resources
NC Campus Compact VISTA Calendar
Travel Reimbursement Form
Time Away from Work
VISTA Monthly Timesheet
Reporting Your Numbers
VISTA Quarterly Reports
Template for 2011-2012 Report for AmeriCorps*VISTA Workplan
Template for 2011-2012 Year-End Report
21
22
23
24-25
26
27
28-30
31-37
38-39
You can find the most up-to-date forms, templates and resources available for download on the NC
Campus Compact VISTA website: www.nccampuscompact.org/vista
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2011-2012 AmeriCorps*VISTA Members
VISTA Name & Campus
VISTA Meeting Region
Der Vang
Brevard College – Brevard, NC
Sara Acosta
Campbell University – Buies Creek, NC
Neil Hoefs
Duke University – Durham, NC
Sally Parlier
Durham Technical Community College- Durham, NC
Chelsey Bennett
East Carolina University – Greenville, NC
Saarah Abdul-Rauf
Lenoir-Rhyne University – Hickory, NC
Soula Pefkaros
Mary Baldwin College – Staunton, VA
Koyah Rivera
North Carolina Campus Compact – Elon, NC
Jillian Hauf
North Carolina Wesleyan College – Rocky Mount, NC
Abby Burkland
Queens University of Charlotte – Charlotte, NC
Britta Volz
University of North Carolina at Asheville
Victoria Gonzalez
University of North Carolina at Charlotte
Pamela Pate
University of North Carolina at Charlotte
Western Region
Open
University of North Carolina at Greensboro
Brittany Corn
University of North Carolina at Chapel Hill
Melvin McDermott, III
University of North Carolina at Pembroke
Open
University of North Carolina at Wilmington
Kayla Hastrup
Virginia Tech – Blacksburg, VA
Dan Nemes
Virginia Tech – Blacksburg, VA
Mariel Steinbeiser
Wake Technical Community College – Raleigh, NC
Derald “Banjo” Dryman
Western Carolina University – Cullowhee, NC
Notes
Triangle/Eastern Region
2nd year VISTA @ Campbell
Triangle/Eastern Region
2nd year VISTA @ Duke
Triangle/Eastern Region
Triangle/Eastern Region
Western Region
Triad Region
Triad Region
Triangle/Eastern Region
Triad Region
Western Region
Triad Region
Triad Region
3rd year VISTA (09-10 Barton
College; 10-11 UNCC)
2nd year VISTA (10-11 Ohio
Campus Compact)
Triad Region
Triangle/Eastern Region
Triangle/Eastern Region
Triangle/Eastern
Triad Region
Triad Region
Triangle/Eastern Region
Western Region
2nd year VISTA (10-11 Welfare
Reform Liaison Project)
2nd year VISTA (10-11 UNCP)
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North Carolina Campus Compact: Who We Are
The North Carolina Campus Compact is a coalition of college and university presidents established to
increase campus-wide participation in community and public service and to integrate community
service as a valued component of undergraduate education. The members of the Compact are
committed to enhancing students' sense of responsibility, citizenship, leadership, and awareness of
community, while reinvigorating higher education's concern for improving the quality of life in our
society. North Carolina Campus Compact is a member of National Campus Compact.
Goals:
NC Campus Compact and its members will:





Advance the practice of campus-based community service, the pedagogy of service-learning,
and the strengthening of student leadership in North Carolina;
Promote collaboration and partnerships between colleges, universities, and their communities
through programs which respond to specific local and regional needs;
Foster the development and dissemination of innovative curriculum, theory, research, and best
practices of higher education community service-learning programs, and recognize exemplary
models, collaborations, faculty, and students annually;
Build public awareness of the value of the reciprocal relationship between educational
institutions and communities; and
Leverage funding from state, federal, corporate, and private sources for statewide programming
and sub-grants to member campuses.
Colleges and universities in North Carolina are making important strides to increase the number of
students involved in community service and service learning. NC Campus Compact supports the
development of programs to institutionalize service and service learning on member campuses, and NC
Campus Compact is committed to enhancing the educational benefits to students and the social value
to communities that these programs can provide. Members agree to implement programs and policies
designed to create service activities for students which significantly augment their classroom learning
while making conscientious and worthwhile contributions to communities beyond the classroom.
History:
Campus Compact was founded in 1985 by the presidents of Brown, Georgetown, and Stanford
Universities, and the president of the Education Commission of the States. It was established to counter
the mid-80’s belief that college students were materialistic and self-absorbed, more interested in
making money than in helping their neighbors. These founding presidents believed that this public
image was false; they noted many students on campus who were involved in community service and
believed many more would follow suit with the proper encouragement. Toward this end, these
educational leaders founded Campus Compact.
NC Campus Compact: What We Do
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Over twenty years later, with its national office located at Brown University and network offices in 35
states, Campus Compact has a rapidly growing membership of more than 1,100 public and private twoand four-year colleges and universities, located in 43 states and the District of Columbia.
North Carolina Campus Compact was formed in the fall of 2002 by fifteen North Carolina higher
education presidents. Elon University president Leo M. Lambert assumed a leadership role in the
organization by serving as the executive committee chair and hosting North Carolina Campus Compact
on the Elon University campus. Currently, Appalachian State Chancellor Ken Peacock serves as the
executive committee chair. The state office works with member institutions throughout North Carolina
to promote and enhance campuses engaged with their communities and producing civically-minded
graduates.
As of July 1, 2011, NC Campus Compact has 43 members; 16 of these members have NC Campus
Compact VISTA members serving in their community service and service-learning programs. In
addition, one VISTA member serves as the Education Opportunity Coordinator at the NC Campus
Compact state office. In July 2008, NC Campus Compact hired a full-time director to facilitate the
AmeriCorps*VISTA program.
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North Carolina Campus Compact: What We Do
Annual Conferences (optional for VISTAs):
 NC Campus Compact Student Conference – Saturday, November 12, 2011 at Wake Forest
University in Winston-Salem, NC
 NC Campus Compact Civic Engagement Institute and Service-Learning Conference for
Faculty – Dates TBA
 NC Campus Compact Civic Engagement Administrators Conference – Date TBA
Regional NC Campus Compact Meetings:
 Triangle/Eastern
Barton College, Campbell University, Duke University, Durham Technical Community College,
East Carolina University, Elizabeth City State, Fayetteville State University, Meredith College, NC
Central University, NC State University, NC Wesleyan, UNC-Chapel Hill, UNC-Pembroke,
UNC-Wilmington, Wake Technical Community College
 Triad
Bennett College, Davidson County Community College, Elon University, Greensboro College,
Guilford College, High Point University, NC A&T State University, UNC-Greensboro, Wake Forest
University
 Charlotte
Central Piedmont Community College, Davidson College, Gardner-Webb University, Johnson C.
Smith University, Lenoir-Rhyne University, Pfeiffer University, Queens University, Stanly
Community College, UNC-Charlotte
 Western
Appalachian State University, Brevard College, Catawba Valley Community College, Lees-McCrae
College, Mars Hill College, UNC-Asheville, Warren Wilson College, Western Carolina University,
Western Piedmont Community College
Facilitated Discussions
Facilitated discussions are focused conversations on topics identified by member campuses.
Participants in these discussions have ranged from Chief Student Affairs Officers, Chief Academic Affairs
Officers, Community Service and Service Learning Directors, VISTA's and faculty. Discussions take place
at Elon University, unless otherwise indicated. Past Topics have included “How to Navigate the Divide
between Student Affairs and Academic Affairs for Promoting the Engaged Campus” and "Preparing to
Facilitate Public Dialogues: Encouraging Community Voice.”
Annual Survey and Needs Assessment:
 National Campus Compact Survey
 NC Campus Compact: Campus survey needs assessment
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Awards & Grants:
 Community Service/Service-Learning Professional of the Year Award
 Robert L. Sigmon Service-Learning Award
 Community Impact Student Award
 MLK Challenge Mini-Grants
Communications:
 Friday Updates (email newsletter)
 Monthly Digest (online newsletter)
 Listserv: nccclist@elon.edu
Faculty Engagement Initiative
 Connect like-minded faculty across member institutions to encourage individual and
collaborative efforts that promote civic engagement
 Increase the visibility and influence of NC Campus Compact and its members in North Carolina
 Strengthen the Compact by expanding leadership opportunities for faculty
 Provide civic engagement growth opportunities for faculty
2011-2012 NC Campus Compact VISTA Priority Areas
NC Campus Compact VISTAs will engage their project site and the community in addressing one of the
following CNCS program priority areas:
1. Economic Opportunity including job development and employment access and training, safe
and affordable housing, asset development and financial literacy.
2. Education that increases graduation rates in low-income communities, improving grade level
performance, support for persistently underperforming schools.
VISTA Statewide Initiative
In 2010, NC Campus Compact launched a 3-year statewide initiative on food insecurity. VISTAs will
assess the significant local food insecurity needs and strategies in order to equip campuses to
participate in existing or to create new responses to local needs. In 2010-2011, VISTAs surveyed their
campus and community to gauge what gaps in services and programs existed and compiled
recommendations for future action of VISTAs and campus staff. For 2011-2013 VISTAs will attend
trainings around food insecurity and help bolster and establish programs to meet the needs identified
in the initial community and campus survey.
The goals of the three-year initiative are:
A. Assess and build awareness of food insecurity needs and strategies on campus and in the
local community.
B. Undergo training to learn how to help a campus and volunteers respond to food insecurity.
C. Bolster existing and create new efforts to combat local food insecurity, integrating
information from training and survey.
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North Carolina Campus Compact: Staff Information
Dr. Lisa Keyne
Executive Director
lkeyne@elon.edu
Office: (336) 278-7278
René Summers
Program Assistant
summerre@elon.edu
Office: (336) 278-7278
Leslie Garvin
Associate Director
lgarvin@elon.edu
Office: (336) 278-7198
Koyah Rivera
AmeriCorps*VISTA
Education Coordinator
krivera@elon.edu
Office: (336) 278-7196
Jonathan Romm
Project Coordinator
jromm@elon.edu
Office: (336) 278-7197
North Carolina Campus Compact
2257 Campus Box
Elon, NC 27244
Main Line: (336) 278-7278
Fax: (336) 278-7400
www.nccampuscompact.org
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North Carolina Campus Compact: Members
Appalachian State University
Dr. Kenneth Peacock, Chancellor*
Gardner-Webb University
Dr. A. Frank Bonner, President
Pfeiffer University
Michael C. Miller, President
Barton College
Dr. Norval C. Kneten, President
Greensboro College
Dr. Lawrence Czarda, President
Queens University
Dr. Pamela Davies, President
Bennett College for Women
Dr. Julianne Malveaux, President
Guilford College
Dr. Kent John Chabotar, President
Stanly Community College
Dr. Michael R. Taylor, President
Brevard College
Dr. Charles Teague, Interim President
High Point University
Dr. Nido R. Qubein, President
The University of North Carolina at
Asheville
Dr. Anne Ponder, Chancellor
Campbell University
Dr. Jerry Wallace, President
Johnson C. Smith University
Dr. Ron Carter, President
Catawba Valley Community College
Dr. Garrett D. Hinshaw, President*
Lees-McRae College
Dr. Barry Buxton, President
Central Piedmont Community
College
Dr. Anthony Zeiss, President*
Lenoir-Rhyne University
Dr. Wayne Powell, President
Davidson College
Dr. Carol Quillen, President
Davidson County Community
College
Dr. Mary Rittling, President
Duke University
Dr. Richard H. Brodhead, President
Durham Technical Community
College
Dr. William G. “Bill” Ingram, President
East Carolina University
Dr. Steven Ballard, Chancellor
Elizabeth City State University
Dr. Willie J. Gilchrist, Chancellor
Elon University
Dr. Leo Lambert, President*
Fayetteville State University
Dr. James A. Anderson, Chancellor
Mars Hill College
Dr. Dan G. Lunsford, President
Meredith College
Dr. Jo Allen, President
North Carolina A&T University
Dr. Harold Martin, Chancellor
North Carolina Central University
Dr. Charlie Nelms, Chancellor*
North Carolina Community College
System
Dr. Scott Ralls, President*
North Carolina Independent
Colleges & Universities
Dr. A. Hope Williams, President
North Carolina State University
Dr. Randy Woodson, Chancellor
North Carolina Wesleyan College
Dr. James Gray, President
The University of North Carolina at
Chapel Hill
Dr. H. Holden Thorp, Chancellor
The University of North Carolina at
Charlotte
Dr. Philip L. DuBois, Chancellor
The University of North Carolina at
Greensboro
Dr. Linda P. Brady, Chancellor
University of North Carolina at
Pembroke
Dr. Kyle R. Carter, Chancellor
University of North Carolina at
Wilmington
Dr. Gary Miller, Chancellor
Wake Forest University
Dr. Nathan O. Hatch, President
Wake Technical Community College
Dr. Stephen C. Scott, President
Warren Wilson College
Dr. William “Sandy” Pfeiffer,
President*
Western Carolina University
Dr. David Belcher, Chancellor
Western Piedmont Community
College
Dr. Jim W. Burnett, President
As of July 7, 2011
* Serves on NC Campus Compact Executive Board
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Campus Compact: The National Network
Mission:
Campus Compact is a national coalition of more than 1,100 college and university presidents
committed to the civic purposes of higher education. To support this civic mission, Campus Compact
promotes community service that develops students' citizenship skills and values, encourages
partnerships between campuses and communities, and assists faculty who seek to integrate public and
community engagement into their teaching and research.
Our presidents believe that by creating a supportive campus environment for the engagement in
community service, colleges and universities can best prepare their students to be active, committed,
and informed citizens and leaders of their communities.
Member campuses bond together as a coalition to actively engage presidents, faculty, staff, and
students to promote a renewed vision for higher education – one that supports not only the civic
responsibility as integral to the educational mission of their campuses. In the spring of 1996, they
endorsed the following principles: development of students, but the campus as an active and engaged
member of its community.
President's Statement of Principles:
In their support of public and community service, Campus Compact member presidents are joined
together in their commitment to the development of personal and social responsibility as integral to
the educational mission of their campuses. In the spring of 1996, they endorsed the following principles:
1. Campus Compact presidents strongly advocate the participation of students, faculty, staff, and
higher education institutions in public and community service. Such service may range from
individual acts of student volunteerism to institution-wide efforts to improve the social and
economic well-being of America’s communities.
2. Campus Compact presidents share a resolute commitment to speak out on issues of public
concern and to articulate ideas that contribute to the common good of American and global
society. Campus Compact member presidents strive to influence the quality of civic discourse
and to ensure that key issues of civic concern are fairly discussed in impartial forums.
3. Campus Compact presidents support initiatives that promote productive collaborations between
colleges and communities. Such initiatives seek to create opportunities for renewed civic and
community life, improved educational and economic opportunity, expanded democratic
participation by citizens and the application of the intellectual and material resources of higher
education to help address the challenges that confront communities.
4. Campus presidents support the development of opportunities that increase student, faculty,
staff and alumni involvement in citizenship-building service activities. Community and public
service, especially when linked to the core educational mission of the college and university, are
powerful vehicles for developing citizenship skills – including participation in the political
process – and the spirit of civic engagement required for life in a democratic civil society.
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5. Campus Compact presidents support service learning because it enables students and faculty to
integrate academic study with service through responsible and reflective involvement in the life
of the community.
Goals:
1. Create a supportive environment for the civic engagement of higher education among
government, foundation, higher education and corporate leaders. Increase the national and
state visibility and influence of campus compact and its mission.
2. Deepen higher education’s understanding of why and how to be an engaged campus
(strengthening presidents’ commitment to the civic responsibility of higher education).
3. Increase the extent and quality of service, service learning and civic engagement on our member
campuses by providing services to multiple campus constituencies.
4. Strengthen civic engagement by creating capacity building relationships between communities
and higher education.
5. Build and strengthen campus compact’s national and state organizational capacity to be a
powerful leader for civic education
State Compact Services:












Local, state, and regional conferences and workshops for community service directors (CSDs),
service-learning directors (SLDs), faculty, and others involved in service and service-learning.
Grants to support programs on member campuses
Information on other funding opportunities and assistance in responding to Request for
Proposals (RFPs)
Publications and information on building, funding, improving, expanding, and gaining
recognition for service and service-learning programs
Access to model programs and innovative ideas that work in the field
Assistance in recruiting for and administering campus-based service efforts, including placement
of nearly 200 VISTAs in 2002
A resource for finding and developing partnerships with K-12 schools, community organizations,
government officials, and local businesses
Resources, training, and support in developing student leaders
Leadership in linking presidents, CSDs, faculty, and students with a statewide network of
practitioners
Assistance in leveraging financial resources to support service learning and institutional
partnerships
Opportunities for presidents to convene to discuss important issues facing higher education
A recognized and respected voice in the state and national debate on policies affecting the role
of higher education in service
Find Valuable Resources at www.compact.org
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Campus Compact: A Force for Good in Higher Education
Who We Are
Campus Compact is the only national higher education association dedicated solely to advancing
campus-based civic and community engagement. To that end, Campus Compact helps more than 1,100
member colleges and universities build strong surrounding communities while educating a new
generation of responsible leaders.
What We Do
Campus Compact’s approach encompasses a broad range of initiatives designed to increase the
effectiveness of individuals working to make higher education a vital agents of civic renewal:












Training for faculty, staff, students, administrators, and community partners
Research on effective programs and practices in campus-based service, service-learning, and
civic engagement
Key resources, including print and online books, periodicals, models, and tools
Information sharing through our state, regional, and national networks
Leadership development for presidents, students, and others on campus
Capacity building through VISTAs, infrastructure support, and resources
National and state policy work on issues relating to higher education
Advocacy for the work of engaged campuses among legislators, the media, college ranking
bodies, accreditation boards, and others
Grants and funding for engaged work
Partnerships with academic, community, business, and government leaders
Awards for exemplary student, faculty, and campus partnership work
Campus consultation to meet specific needs
Why It Matters
When campuses engage with their communities, they create a culture of civic-mindedness that has a
lasting impact. Students receive real-world experience that enriches their academic learning and
develops leadership skills; campuses create close ties with surrounding communities, which in turn
become stronger; and higher education is recognized as a force for public good.
“I know of no other educational organization that has a track record like Campus
Compact’s over the past 20 years… It is a phenomenal success, not just in terms of
growth in numbers, but in terms of the impact it’s had on communities, on
campuses, and on individual lives.”
– Frank Rhodes, former President, Cornell University
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Campus Compact by the Numbers




Over the past 20 years, Campus Compact has engaged 20 million students in service and civic
engagement programs.
Students at Campus Compact member schools contribute more than $5.7 billion and 282
million hours in service to their communities each year through campus-organized initiatives in
areas such as hunger, youth education, health care, and the environment.
o Nearly 31% of students at Campus Compact member schools are engaged in service
through campus-organized initiatives.
o Support structures for campus-based engagement efforts have proliferated; more than
95% of member campuses have an office dedicated to coordinating service-related
activities and programs, and a third have more than one office.
o Member institutions reported an average of 95 community partners per institution.
These partnerships are with a variety of community organizations: most frequently
nonprofit/community-based organizations (98%) and K-12 schools (94%). Others
included faith-based organizations (78%), government (70%), for-profit businesses (50%),
and other higher education institutions (46%).
o Nearly 92% of member campuses offer service-learning courses that incorporate
community work into the curriculum, with an average of 55 such courses per campus.
In 2005, Campus Compact offices around the country offered $10 million in scholarships and
postsecondary aid for students involved in service.
Since its inception in 1985, Campus Compact has grown from four member campuses to more
than 1,100 colleges and universities that are committed to serving their students, their
communities, and their society.
“Campus Compact is inspiring a new era of civic engagement within higher
education, and more importantly, introducing a new dimension of learning into our
students’ lives.”
– Eduardo Padrón, President, Miami Dade College
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State Compacts
* State Compacts with a VISTA Program
California Campus Compact
Campus Compact for New Hampshire*
Colorado Campus Compact*
New York Campus Compact*
Connecticut Campus Compact*
North Carolina Campus Compact*
Florida Campus Compact*
Ohio Campus Compact*
Hawaii/Pacific Islands Campus Compact*
Oklahoma Campus Compact*
Illinois Campus Compact*
Oregon Campus Compact*
Indiana Campus Compact*
Pennsylvania Campus Compact*
Iowa Campus Compact*
Rhode Island Campus Compact*
Kansas Campus Compact*
South Carolina Campus Compact*
Kentucky Campus Compact*
Tennessee Campus Compact*
Louisiana Campus Compact*
Texas Campus Compact*
Maine Campus Compact*
Utah Campus Compact*
Maryland Campus Compact*
Vermont Campus Compact*
Massachusetts Campus Compact*
Washington Campus Compact*
Michigan Campus Compact*
West Virginia Campus Compact
Minnesota Campus Compact*
Wisconsin Campus Compact*
Missouri Campus Compact*
Montana Campus Compact*
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Identity as a NC Campus Compact VISTA:
Identity in Communications, Your Site, and Grievance Process
North Carolina Campus Compact continues to strive to build identity for our programs. The following
actions will help you identify with our organization and AmeriCorps. We are here to assist you, and ask
that you will follow the outlined grievance process in order to maintain organizational integrity.
Identity in Communications
Please be certain to reference the fact that you are a NC Campus Compact VISTA in all of your
communications and correspondence, including your voicemail greeting and email signature lines. If
you need to shorten "North Carolina Campus Compact," please use:
NC Campus Compact
AmeriCorps also has a program abbreviated to NCCC (National Civilian Community Corps), which would
create undue confusion for those in the AmeriCorps world. Plus, it enables NC Campus Compact to
maintain its identity as a state compact.
VISTA Assignment Description (VAD) and AmeriCorps Materials
At the request of the Director of the State Office, all NC Campus Compact VISTA members should post
their VAD on the wall next to their desk and post an AmeriCorps*VISTA sign in their office or space.
AmeriCorps*VISTA materials can be obtained from your VISTA Director or free of charge at
http://americorpsweek.gov/pages/resources/order.asp.
Chain of Command for Complaints
If you have a complaint or grievance regarding your work or work environment, the appropriate chain
of command is as follows:
1.
2.
3.
4.
5.
6.
VISTA Supervisor
NC Campus Compact VISTA Director
NC Campus Compact Executive Director
CNCS AmeriCorps State Office
CNCS AmeriCorps Regional Office
National Corporation
If you are unable to resolve the problem with your supervisor, contact NC Campus Compact first. If you
are unable to resolve the grievance at this level, then you should contact the CNCS State Office and so
forth. You should not file a grievance with the CNCS State Office without first contacting NC Campus
Compact.
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What Not to Do Politically & Religiously as a VISTA
We must all be especially careful in maintaining professional distance from personal politics.
According to federal law and regulations:

VISTA members are not allowed to engage in political or lobbying activities that are designed to
influence the outcome of any election, defeat or pass legislation or proposals by initiative
petition, or take part of any partisan or nonpartisan political activity that would identify the
AmeriCorps*VISTA program with such an activity. The following activities are prohibited:
1.
2.
3.
4.




Electoral activities
Voter registration
Voter transportation to the polls
Efforts to influence legislation
While VISTA members are allowed to register and vote, express opinions about candidates and
issues in a non-public context, contribute money to political organizations, and be a member of
a political party, these activities must occur while they are on authorized personal leave or when
they are off of service hours.
VISTA members will not give religious instruction, conduct worship services, or engage in any
other religious activity as part of their VISTA duties.
VISTA members' projects are not allowed to include religious instruction, worship, proselytizing,
or other religious activity; all materials used in conjunction with the project must have secular
content.
VISTA members are not allowed to plan, initiate, participate in, aid, or assist in any
demonstration. While VISTA members can participate in lawful demonstrations while on
personal leave or off service duty, those demonstrations cannot be related to his or her projects
and the AmeriCorps*VISTA program cannot be associated with them.
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CNCS Statement on Political Activities & the Hatch Act
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VISTA Elevator Speeches
Version A
The VISTA program is akin to the Peace Corps, only it is domestic and has a one-year term of
commitment. VISTA is the oldest federal program that enables private citizens to volunteer full-time in
their community for the purpose of combating poverty. I do this through North Carolina Campus
Compact, a coalition of 36 college and university presidents who firmly believe in the power of higher
education’s civic mission. I work at (Name of University) where I (synopsis of work plan).
Version B
I work at (Name of University) as the (Title) and a NC Campus Compact VISTA. As a VISTA, I’m a
volunteer in service to America. I’ve committed full-time to combat poverty and develop sustainable
programs in my community, and I’m doing this through North Carolina Campus Compact. North
Carolina Campus Compact is a coalition of 36 college and university presidents who believe in the civic
mission of higher education. Here, I (synopsis of work plan).
Version C
I work at (Name of University) as the (Title) and a NC Campus Compact VISTA. North Carolina Campus
Compact is a coalition of 36 college and university presidents who believe in the civic mission of higher
education, and they’ve created an opportunity to serve the campus and the community as a VISTA. A
VISTA is a volunteer in service to America. The federal government enables people like me to volunteer
full-time in their community to combat poverty and develop sustainable programs in local non-profit
organizations. At (Name of University), I’m doing this by (synopsis of work plan).
Version D
I work at (Name of University) as the (Title) and a NC Campus Compact VISTA. North Carolina Campus
Compact is a coalition of 36 college and university presidents who believe in the civic mission of higher
education, and they’ve created an opportunity to serve the campus and the community as a VISTA. As
a VISTA, I’m a volunteer in service to America. I’ve committed full-time to combating poverty and
developing sustainable programs in my community, and I’m able to do this through a federal
government program.
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12 Indicators of an Engaged Campus
Any of the characteristics of wider institutional engagement, occurring in concert with other
characteristics on a campus, suggests the emergence of an “engaged campus.” However, it is unlikely
that all characteristics will be apparent on any one campus. These characteristics should not be
regarded as prescriptive; their value lies in the possibilities they suggest. They include:
1. Mission and purpose that explicitly articulates a commitment to the public purposes of higher
education.
2. Administrative and academic leadership (president, trustees, provost) that is in the forefront
of institutional transformation that supports civic engagement.
3. External resource allocation made available for community partners to create richer learning
environments for students and for community-building efforts in local neighborhoods.
4. Disciplines, departments, and interdisciplinary work have incorporated community-based
education allowing it to penetrate all disciplines and reach the institutions academic core.
5. Faculty roles and rewards reflect a reconsideration of scholarship that embraces a scholarship
of engagement that is incorporated into promotion and tenure guidelines and review.
6. Internal resource allocation is adequate for establishing, enhancing, and deepening
community-based work on campus – for faculty, students, and programs that involve
community partners.
7. Community voice that deepens the role of community partners in contributing to communitybased education and shaping outcomes that benefit the community.
8. Enabling mechanisms in the form of visible and easily accessible structures (i.e., centers, offices)
on campus to assist faculty with community-based teaching and to broker community
partnerships.
9. Faculty development opportunities are available for faculty to retool their teaching and
redesign their curricula to incorporate community-based activities and reflection on those
activities within the context of the course.
10. Integrated and complementary community service activities that weave together student
service, service-learning and other community engagement activities on campus.
11. Forums for fostering public dialogue are created that include multiple stakeholders in public
problem-solving.
12. Pedagogy and epistemology incorporate a community-based, public problem-solving
approach to teaching and learning.
(Hollander, Saltmarsh, and Zlotkowski, 2001; Hollander and Saltmarsh, 2000)
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VISTA Contacts & Resources
1. VISTA Member Support Unit (VMSU): 800-942-2677, press 6 to speak with a real person
VMSU is your second “line of defense” with questions regarding your AmeriCorps portal, VISTA
entrance/exit paperwork, paychecks, and general questions that go above and beyond NC
Campus Compact. You can email VMSU/National Service Hotline at
https://questions.nationalservice.gov/. Always feel free to contact NC Campus Compact with
your questions first, but know that VMSU is a secondary resource for you as well.
2. VISTA Campus: http://vistacampus.org/
The VISTA Campus provides an online learning community for VISTAs, Supervisors and State
Office Staff. In addition to networking opportunities, the VISTA Campus provides resources such
as: Tutorials, Courses, Links, Directories, Learning Journals, VISTA Discussion Boards, Resource
Maps, and Facts about VISTA.
3. VISTA Member Handbook:
http://vistacampus.org/mod/book/view.php?id=2093/chapter1.html
Provided by the Corporation for National Service (CNCS), the VISTA handbook includes useful
information about the AmeriCorps*VISTA program including topics such as: Background and
Purpose of VISTA, Overview of Your Year of Service, Training and Technical Assistance, Financial
Support, Education Benefits, Travel and Transportation Support, Health Care Support, and Leave
Benefits. The VISTA handbook is your online support and reference tool.
4. Seven Corners: http://americorps.sevencorners.com/
Seven Corners is the administrator of the AmeriCorps health benefits program. Their website
answers questions regarding health insurance benefits (including what’s covered & what’s not),
how to process healthcare claims, and includes information about preferred providers in your
area.
5. AmeriCorps Week & AmeriCorps Gear:
http://americorpsweek.gov/pages/resources/order.asp.
AmeriCorps Week is a recruitment and recognition event designed to bring more Americans
into service, salute AmeriCorps members and alums for their powerful impact, and thank the
community partners who make AmeriCorps possible. Here you’ll find lots of resources for
planning presentations, service projects or other events around AmeriCorps week as well as a
huge pool of free resources (posters, stickers, brochures) on AmeriCorps programs including
VISTA.
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2010-2011 NC Campus Compact VISTA Calendar
2011
July 22
Official VISTA Start Date for July 18-21 PSO attendees
August 12
Official VISTA Start Date for August 8-11 PSO attendees
August 4-9
NC Campus Compact Regional Meetings: “The Future of Higher Ed. Civic Engagement”
August 25
VISTA & Supervisor Orientation, Elon University
August/Sept.
VISTA One Month Evaluation due (based on Start Date)
Sept. TBD
Education Webinar & Economic Development Webinar (VISTAs select based on project goal)
November 4
1st Quarter Reports Due (Start of Service Date – October 31)
November 12*
NC Campus Compact Student Conference, Wake Forest University
December
VISTA Director Site Visits
2012
January 10 - 12
NC Campus Compact Regional Meeting Webinars (select one date to attend)
January 20
VISTA Mid-Year Evaluation due
February 3
2nd Quarter Reports Due (November 1, 2011 – January 31, 2012)
February 7*
Civic Engagement Institute, Elon University
February 8*
Pathways to Achieving Civic Engagement (PACE) Conference, Elon University
March TBD
Training Webinar (VISTAs select one day to participate from their office)
March 16
Letters for Reenrollment due (for VISTAs who are requesting a second term)
May 4
3rd Quarter Reports Due (February 1 – April 31)
June 1
VISTA Evaluation of Program and Supervisor due
April – June
VISTA Impact Capstones
May TBD
Tentative Regional VISTA Retreats
June 5
VISTA Banquet, Greensboro
July
Campus send-off for VISTAs
July 1
VISTA End of Year Evaluation Due
July/August
4th Quarter Reports Due (May 1 – Close of Service) ONE WEEK before your COS date
July/August
End of Year Reports Due ONE WEEK before your COS date
July 21
Close of Service for July 22 Start Date VISTAs
August 11
Close of Service for August 12 Start Date VISTAs
*Optional Event – While NC Campus Compact highly encourages VISTAs to attend these events, attendance is not required. If
VISTAs are to attend these events, any costs (travel, conference fees, etc) are the responsibility of the VISTA or his/her
institution.
Please note that monthly timesheets (submitted with electronic signatures from the VISTA and supervisor) are due by the first
Friday of the following month. For example, August’s timesheet is due to the VISTA Director by the first Friday of September.
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Travel Reimbursement Form
Name
Mailing
Address
Host
Site
Date
Reason for Travel
Travel Expense Log
Distance
Traveled
Travel Expense
Total
Expense
$0.50 per mile
$0.50per mile
$0.50 per mile
$0.50per mile
$0.50 per mile
$0.50 per mile
Total Expenses for Reimbursement $________________
Signature of VISTA ________________________________________________
Date ________________
Signature of VISTA Director _______________________________________
Date ________________
Account #__________________________________________________________
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Time Away from Work & 2011-2012 Federal Holidays
Time Away from Work
VISTA members are required by federal law to work 35-40 hours per week; you cannot work less
than 35 hours. You are also allowed 10 vacation days and 10 sick days during the course of the
year. Please plan to use these vacation days well and do not go over your limit. In the case of a death
or a critical sickness in your immediate family, you will be granted up to 5 days emergency leave
provided that you contact NC Campus Compact (and we will contact the State Corporate Office).
Anytime your office is closed, you have the day off. These days do not count toward your 10 vacation
days. For example, if your office (the actual office, not just when students are away from campus) is
closed Dec. 23-27 for Winter Break, then you have those days off and that does not count toward your
vacation days.
Comp Time
If you work more than 40 hours per week, note this on your timesheet and count your extra hours as
“comp time.” Please plan to use your comp time within 2 weeks of earning it. Comp time may not be
saved up all year to take off a month early from your designated end date. For example, if you happen
to work 45 hours one week, you can take those extra 5 hours and come in late the following Monday
morning, leave early on a Friday afternoon, or at another time during the following week that is
appropriate, based on projects you are working on.
Please note that comp time is not guaranteed and host campuses are not required to grant VISTAs
comp time. We encourage you to communicate with your supervisor regarding working hours, potential
comp time, and what makes the most sense for your office/campus work load.
Holidays and Campus Considerations
While you are a federal employee as a VISTA and you are allowed to take federal holidays off, you are
also in a unique role as an NC Campus Compact VISTA and as a team member at your respective
institution. If your office is still open on a federal holiday, such as Columbus Day or President’s Day, it
may be appropriate for you, as a member of your campus office’s team, to be at work that day. As part
of the “give-and-take” of days off, you will probably be receiving some extra days off when your office
is closed. For example, over the winter holidays many campuses close their offices for several days, not
just the standard days you would receive off when following the federal holiday schedule (i.e. Christmas
Day).
One other thing to consider as an NC Campus Compact VISTA is that sometimes what may be an
available “day off”, you may want to consider as a “day on”. For example, NC Campus Compact
celebrates the Martin Luther King Jr. holiday as a day of service, and all VISTAs and campuses are
encouraged to host service projects and events in honor of the day.
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2011-2012 Federal Holidays
Monday, September 5
Labor Day
Monday, October 10
Columbus Day
Friday, November 11
Veterans Day, Observed
Thursday, November 24
Thanksgiving Day
Monday, December 26*
Christmas Day
Monday, January 2*
New Year's Day 2012
Monday, January 16
Martin Luther King Jr. Day of Service
Monday, February 20
Washington’s Birthday/President’s Day
Monday, May 28
Memorial Day
Wednesday, July 4
Independence Day
*** December 25, 2011 (the legal public holiday for Christmas Day), falls on a Sunday. For most Federal employees, Monday,
December 26, will be treated as a holiday for pay and leave purposes. (See section 3(a) of Executive order 11582, February 11,
1971.)
* January 1, 2012 (the legal public holiday for New Year's Day), falls on a Sunday. For most Federal employees, Monday, January
2, will be treated as a holiday for pay and leave purposes. (See section 3(a) of Executive order 11582, February 11, 1971.)
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NC Campus Compact VISTA Timesheet
VISTA Name: _____________________________________________
Host Site/Campus: ________________________________________
Date
Hours
Date
Hours
Date
Month: _____________________
Abbreviation Key
V = Vacation
S = Sick
H = Holiday
Hours
Date
Date
Hours
Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Total
Total
Total
Total
Total
Vacation
Vacation
Vacation
Vacation
Vacation
Sick
Sick
Sick
Sick
Sick
MONTHLY TOTALS
VISTA Signature:
Hours Worked
Vacation (Days)
Site Supervisor Signature:
Sick (Days)
NORTH CAROLINA CAMPUS COMPACT
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Reporting Your Numbers:
Finding Your Way through the Nebulous Web of “Who Do I Support and What is the Impact?”
Knowing how to report the numbers of students, volunteers, community members, and campus
members you support can be difficult, particularly if your project is more focused on a select number of
students or on building program capacity. Well, clarity has arrived. In order to improve the quality and
consistency of reporting numbers, North Carolina Campus Compact has devised a method for
accurately projecting the number of people you have impacted. By tracking your outreach, activities,
and numbers of people involved and using a broader lens to identify the people you impact, you will be
better able to report your numbers.
What You Report:
You should track and report all students and programs your office supports. You should especially note
those students and programs that are the result of your direct actions.
Reasoning:
Why do we do this? Consider it like this: By increasing the human resources available at your program
(that’s you), you empower it to better support a larger number of students. There is a difference
between direct support and authorship, wherein you are the generator of volunteers, resources, and
programs, and indirect support, wherein your support and work enables your co-workers to improve
upon their activities. In both cases, you contribute to the overall health and strength of your program
and you expand its capacity to reach more students and have a greater impact in the community.
North Carolina Campus Compact understands those differences and honors the net result.
Example:
Susie Q. works at Lilliputian University where she serves as the Assistant Service Coordinator. In
accordance with her work plan, Susie only worked with 20 students in a year-long tutoring program and
planned 3 service activities throughout the year. Yet, each day she would assist several students in
finding a site placement, work with the Service-Learning Coordinator in planning and preparing
presentations and course placements, and regularly contacted community organizations regarding
volunteers, events, and needs. At the end of the year, student volunteers increased by 15%, servicelearning courses doubled, and community organizations reported more satisfaction with their campuscommunity partnership.
If Susie only reported her direct work, she would only report the 20 year-long students and the 3 service
activities. These numbers greatly underestimate the impact Susie had. Through her assistance, Suzie
strengthened the program’s ability to meet needs and match students with community organizations.
She should report the end of the year stats in her project report.
Consistently using the NC Campus Compact VISTA Meeting/Activity Logs and completing your
quarterly progress report will enable you to track the work that you are completing and assisting. Be
aware of your program’s growth and take pride in the fact that you are a key factor in that growth.
Report it.
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VISTA Quarterly Reports
The Corporation for National Community Service requires that all AmeriCorps*VISTA programs
complete quarterly reports that demonstrate progress on their work plans. The purpose of the quarterly
report is to:
 Collect information about VISTA progress and activities in a report for CNCS.
 Track and document progress toward program and campus goals & objectives.
 Provide an opportunity for site supervisors to assess the VISTA’s progress in completing the
work plan.
 Collect stories and data to share with the public, legislators and funders to promote the good
works of NC Campus Compact VISTAs.
 Provide an opportunity for the VISTA to track, evaluate and reflect on their service and impact in
their community.
Please submit these reports via email, which must be signed by both you and your supervisor, by 5 PM
on the following dates:
November 4
February 3
May 4
One Week Prior to COS (July/August)
Reporting Period: Start Date – October 31
Reporting Period: November 1 – January 31
Reporting Period: February 1 – April 31
Reporting Period: May 1 – Close of Service
Be certain to use the NC Campus Compact Report Templates as you complete these. Templates can be
found on the VISTA website at http://org.elon.edu/nccc/VISTA/VISTAResources.html.
Things to remember:
 Quarterly reports should include only activities and progress made during the reporting period.
Reports (with the exception of the year-end report) are not cumulative.
 Reports should reflect only the efforts of the VISTA, not the efforts of the entire department or
institution.
 Only report on activities completed or in progress during the reporting period (not what you will
do).
 Use full names when referring to people, departments, campus clubs, or community
organizations. Only use acronyms after organization’s full title has been given.
 Don’t worry if some questions need to be left blank or recorded as a 0 because you aren’t
currently working on those activities. Each site has a different focus, schedule and set of
objectives.
 Develop a system that works best for you to track numbers, accomplishments, trainings, etc.
Consider keep an ongoing tally of big projects (i.e. volunteer events, trainings attended,
meetings facilitated, grants received).
 Submit copies of flyers, newspaper articles or other advertisements for your VISTA projects.
 If you have any questions or need assistance, contact the VISTA Director.
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Definitions of Reporting Terms
Number of active volunteers generated by direct VISTA Contributions: Report the number of
volunteers that YOU actively participated in recruiting and/or were recruited through efforts that you
initiated. This number reflects the result of your direct impact and actions.
Number of active volunteers supported by VISTA: Report the number of volunteers that you have
worked with and supported through service projects, events, service learning courses, student leaders,
and other service groups that are connected with programs your office supports. This number may
include volunteers that were required to complete service hours (such as for freshman orientation or a
class), or were generated by the previous VISTA or another person or group, but you and your office are
interacting with and supporting them. This number reflects both the direct and indirect impact from
you as the VISTA, taking into consideration the additional human resource capacity you are providing
your office.
Hours of service performed by volunteers: Report all service hours performed by volunteers both
generated and/or supported by you as the VISTA. Time spent by student leaders/groups meeting to
plan and organize service should be included in these hours, as long as the students are not being paid
for this time.
In-Kind Donations: Any non-cash donations collected directly by the VISTA or through student and
service efforts that the VISTA is involved with. (Examples: soliciting donations from area restaurants to
provide lunch during a service event; collecting food, toys, clothing, or other goods to support
community agencies).
Monetary grants: Any actual money raised through fundraising efforts by the VISTA or the VISTA’s
assistance with writing grants to support community agencies and partnerships, service events, student
groups, and/or the work of their campus office.
Partnership/Collaboration: An agreement between the VISTA and the host site with a community
organization, government agency, faith-based institution, etc. that advances the interest of both parties.
An agreement can be in the form of a Memorandum of Agreement or Understanding, an agreement to
co-manage an event, sharing of resources and/or information, etc. Partnerships do not include phone
calls, acquaintances, or other informal interactions.
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Guidelines for Telling Great Impact Stories
While the data collected in the progress report is impactful, it’s also important to also tell the story
behind the numbers. In your quarterly report, you’re given the opportunity to share an impact story – to
tell the state office about an important event, moment, or a reflection you had during the past few
months. These stories are used to educate and inspire as NC Campus Compact in turn shares them with
other VISTAs, legislators, and member campuses.
A great story requires reflection. Here are some questions for you to consider as you begin writing a
great impact story:
 What stands out as a defining moment in your service for this quarter?
 What change occurred as the result of your efforts?
 Did you make a difference for a particular student or community members? Tell that person’s
story.
What makes a story great?
 It opens with a “hook”
 It has a clear point
 It is about people, not organizations
 A few good stats are included
 It has good quotes or testimonials
Year-End Reports
End of Year Reports are due one week prior to your Close of Service date. Keep electronic copies of
each of your Quarterly Reports to determine your year-end totals of volunteers, in-kind donations, etc.
Please note: Electronic fill-in templates can be found on the VISTA website.
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2011-2012 Report for AmeriCorps*VISTA Work Plan
SECTION ONE
Agency Name: North Carolina Campus Compact @
Address:
Phone:
Fax:
Email:
Website:
(name of site)
Reporting Period:
VISTA Name:
1. Number of active volunteers
generated by direct VISTA
Contributions=
2. Number of active volunteers
supported* by VISTA=
*NC Campus Compact encourages
reporting of total direct and indirect impact
from VISTA.
3. Hours of service performed by
volunteers =
4. Total dollar amount of in-kind
donations =
5. Total dollar amount of monetary
donations, grants, etc. =
Breakdown of Volunteer Numbers and Hours
Include Volunteers Generated and Supported by VISTA Contributions
Event/Project/Group
# of Volunteers
# of Volunteer Hours
Supervisor’s signature:
Date:
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SECTION TWO: VAD VA
Please complete the following table with detailed information regarding both the NC Campus Compact project plan goals and
your individual work plan goals, accomplishments, and outcomes.
**INSERT YOUR INDIVIDUAL VAD HERE**
Other Accomplishments: Describe in detail any additional project accomplishments that are not reported
within the work plan.
Stories: Include stories that best communicate to the public how AmeriCorps*VISTA members get things
done in your community. As you review the past quarter, consider focusing on the greatest contribution your
service has made to the community and more specifically the low-income community. Particularly helpful are
stories that include numerical results and/or sustainable solutions.
SECTION THREE: CHALLENGES
Challenges: Describe any difficulties encountered or other issues requiring immediate involvement by
the NC Campus Compact state office or Corporation (CNCS) state office.
SECTION FOUR: TRAINING AND TECHNICAL ASSISTANCE
Activities: List orientations, In-Service Training (IST), or other technical assistance provided to
AmeriCorps*VISTA members by the sponsor/supervisor or other entities in the community.
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Needs: What type of assistance can the NC Campus Compact state office or the Corporation (CNCS)
provide to you and your organization at this time? If there is a need to make revisions to the current project
work plan, or member assignment description, please contact your VISTA Leader at the NC Campus
Compact state office.
SECTION FIVE: PARTNERS
Partnership/Collaboration Development: In order to meet the goals of your work plan, are other
Corporations and non-Corporation programs collaborating with the AmeriCorps*VISTA project? If so, please
list the programs or organizations and briefly describe the collaborative activities.
Sustainability: Describe any specific organizational strategies that are in place to sustain the results of
the project.
SECTION SIX: ATTACHMENTS
Press Clippings: Attach copies of press clippings, flyers, letters, photos, or other documentation that
relates to the members’ activities and accomplishments.
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YEAR-END Report for AmeriCorps*VISTA
Please email to Jonathan at jromm@elon.edu one week prior to your Close of Service date.
SECTION ONE
Agency Name: North Carolina Campus Compact @
Address:
Phone:
Fax:
Email:
Website:
Reporting Period:
VISTA Name:
6. Total number of active
volunteers generated and
supported* by VISTA during year
=
*NC Campus Compact encourages reporting of
total direct and indirect impact from VISTA.
7. Total number of hours of service
performed by volunteers during
year =
8. Total dollar amount of in-kind
donations generated during year
=
9. Total dollar amount of monetary
donations, grants, etc. generated
during year =
SECTION TWO: NARRATIVE
Please provide a one-page, single-spaced narrative that answers the following:
1. Describe project accomplishments and impacts during the past year that will remain in the
community upon completion of the project.
2. Describe how local residents and project beneficiaries have been involved in the implementation
of the project.
3. Provide a quote from the site supervisor and a quote from the VISTA member about VISTA
impact that can be used in future publications.
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SECTION THREE: PROJECT Volunteer Assignment Description
Please complete the following table with information regarding both the NC Campus Compact project
plan goals and your individual work plan goals, year-end accomplishments, and final outcomes. This
does not need to but as detailed as the Quarterly Reports, but should provide a summary of what was
accomplished over the entire year, and the overall impact. Feel free to “add” boxes to the chart.
Column A
Column B
Goals & Objectives
Completion
Identify Goal(s) to which members’ activities
were directed.
Was this goal
completed? Yes or
No. If no, why not?
Column C
Column D
Summary of
Accomplishments
Program Highlights /
Quantified Outcomes
If yes, describe the events and
accomplishments, complete with
dates, you developed to
complete this goal.
What quantified outcomes were
generated for each
event/accomplishment related
to this or what should we
celebrate? Did you exceed
stated targets? What %
change occurred from last
year?
Other Accomplishments: Describe in detail any additional project accomplishments that are not reported within the Volunteer
Assignment Description.
Supervisor’s signature:
VISTA’s signature:
____________________________________ Date:
________________________________________ Date:
________
_________
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