P
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OBJECTIVE A career in Higher Education Administration
EXPERIENCE WESTERN OREGON UNIVERSITY OFFICE OF ADMISSIONS
Freshman Year Experience Instructor (Fall 2009 and 2010)
 Instruct a class of 20 students on topics intended to help them transition to college. Topics include: note taking, study skills, campus resources, and readings based around a Green Living theme to help students learn skills to help them be successful in college
Assistant Director of Admissions for Processing (July 2008-present)
 Supervise classified staff on a daily basis (5 employees)
 Hire and train new employees as vacancies occur
 Awarded Western Undergraduate Exchange (WUE) tuition based on residency and qualifications of applicants
 Generate weekly statistical reports for the Associate Provost
 Attended Hobson’s Enrollment Management Technology User’s Conference in Boston, MA
July 6-9, 2009
 Attended 2008 NACAC (National Association for College Admissions Counselors) National
Conference in Seattle, WA Sept. 25-28, 2008
Admissions Counselor-Telecounseling Coordinator (Sept. 2005-present)
 Recruited prospective students by visiting high schools, representing the university at college fairs, participating in the Oregon University System Fall Tour, and doing various presentations at other recruitment events
 Coordinated the Student Telecounseling program, including supervising a team of 15 students four evenings a week, developing the recruitment, interview and training processes of new Telecounselors, developing territory areas for each Telecounselor, and coordinating topics for the students to call
 Assisted in planning of on campus recruitment programs including Preview Days, WOU
Campus Plan, Criminal Justice Careers Day, Admitted Student Receptions, and Summer
Orientation, Advisement and Registration (SOAR)
 Generate documents including letters, e-mails, memos, spreadsheets, reports from Banner
Student Information System, and updating student files both on paper and in Banner Student
Information System
 Assisted in processing of student applications including evaluating transcripts, entering application information into Banner, and requesting Admissions letter
 Met with prospective students and their families and provided knowledge and advice on the application process, financial aid, scholarships, and general information about the university
 Attended PNACAC (Pacific Northwest Association of College Admissions Counseling) conference, May 2005
 Attended OrACRAO(Oregon Association of College Registrars and Admissions Officers)
Summer Workshop 2006, and attended sessions including “FERPA 101” and “Customer
Service”
Assistant Student Telecounseling Coordinator (Fall 2004-Spring 2005)
Student Telecounselor (Fall 2003-Fall 2004)
 Updated Telecounseliing Program to a computer based system using Banner and Excel, assisted in hiring and training of new Telecounselors, generated call lists and outlines
 Answered Telecounselor questions, managed time sheet spreadsheet
 Worked with a caseload of prospective students over the phone, gave Admissions information, and answered questions regarding the university
Advocate (Fall 2004-Spring 2005)
 Gave weekly campus tours to groups of various sizes, “VIP” tours to campus visitors, participated in student panels
 Led prospective student and family groups during Preview Days
 Went to high school visits with Admissions Counselors

Sports Editor, Western Oregon Journal (Fall 2002-Spring 2003)
 Assisted in hiring and training of new writers, distributed assignments, enforced deadlines, responded to questions
 Wrote sports articles, copy edited the sports section, assisted in layout and design
 Attended the Spring National College Media Convention, March 2003, NYC
POLK COUNTY FAIR, Rickreall, Oregon
Concessions (Summers 1999-2004)
 Cashiering at concession stand
 Accurately filled customer food and drink orders
 Provided excellent customer service in a timely and efficient manner
EDUCATION WESTERN OREGON UNIVERISTY, Monmouth, OR
Master of Science in Education, Health Education, 2009
Bachelor of Arts in Psychology, 2005, summa cum laude
Honors/Awards include:
 2008 Academic Excellence in Graduate School, Health and Physical Education, 2008
 The Honor Society of Phi Kappa Phi, inducted 2004
 Psi Chi Honor Society, inducted 2004
 The National Dean’s List, 2005
 Who’s Who Among Students in America’s Universities and Colleges, 2004
PROFESSIONAL
ACTIVITIES
 Palmer, L., Mesa,C., Talbott, S. (2008).
Jackson County Health Department.
. Social marketing campaign for use by
 Panel Presentation. “Join Us.” Oregon Immunization Program and Jackson County Health
Department. March 2008.
 Panel Presentation. “Current Students: A Valuable Asset for Recruitment and Retention.”
Pacific Northwest Association of College Admissions Counseling conference. May 2005.
PERSONAL
QUALITIES
 Enthusiastic
 Exceptionally organized
 Excellent oral and written communication skills
 Highly motivated
 Successful working both independently and with a group