The New America School-New Mexico Request for Proposal Table of Contents: 1.1. Statement of Purpose .............................................................................. 2 1.2. Background Information .......................................................................... 2 1.3. Scope of Work ......................................................................................... 2 1.4. Outcome and Performance Standards .................................................... 4 1.5. Deliverables ............................................................................................. 4 1.6. Term of Contract...................................................................................... 4 1.7. Contractual Terms and Conditions .......................................................... 4 1.8. Evaluation and Award Process ................................................................ 4 1.9. Process Schedule.................................................................................... 4 1.10. Points of contact for future correspondence ............................................ 4 NAS-NM RFP 1.1. Statement of Purpose The New America School-New Mexico is seeking qualified vendors to supply goods and services in the areas of: 1.2. Telecommunications Services Internet Access Internal Connections Basic Maintenance Background Information The New America School is a system of publicly funded charter high schools. The mission of The New America School is to empower new immigrants and English Language Learners with the educational tools and support they need to maximize their potential, succeed and live the American dream. New America schools are located in diverse communities where the need is greatest. We have three campuses in the metro Denver area and a campus in Albuquerque and Las Cruces, New Mexico. 1.3. Scope of Work As per the Form 470 filed on 12/20/2013 with the USAC program: Telecommunications Services o Local and long-distance telephone service for 35 lines – to include all eligible telephone service components (DID, E911, directory assistance and call blocking) o Voice Mail service for 35 lines o (6) “POTS” lines with local and long-distance service for fax/alarm/fire o Interconnected Voice Over Internet Protocol service for 35 lines o Comprehensive cell phone service for 5 Smartphone or equivalent product o Voice/Video conferencing service for two computer labs Internet Access o High speed internet access at 100MB for (10) buildings/450 data drops o Wireless Internet Access – 10 buildings – 450 users o Email service for 500 accounts o Website hosting – 50 hours website maintenance and hosting fees Internal Connections o Server: Domain Name Service (DNS) with 48 GB’s of RAM and 1 TB of HDD, running Microsoft Server 2012 R2 operating system NAS-NM RFP o Server: Dynamic Host Control Protocol (DHCP) with 48 GB’s of RAM and 1 TB of HDD, running Microsoft Server 2012 R2 operating system o Server: Email Exchange with 48 GB’s of RAM and 1 TB of HDD, running Microsoft Server 2012 R2 operating system and Microsoft Exchange Server 2013 o 600 Client Access Licenses o Server virtualization software o Server equipment cabinet with internal power outlets, shelving and components to house servers o Server monitor (3) o Server keyboard (3) o Server mouse (3) o Keyboard/monitor/mouse (KVM) switch o Data protection local backup device o Data protection network firewall o Smart Uninterruptable Power Supply (UPS) - (4) @ 15KVA o Network router o Network Switches POE 24/48 port stackable as needed with up to 2GB uplinks – (15) switches o Wireless access points (20) o Wireless access point controller o Fiber Optic Cabling - backbone cabling from main distribution frame (MDF) to (4) buildings. (Fiber distribution panels, fiber patch cords, connectors, cable management and all related components would need to be provided) – Conduit between buildings is in-place. o Fiber distribution panels, connectors, patch cords and wire management. o Network equipment rack with cable/wire management o Network patch cords – 3,7,14 and 25 ft. to provide network connectivity for devices o Private Branch Exchange (PBX) – VOIP based PBX system with voice mail to support 35 DID telephone lines and 35 users o Cabling/connectors – sufficient to support installation and operation o Installation, training, activation and configuration of all eligible equipment o Shipping charges – all related shipping/receiving charges o Documentation - Complete documentation records to USAC specifications Basic Maintenance o Maintenance for all E-Rate services and equipment - 400 service hours to include remote assistance and onsite support for repair/upkeep of eligible hardware (Servers, Routers, Switches, PBX, wire/cabling maintenance, technical support and configuration changes NAS-NM RFP 1.4. Outcome and Performance Standards Specify the outcome targets, minimal performance standards expected from the contractor, and methods for monitoring performance and process for implementing corrective actions. 1.5. Deliverables Completed Proposals are due by 5:00 pm, February 3, 2014. All proposals will be date and time-stamped. They must be addressed to: The New America School-NM c/o Steve Detrick 1734 Isleta Blvd SW Albuquerque, NM 87105 1.6. Term of Contract This RFP is for the 2014-2015 school year, and as such services will begin on July 1, 2014, and will terminate on June 30, 2015. 1.7. Contractual Terms and Conditions All vendors responding to this RFP will have a current and valid USAC SPIN number, and be familiar with the E-Rate program. Upon successful allotment of USAC award, vendors will complete and submit their own SPIs for the 90% reimbursement from USAC. 1.8. Evaluation and Award Process Selection of vendors will occur on February 7, 2012. After that date, all applicants will be notified in writing of their acceptance/rejection of their proposal within one business week. 1.9. Process Schedule Important dates to remember: RFPs due by 5:00 pm on February 3, 2014. Vendors selected February 7, 2014. Applicants notified by Friday, February 14, 2014 of proposal status. Services begin July 1, 2014, and terminate on June 30, 2015. 1.10. Points of contact for future correspondence For additional information, please contact Steve Detrick at 505-222-4369, or via email at sdetrick@newamericaschoolnm.org. NAS-NM RFP