STUDENT LEARNING OUTCOMES BY STUDENT SERVICE AREA MATRICULATION SERVICES The overall goal of the Matriculation Program is to provide access for students to services that will enhance and insure student success. It has been the effort of the Matriculation Program at WLAC to develop and implement a “seamless” process of admission, assessment, orientation, counseling and enrollment for students that is available on campus and on-line. This process should be efficient, effective, expedient and respectful of the student’s educational and economic challenges, time constraints and familial and employment challenges. The goal is to diminish student confusion with clarity and stress in the process with ease in the process. Core Institutional Outcome of Method of Communication Method of Analysis of SLO’S Communication Assessment Assessment and Change for Improvement CRITICAL THINKING Admissions: Information Signs SLO Admissions Student will understand Schedule of Classes Survey how to navigate through On-Line Information process of enrollment. Assessment: Written Instruction booklet SLO Assessment Student will understand Proctor Verbal Instructions Survey how to complete Compass Instructions Assessment test. Orientation: College Catalog Student will be exposed to New Student Packet SLO Orientation a standard curriculum of Survey college information Counseling: Counselor Handouts Students will be able to Printed Student Educational Plan. complete an Electronic SLO Counseling Student Educational with a Survey Counselor. Early Alert Follow-up: SARS CALL Probation Study Students will have access Counseling Probation Appointments 1 COMMUNICATION LITERACY to a process that will provide information that will assist in their retention. Admissions: Student will be able to understand and utilize OnLine, Telephone and InPerson registration, prerequisite challenge. Assessment: Student will be able to understand /select and effectively plan courses Math and English courses following Assessment. Orientation: Student will be able to complete College Orientation Quiz successfully. Counseling: Students will be able to complete the Electronic Student Educational Plan that is maintained in the college database, with a Counselor each semester and effectively plan coursework for transfer, A.A degree, or certification in a Vocational area. Admissions: Students will be able to understand how to enroll in College Orientation New Student Booklet Schedule of Classes College Catalog College Orientation Counseling Orientation Booklet w/ IGETC/CSU/AA/sheets College Orientation College Catalog College Orientation College Catalog SARS CALLS College On-Line Orientation Schedule of classes Admissions Staff SLO Admissions Survey SLO Assessment Survey SLO Orientation Survey Orientation Data SLO Counseling Survey SLO Admissions Survey 2 QUANTITATIVE courses On-Line, use the computer assessment Appointment system. Assessment: Students will be able to effectively take the Assessment test on the Computer. Orientation: Students will be able to use the computer appointment system to make Orientation Appointments and to take the Orientation ON-Line or in the Assessment Center. Counseling: Student’s matriculation with the assistance and support of Counseling Services is maintained and tracked through the SARS system for student assistance in persistence and retention follow-up research. Admissions: Student will understand “course unit “quantity. able to understand Assessment: Student will complete Math Assessment, providing analysis of quantitative reasoning level based on test performance. Assessment Video Instructions Assessment Booklet Compass Instructions SLO Assessment Survey Assessment Proctor Referral College On-line Orientation Schedule of Classes College Catalog SLO Orientation Survey SARS Reports available to assist in Student Services areas including: EOPS/DSPS/TRIO/Counseling/ Workforce/Financial Aid/Transfer etc SLO Counseling Survey College Orientation College Catalog Admissions Staff Counselors SLO Admissions Survey Compass Math Assessment Test SLO Assessment Survey 3 GLOBAL AWARENESS Orientation: Student will understand course unit / graduation, transfer, certification probation, dismissal, unit load and other unit related requirements. Counseling: Student will understand unit quantity in relationship to completed coursework leading to desired educational goal or transfer, AA degree. Or certification. Admissions: Students will be exposed to multi-cultural setting of college admissions staff, and fellow students. Assessment: Students will be asked demographic information to better understand learning needs. Students with English as a Second Language and Spanish as a primary language have the Assessment Appointment Computer language in Spanish. Students who have a primary language that is not English are offered the College Orientation/On-Line College Catalog Counseling Transfer Center SLO Orientation Survey College Orientation/On-Line College Catalog New Student Booklet Counseling SLO Counseling Survey College Catalog College Schedule of Classes SLO Admissions Survey Compass Assessment Pre-test SARS Assessment check-in College Application SLO Assessment Survey 4 English as a Second Language Assessment test for Math and English levels. TECHNOLOGICAL AWARENESS Orientation: Students are given information on the ASO and the opportunities for students to participate in campus student activities engaging in team-work, and exposure to other students of multi-cultural background. Students are given information on “student conduct” in the college Setting, careful credit card use and College course time expectations. Counseling: Counselors provide interpersonal and academic counseling to meet the needs of the whole student. Admissions: Students will be able to enroll On-Line and register for classes On-Line. Students will be able to make appointments for College Orientation SLO Orientation Survey Counseling SLO Counseling Survey On-Line Registration Schedule of Classes SARS Appointment Computers SLO Admissions Survey 5 Assessment on the appointed computers. Assessment: Students will complete the Assessment Instructions and Mouse practice to effectively take the test. Orientation: Students will check-in on the Orientation Appointment Computer and will complete the Orientation and Orientation Quiz On-Line if desired. Counseling: Students will check-in for their Counseling drop-in or regular appointment on the SARS system for Counselors to view. Assessment Instructional Video Assessment Instructional Booklet Compass Instructions SLO Assessment Survey Admissions Referral On-Line College Orientation SLO Orientation Survey SARS Counseling Appointment Computers SLO Counseling Survey 6