New Hire Onboarding Checklist Benefit Eligible Staff Hires (Supervisor and Dept Orientation Contact Checklist) Prior to Start Date: Task Choose your “Department Orientation Contact.” Create an organizational chart (who does what in the department) and bios for the people of your department. Make a list of the tools your department uses (computer applications, templates, forms, online subscriptions, intranet pages, etc.). Where possible, formally document the procedures of your department. Limit the amount of “verbal” training. Schedule a meeting with your team and create a list of potential questions a new employee may ask about your department. Assign someone to create an “answer” list and share it with the department. Receive notice from Human Resources of employee’s verbal offer acceptance. Ensure Personnel Action Form has been signed by hiring department head/director and is being routed for signatures. (HR creates the PA form and begins routing process.) Receive copy of Offer Letter and review (for Admin/Prof positions). Contact HR with concerns. Receive copy of Welcome Letter and review (for Clerical/Service). Contact HR with concerns. Prepare Key Request Form and send to Human Resources prior to the new employee’s start date! Contact Telecommunication Services to arrange phone extension, voice mail account and long distance PIN. Contact x2345 If applicable, request Banner Access for new employee. Send e-mail to Information Services requesting either Advisor Query access or Banner INB access. If requesting Banner INB, be certain to indicate the Banner “forms” the new employee needs access to (i.e. SAADMS, SFAREGS, etc.) If applicable, receive notice from HR regarding OnePurdue roles for new employee. Receive and sign the role request form and return to Human Resources. Task Code Responsible Party Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Date / Initial Arrange for new hire’s workspace to be prepared: Order name plate. Clean/prepare space. Remove old folders/docs Ensure pc/printer/telephone are available. Equip with standard office supplies (pens, pencils, ruler, whiteout, scissors, post it notes, writing tablets, printer paper, etc.) If applicable, arrange for the ordering of business cards and or stationary. If applicable, make arrangements for new employee to receive work uniform/shoes/safety glasses etc. Receive notice from Human Resources re: date for next New Employee Orientation workshop. Ensure this date is reserved for new hire’s attendance at the session. Create a list of “Job & Department-Specific” Learning Activities the new employee should complete to learn about the department and job. Obtain the job description from HR to remind you of the required skills of the position and the strengths of the new employee. Send an email to your department (or discuss in a staff meeting) informing them of the new employee; provide background of the person’s skills and experience, as well as start date and agenda. Create a folder for the employee where you can keep specific information to give them as well as information about them. Brush up on PUC policies and benefits; they may have changed since you last hired someone. Schedule time with HR to review if necessary. Gather all historical information from the person previously in the position (if possible), such as best practices, files, records, and metrics, to pass along to the new employee. Call and welcome the new employee. Convey how excited you are for their arrival and answer any questions. Receive a copy of new employee’s Day One Agenda. Contact HR with concerns. Receive call from New Employee Ambassador and confirm date & times ambassador will spend with new employee on Day One. Schedule time on your calendar to meet with the new employee on the afternoon of the first day. Keep your calendar as clear as possible during the employee’s first week. Department Orientation Contact Department Orientation Contact Department Orientation Contact Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor On New Hire’s Start Date: Task Upon new hire’s arrival to the office, introduce new employee to Department Orientation Contact and other team members (ask what name the employee prefers to goes by). Confirm new hire was able to complete all actions with HR and Ambassador Review the job description with new hire. Explain specific responsibilities and 90 day evaluation format and process (if applicable). Discuss your expectations. In what ways the new employee will be expected to contribute. Provide new hire with bios of team members & department organizational chart. Provide new hire with other materials you have collected in the employee’s folder. Discuss the department’s mission and goals. Share with the new hire the department’s customers and who supports the department. Share with the new employee his/her work hours, the department’s office hours, lunch hour, break times, and overtime policy/procedure (if applicable). Share the departmental dress code and any other department-specific policies. Inform the new hire who to call when ill or late reporting to work. Share with new hire emergency procedures, emergency exits, storm safe area, building deputies. Review the employee’s schedule for week one Share your schedule for the week and the best time to reach you in case new hire has questions. Assign your new employee his/her first project. Show the new employee his/her workspace: Phone Personal computer and printer (if applicable). Furniture (desk, chair, filing space). Supplies such as pens, folders, post-it notes, stapler, and staples. Nameplate Take new employee on a Department tour: Location of Break rooms and restrooms. Location of Conference rooms, Copier, fax rooms, and Mail stations. Provide instructions to new employee on the following: Use of Office Telephone – Advanced Features Task Code Responsible Party Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Dept Orientation Contact Dept Orientation Contact Dept Orientation Contact Date / Initial Setting up Voice mail, and the recommended outgoing greeting. Use of Fax machine, Printers, Copy machine and other devices. At the end of new hire’s first day, contact the new employee’s Ambassador to discuss any issues and confirm all activities were completed. Schedule a day to have lunch with new employee and invite him or her. Supervisor Supervisor During New Hire’s First Week: Task Arrange for new employee to shadow a colleague (or colleagues.) Check-in often with the new employee. Begin inviting new employee to key meetings. Create opportunities for the employee to interact with others employees and understand University culture. Encourage other colleagues to invite new employee to partake in campus activities. If the new hire has direct reports, set up meetings with them and their support staff. Schedule one-on-one meetings for new hire to meet with departmental and other colleagues he/she will be working closely with. These meetings can occur throughout the first month. Take the new employee to lunch. Invite other team members and reinforce the message that the new employee’s contributions will be appreciated. Provide new hire with instructions for reserving conference rooms on campus and campus mail procedures. Solicit feedback from new hire regarding how the “shadow” sessions with department colleague(s) went. Share your initial feedback (informal) on the new employee’s performance to date. Confirm the date of the next New Employee Orientation Workshop and encourage your new employee to attend. If applicable, discuss the OnePurdue training plan and confirm dates for required classroom based workshops. If applicable, secure the new employee’s feedback on his or her direct-reports. If applicable, share the department’s staff meeting schedule. Share with the new employee the process for requesting time-off. Task Code Responsible Party Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Dept Orientation Contact Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Date / Initial If applicable, share with new employee the travel and expense reimbursement process. Share foreseeable challenges the new employee may encounter and how to overcome them. Share your communication style - whether you prefer email versus phone, an open-door versus scheduled meetings - and how your styles can work together. Share your approach to time management and what the employee can do to make better use of his or her time. Share the employee’s schedule of activities for month one Share your schedule for the month and the best time and method to reach you. Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor During New Hire’s First Month: Task Continue to “check in” at least once a week; encourage the new employee to share any frustrations. Task Code Begin to create a Development Plan for employee Share how you feel the employee is performing Share what you consider to be most important as far as your employee’s work objectives. Share PUC’s strategic plan and key initiatives in your area. Share PUC Performance Evaluation Process and Template Share rewards and recognition opportunities and how to apply. Discuss the employee’s career goals Discuss what the employee should do if he/she has a conflict with another employee. Secure new ideas the employee may have. Share the employee’s schedule of activities for the future. Ensure employee received invitation to attend New Employee Orientation and encourage the new hire to attend. Responsible Party Supervisor Date / Initial Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor During New Hire’s First Three Months: Task Discuss the employee’s feedback regarding the New Employee Orientation Workshop. Confirm with Human Resources that new employee Task Code Responsible Party Supervisor Supervisor Date / Initial completed required OnePurdue Training. Conduct Provisional Employment Evaluation review for new employee after ninety days. (if applicable) Continue to “check in” at least once a week; encourage the new employee to share any frustrations. Conduct a Formal “Check-In” meeting with the new employee – the formal check in meeting is designed to uncover any issues the new employee is having as well as to ensure the employee has completed all task items in the new employee orientation guide. Supervisor Supervisor Supervisor