Leadership Measurement - University of Queensland

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Measurement of Leadership.
Prepared for ICTE (University of Queensland) by Dr Ian Johnson
From 1930's to 1950, leadership was widely regarded as a 'gift' (Marland, 1972) that required certain
traits. However, there is little empirical support for personality trait theories, and early leadership
measures based on traits suffered poor psychometric properties (Stogdill, 1948).
To test the usefulness of various leadership theories, researchers have measured leadership by
examining:
 traits of leaders and/or their followers (subordinates) (Zaccaro, Foti, & Kenny, 1991;
Fiedler, 1961)
 leader behaviour (Yetton, 1984)
 follower behaviour (Yukl, 1988)
 situations (Yukl, 1988)
 interactions between leader and follower (Dansereau, Graen, & Haga, 1975)
 charisma (House, 1977; Conger & Kanungo, 1987).
The results are used to ‘predict’ performance/results. Instruments and theories are useful to
organisations to the extent that are repeatable (reliable) and accurate (valid). Empirical support exists
for only a small number of traits (Bem & Allen, 1974), and particular traits seem to suit certain
situations (Mischel, 1973).
No single model or theory has yet succeeded in encapsulating leadership, and can not do so
until its definition has been agreed upon. In the absence of an accepted and tested universal theory of
leadership, there can be no generic 'leadership' instrument.
Nearly all leadership studies to date have been about supervisory leadership, and therefore
nearly all currently available leadership instruments are limited in application to supervisors and
managers. Although there are many, we will consider only the most successful or evolutionarily
important:
 Trait theories
 Social Exchange theories such as LMX (Leader-Member exchange)
 Transformational Leadership (House & Aditya, 1997)
 Value Based Leadership (House & Aditya, 1997).
The optimal instrument for any organisation seeking to measure internal leadership, will depend
upon exactly what information is required and what hierarchical level is to be measured. At the very
beginning of a leadership career, an instrument is required to measure potential or emergent leaders.
Other instruments would attempt to cover the range from supervisory through to national leadership
levels.
Leadership Skills Inventory (LSI)(Karnes &Chauvin, 1985).
This instrument identifies potential leaders and quantifies their leadership skills. It uses both
'self' and 'other' instruments (subordinate and supervisor). It measures congruency of desirable
attributes (Anderson & Wanberg, 1991). If subordinates and manager agree about the ownership of
certain skills by the subordinate, then they probably exist. However, for this to work the Manager must
have leadership skills (Edmunds, 1998). Once congruent validity is demonstrated in an organisation,
only the subordinate is required to complete this instrument in future. It becomes a useful tool for
locating potential leaders from within the organisation.
The Leadership Skills Inventory is a 125 item Likert-style instrument covering nine categories
of leadership. Those categories are: fundamentals of leadership; written communication; speech
communication skills; 'values' clarification; decision-making skills; group dynamic skills; problem
solving skills; personal development skills, and planning skills. This instrument exposes the leadership
strengths and weaknesses of a person, enabling clear training plans to be tailor-made for that individual.
A supporting study of the instrument provides empirical support of concurrent, content, and
construct validity (Edmunds, 1998). Concurrent validity was supported by correlation (r=.34, p<.01)
between LSI score and observed leadership behaviour. Content validity was gained through expert jury
agreement on content applicability of each question. Finally, a single factor was evenly and heavily
loaded by each component (.636 to .876), supporting the construct validity, but not supporting the nine
categories as separate components. The categories had much in common, with correlations between
them ranging from r=.295 to .761, p<.01. The authors recommend that this instrument be used to guide
developmental studies rather than as a basis for selecting from amongst potential leaders.
Comment: This is to test members of a group to predict emergent leadership or to assign group
leadership, or to monitor the effectiveness of leadership training.
Leader member exchange (LMX-7)
LMX theory is describes the dyadic relationship between an individual member and his or her
supervisor, and describes reciprocal fulfillment of expectations (Graen et al., 1982). An important
ingredient of the dyadic theory is the differentiated relationships yielding different qualities of
exchange, in turn creating 'in' groups and 'out' groups of subordinates (Dansereau et al., 1975). LMX
theory maintains that a work group should not be considered a single entity (Dansereau et al., 1975).
Instead, it considers the relationships between leader and each group member as being a socially
influencing behaviour of 'leadership' (Bhal & Ansari, 1996).
LMX has been shown to positively relate to performance and satisfaction (Graen et al., 1986),
locus of control and time-based pressure (Kinicki & Vecchio, 1994), delegation (Schriesheim et al.,
1998), job attitudes and performance evaluations (Dienesch & Liden, 1986), and commitment and
citizenship behaviour. LMX relates negatively to turnover (Graen et al., 1982)(good for the
organisation) and performance (Vecchio & Gobdel, 1984)(bad for the organisation). Literature showed
more studies with positive LMX-performance relationships than negative, but there was considerable
variation. An explanation is offered by way of conversation quality of the relationship (Johnson, 2003).
The LMX-7 instrument contains 7 items that examine the quality of exchange between leader
and subordinate, and is completed by the subordinates of the supervisor/manager/leader. There is,
however, considerable literature using the 7-item LMX measure from (Scandura & Graen, 1984), with
most users reporting high alphas such as .91 (Klein & Kim, 1998), .86 (Scandura & Schriesheim, 1994)
and .9 (Wayne et al., 1997).
The LMX7 instrument can be used to examine the quality of social relationships perceived by
subordinates to exist between themselves and their immediate leader. The testing of the instrument has
been confined to organisational settings and is aimed at middle to lower management.
Comment: The LMX seems more useful in hierarchical organisation with managers and
supervisors, rather than organisations with a flat structure. LMX does not apply at executive level
because high levels do not have the same co-worker/superior social support relationships. LMX also
may not suit excessively high stress environments if there is a tendency for 'directing' behaviours to
replace 'social influence' behaviours by supervisors under stress. (Staw et al., 1981) report that
decisions made under stressful circumstances are, unlike LMX behaviour, likely to exhibit symptoms
rigidity of response.
Multifactor leadership questionnaire (MLQ) (Bass & Avolio, 1985)
Charismatic leadership theory (House, 1977) regards charismatic leaders as exceptionally self-confident,
strongly motivated to influence, and with strong convictions of the morality of their beliefs. This theory
applies to all levels of leadership within or external to organisations. It has been supported in a wide
range of situations (Yukl, 1993). Over the same general period that charismatic theory has been
developed, others such as transformational leadership (Bass & Avolio, 1985), attributional theory of
leadership (Conger & Kanungo, 1987) and the value based leadership theory (House & Aditya, 1997)
also emerged. The interest in these theories result from their generalisability across levels, genders, and
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cultures (summarised in House & Aditya, 1997), and the high level of follower commitment and
performance, especially when the organisation is under stress (Adamson, 1997)
However, these theories have been critisised for limitations regarding measures of effects on
followers, the single lumping of charismatic behaviours as a single undifferentiated syndrome, and
inattention to important group characteristics (Shamir et al., 1998). There is scant attention to the social
implications of leadership.
The instrument used most frequently for this form of leadership is the MLQ (Bass & Avolio,
1985). While there are several revisions of the MLQ, they all comprise subscales and use a 5 point
Likert type scale. MLQ looks at traits and at the effects of leaders on followers, all measured through
the eyes of the followers (Shamir et al., 1998). The MLQ attempts to measure transactional,
transformational, and laissez-faire leadership in a leader's performance, where transactional and
transformational leadership styles each comprise several sub-scale dimensions and accompanying
behaviours (Bass & Avolio, 1990). The three-factor model of this leadership theory remains a valid
concept for training purposes, but the high correlation suggests caution when interpreting sub-scales.
More recently, the MLQ is being used to not just measure the transformational leadership, but
the ratio of the three styles as perceived by the followers.
Comment: The MLQ is broadly applicable to a wide range of organisational, political, or other
leadership situations, and at any level where there is responsibility to influence the actions of others. It
can apply to managers, supervisors, or CEO's, and can indicate the extent of transactional,
transformational, or laissez-faire leadership experienced by followers. It is probably wasted in a strict
rule-driven bureaucratic environment where there is little opportunity for doing things differently or for
personal growth.
LPI Leadership Practices Inventory (Posner & Kouzes, 1993).
This instrument grew not from a model, but from a desire to measure actual successful
organisational leadership behaviours, and to shift away from psychological characteristics (Posner &
Kouzes, 1993). It moved from 'what they are like' to 'what do they do'. Surveys and interviews of over
1,100 leaders about their best personal leadership experiences yielded data about the ideal behaviours of
leaders. A process of testing on another 2,100 managers and narrowing down the data, resulted in two 5
point Likert-style instrument of 30 questions covering 5 leadership practices. The 5 practices are:
challenging the process, inspiring a shared vision, enabling others to act, modeling the way, and
encouraging the heart. One of the instruments (LPI Observer) is for subordinates to report on their
manager. The other (LPI Self), is for the manager to self-report. Reliability and validity tests involved
another 2,876 managers and their subordinates, representing both genders, and 4 foreign countries.
Internal consistency of the 5 sub-scales ranged from .70 to .91, with test-retest reliability .93 and above.
Further psychometric investigation (Posner & Kouzes, 1993) using data from 5,298 managers
and 30,913 subordinates confirmed 5 factors corresponding to the hypothesised dimensions. The
authors also reported small gender differences with females reportedly engaging more in modeling and
encouraging. Female subordinates reported their managers as more challenging and higher modeling,
regardless of manager gender, and LPI Self scores tend to be higher than LPI Observer.
LPI scores have been shown to relate to organisational effectiveness, work group vitality, job
satisfaction and organisational commitment (Posner & Kouzes, 1993). LPI has differentiated between
transactional and transformational styles (Fields & Herold, 1997), where challenging the process and
inspiring a shared vision related to transformational leadership, while enabling others related to
transactional leadership. Encouraging the heart and modeling the way related to both styles.
Comment: The LPI can quantify the five sub-scale qualities of leadership practice and also
distinguish between transformational and transactional leadership style. Such a comprehensive range of
information from a modest 30-item instrument may be useful to assess adjustments during periods of
organisational change, regardless of cultures or genders involved. This instrument is restricted to intraorganisational leadership.
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Summary and recommendations
Until the time that there is a comprehensive definition of leadership and a companion
instrument, the instruments that enjoy high and consistent empirical or replicated support are to be
preferred over others, no matter how convincing the theory or argument in their favour. All instruments
mentioned in this report are supported, but use of any instrument must be on condition that it is
appropriate to the intended application.
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In May, Japanese motor maker Minebea broke ground in Phnom Penh for a 5,000-worker plant.
The company had at first considered Vietnam but rejected it because strikes had become increasingly
common there.
Workers are demanding better pay as the highest inflation in Asia hurts their purchasing power.
Inflation quickened to a 29-month high of 19.78 percent in May
Vietnam had 336 strikes in the first four months of 2011, according to its General Confederation
of Labor: That's on course to beat the 2008 record of 762
The strikes have dented Vietnam's 25-year-old policy of offering foreign investors a stable
workforce whose minimum wage, at $85 a month, is still half that of China.
Vietnam's workers say they have to strike. At an industrial park in Hanoi, factory hand Le Kien
scans job openings on a bulletin board, looking for better pay. He has just finished his shift at a plant
that assembles cables used in Honda and Yamaha motorcycles. "The price of everything—food, gas,
electricity—has gone up by more than my pay raise," says Kien, 24, whose monthly salary is equivalent
to $87. "I can't even afford to start a family. I wouldn't have enough to buy milk for my baby."
Of the hundreds of strikes that have taken place in Vietnam over the last few years, some 70%
have occurred in private firms, many of whom brazenly violate the labour laws and force workers to
work horrendously long hours in appalling conditions. Some 70% of the dramatically rising number of
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industrial accidents, which killed 174 and injured 1300 in the first half of 2000, also occur in private
firms, both foreign- or domestically-owned.
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