The quality of the ASCLD/LABInternational accreditation program depends heavily upon feedback from customers that participant in the accreditation process. It is important to constantly review the strengths and the weaknesses of the program and our processes in order to make necessary improvements. It is equally important that feedback be received from all laboratories concerning how the staff and volunteers who are involved in the process carry out their respective responsibilities and how they represent ASCLD/LAB. Please take a few minutes to provide feedback concerning how you and your laboratory perceived the application, assessment, and accreditation process. All spaces for comments will increase as needed to accommodate your comments .
Please complete this form and mail it to:
ASCLD/LABInternational Program Manager
139 J Technology Drive
Garner, North Carolina 27529
Or return it via E-mail to: cfowler@ascld-lab.org
Laboratory Name
Laboratory Director
Dates of Assessment
Did ASCLD/LAB provide sufficient program information concerning what would be expected of you and your laboratory during the assessment / accreditation process?
Yes No
If “No” please explain what additional information would have been useful:
Was the communication from the ASCLD/LAB office and staff prior to the on-site assessment timely and sufficient to keep you and your laboratory informed about the process?
Yes No
If “No” please indicate what was missing and how it can be improved:
International Post-Assessment Evaluation
Approval Date: October 8, 2007
Approved By: Executive Director
Page 1 of 3
Effective Date: October 8, 2007
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Did the assessment team evaluate all areas of your laboratory fairly and objectively and in accordance with the requirements of ISO/IEC 17025 and the ASCLD/LAB-International Supplemental
Requirements?
Yes
If “No” please explain:
No
Did all members of the assessment team conduct themselves in a professional manner?
Yes No
Were members of the assessment team clearly focused on the goals of the accreditation program?
Yes No
If “No” to either question, please explain:
Was the opening meeting of the assessment team with the laboratory = s management informative and beneficial to understanding the process?
Yes No
If “No” please explain:
Did the Lead Assessor keep you well informed throughout the assessment?
Yes No
If “No” please explain:
Was the summation conference (closing meeting) at the conclusion of the assessment informative and was it conducted in a professional manner?
Yes
If “No” please explain:
No
Other comments and observations
International Post-Assessment Evaluation
Approval Date: October 8, 2007
Approved By: Executive Director
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Effective Date: October 8, 2007
AL-PD-3023-Ver 1.0
Please use the following space, if desired, to provide any explanations and/or additional comments or suggestions that might be helpful in improving the ASCLD/LABInternational accreditation program:
Thank You!
If returning the completed form by standard mail, please print, sign and date.
If returning the completed form via E-mail, click “save as” and give the document a new file name identifying the laboratory. The completed form should be attached to an E-mail transmitted directly from the
Laboratory Director or authorized representative. If the director’s representative completes the form, an explanation should be provided in the body of the E-mail clearly identifying the person completing the form.
Laboratory Director Signature (or designated representative) Date
International Post-Assessment Evaluation
Approval Date: October 8, 2007
Approved By: Executive Director
Page 3 of 3
Effective Date: October 8, 2007
AL-PD-3023-Ver 1.0