Department of Journalism CSU, Chico PART II SECTION 11 GRADUATES/ALUMNI Appendix: Comm and Journalism Times newsletters; Report on alumni in Appendix, Section 3 1. How many students have been graduated from the unit since the college or university first offered a professional program? Before the fall of 1990, students at CSU, Chico could earn a degree in communication studies with an emphasis in news-editorial or public relations. There are no records to indicate how many graduates had an emphasis in news-editorial or public relations. From 1991, when the department first awarded degrees, to 2002, 749 students received bachelor degrees in journalism. 2. List by specialty each member of the graduating journalism class of 2000 (spring, summer, winter) and those graduate's current jobs. Public Relations Bingham, Heather, Rae, account coordinator, Ogilvy Public Relations Davis, Steven, account coordinator, The Hoffman Agency Hall, Lindsay, senior account executive, Ogilvy Public Relations Worldwide Hadreas, Phillip, M., did not reply to survey Binion, Daniel, A., staff reporter, The Gridley Herald, PR Bowden, Jaime, N., copy editor/page designer, North County Times/Howard Pubs. Bryant, Adam, J., director of corporate sales, Billings Mustangs Baseball Club Burrough, Jessica, R., did not reply to survey Cannuli, Amy, M., senior account executive, Ann Hill Communications Chen, Hsin-Ni, graduate school Choudhari, Aparna, account executive, Applied Communications Cooley, Jennifer, L., did not reply to survey Crawford, Jennifer, M., did not reply to survey Downey, Justina, M., did not reply to survey Ewen, Erika, L., public relations coordinator, Maloof Sports & Entertainment Freitas, Jessica, L., did not reply to survey Williams, Melissa, K., did not reply to survey Valavanis, Alisha, A., graduate student Thilmony, Marcia, M., marketing coordinator, Impact Marketing Associates Nabulsi, Omar, H., did not reply to survey Nelson, Jennifer, B., did not reply to survey Milne, Heather, A., public relations manager, Redding Medical Center, McGee, Casey, A., associate account executive, Waggener Edstrom Strategic Communications Lyde, Tamara, A., did not reply to survey Kresky, Elizabeth, B., advertising account executive, Monterey County Coast Weekly 92 Department of Journalism CSU, Chico Ginder, Erin, M., account coordinator, Manning, Selvage & Lee Krain, Ethan, L., did not reply to survey Henderson, Stephanie, J., did not reply to survey Fucanan, Chris, B., client executive, Voce Communications Garing, Valerie, J., account executive, InterActive Public Relations Guzman, Nicole, R., recruitment coordinator, Cisco Systems Gelke, Richard, J., did not reply to survey Bruce, Matthew, W., outside sales, Dynamic Details, Inc. Staples, Andrew, J., did not reply to survey Rogers, Kevin, R., did not reply to survey Hampton, Jennifer, did not reply to survey Stephens, Victoria, N., business owner/freelance writer Broussard, Nicole, R., copywriter, Ambassadors Performance Group McGaughey, Katryn, N, client executive, Voce Communications Williams, Lacey, did not reply to survey Stratton, Lisa, account coordinator, Hill & Knowlton Geissman, Matt, , assistant account executive, Bock Communications Eisenlauer, Elise, A., associate account executive, George P. Johnson Co. Belcher, Christine, Syau Yuen, did not reply to survey Blair, Amanda, L., did not reply to survey Hill, Kristen, Therese, did not reply to survey Leide, Diane, E., did not reply to survey Walker, Ann Marie, did not reply to survey Magellan, Karen, M., publicist assistant, Warren Cowan & Assoc. Albee, Jennifer, L., did not reply to survey Chambers, Shannon, Ann, did not reply to survey Diehl II, Bradley, M., did not reply to survey Hart, Alicia, E., account executive, Sacramento News & Review News-Editorial Langlois, Roseann, M., courts and business reporter, Napa Valley Register Pucci, Michael, L., public affairs representative, Kaiser Permanente Zemel, Tami, D., did not reply to survey DeCicco, Megan, Dickson, sportswriter, Oakland Tribune Rusk, Bryan, analyst, state of California Rivera, Lisa, former reporter, Seattle Times and Chico Enterprise-Record, now homemaker. Pinney, Morgan, P. did not reply to survey Nieto, Daniel. did not reply to survey Martinez, Jason, did not reply to survey Mathews, Jessica, Engelbrecht Advertising Meyer, Jamie, did not reply to survey Johnson, Laura, L., entertainment/content editor, The Sacramento Bee Online Irwin, Tracy, J. did not reply to survey Hamilton, Robert, L., did not reply to survey 93 Department of Journalism CSU, Chico Okajima, Ayako, technical writer, SkySoft Carroll, Joslyn, M., did not reply to survey Deuel, Rebecca, L., editorial assistant, IEEE Computer Society Lombard, Jennifer, J., did not reply to survey O'Keefe, Dennis, W., did not reply to survey Treanor (Schubert), Julie, Anne, former reporter, Marysville Democrat, now homemaker Trump, Jamie, Jean, reporter, Auburn Journal Lopez, Yvette, R., copywriter, Amazon.com Darling, Shannon, E., education reporter, Visalia Delta-Times Striegel, Randall, copy editor, Contra Costa Times. 3. List names of earlier graduates who have established distinguished careers. Graduates with distinguished records Cynthia Oxley Rude, senior vice president, Paine PR Rebecca Hanks, press secretary, U.S. Sen. John McCain Becky (Anderson) Bowers, copy editor, St. Petersburg Times Todd Bishop, Microsoft reporter, Seattle Post-Intelligencer Tom Sellers, copy editor, The Sacramento Bee Randy Sumimoto, sports copyeditor, San Jose Mercury News Chantal Lamers, graphics reporter, Orange County Register Joelle Babula, health/medical reporter, Las Vegas Review Journal Niesha Gates, reporter, The Sacramento Bee Jack Sirard, business columnist, The Sacramento Bee Doni Greenberg, local columnist, Redding Record Searchlight Kimberly Bolander, regional reporter, Redding Record Searchlight Rick Silva, managing editor, the Paradise Post Frank Whitlatch, senior writer, communications and public affairs, CSU, Sacramento Lori Campbell, human resources coordinator, Sutter Medical Center. Sarah Fry, development director, College of Communication and Education, CSU, Chico Jade Greene, project manager, financial systems, Visa International. Marisa Lizakowski, hotel public relations manager, The Kimpton Group. Tiffany McKenzie, assistant international manager, California Division of Tourism Jean Nelson, development director, Oregon State University. Stephanie Smith, partner, The Brite Agency, Asheville NC. Heidi Taff, senior public relations manager, IABC, San Francisco. Kristi Gordon, producer, KKFX-TV, KCOY-TV Holly Henderson, communications director, Orange County treasurer Lisa DeLaby, public relations and marketing manager, Butte Community College, Danelle White, account director, Weber Shandwick Worldwide, London. Stephanie McGovern Yoder, press secretary to state Rep. Joseph Canciamilla Sheila Rooney, vice president, Fleishmann Hillard Public Relations Theresa Campbell, international public relations director, Silicon Graphics Michelle Bowman, owner, Bowman Communication Elisa Bongiovanni, copy editor, Contra Costa Times 94 Department of Journalism CSU, Chico Kristin Dove, vice president-marketing, Pacific Service Federal Credit Union Rebecca de la Torre, public affairs specialist, U. S. Dept. Agriculture Marideth Post, public relations manager, Kimpton Hotel Group Natalie Sequeira, senior manager, public relations, Apple Computers Denise Styerwait (Apra), public relations manager, Cross Media, Worldwide. 4. What records are kept of graduates' employment histories? How are alumni records maintained? Before 1996, keeping track of graduates was an informal process. The department was five years old, and graduates were few. Faculty relied on anecdotal information about the success of graduates and their assessments of the journalism department's role in preparing them for their careers. Considering the size of the department, it seemed to be enough to rely on students' volunteering information about their careers and opinions about the department. At graduation, faculty encouraged students to keep in touch. One retired faculty member even has a collection of business cards students have sent him. After contact, faculty usually entered the graduate's name in a database used by the college as a mailing list for the communication school Comm newsletter (see Appendix, Section 11). Within each issue of the letter is a mail-back feature so students can keep in touch and also tell the school about other graduates they might know. As part of the self-study process in 1996-97, the faculty came to realize that the department needed to do a better job of keeping track of its graduates. In part, it was understood that the department had lost track of too many graduates and the number was going to increase. Faculty members view all the graduates not only as a scale for measuring success in reaching educational objectives but also as a resource for future students. Beginning in 1998, an annual survey was mailed to all graduates of the previous year. Besides filling out an anonymous survey designed as an exit evaluation of the department, alumni are asked to provide personal information about their employment and their current addresses. This information is then given to the department secretary and the college's development director (new position since last accreditation visit) who each maintain an alumni list. These lists are updated both by the fund-raising process and by paying to have the U.S. postal service provide address corrections after the Comm newsletter is mailed. In fall 1999, a newsletter written and produced by Tehama Group Communications staff, was established to further solidify links with alumni. The Journalism Times focuses on alumni, current student and faculty activities. The newsletter has yielded an increase in alumni updates and visibility for the journalism program (see Appendix, Section 11). 95 Department of Journalism CSU, Chico The department's web page, new since the last accreditation visit, has become a good source for job histories. Alumni are invited to provide information through a simple form. We have found that many graduates are eager to use this method. The department also continues to encourage students to keep in touch with faculty. Faculty members value the informal e-mail contact, the telephone conversation, the weekday lunch with a graduate who is passing through town. Clearly, many of the department's graduates have a tie to the Chico community and loyalty to the department and faculty. 5. Discuss current placement statistics. When compared with the national survey of mass communication graduates, our students appear to be competitive. For example, nationally more than 75 percent of JMC graduates are employed six to eight months after graduation, while 89 percent of our students are employed. Nationally the median salary is $25,000; for our students it's $34,500. The higher salary probably is due to a "Bay Area Effect": many of our students take their first jobs in the Bay Area, where salaries and the cost of living are quite high. Nationally 64 percent of JMC graduates are working in the communication field, while 64 percent of our graduates report that they are employed in communication fields. 6. Discuss surveys measuring current students' satisfaction. See No. 12, below. 7. Discuss exit interviews with graduating seniors. When designing an assessment program in 1995, the faculty had concerns about formal surveys and exit interviews of current students or graduating seniors who may be too close to their studies to adequately assess them. First, we thought that annual student evaluations of faculty provide individual faculty members an adequate and constant stream of assessment that allows them to make changes in their courses. Further, the retention and promotion process requires that faculty reflect on those comments and that they adjust their courses based on those comments. Second, the curriculum, which requires all students to engage in a lab experience, also provides the department with a constant source of "interviews" with students as they perform communication work under the guidance of faculty. And last, the internship process requires that students and their professional supervisors file weekly reports. This information goes to the department chair who then can call on faculty to assess their efforts. So, the decision was made to interview all graduates one year after graduation when they could best assess the usefulness and their satisfaction with the program. 8. Describe the methods used to communicate regularly with alumni, such as newsletters and other publications. See samples in Appendix, Section 11. 96 Department of Journalism CSU, Chico Within the college, three departments join to produce a biannual newsletter, Comm, which is produced and written by public relations students in Tehama Group Communications. The group also produces a newsletter Journalism Times for the department. The college's development director mails copies to all alumni in her database. Both publications invite alumni to mail back forms that update their accomplishments and job histories. 9. Describe the involvement of alumni in educational and public-service programs, including placement, internships, curriculum development etc. Since Chico is in a rural area, alumni involvement varies. A steady stream is invited back to campus to be guest speakers for the student professional organizations, IABC and SPJ. Alumni also speak at the weekly critique of The Orion and provide their insights to students. It's a long drive and long day for those who visit, and they usually get nothing but satisfaction and a dinner with a few students. But we find that alumni are eager to return. Until 2000, we had a yearly Alumni Forum, which brought five or six of alumni to campus to visit classes and faculty. This week has been replaced by the professional advisory board meeting. The last accreditation visit suggested that we begin fundraising, which has been successful. Alumni were called on to endow a $10,000 scholarship in the name of a beloved public relations professor who retired in the late 1990s. The scholarship was endowed and awarded within four years. 10. Describe the involvement of alumni in advisory boards. How have reviews or reports by such boards contributed to changes in the unit's curriculum or other aspects? In 1998, we established our first advisory board, which included a number of alumni. The current board has four alumni out of 11 members. Our use of the board is evolving, especially as we consider direct measurements of learning assessment. In past meetings, the board typically has met with faculty who present information about the program, supplemented by written material. This is usually followed by a Q&A session and then group break outs to discuss each option. In one case, the meeting focused on teaching resume skills and resume assessments. Sometimes, the board members have met with groups of students to discuss careers and job placement. So far, we have tried to keep the duties of the board members light. The advice we receive is informal and valued, an indirect assessment activity. For example, following the first meeting of the board, the faculty members immediately recognized that we needed to dramatically increase the use of the Internet in our classes. We also decided to establish our first Internet reporting class. During the resume workshop, we learned much about the expectations of editors and PR managers, which renewed our commitment to teach basic skills such as grammar and spelling. 97 Department of Journalism CSU, Chico It seems that each advisory meeting has provided insights about jobs, careers and internships. Since some members of the advisory board hire interns from our program, we have heard many comments about what is good and bad about our students. After one meeting, the public relations faculty decided to revise the structure of the writing for public relations course to include more exercises on media relations. In another case, the meeting resulted in a donation of newspapers for the computer lab from two of the area newspapers. As we ponder this question, (it wasn't in the 1996-97 accreditation report), it now seems possible to expect more from our board. Although we may "chase" away some busy members, we hope to bring to the board members a plan to involve them in a direct assessment activity (for example, reviewing student portfolios). It might be interesting to ask some sibling universities how they maintain and use their advisory boards. 2003 Department of Journalism Advisory Board Steve Blust, Sacramento Bee Tom Gascoyne, Chico News and Review Jim Finefrock, San Francisco Chronicle Doni Greenberg, Redding Record Searchlight David Little, Chico Enterprise Record Bob Walt, Walt and Company Public Relations, Santa Clara Robert Deen, Ogilvy Public Relations, Sacramento Ann Prater, Enloe Hospital, Chico Cynthia Rude, Payne PR, Costa Mesa Shelly Schlenker, Catholic Healthcare West 11. Describe the program used to track graduates to determine the extent to which the unit's objectives are realized. How has information gathered contributed to changes in the unit's curriculum or other aspects? As part of an ongoing assessment of the journalism program, the department collects data from alumni who graduated the previous year. The purpose of the survey is to assess student learning and its relevance to students once they begin their jobs. The survey also provides a snapshot of the alumni: where they work, what they earn, what they did while students. The goal is to help the faculty with data that can be used to assess their teaching and the curriculum. The post-graduation survey is mailed in May to each student who graduated the previous year. Chico State has only one graduation ceremony per year, so the mailing list includes students who also graduated in the winter and summer terms previous to the May graduation. The survey was designed to reflect three documents: the department's mission statement, its assessment document, and the ACEJMC accreditation handbook. The first survey was conducted in May 1998. It has been repeated every May. The survey offers three areas of interest to faculty: 1) alumni ratings of how well they were 98 Department of Journalism CSU, Chico prepared for their jobs; 2) a list of alumni employers and jobs; and 3) a set of qualitative data from an open-ended question that invited students to make general comments. About 41 percent of our graduates responded from 1998 to 2002: a total response of 149 alumni. About 3 percent of the surveys are returned as undeliverable. See answer to No. 12 for the results and changes. See Appendix 1 for a copy of a recent report to faculty. 12. Summarize the responses from alumni to surveys or other measures of their degree of satisfaction with the educational experiences provided by the unit. How has the information gathered contributed to changes in the unit's curriculum or other aspects? Alumni rate us highly in all areas (see Appendix 1). All means are above 4.0 on a 5.0 scale, except for visual skills (3.87), technology (3.71), multicultural (3.32). Our strongest ratings are for teaching ethics (4.39), teamwork (4.49) and professionalism (4.44). The highest rated skill (somewhat of a surprise) is WRITING and editing (4.52). So even though faculty constantly complain that students need to do more writing, our alumni say they have all they need. There is skewed distribution, with the vast majority of students strongly agreeing or agreeing that we prepared them well for their jobs. With such strong support, there are not many differences to report. One of interest might be the difference in starting salary (probably a Bay Area effect). Public relations students report a salary of almost $35,000; news-ed option students report almost $28,000. Although the survey asks students for" general comments," it is revealing that so many have felt compelled to offer advice. Obviously these alumni have clear ideas and strong feelings about their jobs and their time in Chico. Two of the most common themes come from PR students, who suggest that we provide 1) More business courses and skills and 2) More about media relations and pitching stories to media. Other common themes include calls for more career counseling, technology, and desktop publishing. Combined with our other assessment activities, the survey results have led us to two major revisions of the curriculum since the 1997 visit. As described elsewhere in the report in more detail, we added a visual communication requirement, we emphasized skill courses, we reduced the number of required theory courses, we passed a department policy asking faculty to document efforts that taught students about working in a diverse society, we developed an Internet course, and we developed a jobs Website. 99