USF Sarasota-Manatee College of Hospitality and Technology Leadership HFT 3603 – 3 Credit Hours Law & Leadership Ethics for the Hospitality Industry Spring, 2014 USF Sarasota-Manatee – Live Class Instructor: Keith A. Barron, J.D., Esq. E-Mail: kbarron@sar.usf.edu Office: Sarasota Campus - A317 Office Telephone: (941) 359-4449 Office Hours: 1:00 – 2:30 PM, T., W., & By Appointment Classroom: TBD Time: Monday; Noon – 2:50 PREREQUISITES: HFT 3003 – Introduction to Hospitality and Tourism COURSE DESCRIPTION: This course covers the functions of the law, legal environment, legal reasoning, and ethical analysis within the hospitality industry. Students will examine leadership and ethical issues in the hospitality industry as they relate to legal reasoning regarding contracts, torts, property, and the impact of law on economic enterprise in the hospitality industry. COURSE TOPICS: This course will cover the following content areas: 1. Contractual issues involving hotelkeepers and guests 2. A hotelkeeper’s ethical and legal duty to their guests and non-guests 3. Property stolen or left at a hotel and limited liability statutes 4. Ethical leadership issues in the hospitality industry 5. The nexus between effective leadership and strong ethics in the hospitality industry 6. Food service and truth-in-menu liability 7. Dram shop liability and the responsible service of alcoholic beverages 8. Preventative approaches to minimize litigation COURSE OBJECTIVES: This course is designed as an upper level Ethics and Leadership Pillar requirement at USFSM. It focusses on the intersection of hospitality law and ethical leadership. Students will learn through the case-study method the legal awareness required to make appropriate legal decisions within the hospitality industry. Ethical leadership involves leading in a manner that respects the rights and dignities of others. The hospitality industry is a people industry and effective leaders who are ethical are people-oriented. Students will study how ethical hospitality leaders make daily decisions with integrity and character that impact the lives of many and how they use their power to serve the greater good instead of self-serving interests. Our future hospitality leaders will gain the ethical awareness necessary to become successful leaders in the hospitality industry. This course continues to expose students to the USFSM University Core which includes the Pillars of Intellectual Engagement. The Pillars of Intellectual Engagement express the qualities every student graduating from USFSM should be able to demonstrate - they are critical thinking, communication, ethics, leadership, community engagement, and diversity. BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT MISSION STATEMENT: The Bachelor of Science in Hospitality Management in the College of Hospitality and Technology Leadership at the University of South Florida Sarasota-Manatee prepares graduates for leadership positions in the hospitality industry through foundational knowledge of hospitality operations and experiences that promote diversity, ethical responsibility, lifelong learning, and community engagement. BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT PROGRAM LEARNING OUTCOMES (PLOs): 1. Identify and apply business concepts and skills relevant to the operational areas of hospitality management. 2. Describe and apply the fundamental principles of leadership and model the behavior of effective leaders. 3. Demonstrate effective communication skills. 4. Analyze information and make decisions using critical thinking and problem solving skills. 5. Evaluate diversity and ethical considerations relevant to the hospitality industry. USFSM – HFT - 3603 Syllabus Page 1 USFSM UNIVERSITY CORE – PILLARS OF INTELLECTUAL ENGAGEMENT STUDENT LEARNING OUTCOMES 1. Leadership: Students will exemplify effective and authentic leadership through planning, achieving goals, collaboration, and influential communication. 2. Ethics: Students will apply ethical perspectives and concepts to situations and justify the implication of their applications. COURSE SPECIFIC STUDENT LEARNING OUTCOMES: Upon completion of this course, students will be able to: 1. Recall the practical working knowledge with which to recognize a hospitality industry related legal problem (aligns to PLO 1,4); 2. Explain how to manage a hospitality industry facility preventatively and demonstrate a practical legal awareness to their actions (aligns to PLOs 1,2,3,4,5); 3. Justify when to consult with an experienced attorney before a legal matter escalates (aligns to PLOs 1, 2,4); and 4. Evaluate the legal and ethical responsibilities of leaders in the hospitality industry. (aligns to PLOs 1,2,3,4,5) TEXT AND MATERIALS A. REQUIRED TEXTS: Jack P. Jefferies & Banks Brown, Understanding Hospitality Law, 5th Edition (American Hotel & Lodging Educational Institute, 2010) ISBN – 978-0-86612-345-7; AND: Karen Lieberman & Bruce Nissen, Ethics in the Hospitality and Tourism Industry, 2nd Edition (American Hotel & Lodging Educational Institute 2008) ISBN – 978-0-86612-328-0 CANVAS USE: The class syllabus is posted in CANVAS, an online learning platform. In this class, CANVAS will be used to post announcements, files that may be helpful to compliment the live classroom learning experience, and grades. Information on how to use CANVAS is available at: http://www.sarasota.usf.edu/Academics/DE/current_students.php Other sources for assistance are the toll-free hotline, (866) 974-1222 or the live online help site: http://usfsupport.custhelp.com/app/chat/chat_launch Need help? CANVAS support is also available through USFSM E-Leaning staff from 9am to 5pm, Monday through Friday. Please call or email Dale Drees at 941-359-4215; djdrees@sar.usf.edu. GRADING, EVALUATION AND ATTENDANCE POLICIES: Grades are issued based on the total points earned for class participation, completion of the assignments, quizzes, a paper, and exams. Grades will not be negotiated or curved. This means you should invest time in preparing for each week’s topic and submitting your best effort on all assigned work. You are expected to write in a scholarly manner using proper grammar, punctuation, and sentence structure. Research sources are to be properly cited using APA format. All assignments must be typed and uploaded to CANVAS unless otherwise indicated. Specific instructions for each assignment will be posted in CANVAS and discussed in class. The table below shows how each course component contributes to your final grade. Your final grade is determined out of 1,000 possible points, i.e., 10% = 100 points. The table also includes the plus/minus system that will be used for this course: Assignment Written Leadership Ethics Case Studies Written Law Assignments Quizzes Research Paper Midterm & Final Exam Total USFSM – HFT - 3603 Syllabus Percentage of grade 20% 10% 10% 20% 40% 100 Overall Percentage 93 - 100% 90 - 92% 86 - 89% 83 - 85% 80 - 82% Letter Grade A AB+ B B- 76 - 79% C+ Page 2 73 - 75% 70 - 72% C C- 67 - 69% 64 - 66% 60 - 63% 59 or below D+ D DF Written Ethical Leadership Case Studies - 20% There are ten (10) written assignments that address questions related to ethical leadership case studies in the text. Each assignment will be worth 20 points, i.e., 10 assignments X 20 possible points = 200 possible points or 20% of the final grade. These assignments must be typed and submitted in CANVAS as a Microsoft Word document. These assignments will be 1.5-spaced and 12-point font. Use correct grammar, spelling and sentence structure. Your ability to convey your ideas through writing is imperative for this upper-level course. The writing center has tutors available who can help you proofread your papers; however you will need to make an appointment in advance. All written case study answers are due no later than the start of class for each particular week. Please print two copies of your submission and bring to class – one to hand in, the other to use in group debates. Guidelines for Ethical Leadership Case Study Reflections Read the case study carefully, noting important information and facts. Construct a timeline of events leading to the leadership and ethical situations being considered. Identify all of the significant characters in the case. Identify the problem, conflict, or core issue and define it. Is there more than one? Analyze the case. List the important factors in the case that affect your analysis (for example: main character(s), location and type of property, time of year, etc.). List items you feel must be addressed in developing a solution to the scenario (such as specific events, underlying issues, attitudes or feelings of the characters, etc.). Identify a solution (or solutions) to the dilemma. Do not simply choose the first solution that comes to mind. Thoughtfully consider options and meaningful applications of theories you have learned in class. Evaluate the solution. If this solution was implemented in a real-world situation, what would be the consequences? Would it be effective? Might it cause some new problems? Look at the case study again, taking the perspective of a different character in the scenario. Explore the problem(s) and potential solutions from that character’s perspective. Working in Groups Your point of view is important. Be prepared to defend your response to the case and explain your reasoning to the group. Other points of view are important as well. Listen to the members of your group as you expect others to listen to you. Ask questions to gain greater understanding and clarify the points of view of your group’s members. Find points of similarity and build on them. Analyze points of difference. How does each point of view contribute to finding a solution to the problem? Re-examine you point of view in light of the other perspectives in the group. Adjust your solution based on your group’s discussion. Keep to the topic. If the group’s direction strays, try to bring the members back to the case’s main points. There is really no “one right answer” to the case studies. But make sure that your proposed answers are well-reasoned and supportable. According to John Maxwell, there are 21 irrefutable laws of leadership: 1. The Law of the lid. Your leadership is like a lid or a ceiling on your organization. Your business will not rise beyond the level your leadership allows. That’s why when a corporation or team needs to be fixed, they fire the leader. USFSM – HFT - 3603 Syllabus Page 3 2. The Law of Influence. Leadership is simply about influencing people - nothing more, nothing less. The true test of a leader is to ask him or her to create positive change in an organization. If you cannot create change, you cannot lead. Being a leader is not about being first, or being an entrepreneur, or being the most knowledgeable, or being a manager. Being a leader is not just holding a leadership position. (“It’s not the position that makes a leader, but the leader who makes a position.”) Positional leadership especially does not work in volunteer organizations. The very essence of all power to influence lies in getting the other person to participate. “He, who thinks he leads, but has no followers, is only taking a walk.” 3. The Law of Process. Leadership is learned over time. And it can be learned. People skills, ethics, emotional strength, vision, momentum, and timing are all areas that can and should be learned. Leaders are always learners. 4. The Law of Navigation. Anyone can steer the ship, but it takes a leader to chart the course. Vision is defined as the ability to see the whole trip before leaving the dock. A leader will also see obstacles before others do. A leader sees more, sees farther, and sees before others. A navigator (leader) listens – he finds out about grassroots level reactions. Navigators balance optimism with realism. Preparation is the key to good navigation. “It’s not the size of the project; it’s the size of the leader that counts.” 5. The Law of E.F. Hutton. Hutton was America’s most influential stock market analyst. When he spoke, everyone listened. When real leaders speak, people automatically listen. Conversely, in any group, you can identify the real leaders by looking for those who people listen to. According to Margaret Thatcher, “being in power is like being a lady – if you have to tell people you are, you aren’t.” Factors involved in being accepted as a new real leader include character, building key relationships, information, intuition, experience, past success, and ability. 6. The Law of Solid Ground. Trust is the foundation for all effective leadership. When it comes to leadership, there are no shortcuts. Building trust requires competence, connection and character. 7. The Law of Respect. People naturally follow people stronger than themselves. Even natural leaders tend to fall in behind those who they sense have a higher “leadership quotient” than themselves. 8. The Law of Intuition. Leaders evaluate everything with a Leadership bias. Leaders see trends, resources and problems, and can read people. 9. The Law of Magnetism. Leaders attract people like themselves. Who you are is who you attract. Handy hint: “Staff” your weaknesses. If you only attract followers, your organization will be weak. Work to attract leaders rather than followers if you want to build a truly strong organization. 10. The Law of Connection. You must touch the heart before you ask people to follow. Communicate on the level of emotion first to make a personal connection. 11. The Law of the Inner Circle. A leader’s potential is determined by those closest to him. “The leader finds greatness in the group, and helps the USFSM – HFT - 3603 Syllabus Page 4 members find it in themselves.” 12. The Law of Empowerment. Only secure leaders give power to others. Mark Twain said, “Great things can happen when you don’t care who gets the credit.” Another point to ponder… “Great leaders gain authority by giving it away.” 13. The Law of Reproduction. It takes a leader to rise up a leader. Followers can’t do it, and neither can institutional programs “It takes one to know one, to show one, to grow one.” The potential of an organization depends on the growth of its leadership. 14. The Law of Buy-In. People buy in to the leader first, then the vision. If they don’t like the leader but like the vision, they get a new leader. If they don’t like the leader or the vision, they get a new leader. If they don’t like the vision but like the leader, they get a new vision. 15. The Law of Victory. Leaders find a way for the team to win. “You can’t win WITHOUT good athletes, but you CAN lose with them.” Unity of vision, diversity of skills plus a leader is needed for a win. 16. The Law of Momentum. You can’t steer a ship that isn’t moving forward. It takes a leader to create forward motion. 17. The Law of Priorities. Activity is not necessarily accomplishment. We need to learn the difference. “A leader is the one who climbs the tallest tree, surveys the entire situation, and yells “Wrong Jungle!” If you are a leader, you must learn the three “R’s”- a) what’s Required, b) what gives the greatest Return, c) what brings the greatest Reward. 18. The Law of Sacrifice. A leader must give up to go up. Successful leaders must maintain an attitude of sacrifice to turn around an organization. One sacrifice seldom brings success. As he worked to turn around the Chrysler Corporation, Lee Iacocca slashed his own salary to $1 per year. “When you become a leader, you lose the right to think about yourself.” 19. The Law of Timing. When to lead is as important as what to do and where to go. Only the right action at the right time will bring success. 20. The Law of Explosive Growth. To add growth, lead followers. To multiply growth, lead leaders. “It is my job to build the people who are going to build the company.” 21. The Law of Legacy. A leader’s lasting value is measured by succession. “Leadership is the one thing you can’t delegate. You either exercise it – or abdicate it.” Written Law Assignments – 10% There are ten (10) written assignments that address questions to legal issues in the law text. Each assignment will be worth 10 points, i.e., 10 assignments X 10 possible points = 100 possible points or 10% of the final grade. These assignments must be typed and submitted to CANVAS as a Microsoft Word document. These assignments will be 1.5-spaced and 12-point font. Use correct grammar, spelling and sentence structure. Your ability to convey your ideas through writing is imperative for this upper-level course. The writing center has tutors available who can help you proofread your papers; however you will need to make an appointment in advance. All written law assignments USFSM – HFT - 3603 Syllabus Page 5 are due no later than the start of class for each particular week. Please print two copies of your submission and bring to class – one to hand in, the other to use in group debates. Quizzes – 10% There will be a total of ten (10) quizzes – each quiz will contain ten (10) true/false questions worth one (1) point each making each quiz worth 10 total points. (10 quizzes X 10 possible points each = 100 total possible points) Quizzes will be given in class. Ethical Leadership Legal Research Position Paper – 20% This paper must address a legal issue in the hospitality industry – the student must take a leadership position on the issue and argue for or against it, both in terms of ethics and the law. Students should use actual legal cases, statutes, ordinances, articles, ethical theories, and other sources as citations to support, bolster, and strengthen their thesis/ argument. The paper will have 1.5-spacing and be five (5) to ten (10) pages in length, not including cover page and bibliography. Students are required to submit a draft copy of their paper in CANVAS as a Microsoft Word document. The professor will make comments and edits to the draft. Papers not submitted for revision will not be accepted. Midterm and Final Exam – 20% each = 40% The Midterm and Final Exam will have the same format – 60 true/false and multiple choice questions worth one (1) point each and four (4) essay questions worth ten (10) points each. The Midterm will cover the first half of the law text and the Final will cover the second half of the law text. Late work Late work will be penalized 10% of the total points per day (weekends, i.e., Saturday and Sunday, are counted as two days and USFSM recognized holidays are not counted). NOTE: The weekends proceeding and following Semester Break holidays, if applicable, will be counted. Disputing a Grade Every student has two weeks after receiving a graded assignment to dispute the actual grade. Specific or detailed grading issues are not discussed via email due to FERPA regulations. If you need to discuss a grade on an assignment please make an appointment with your instructor to meet on campus. Prepare an explanation for why you believe there is an error before coming to this meeting. Also, make sure to bring the graded assignment with you to the meeting. *For live classes, students do not have permission to sell notes or tapes of class lectures. Students are not permitted to use smart phones to text or “surf” the web during class unless there is an emergency. Students may use laptop computers to type notes but may not “surf” the web during class. COURSE SCHEDULE: Please see the detailed course schedule at the end of this syllabus. Any changes to the schedule will be announced in CANVAS and in class. USFSM Policies: A. Academic Dishonesty: The University considers any form of plagiarism or cheating on exams, projects, or papers to be unacceptable behavior. Please be sure to review the university’s policy in the catalog, USFSM Undergraduate Catalog or USFSM Graduate Catalog, the USF System Academic Integrity of Students, and the USF System Student Code of Conduct. B. Academic Disruption: The University does not tolerate behavior that disrupts the learning process. The policy for addressing academic disruption is included with Academic Dishonesty in the catalog: USFSM Undergraduate Catalog or USFSM Graduate Catalog, USF System Academic Integrity of Students, and the USF System Student Code of Conduct. C. Contingency Plans: In the event of an emergency, it may be necessary for USFSM to suspend normal operations. During this time, USFSM may opt to continue delivery of instruction through methods that include but are not limited to: CANVAS, Elluminate, Skype, and email messaging and/or an alternate USFSM – HFT - 3603 Syllabus Page 6 schedule. It’s the responsibility of the student to monitor Blackboard site for each class for course specific communication, and the main USFSM and College websites, emails, and MoBull messages for important general information. The USF hotline at 1 (800) 992-4231 is updated with pre-recorded information during an emergency. See the Safety Preparedness Website for further information. D. Disabilities Accommodation: Students are responsible for registering with the Office of Students with Disabilities Services (SDS) in order to receive academic accommodations. Reasonable notice must be given to the SDS office (typically 5 working days) for accommodations to be arranged. It is the responsibility of the student to provide each instructor with a copy of the official Memo of Accommodation. Contact Information: Disability Coordinator, 941-359-4714, disabilityservices@sar.usf.edu; http://www.usfsm.edu/students/disability. E. Fire Alarm Instructions: At the beginning of each semester please note the emergency exit maps posted in each classroom. These signs are marked with the primary evacuation route (red) and secondary evacuation route (orange) in case the building needs to be evacuated. See Emergency Evacuation Procedures. F. Religious Observances: USFSM recognizes the right of students and faculty to observe major religious holidays. Students who anticipate the necessity of being absent from class for a major religious observance must provide notice of the date(s) to the instructor, in writing, by the second week of classes. Instructors canceling class for a religious observance should have this stated in the syllabus with an appropriate alternative assignment. G. Web Portal Information: Every newly enrolled USF student receives an official USF e-mail account. Students receive official USF correspondence via that address. USFSM – HFT - 3603 Syllabus Page 7 The following course schedule is subject to change. Please pay attention to updates and announcements delivered in CANVAS and in class. Reading assignments come respectively from the required hospitality law and hospitality ethics textbooks. Date 2014 Jan. 6 Topic/Readings LAW: Ch. 1 – The Common Law Basis for Laws Governing the Hotelkeeper (also discussed will be areas of law, legal procedure, and how to read and brief a legal decision) ETHICAL LEADERSHIP: Part 1 Chapters 1 – 5 Jan. 13 LAW: Chapter 4 – The Hotel’s Duty to Receive Guests and Its Right to Refuse Guests Chapter 9 – Americans with Disabilities Act – Public Accommodations ETHICAL LEADERSHIP: Chapter 13 – Applying Ethics to Club Management Assignments / Important Dates LAW: Assignment #1 Review Questions 1-4, P. 10 Written Assignment #1 Due Jan. 6 (bring two hard copies to class – one for submission, the other for your reference when discussing the questions – this holds true for all written assignments, both law and ethical leadership). ETHICAL LEADERSHIP: No Assignment – ***Please become familiar with the four theories or approaches to analyze an ethical issue – (Utilitarianism, Kantian, Justice &Virtue) – you will need to know these when answering the ethical leadership case studies. LAW: Assignment #2 Review Questions 1-8, PP. 45-46 Review Questions 1-7, P. 136 Written Assignment #2 Due Jan. 13 ETHICAL LEADERSHIP: Chapter 13 Case Study #1 – “Are You a Member?” – PP. 134 – 135 Answer all six case questions Due Jan. 13 Jan. 20 NO CLASS SCHOOL CLOSED MARTIN LUTHER KING, JR. NO CLASS SCHOOL CLOSED MARTIN LUTHER KING, JR. Jan. 27 LAW: Chapter 2 – The Hotelkeeper and the Law of Contracts Chapter 5 – Guest Reservations Chapter 6 – Convention and Group Contracts with the Hotel LAW: Assignment #3 Review Questions 1-9, P. 18 Review Questions 1-6, P. 61 Review Questions 1-7, P. 84 Written Assignment #3 Due Jan. 27 Quiz #1 – Chapters 4 & 9 ETHICAL LEADERSHIP: Chapter 18 Case Study #2 – “Who’s Responsible?” – PP. 175 – 176 Answer all six case questions - Due Jan. 27 ETHICAL LEADERSHIP: Chapter 18 – Applying Ethics to Meeting Management USFSM – HFT - 3603 Syllabus Page 8 Feb. 3 Feb. 10 LAW: Chapter 3 – The Hotelkeeper and the Laws of Torts and Negligence Chapter 10 – The Hotel’s Duty to Protect Guests LAW: Assignment #4 Review Questions 1-6, P. 27 Review Questions 1-7, P. 158 Written Assignment #4 Due Feb. 3 Quiz #2 – Chapters 2, 5 & 6 ETHICAL LEADERSHIP: Chapter 6 – Applying Ethics to the Purchasing Function Research Paper Deadline to submit topic to Professor LAW: Chapter 7 – The Guest’s Right to Privacy Chapter 8 – The Hotel’s Right to Evict a Guest, Tenant, Restaurant Patron, or Others Chapter 14 - Frauds Committed Against Hotels and Crimes of Trespass ETHICAL LEADERSHIP: Chapter 12 – Applying Ethics to the Housekeeping Function Feb. 17 LAW: Chapter 11 – The Hotel’s Liability Regarding Guests’ Property Chapter 12 – The Hotel’s Liability for Loss of Property of Non-Guests Chapter 13 – Safekeeping Facilities ETHICAL LEADERSHIP: Chapter 6 Case Study #3 – “Spilled Coffee” – PP. 65 – 66 Answer the first two case questions Due Feb. 3 LAW: Assignment #5 Review Questions 1-4, P. 107 Review Questions 1-6, P. 121 Review Questions 1-9, P. 245 Written Assignment #5 Due Feb. 10 Quiz #3 – Chapters 3 & 10 ETHICAL LEADERSHIP: Chapter 12 Case Study #4 – “The Clean Linens” – P. 128 Answer all four case questions - Due Feb. 10 LAW: Assignment #6 Review Questions 1-8, PP. 204-205 Review Questions 1-8, P. 226 Review Questions 1-8, P. 236 Quiz #4 – Chapters 7, 8 & 14 ETHICAL LEADERSHIP: No Reading USFSM – HFT - 3603 Syllabus Page 9 Feb. 24 MIDTERM EXAM March 3 LAW: Chapter 16 – General Laws Regarding Food Chapter 17 – Other Laws Relating to Food Service ETHICAL LEADERSHIP: Chapter 10 – Applying Ethics to the Food and Beverage Function March 10 March 17 SPRING BREAK --- NO CLASSES LAW: Chapter 18 - State Laws Relating to Alcoholic Beverages Exam will cover chapters 1-14 in the law text. One 8 ½ X 11” single sided sheet of notes allowed. 60 True/False & Multiple Choice worth 1 pt. each 4 Essay Questions worth 10 pt. each LAW: Assignment #7 Review Questions 1-9, P. 272 Review Questions 1-7, P. 281 Written Assignment #7 Due March 3 ETHICAL LEADERSHIP: Chapter 10 Case Study #5 – “Stolen Lobster Tails” – PP. 105 – 106 Answer all three case questions Due March 3 SPRING BREAK ---- NO CLASSES LAW: No Written Assignment this week Quiz #5 – Chapters 16 & 17 Research Paper Draft Due *** ETHICAL LEADERSHIP: Chapter 10 – Applying Ethics to the Food and Beverage Function March 24 March 31 LAW: Chapter 19 – Wage and Hour Laws Applicable to Hotel Employees Chapter 20 – The Family and Medical Leave Act ETHICAL LEADERSHIP: Chapter 21 – Ethics and the Human Resources Management Function LAW: Chapter 21 – Laws Against Discrimination in Employment Chapter 22 – Use of Lie Detector Tests by Hotel Management ETHICAL LEADERSHIP: Chapter 21 – Ethics and the Human Resources Management Function USFSM – HFT - 3603 Syllabus ETHICAL LEADERSHIP: Chapter 10 Case Study #6 – “To Drive or Not to Drive” – P. 106 Answer all four case questions Due March 17 LAW: Assignment #8 Review Questions 1-11, PP. 300-301 Review Questions 1-9, P. 313 Quiz #6 – Chapter 18 ETHICAL LEADERSHIP: Chapter 21 case study #7 – “Taking Credit” – PP. 206-207 LAW: Assignment #9 Review Questions 1-16, PP. 335-336 Quiz #7 – Chapters 19 & 20 ETHICAL LEADERSHIP: Chapter 21 Case Study #8 – “Is This Sexual Harassment?” – PP. 204-206 Answer all four case questions Due March 31 Page 10 April 7 LAW: Chapter 29 – Public Health and Safety Requirements Chapter 31 - Licensing and Regulation of Hotels by Cities, Towns, and Villages ETHICAL LEADERSHIP: Chapter 24 – Ethics and Public Policy April 14 LAW: Chapter 33 – Copyright Laws for Music, Television, Video, and Movies (Trademarks will also be addressed) Chapter 36 – Warranties and Product Liability ETHICAL LEADERSHIP: Chapter 16 – Applying Ethics to Entertainment Management April 21 LAW: Chapter 38 – Understanding Franchising Chapter 40 – The Impact of Terrorism on Laws Governing Hotels LAW: No Written Assignment this week Quiz #8 – Chapters 21 & 22 ETHICAL LEADERSHIP: Chapter 24 Case Study #9 – “Loyal Beyond the Letter of the Law” – PP. 242-243 Answer all three case questions Due April 7 LAW: Assignment #10 Review Questions 1-5, P. 469 Written Assignment #10 Due April 14 Quiz #9 – Chapters 29 & 31 ETHICAL LEADERSHIP: Chapter 16 Case Study #10 – “The Big Name” – PP. 161-162 Answer all four case questions Due April 14 LAW: Quiz #10 – Chapters 33 & 36 ETHICAL LEADERSHIP: ETHICAL LEADERSHIP: Final Draft Research Paper Due *** April 28 FINAL EXAM USFSM – HFT - 3603 Syllabus Final Draft Research Paper Due *** The Final Exam will cover all material from the law text presented post-midterm. The format of the final is exactly the same as the midterm exam. Page 11