Job Description
Job title:
Department/School:
Grade:
Location:
Admissions Administrator
Recruitment & Admissions Office, Registry
4
This post will be based at the Claverton Down
campus, Bath and any other location of services
run by the University of Bath
Job purpose
Recruitment & Admissions Office
The post-holder will be member of a team of admissions professionals with
responsibility for the recruitment and admissions of students to the University of
Bath, with specific responsibility for a portfolio of undergraduate programmes.
S/he will be working closely with academic staff across the University and will be
liaising with schools, colleges and directly with applicants. S/he will also be
expected to participate in recruitment activities such as Open Days and Higher
Education conventions, and to support other Registry activities in a professional
and flexible manner. This varied role requires the exercise of independent
judgement and initiative, strong administrative and excellent interpersonal skills.
Source and nature of management provided
Team Leader
Staff management responsibility
No line management responsibility
Career and Professional Development Activities
From time to time you may be asked to assist in the facilitation of CPD activities.
This will form part of your substantive role and you will not receive additional
payment for these activities.
Special conditions
It may not be possible to take leave at certain times of the year, particularly in
August as this is one of our busiest times.
Page 1
Main duties and responsibilities
1. Applications
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2. Enquiries &
Recruitment
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Manage the admissions processing of a portfolio of
programmes in close liaison with academic
departments ensuring that admissions decisions are
fair, consistent and transparent.
Developing admissions criteria collaboratively with
Admissions Tutors advising them on UK and overseas
qualifications and equivalences.
Act as the first point of contact for prospective
students, their parents, teachers and advisers.
Providing information, advice and guidance on all
matters related to admissions to programmes,
independently and in a timely and professional
manner.
Assess UCAS applications using a range of criteria
and decide whether an offer can be made to the
applicant and what the offer should be.
Ensure that contextual data relating to an applicant has
been checked and taken into account before an offer is
made
Check the validity of decisions made by colleagues
and the authenticity of results for incoming applications
for all degree programmes.
Enter decisions and generate offers using the
University Student Record system and other databases
with the aim of 100% accuracy.
Monitor the responses of applicants to decisions and
provide data to Faculties and Departments on
applicant status and workflow.
Check and verify the fee classification of applicants.
Ensure that correct procedures are followed when
dealing with fraudulent applications, applicants with
criminal convictions and under-age applicants.
Ensure that correct procedures are followed when
dealing with international students requiring visas in
accordance with the UKBA points based system for
immigration.
Ensure that all University policies, regulations and
procedures relating to undergraduate admissions are
followed.
Handle all enquiries in a courteous and helpful way;
these may be by telephone, email, letter, fax or in
person.
Monitor Request Tracker (web-based enquiry system)
queues and help collate data relating to all admissions
enquiries.
Assist with University Open Days, UCAS Conventions
and schools visits.
Represent the University at higher education
conventions.
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Assist with the production and distribution of publicity
materials and updating of web pages.
Assist with the monitoring and updating of all information
relating to admissions.
3. Other duties
 Assist with the provision of on-the-job training for new
staff.
 Maintain a tidy and organised work area.
 Process expenses and invoices.
 Filing, photocopying, ordering stationary.
 Attend and minute meetings.
You will from time to time be required to undertake other duties of a similar nature
as reasonably required by your line manager.
Page 3
Appendix B
Person Specification
Criteria
Essential
Desirable
Assessed by
A/F
I/T
R
Qualifications
GCSE English Grade C or
above or equivalent
qualification
X
Educated to degree level or
equivalent relevant experience
X
X
Experience/
Knowledge
Significant experience of
working in an administrative
role
Experience of working in a
customer-focused
environment
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Knowledge of current issues
within higher education
Understanding of the UCAS
application process and
admissions services
X
Experience of working in an
educational environment
Human Resources
X
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X
Appendix B
Criteria
Essential
Desirable
Assessed by
A/F
I/T
Knowledge of UK Level 3
qualifications and international
qualification equivalences
X
X
X
Experience of providing
information & advice
X
X
X
X
X
X
Knowledge of the UK
secondary education system
X
X
X
Experience of admissions in a
higher education setting
X
X
X
An awareness of good data
management practice e.g.
Freedom of Information, Data
Protection
Human Resources
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05/02/2016
R
X
X
Appendix B
Criteria
Essential
Desirable
Assessed by
A/F
I/T
R
Skills
Good IT skills including the
use of email, the Internet and
Microsoft Office (Word, Excel
etc.)
X
X
X
Excellent verbal and written
communication skills.
X
X
X
A confident user of databases
and reporting tools
X
X
X
Ability to work with high levels
of accuracy and attention to
detail
X
X
X
X
X
Competent user of SITS or
similar complex database
X
Effective planning and
organising skills
X
Excellent interpersonal skills,
whether dealing with students,
academic staff, external
organisations or other
members of the team
X
X
X
X
X
X
Attributes
Enthusiastic and committed
X
X
X
Maintain professional attitude
X
X
X
Ability to work effectively in a
team and independently
X
X
X
Human Resources
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X
05/02/2016
Appendix B
Criteria
Essential
Desirable
Assessed by
A/F
Ability to cope with competing
demands
X
Commitment to high quality
customer service
X
I/T
R
X
X
X
X
X
X
X
Responsive to problems and
complaints
X
X
X
Willingness to work occasional
evenings and weekends
X
X
Commitment to continuous
improvement of the customer’s
experience
Code: A/F – Application form, I/T – Interview/Test, R – References
The criteria marked as yellow are the short listing criteria for application.
Human Resources
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