JOB DESCRIPTION
Job Code :
JOB TITLE
Graduate Support and Destinations Coordinator
SCHOOL/DEPARTMENT
Student Experience / Careers Centre
POST HOLDER
REPORTS TO
Head of Careers and Student Services
RESPONSIBLE FOR
n/a
JOB CONTEXT
Glyndwr University is committed to extending its economic development, social and cultural activities
and strengthening their impact in the region and beyond. The Careers Centre mission and objectives
is to increase opportunities for organisations to benefit from graduate and student skills. The Careers
Centre provides careers information, advice and guidance to students and graduates and alumni.
Providing work experience, placements, mentoring opportunities, full time graduate and part time
student employment, volunteering, engaging and network with employers and the wide variety of
opportunity providers in North East Wales.
JOB PURPOSE
As an integral member of the Careers Team providing careers guidance, education, information and
advice. The Graduate Support and Destinations Coordinator will be working within the Careers
Service taking a lead on finalist and graduate support activity leading to successful outcomes for the
Destination of Leavers from Higher Education survey. Supporting and keeping in touch with recent
graduates and alumni is a vital element of this role.
DIMENSIONS
Reports to the Head of Careers and Student Services has responsibility for dealing with students,
graduates, academic staff, employers and external agencies.
A.
PRINCIPAL ACCOUNTABILITIES
A1.
Leading the ‘keeping in touch’ process through contacting finalists and graduates. Ensuring
finalists and graduates are kept informed of the employability support available to them,
providing information and support about graduate opportunities and referring them to
appropriate members of the Careers and Zone team. Working as part of the first point of
contact team in Careers and on the Service Information Desk.
A2.
Developing and organising student and graduate employer events including University
graduate support days, bringing employers and organisations into the University, organising
trips to the major Graduate Recruitment fairs, identifying and promoting graduate internships,
work placements and national graduate employment schemes
A3.
Supporting Careers colleagues in networking with local opportunity providers such as
employers (SME’s), voluntary and charities, local authorities and community organisations in
the development of employment, internships and placements for Glyndwr Graduates.
A4.
Co-ordinate and manage the annual Destinations Survey by liaison with HESA ensuring that
all relevant codes, data, deadlines and instructions have been downloaded/received and
disseminated. Liaison with Student Programmes Office to ensure all data collection systems
are appropriate and that all data is correct. Ensuring adequate stocks of resources, sending
out mailings, cross checking against target lists, telephone follow up of non-respondents and
accurate data input. Develop and produce accurate data reports for dissemination. Attend
HESA training events.
A5.
Supervise and train the DHLE Assistant who will be supporting the organisation, collection and
input of data. Oversee the recruitment of Student callers. Devise and deliver training
programs to ensure the correct data is captured whilst customer service and quality standards
are maintained.
A6.
Working with the Alumni and Fundraising Officer to assist in effective communications with
finalists and recent graduates, highlighting the benefits offered to Alumni and supporting the
development and identification of Alumni Ambassadors.
A7.
Assist in the evaluation and monitoring of services, for example by preparing statistics and
gathering data on behalf of the Head of Careers and Student Services.
A8.
Contribute to other Careers Centre projects and strategy concerning careers and employability
issues, developing effective communication mechanisms with staff, students and graduates of
the organization, and developing plans for future delivery of services.
A9.
Contribute to the achievement of relevant quality standards for the Careers Centre and
Glyndwr University.
A.10. Undertake other general duties in order to contribute to the overall management and smooth
operation of the Careers Centre.
B
PERSONAL ACCOUNTABILITIES
B1
Act in a professional manner at all times and maintain confidentiality of information.
B2.
Maintain an appropriate awareness of and work effectively within the policies and procedures
of the Institute participating in appropriate processes, e.g. Appraisal, Continuing Professional
Development, etc.
B3.
Act in support of the Institutes Health, Safety and Environmental Policy by working safely and
following the procedures and codes of practice derived to protect all staff.
CONTACTS
Internal
Glyndwr staff
Glyndwr students
External
Employers and external agencies
Glyndwr and other graduates
HESA
EXPERIENCE & QUALIFICATIONS
Excellent interpersonal, organisational, communication and IT skills are essential, and some
experience of customer service would be desirable. Experience of a HE environment, or within a
Careers or employment related service, would be an advantage.
The Careers Centre Administrator must have a commitment to Equal Opportunities and to
undertaking Continuing Professional Development (CPD).
KNOWLEDGE & EXPERIENCE
Person Specification
Graduate support and Destinations Co-ordinator
Essential
Qualifications
Graduate level or equivalent and/or extensive experience
of Graduate Support and DHLE collection over a number
of years.
Experience
Practical experience of working in a HE learning
environment supporting students and graduates into work
experience/mentoring/volunteering opportunities and
further study
Experience of supervising staff particularly in a customer
focussed setting.
Desirable
Stage
assessed

1

1&2
√
1&2
√
1
Ability to work independently as well as part of a team,
and have the capacity to innovate and to work flexibly and
co-operatively to establish effective working relationships
with colleagues and staff in Academic Schools and
Operational departments.

1&2
Excellent interpersonal, communication and
organisational skills and the ability to communicate
effectively with a variety of organisations
√
2
Demonstrate knowledge, understanding and empathy
towards the characteristics and needs of Glyndwr
University students and graduates

2
√
2
Experienced in IT skills in particular data bases and Excel
spreadsheets and experience of a range of information
and enabling technology packages. Knowledge of SITS
would be a distinct advantage.
Skills and Abilities
Excellent organisational skills including the ability to work
to tight deadlines, prioritise work effectively and keep
accurate records
Knowledge and experience of participating in relevant
regional and national DLHE networks and organisations

2
Experience of evaluating and improving your own practice

2
Other
Adherence with University of Wales Equal Opportunities
Policies at all times
1. Application
2. Interview

2
JOB DESCRIPTION ACCEPTANCE
I hereby confirm that this job description is a true reflection of the role of Graduate Support and
Destinations Co-ordinator.
Signed _______________________________________
(Head of Dept)
Date
_______________________
Signed ___________________________________
(HR)
Date
_______________________
I have read and understand the information held within this job description and hereby confirm my
commitment to fulfil the role effectively.
Signed ___________________________________
(Post Holder)
Date
_______________________