Инструкция по голосовому информационно

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InformBuro manual
1. What is InformBuro?
InformBuro is a service provided by the short number 450 for VELCOM subscribers and
enabling to listen to different information (inquiry and entertaining both).
2. How much does it cost?
Cost of InformBuro service is Br450 per minute for the contractual basis clients and 48 units per
minute for PRIVET users. Tariffication is per minute.
3. How to use InformBuro service?
To use the service, please, call 450 and choose the rubric you are interested in following the
voice menu prompts.
4. What is voice menu?
This is the menu of InformBuro service a subscriber can hear when calling 450. The voice menu
like a guide book contains the prompts on a rubric you interested in.
5. How to listen to the information of a concrete rubric?
Calling 450-telephone number, you will hear the message:
“Hello, you have reached the informational-entertaining service InformBuro. If you choose the
rubric “Finance” - press 1, “Events” – press 2, “Weather” – 3, “Seryoga’s mobile yard” – 4,
“Horoscopes” – 5, “Amusements” – 6, “Recipes” -7.”
You need to select the interesting rubric and press the proper digit. You will enter the menu of
the needed rubric. For example, when choosing “Finance” rubric (pressing 1) you will hear a
prompt-message like:
“Finance. To know about: currency rates press 1, world fund indexes – 2, prices at world
commodity exchanges - 3.”
This message means you should choose and press a digit of the necessary rubric. After that, you
will be able to listen to the information you need.
6. What the message “Please, make your choice” means?
Such a message reminds you that it is necessary to choose one of the rubrics offered. If you wish
to listen to the menu once more press * then. To complete the InformBuro service operation,
please, press #.
7. What the message “Your choice is incorrect” means?
That means you have selected a digit with no fixed rubric in the menu you listened.
8. What the message “Your waiting time is expired” means?
That means you couldn’t choose a rubric for a long time and the system will automatically stop
the InformBuro service operation.
9. What the message “If you wish to go back to the last message, press 8, to get over the
next one, press, 0” means?
That means that at the time of listening any message from the rubrics “Amusements”, “Recipes”
etc. by pressing 8 you may listen to the message once again (anecdote, recipe, history and so on),
or by pressing 0 automatically get over to the listening of the next one. This option doesn’t work
in such rubrics as “Horoscopes”, “Finance”, “Weather” and others as the information is given for
one day and kept in one message.
10. Can you listen to the same information twice?
As to the rubrics “Horoscopes”, “Weather”, “Finance”, “This day” etc. the information is given
for one day and kept in one message. That is why during a day the same information can be
listened limitless.
The news rubrics are regularly replenished with latest news, thus, when appealing to the rubrics
you will listen to the latest news first and after that to get over the previous ones.
All the other rubrics contain greater ground of informational messages. Consequently, if, having
listened some anecdotes, you will decide to appeal to the rubric again, you will start listening
from the next anecdote that follows the one you have listened last time.
11. Why does the system InformBuro stop working in 30 minutes?
It happens because there is a time limit for one call within VELCOM network – at the most 30
minutes.
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