on behalf of all DHBs SPECIALIST SURGICAL SERVICES – UROLOGY SERVICE TIER LEVEL TWO SERVICE SPECIFICATION STATUS: MANDATORY Approved to be used for mandatory nationwide description of services to be provided. Review History Approved by Nationwide Service Framework Coordinating Group (NCG) Published on NSFL Date 28 September 2010 September 2010 Administration review: Urology Service (2001) Amendments: standard Māori health, entry and exit criteria, support services, service linkages table, quality requirements, purchase units and reporting requirements. August 2010 Added Virtual First Specialist Assessment and purchase unit codes S00011, S70PRE, S70CANC Note: Contact the Service Specification Programme Manager, National Health Board Business Unit, Ministry of Health to discuss the process and guidance available in developing new or updating and revising existing service specifications. Web site address Nationwide Service Framework Library: http://www.nsfl.health.govt.nz/ SPECIALIST MEDICAL SERVICES – UROLOGY SERVICE TIER LEVEL TWO SERVICE SPECIFICATION This tier two service specification for Specialist Surgical Services - Urology Service (the Service) must be used in conjunction with the overarching tier one Specialist Medical and Surgical Services service specification. This Service is also linked to tier one Services for Children and Young People service specification. Refer to the tier one service specifications headings for generic details on: Service Objectives Service Users Access Service Components Service Linkages Exclusions Quality Requirements Elective Services The above sections are applicable to all service delivery. 1. Service Definition Urology Service is the management of patients presenting with disorders of the urinary tract in both sexes and the male reproductive tract. The level of intervention will depend upon the individual’s clinical condition, their desire for treatment, the capacity of the District Health Board, training of medical staff and the level of clinical support. The Service is provided as an integrated service, which can be divided into: assessment and follow up urology – flexible cystoscopy trans-rectal ultrasound and biopsy day stay surgery trans-urethral resection of the prostate basic endoscopic surgical procedures elective and acute procedures extracorporeal shock wave lithotripsy (ESWL) percutaneous nephrolithotomy (PCNL) / interventional radiology female urology paediatric urology trauma Specialist Surgical Services - Urology Services tier two service specification August 2010 Nationwide Service Framework 1 2. Service Objectives 2.1. General The Service will ensure that there is prompt service available for patients presenting with urgent conditions such as acute retention, urosepsis, renal colic, testicular torsion, inflammatory conditions of the male genital tract and trauma. The Service will be responsible for: stabilisation and onward referral to an appropriate level of care as is required for stabilisation and definitive treatment of all acute cases from time of presentation to discharge back to referring medical practitioner assessment and diagnosis of patients in acute and non-acute context therapeutic procedures and post procedure management pharmaceutical prescriptions to include the prescriber’s identification with an agreed indicator of service location and service provision of appropriate after hours care to people undergoing day surgery including arrangements for re-admission where required an appropriate follow-up and treatment of all patients undergoing surgery in line with accepted standards of clinical practice specialist follow-up and rehabilitation including occupational therapy, physiotherapy and co-ordination of multi-disciplinary activity follow-up, re-admission and treatment of all patients where complications arise in the course of treatment by the service, this may include appropriate referral to a higher level of care long term follow-up and revision of treatment as required that may include appropriate referral to other providers liaison with primary care providers. 2.2. Māori Health Refer to tier one Specialist Medical and Surgical Services and Services for Children and Young People service specifications. 3. Service Users Eligible people who require assessment and treatment for a medical or surgical urology condition. 4. Access 4.1. Entry and Exit Criteria Refer to tier one Specialist Medical and Surgical Services and Services for Children and Young People service specifications. 4.2 Time A level of preparedness must be maintained to receive all appropriate acute referrals on a 24-hour basis and transfer to another facility where appropriate. Requirements for elective assessment and treatment are set out in the tier one Specialist Medical and Surgical Services service specification. Specialist Surgical Services - Urology Services tier two service specification August 2010 Nationwide Service Framework 2 5. Service Components The management of an individual by the Service involves a complex sequence of relationships and events. The level of intervention varies according to the individual’s clinical condition, the qualification /training of medical /surgical staff, and the level of clinical support available. The Service provided will include: consultation, opinion and initiation of appropriate investigations specialist assessment with a written plan of care to the referrer referral to another speciality for opinion and/or management elective and acute surgery pre-operative assessment, education of patients and obtaining informed consent endoscopic intervention for diagnosis and treatment open surgical intervention for diagnosis / treatment post-operative follow-up mplex cancer surgery facilitating continuation of care in the community following discharge coreconstructive surgery laparoscopic surgery spinal injury services spina bifida. 5.1 Processes Assessment and treatment will be supported by clinical support services and will include: appropriate assessment, follow up and treatment of all patients undergoing surgery in line with accepted standards of clinical practice. 5.2 Support Services Support services include but are but not limited to the following: clinical support services such as: – laboratory services – pharmaceutical services – imaging services allied heath support services such as: – occupational therapy - physiotherapy - social workers - district nurses ancillary services interpreting services (including sign language) Specialist Surgical Services - Urology Services tier two service specification August 2010 Nationwide Service Framework 3 6. Service Linkages Refer to the tier one Specialist Medical and Surgical Services service specification and Services for Children and Young People service specifications. The Service is required to establish effective links and working arrangements and cooperation with but not limited to the following service providers: Service Provider Primary Health Care services General Practitioners, Nurse Practitioners, District Nurses Nature of Linkage Liaison, consultation and referral Other health professional Specialists and registered medical practitioners Family Planning and Sexual Health Services Consultation and referral Community and social services District Nurses Liaison, coordination of services Consumer support groups Consumer support and information Providers of Disability Support Services Referral Consultation and referral Liaison Collaboration 7. Accountabilities Liaison with primary health care organisations and community based rehabilitation services that supports continuity of care Clinical consultation and referral services that supports continuity of care Clinical consultation and referral services that supports continuity of care Assessment, treatment and intervention that supports seamless service delivery and continuity of care Effective regional linkages to ensure patients access appropriate services Work collaboratively with intellectual and other disability support services and facilitate access to those services when needed. Exclusions Where people are eligible for services funded under the Injury Prevention, Rehabilitation, and Compensation Act 2001, they are excluded from receiving the Service through public funding under Vote: Health. 8. Quality Requirements The Service must comply with the Provider Quality Standards described in the Operational Policy Framework or, as applicable, Crown Funding Agreement variations, contracts or service level agreements. Specialist Surgical Services - Urology Services tier two service specification August 2010 Nationwide Service Framework 4 Purchase Units and Reporting Requirements Purchase Units are defined in the Ministry’s joint DHB and Ministry Nationwide Service Framework Purchase Unit Data Dictionary. The following Purchase Units apply to this Service. PU Code PU Description PU Definition Unit of Measure Unit of Measure Definition S70001 Urology Inpatient Services (DRGs) Cost Weighted Discharge A numerical measure representing the relative cost of treating a patient through to discharge. S70002 Urology - 1st attendance Attendance Number of attendances to a clinic/department/acu te assessment unit. National Non Admitted Patient Collection (NNPAC) S00011 Surgical non contact First Specialist Assessment – any health specialty Written plan of care Written plan of care provided by the specialist to the referring GP NNPAC S70003 Urology Subsequent attendance Attendance Number of attendances to a clinic/department/acu te assessment unit. NNPAC S70005 Urology Cystoscopy DRG WIESNZ Discharge. Additional Information is found in the NZ Casemix Framework for Publicly Funded Hospitals which gets updated every year. First attendance to urologist or medical officer at registrar level or above or nurse practitioner for specialist assessment. Following a request from a GP or community based Nurse Practitioner, a review by a registered medical practitioner of registrar level or above or registered nurse practitioner of patient records and any diagnostic test results, development of a written plan of care for the patient and provision of that plan and other necessary advice to the referring GP or Nurse Practitioner. This does not include the triaging of referral letters. The patient should not be present during the assessment. Follow-up attendances to urologist or medical officer at registrar level or above or nurse practitioner. Excludes cystoscopy, lithotripsy and chemotherapy. Cystoscopy performed as an outpatient or elective daycase. Procedure An individual operative/diagnostic/ assessment procedure. NNPAC Specialist Surgical Services - Urology Services tier two service specification August 2010 Nationwide Service Framework National Collections or Payment Systems National Minimum Data Set (NMDS) 5 PU Code PU Description PU Definition Unit of Measure Unit of Measure Definition S70006 Urology Lithotripsy Lithotripsy as an outpatient or elective daycase. Procedure S70007 Urodynamics Patients treated for urodynamic procedures. Procedure S70PRE Urology Preadmission visit Attendance S70CANC Urology Cancelled Operation NOT PURCHASED FOR NNPAC USE ONLY - preadmission visit for Urology procedure paid for as part of CWD price NOT PURCHASED FOR COUNTING USE ONLY - Urology cancelled case not expressly purchased. An individual operative/diagnostic/ assessment procedure. An individual operative/diagnostic/ assessment procedure. Number of attendances at PreAdmission Clinic Attendance Number of attendances at PreAdmission Clinic National Collections or Payment Systems NNPAC NNPAC NNPAC NNPAC The Service must comply with the reporting requirements of national data collections where available. Specialist Surgical Services - Urology Services tier two service specification August 2010 Nationwide Service Framework 6