THE EFFECT OF AN EMERGENCY MEDICINE STRUCTURED DATA COLLECTION FORM IN AIDING IN ACUTE ABDOMINAL PAIN EXAMINTATION AND DIAGNOSIS Student Team: Craig Donnelly, Kelsey LeBeau, Hannah McClellan, Matthew Thompson Faculty Advisors: Stephanie Guerlain and Dr. Donald Brown Department of Systems and Information Engineering Client Advisors: Dr. Forrest Calland and Dr. Scott Syverud University of Virginia Health System KEYWORDS: Emergency Medicine, abdominal pain, medical diagnostic aids. Unfortunately, this technique does not yield standardized data suitable for statistical data analysis. Abdominal pain is a complaint that could benefit from standardized methods because it is commonly seen in emergency medicine, is often resource intensive and ranges significantly in types of causes and severity of conditions. This study examined two emergency medicine research topics that medical researchers have actively studied for several decades: the documentation of medical records using a structured approach, and the management of patients complaining of acute abdominal pain. ABSTRACT Background: The process by which patients in Emergency Departments in the United States are evaluated is irregular and not standardized. Abdominal pain is a common emergency medicine complaint with a complicated and resource intensive diagnostic process that would likely benefit from standardization. Objective: To evaluate the effectiveness of a structured patient data collection form in standardizing and improving the quantity and quality of data collected during patient encounters in the University of Virginia Emergency Department involving patients with abdominal pain. Design: This study is a prospective assessment of a structured patient data collection form on the quality of patient documentation by emergency medicine residents on all non-traumatic adult patients complaining of abdominal pain during a four-week period. Results: The use of the structured data collection form resulted in significantly higher average cumulative scores for subjective and objective data collection, but with low compliance. Conclusions: Standardized data forms can be effective in increasing the quality and quantity of data collected from patients presenting to an academic tertiary care center with abdominal pain, but are likely to be of limited overall utility unless designed and implemented with great care. BACKGROUND INFORMATION According to a 1993 study at the University Hospital, abdominal pain is the chief complaint in 4-5% of all emergency department patients. 1 Although many causes of abdominal pain are neither surgical issues nor life-threatening conditions, there are certainly those that demand immediate medical or surgical attention in order to avoid traumatic or even fatal outcomes. Unfortunately, differentiating between the multiple causes of abdominal pain is one of the greatest challenges emergency room physicians face at present. One study reported that 41% of abdominal pain patients are diagnosed with undifferentiated abdominal pain because physicians are unable to identify a specific diagnosis. 2 Moreover, the same paper reported that patients who received a specific diagnosis during the emergency room visit were misdiagnosed 55% of the time. 2 A 1976 study at the University Hospital reviewed 1,000 abdominal pain cases and found twenty instances of patients who underwent unnecessary surgical procedures. 3 In addition, there were eleven cases in which physicians did not initially recognize a surgical condition and thus erroneously released a patient. 3 The poor performance of the abdominal pain diagnostic process is a result of both the inexperienced resident physicians performing the initial examination, as well as the unquestionable difficulty of accurately INTRODUCTION Emergency medicine physicians work in a high stress environment where they rely on experience to diagnose patients. In many emergency departments, physicians use a narrative method of recording a patient’s history, physical examination and diagnostic plan. 1 information for physicians. Such a “snap shot” of abdominal pain patient demographics guide physicians in establishing adequate sample sizes and parameters for clinical research experiments. The last formal effort of this sort at the University Hospital occurred in 1993 when Powers and Guertler reviewed 1,000 abdominal pain patient records from the emergency room to “assess…evaluation and epidemiology of abdominal pain”. 1 Nearly a decade has passed since this study took place. The numerous advancements in medical technology and inevitable fluctuation of patient community attributes certainly warrant a reexamination and updating of the results from the 1993 study. As this literature review illustrates, improving the abdominal pain diagnostic process is a widespread topic in today’s medical research community. An effective investigation of abdominal pain cases requires detailed accounts of physicians’ observations and decisions during patient examinations. diagnosing patients with abdominal pain. In the resident physician’s defense, studies show that even master surgeons struggle to pinpoint the exact cause of an abdominal pain patient. 4 Over the past few decades, these circumstances have prompted numerous studies to better understand abdominal pain cases and develop a successful diagnostic strategy. In light of the exceptional capabilities of modern technology, it is not surprising that many of the efforts to improve the abdominal pain diagnostic process are computer-based solutions. Nonetheless, numerous studies offer convincing arguments for entirely nontechnical solutions. Namely, these studies argue the importance of using a standardized data collection form and a general evaluation protocol. According to the American College of Emergency Physicians, “Careful collection of a uniform data set appears to be the most important factor in attaining the greatest diagnostic accuracy.”2 Dr. R. Rusnak’s investigation of malpractice claims resulting from the misdiagnosis of appendicitis suggests creating a uniform data collection form like the one currently used for patients with chest pain to “ensure a more thorough examination of patients.”6 Cope wholly agrees with this premise stating, “Radiologic or ultrasonic examinations…and the vast array of lab tests available will not compensate for a poor or incomplete history and physical examination. If one is to make a correct diagnosis, a complete history and physical examination should be the rule.”5 The obvious importance of collecting a complete, uniform data set prompted F.T. de Dombal to incorporate a standardized data collection form into his study of a computer based training package for physicians. He studied the effect of these two methods, combined and individually, on the abdominal pain diagnostic process in both an urban and rural hospital. The investigation yielded extremely encouraging results including a decrease in the admission of non-surgical patients, a decrease in the number of misdiagnosed appendicitis cases, and a notable increase in physicians’ diagnostic accuracy.7 Using standardized forms in addition to the training package produced the greatest results, although using forms alone still made significant improvements in the diagnostic process. De Dombal concludes his report by stating, “…the evidence in support of formally structured patient interview pathways is now overwhelming, and these should be routine.” 7 Because patients with abdominal pain make up such a significant portion of emergency room cases, a thorough characterization of the clinical epidemiology in the emergency room is a valuable collection of METHODS A structured data collection form for patients complaining of abdominal pain was developed using existing examples from other institutions, medical literature and input from experts at the University of Virginia Health System. The clinical experiment took place in the University of Virginia Emergency Department. The experiment restricted the participating physicians to emergency medicine residents to minimize the effect of a learning curve experienced by the non-emergency medicine residents on an emergency medicine rotation. The onemonth time period was the maximum time allowable without the threat of inconsistencies associated with the monthly rotation schedules of the emergency medicine residents. The experiment was comprised of three specific periods. A one-week baseline evaluation period served as the control period from which changes in patient data documentation was compared. In this phase, the emergency medicine residents used the generic University of Virginia Health System Emergency Room Record as they were accustomed to doing. During the two-week trial period that followed the baseline period, the emergency medicine residents were instructed to use the structured form instead of the generic form for non-traumatic adults (18 years and older) complaining of abdominal pain. The final week, the reevaluation period, marked crossover change in the documentation of the general form as a result of experience with the structured form. 2 During all four weeks, the team reviewed all of the charts for patients admitted into the Emergency Department complaining of abdominal pain and “graded” the thoroughness of the residents’ data collection during the examination of abdominal pain patients. Two teams comprised of two members each graded the residents according to the constructed grading criteria sheet. Both teams graded all of the residents’ charts to ensure accuracy and inter-rater reliability was measured to ensure consistency. The two teams awarded the residents points based on the residents’ documentation of specific symptoms, patient history, physical examination, lab results, etc. Subsequently, the teams recorded the “score” for each data point, as well as the total score for each patient examination, in a constructed Microsoft Access database. The teams also entered the actual results for each data entry into the database. Microsoft Access was the chosen database software package due to its ease of use, user-friendly interface, and ability to transport data easily into Microsoft Excel or SAS for statistical analysis. Physical Examination Documentation Score: While the improvements in comprehensive scores illustrated the general benefit of using the new form, further analysis focusing on a specific aspect of exam documentation revealed encouraging results as well. In this analysis, the team compared the total points earned for all data fields associated with a patient’s symptoms and medical history to measure how well physicians documented information during the physical exam and patient interview. The main difference between this analysis and that of the comprehensive scores was that this test excluded points earned for recording diagnostic test results. The results of this analysis are shown in Figure 2. As seen in the graph, each physician showed a marked improvement when using the new abdominal pain data form. Three of the four physicians demonstrated statistically significant increases in their scores (p<.05). Table 1 reports the summary statistics for this analysis. Figure 2 Mean Scores for Symptoms and Medical History 60 Demographics: During the four-week testing period there were a total of 238 non-traumatic abdominal pain patients analyzed. The patients’ ages ranged from 1892 years, with a median age of 38.5. Females represented 64 % of the study population. The racial make-up was 68% white, 31% black, and 1% other. General Documentation Score: The average score for all study cases during the baseline period was 35.4. Implementing the form resulted in a score of 50.8, a 15.4% increase. This average score includes the scores of the structured forms only. The average score for the testing period including structured forms and general forms was 38.6%. The post-trial evaluation period had an average evaluation score of 31.6. These average scores are depicted in Figure 1. Figure 1 40 score RESULTS using new abdominal pain form 20 0 B* I* D* H physician * indicates statistically significant improvement, p < .05 - error bars denote 1 standard deviation Table 1 Symptom and Past Medical History Score physician I Scores Based on Study Period 60 using generic form 50.8 score using score using new P generic form abdominal pain form Value 29.04 41.58 .05 .05 B 29.2 43.37 D 25.88 42.77 .05 H 30.42 41.63 NSS 50 40 35.4 Documentation of Guarding and Rebound: Guarding and rebound, signs observed during the physical examination, are usually commented on simultaneously, regardless of whether they are present. Excluding rebounding from the structured form design tests the effect of the form by comparing the improvement in guarding documentation and decline in 31.6 30 20 10 0 Baseline Trial Re-evaluation 3 Table 2 rebounding documentation from the generic form documentation and structured form documentation. The design of the structured form included a check box for guarding and not for rebound. When using the general forms, the physicians commented both in 21% cases (25.1% rebound, 23.1% guarding). The structured form showed an increase in the documentation of guarding (61.6%). In only one case, a physician documented rebounding (7.1%). These results can be seen in Figure 3. Figure 3 Resident A B C D E F H I J Although the team anticipated an average compliance rate of 70%, the actual average compliance rate of only 34% generated many unanswered questions regarding the residents’ reasons for not using our form during the abdominal pain patient examinations. Therefore, the team created and administered a survey to the residents to obtain their opinions on the effectiveness of the data collection form and the reasons why they chose to use, or not use, our form during the two-week period of the testing phase. According to the returned surveys, the team generated the following pie charts in Figures 5 and 6 depicting the residents’ reasons for using, or failing to use, our form during abdominal pain patient examinations. Figure 5 Sensitivity of Structured Form 100 80 61.6 % 60 40 25.1 23.3 20 7.2 0 Form No Form Guarding Rebound Reasons the Residents Used the Form Compliance: The team attempted to balance the usability vs. thoroughness tradeoff while creating our data collection form. This trade off is based on past studies concerning patient collection forms and states that if a form becomes too comprehensive, it will become too time consuming and will not gain support from the medical personnel using the form even if it elicits a complete data set of patient information. Despite our efforts, the residents only used our form during 40 of 116 total patient examinations during the second and third weeks of January. Figure 4 and Table 2 illustrate each resident’s compliance rate. 30% Figure 6 Reasons the Residents Did Not Use the Form Residents' Compliance with Using Our Form During the 2nd and 3rd Weeks of January 40% 50% Total # of AAP Cases During the 2nd and 3rd Weeks of January 20 # of AAP Cases 30% 20% 20% Required Easier to Document Multiple Less Time Symptoms More Thorough than Current Patient Data Form Consuming Figure 4 25 Compliance Rate 16.67% 45.45% 12.50% 72.22% 25.00% 8.70% 50.00% 50.00% 16.67% 15 10 10% Forgot Inconvenient to Acquire Form Hard to Use for Multiple Chief Complaints # of AAP Cases on Which Our Form was Used 5 The major reasons justifying the residents’ low compliance rate were: the residents forgot to use our data form and our form did not lend itself to recording multiple chief complaints. 0 D H I B E A J C F Residents 4 specific information. However, this result poses a concern that structured forms are too constricting. Significant research and several iterations ought to be done before implementing a structured form permanently. In order to be beneficial for special situations, physicians ought to be encouraged to writein anything not included on the structured form. To combat the problems associated with the residents’ low compliance, future teams must constantly monitor the residents and have someone present in the emergency department twenty-four hours. Only stringent monitoring can ensure the desired compliance rates will be met. In addition, future iterations of the form should make it easier to document multiple chief complaints for a patient and provide a method other than the current “checkbox method” to clearly indicate positive or negative patient symptoms. Furthermore, a longer “learning period” allowing the residents more time to become familiar with the layout and content oft the form should also be investigated in future iterations. INTERPRETATION OF RESULTS The results revealed that physicians recorded much more information from the physical exam and patient interview when using the new data forms. The predominant cause of improvement was that the new form included specific prompts for this detailed information. Thus, the new data form reminded physicians to consider and document critical factors pertaining to symptoms and medical histories. In a sense, the form may have served as a script of questions to guide physicians as they recorded a patient’s medical, surgical and family history. Thus, physicians using the new form were much more likely to record detailed accounts of valuable, historical data. The new form also reminded physicians to document precise descriptions of physical exam results, such as the quality, duration, and appearance of various symptoms. Furthermore, physicians could record such information quickly because the form provided lists of descriptive adjectives following many of the symptom data fields. Essentially, the new form caused physicians to document more qualitative data from the physical exam and patient interview by prompting them for specific, descriptive information and providing an efficient means for recording that information. The fact that the new form encouraged physicians to conduct and document a more thorough physical exam and patient interview is advantageous for two reasons. First, it ensures that physicians will document the qualitative data required for the data warehouse when they use the new data form. Equally important, however, is that the results indicate the new data form presumably caused physicians to devote notable time and effort to the physical exam and patient interview. As Dr. Zachary Cope states, “If one is to make a correct diagnosis, a complete history and physical examination should be the rule.”5 According to Cope, many physicians are quick to rely on advanced diagnostic testing technologies instead of their own medical knowledge and intuition. The new data form opposed this problem because it discouraged physicians from neglecting a crucial part of the diagnostic process. Thus, while the initial purpose was to gather high quality data to populate the data warehouse, this analysis indicated that simply using the new data form may have caused physicians to conduct more thorough examinations. Consequently, physicians and patients can benefit from the new abdominal pain data form even before the data warehouse is fully operable. The results of the “guarding and rebound” test demonstrated the power of a structured form to solicit CONCLUSION Despite the residents’ low compliance, the team’s study depicts the usefulness and effectiveness of a standardized data collection form for abdominal pain patients. Average scores depicting the quality and quantity of patient information recorded during a patient examination increased from 35.4 to 50.8 for those examinations during which the created standardized form was used. Future iterations of this study are needed to verify the statistical results of the study and improve the compliance rate amongst the residents during the designated testing periods. REFERENCES 1. 2. 3. 5 Powers, Robert D., MD, and Andrew T. Guertler, MD. “Abdominal Pain in the ED: Stability and Change Over 20 Years.” Division of Emergency Medicine, University of Virginia Health Sciences Center. Charlottesville:1995. American College of Emergency Physicians. “Clinical Policy for the Initial Approach to Patients Presenting With a Chief Complaint of Nontraumatic Acute Abdominal Pain.” Annals of Emergency Medicine. Vol. 23, no. 4. April 1994: 906-922. Brewer, R.J., G.T. Golden, D.C. Hitch, et al. “Abdominal Pain, an Analysis of 1,000 Consecutive Cases in a University Hospital Emergency Room.” American Journal of Surgery. February 1976: 219-223. Abernathy, Charles M., and Robert M. Hamm. Surgical Scripts. Philadelphia: Hanley & Belfus, 1994. Cope, Zachary. Cope’s Early Diagnosis of the Acute Abdomen. Revised by William Silen, MD. New York: Oxford University Press, 1996. Rusnak, Robert A., MD, Joseph Borer, MD, and Joseph Fastow, MD. “Misdiagnosis of Acute Appendicitis: Common Features Discovered in Cases After Litigation.” American Journal of Emergency Medicine. Vol.12, no. 4: 397-402. De Dombal, F.T., V. Dallos, and W.A.F. McAdam. “Can Computer Aided Teaching Packages Improve clinical Care in Patients with Acute Abdominal Pain?” Yearbook of Medical Informatics 1992: 286-288. 4. 5. 6. 7. . BIOGRAPHIES Craig Donnelly is a fourth-year Systems Engineering student from Colonia, NJ. His primary contribution was the qualitative analysis of the effectiveness of the structured patient data collection form. Mr. Donnelly will be working for PriceWaterhouseCoopers in New York City. Kelsey LeBeau is a Systems Engineering student from Charlottesville, VA. Her primary contribution was conducting the experiment. Miss LeBeau plans to spend the next several months traveling. Hannah McClellan, a fourth year Systems Engineering student from Knoxville, TN, is also pursuing a minor in Biomedical Engineering. Her principle contribution was in the area of statistical analysis. Miss McClellan has accepted a position with A.T. Kearney in Alexandria, VA as a Business Analyst. Matthew Patrick Thompson is a fourth year Systems Engineering student from Woodbridge, VA. His principle contribution was the construction and management of the database. Mr. Thompson will attend graduate school in the fall. 6