EEG - Surge - University of Rochester Medical Center

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Medical Surge – FLurricane 2013
May 13-16, 2013
Exercise Evaluation Guide:
Capability Description:
Medical Surge is the capability to rapidly expand the capacity of the existing healthcare system (long-term care facilities, community health agencies, acute care
facilities, alternate care facilities and public health departments) in order to provide triage and subsequent medical care. This includes providing definitive care to
individuals at the appropriate clinical level of care, within sufficient time to achieve recovery and minimize medical complications. The capability applies to an event
resulting in a number or type of patients that overwhelm the day-to-day acute-care medical capacity. Medical Surge is defined as the rapid expansion of the
capacity of the existing healthcare system in response to an event that results in increased need of personnel (clinical and non-clinical), support functions
(laboratories and radiological), physical space (beds, alternate care facilities) and logistical support (clinical and non-clinical equipment and supplies).
Capability Outcome:
Injured or ill from the event are rapidly and appropriately cared for. Continuity of care is maintained for non-incident related illness or injury.
Jurisdiction or Organization:
Name of Exercise:
Location:
Date:
Evaluator:
Evaluator Contact Info:
Note to Exercise Evaluators: Only review those activities listed below to which you have been assigned.
HSEEP Exercise Evaluation Guide: Medical Surge
1
Activity 1: Incident Management
Activity Description: In response to notification of a mass casualty incident, activate the healthcare organization’s Emergency Operations Plan.
Tasks Observed (check those that were observed and provide comments)
Note: Asterisks (*) denote Performance Measures and Performance Indicators associated with a task. Please record the observed indicator for each measure
1.1
Task /Observation Keys
Time of Observation/ Task Completion
Activate the health care organization’s Emergency Operations Plan (EOP).
 Implement notification procedures for incident management personnel and key
administrative staff
 Assign roles and responsibilities to the incident management team and general staff
 Manage incident response in accordance with the Hospital Incident Command System
(HICS) organizational structures, doctrine, and procedures, as defined in NIMS
 Activate the facility’s Hospital Command Center
Time:
Task Completed?
Fully [
Time to activate the organization's EOP
]
Partially [
]
Not [
TARGET
]
N/A [
]
ACTUAL
Within 30 minutes of
notification
Activity 2: Receive, Evaluate, and Treat Surge Casualties
Activity Description: Receive mass casualties and provide appropriate evaluation and medical treatment.
Tasks Observed (check those that were observed and provide comments)
Note: Asterisks (*) denote Performance Measures and Performance Indicators associated with a task. Please record the observed indicator for each measure
2.1
Task /Observation Keys
Time of Observation/ Task Completion
Establish initial reception and triage site.
Identify location(s) for initial patient reception and triage

Evaluate the ability of the hospital to establish adequate temporary

assessment/treatment areas by triage category.
Time:
Task Completed?
Fully [
HSEEP Exercise Evaluation Guide: Medical Surge
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]
Partially [
]
Not [
]
N/A [
]
2.2
Institute patient tracking.
Implement systems to track all patients in the facility from the Emergency Department

until ENDEx, with capability to distinguish between incident-related and non-incident
patients

Identify if disposition was to an alternate surge space or a licensed staff bed.
Time:
Task Completed?
Fully [
Percentage of patients tracked
Determine the duration of time needed to identify the appropriate licensed staffed bed, the
equipment and the support staff for each MCI patient as appropriate to their interim or definitive
post-triage disposition.
List the duration of time needed:_________
2.4
Partially [
]
Not [
TARGET
% interim disposition____ % final disposition____ % discharged______ % other_____
2.3
]
]
N/A [
]
ACTUAL
100%
Time:
Task Completed?
Fully [
]
Partially [
Identify clinical and non-clinical barriers to the determination of timely patient disposition.
Time:
List: clinical
barriers:____________________________________________________________________
___________________________________________________________________________
Task Completed?
Fully [
]
Partially [
]
Not [
]
N/A [
]
]
Not [
]
N/A [
]
List non-clinical
barriers:_____________________________________________________________________
____________________________________________________________________________
Use additional sheets if necessary
Activity 3: Provide Surge Capacity for Behavioral Health Issues
Activity Description: Have personnel available to provide behavioral health services to patients, families, responders and staff.
Tasks Observed (check those that were observed and provide comments)
Note: Asterisks (*) denote Performance Measures and Performance Indicators associated with a task. Please record the observed indicator for each measure
3.1
Task /Observation Keys
Time of Observation/ Task Completion
Institute strategy to address behavioral health issues.
Implement strategy to meet behavioral health needs of staff (including incident

management team) as well as patients and their family members
Time:
Task Completed?
Fully [
HSEEP Exercise Evaluation Guide: Medical Surge
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]
Partially [
]
Not [
]
N/A [
]
3.2
Provide behavioral health support.
Identify personnel required to assist with counseling and behavioral health support

Time:
Task Completed?
Fully [
]
Partially [
]
Not [
]
N/A [
]
Medical Surge
Exercise Evaluation Guide Analysis Sheets
The purpose of this section is to provide a narrative of what was observed by the evaluator/evaluation team for inclusion within the draft After Action
Report/Improvement Plan. This section includes a chronological summary of what occurred during the exercise for the observed activities. This section also
requests the evaluator provide key observations (strengths or areas for improvement) to provide feedback to the exercise participants to support sharing of lessons
learned and best practices as well as identification of corrective actions to improve overall preparedness.
Observations Summary
Write a general chronological narrative of responder actions based on your observations during the exercise. Provide an overview of what you witnessed and,
specifically, discuss how this particular Capability was carried out during the exercise, referencing specific Tasks where applicable. The narrative provided will
be used in developing the exercise After-Action Report (AAR)/Improvement Plan (IP).
[Insert text electronically or on separate pages]
Evaluator Observations: Record your key observations using the structure provided below. Please try to provide a minimum of three observations for each
section. There is no maximum (three templates are provided for each section; reproduce these as necessary for additional observations). Use these sections to
discuss strengths and any areas requiring improvement. Please provide as much detail as possible, including references to specific Activities and/or Tasks.
Document your observations with reference to plans, procedures, exercise logs, and other resources. Describe and analyze what you observed and, if
applicable, make specific recommendations. Please be thorough, clear, and comprehensive, as these sections will feed directly into the drafting of the AfterAction Report (AAR). Complete electronically if possible, or on separate pages if necessary.
Strengths
1. Observation Title:
HSEEP Exercise Evaluation Guide: Medical Surge
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Related Activity:
Record for Lesson Learned? (Check the box that applies) Yes ___ No ___
1) Analysis: (Include a discussion of what happened. When? Where? How? Who was involved? Also describe the root cause of the observation,
including contributing factors and what led to the strength. Finally, if applicable, describe the positive consequences of the actions observed.)
2) References: (Include references to plans, policies, and procedures relevant to the observation)
3) Recommendation: (Even though you have identified this issue as a strength, please identify any recommendations you may have for enhancing
performance further, or for how this strength may be institutionalized or shared with others.)
2. Observation Title:
Related Activity:
Record for Lesson Learned? (Check the box that applies) Yes ___ No ___
1) Analysis:
2) References:
3) Recommendation:
3. Observation Title:
HSEEP Exercise Evaluation Guide: Medical Surge
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Related Activity:
Record for Lesson Learned? (Check the box that applies) Yes ___ No ___
1) Analysis:
2) References:
3) Recommendation:
Areas for Improvement
1. Observation Title:
Related Activity:
Record for Lesson Learned? (Check the box that applies) Yes ___ No ___
1) Analysis: (Include a discussion of what happened. When? Where? How? Who was involved? Also describe the root cause of the observation,
including contributing factors and what led to the strength. Finally, if applicable, describe the negative consequences of the actions observed.)
2) References: (Include references to plans, policies, and procedures relevant to the observation)
3) Recommendation: (Write a recommendation to address the root cause. Relate your recommendations to needed changes in plans, procedures,
equipment, training, mutual aid support, management and leadership support.)
2. Observation Title:
HSEEP Exercise Evaluation Guide: Medical Surge
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Related Activity:
Record for Lesson Learned? (Check the box that applies) Yes ___ No ___
1) Analysis:
2) References:
3) Recommendation:
3. Observation Title:
Related Activity:
Record for Lesson Learned? (Check the box that applies) Yes ___ No ___
1) Analysis:
2) References:
3) Recommendation:
HSEEP Exercise Evaluation Guide: Medical Surge
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HSEEP Exercise Evaluation Guide: Medical Surge
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