Links between Workplace Spirituality, Job-Related Attitudes, and Value Fit in a Non-Profit Agency Kimberly T. Schneider, Eros DeSouza, & Renee N. Durst Illinois State University Midwestern Psychological Association (2014) Symposium on Bringing the Psychology of Religion and Spirituality into Community Psychology Spirituality at Work: Overview • A growing area of interest in the U.S. • “A source of meaning and purpose in life, providing a sense of interconnectedness, and a sense of feeling connected with one’s self, others, and the universe” (Mitroff & Denton, 1999) • Academy of Management has an interest group on spirituality • Some MBA programs offer courses on spirituality for leaders • Some propose that employees may seek spiritual connections at work, in part to substitute for decline in more traditional community groups (Ashmos & Duchon, 2000) • Distinction between overt and covert expressions of spirituality at work • Tombaugh et al. (2011) argued that both constructs may influence behavior at work, either via attitudes & behaviors witnessed by coworkers (overt) or attitudes not publicly demonstrated (covert). The Study of Workplace Spirituality • Mitroff & Denton (1999) suggest 4 organizational orientations toward religion & spirituality: • Religion-based organization • Evolutionary organization: evolve from religious identification to nondenominational and values-based • Recovering organization: build spirituality & focused on recovery • Values-based organization: not associated w/religion or spirituality • Level of Analysis • Can examine spirituality at both individual & organizational levels Benefits of Workplace Spirituality • Sense of belonging and connectedness • Spiritualty may strengthen connections among like-minded employees • Offers sense of belonging & connectedness to fellow coworkers, and may buffer from ostracism (Wesselmann & Williams, 2010) • Links with job-related attitudes and behaviors • Correlations among spirituality & job satisfaction among diverse samples (nurses, grad students, Catholic health system employees) • Most of these studies focused on global job satisfaction, less is known about various job satisfaction facets Person-organization ‘fit’ • Current study focused on a non-profit social service agency with a spiritual mission. • Raises questions about ‘fit’ between employees & the agency • We expect individual differences in importance of spirituality at work and in life • Given the agency’s mission, some employees may feel more supported by such a climate than others • Importance of perceived ‘fit’ • We expect that employees who felt they did not have to compromise their basic values in doing their work will ‘fit’ better with such an agency • this may translate to more positive job attitudes Hypotheses • H1: Individual perceptions of the importance of spirituality at work will be significantly related to satisfaction with work, with coworkers, with supervision, and with the agency. • H2: Employees who value the agency’s service-related and community-support functions will report more positive job attitudes than employees who do not hold such values. • H3: Importance of workplace spirituality will be related to work having a greater contribution to general meaning in life. • H4: Employees’ perceptions of the match/fit between coworkers’ values and the agency’s mission will moderate relationships between the importance of spirituality at work and facets of job satisfaction. Method • Setting: Nonprofit social service agency in the Midwest • Christian-based organization historically linked to a religious foundation; founded as a ‘faith-based orphanage’ • Not run by a specific church or denomination • Mission statement, “…embodies Christian principles to help families and children develop the hope, courage, and love they need to become whole and healthy.” • “God” is referenced in 3 of 6 agency values • Respect: ”Humankind, created in God’s image, has inherent value…” • Teamwork: “We are called to be in relationship with God and with one another…” • Stewardship: “Our funds, property, and human resources are given to us in trust from God...” • Services include residential treatment of children & adolescents, special education, foster care, adoption services. • Sample • One-hundred ninety-two employees participated voluntarily • out of 300 employees (64% response rate) • 77% female respondents (reflects employee population) • Majority worked full-time (88%) in non-supervisory positions (73%) including residential treatment staff, therapists, caseworkers, and teachers. • Procedure • Online survey emailed to all agency employees • Voluntary participation & confidential responses • No one from the agency had access to data, only feedback reports our team prepared • Measures • We used the agency’s pre-existing Employee Opinion Survey (EOS), administered online • The EOS included measures of • • • • Satisfaction with work (7 items) Satisfaction with coworkers (3 items) Satisfaction with supervision (6 items) Satisfaction with the agency in general (1 item) • Six items from Mitroff & Denton’s (1999) spirituality measure • 1 item – “Choose (from among 12 job attributes) the 3 that provide the most meaning & purpose in your job” • Options of interest to us: • “Being associated with a good organization” • “Providing community service” • 2 items – “rate the importance of spirituality in your life” and “rate the importance of spirituality at work” (not at all important – very important) • 3 items – • To what extent does work contributes to general meaning in your life? • How frequently you feel forced to compromise your values while at work? • To what extent do your coworkers’ values match those of the agency? Results: • Hypothesis 1: Individual perceptions of the importance of spirituality at work will be significantly related to satisfaction with work, with coworkers, with supervision, and with the agency. • Significant correlations between employees’ perceptions of the importance of workplace spirituality with all job attitudes • Perceived spirituality as more important… • • • • Reported higher sat w/supervision (r = .15, p = .03) Reported higher sat w/coworkers (r = .15, p = .02) Reported higher sat w/work itself (r = .12, p = .04) Reported higher sat w/the agency (r = .17, p = .01) • Spirituality assessments may be domain-specific – the correlations between job attitudes & spirituality in general (as opposed to ‘at work’) were non-significant • Hypothesis 2: Employees who value the agency’s service-related and community-support functions will report more positive job attitudes than employees who do not hold such values. • Focused on forced-choice item of top 3 dimensions that give most meaning & purpose on the job • Created groups based on whether they chose ‘being associated with a good organization’ or not Satisfaction Dimension Mean (SD) for those selecting ‘Good Organization’ Mean (SD) for those not selecting ‘Good Organization’ t df d Supervision 2.34 (.33) 2.19 (.37) 2.69** 183 .43 Coworker 3.43 (.37) 3.25 (.42) 2.86** 186 .45 Work 3.38 (.37) 3.23 (.42) 2.27* 179 .38 Agency 3.63 (.52) 3.30 (.63) 3.47*** 190 .57 • Hypothesis 3: Importance of workplace spirituality will be related to work having a greater contribution to general meaning in life. • Correlation between these 2 variables was significant, r = .29, p = .001 • Hypothesis 4: Employees’ perceptions of the match/fit between coworkers’ values and the agency’s mission will moderate relationships between the importance of spirituality at work and facets of job satisfaction. Hierarchical regression to test the moderator: 1. Employees’ ratings of the importance of spirituality at work 2. Perceptions of coworkers’ values 3. Interaction terms The ‘value match’ moderated the relationship between the importance of workplace spirituality and sat w/supervision (F (1, 176) = 4.89, Δ R2 = .02, p =.03) Those who perceive low value match (between coworkers & the agency) sat w/supervision was lower for those who view workplace spirituality as more important 16 Supervision Satisfaction 14 12 10 8 Low Value Match 6 High Value Match 4 2 0 Low Spirituality High Spirituality Importance of Spirituality at Work Implications • For some employees, workplace spirituality is an important contributor to meaningfulness and contributes to a healthy working climate. • In our sample, workplace spirituality was significantly & positively related to facets of job satisfaction • And employees’ perceptions of their coworkers’ values matching those of the organization were important predictors of their own satisfaction • Employees at this agency distinguished between the importance of workplace spirituality and spirituality in life in general • …and that was reflected in relationships with job satisfaction • may reflect good person-job fit in this social service agency • Previous research on person-job fit has focused on dimensions related to performance rewards, training & development, & teamwork (Bretz & Judge, 1994) but not aspects of spirituality. • Workplace spirituality as a possible barrier to burnout? • Used as a buffer for stress – especially for employees who feel their spiritual values are supported by their organization • Organizational context is important to keep in mind. Spirituality is difficult to study within organizations!