Action Fraud

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Detective Constable
Mark Aldridge
FELO
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Detective Constable Mark Aldridge
F
E
L
O
raud
valuation and
iaison
fficer
2
Detective Constable Mark Aldridge
F
E
C
U
raud and
conomic
rime
nit
3
The National Fraud Authority Annual Fraud
Indicator report has put the loss to the UK
economy from Fraud at…..
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The National Fraud Authority Annual Fraud
Indicator report has put the loss to the UK
economy from Fraud at…..
£52 billion
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Aims of Session
• Overview of Action Fraud
• How it works
• How to Report using Action Fraud Reporting Tools
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Action Fraud
Overview
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The Problem
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Action Fraud: What is it?
• UK’s national fraud and internet crime reporting centre.
• Set up in 2009 by National Fraud Authority (originally
part of the Home Office)
• Report and record fraud and information about fraud on
behalf of the Police
• All reports are sent to the National Fraud Intelligence
Bureau (NFIB)
• Action Fraud and the NFIB are managed and operated by
the City of London Police
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Action Fraud
How it works
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Action Fraud: How do
you report fraud?
Online via the ActionFraud website
(www.actionfraud.police.uk)
crime and information reporting on-screen, fill in the boxes.
Also:
A great source of information on fraud including fraud types and
MO’s, and ways and means of protecting yourself from becoming
a victim.
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Action Fraud: How do
you report fraud?
Telephone the Contact Centre
0300 123 2040
Dedicated trained Advisors for over the phone crime and
information reporting and source of information on fraud
Signposting
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So how does it
work?
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ActionFraud report
Action Fraud Crime Document
Fraud ID
Fraud CRN
Fraud Type
Fraud Report Date
First Contact Method
Enabler Hacking
Enabler Identity
Enabler Online Email
Enabler Other
Enabler Online Sales
Enabler Online Social
Enabler Phone
Enabler Post
Enabler Present
-7552049
NFRC140700712648
NFIB1H - Other Advance Fee Frauds
2014-07-29T13:27:08.247
4183 - Visit to a website
0
0
0
0
0
0
1
0
0
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ActionFraud report
Fraud Victim Support Requested
Fraud Impact Level
270 - No
277 - Significant - impacting on health or
financial well being
Fraud Additional Information
……….We will return to this !...........
First Contact Details
www.backpage.com
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ActionFraud report
First Contact Date
Reported Police Station
Reported Police Reference
Product Description
Demographic Gender
Amount Given
Amount Requested
Amount Recovered
Vulnerability Prior Victim
Vulnerability Regular Target
Vulnerability Risks Losing Money
2014-06-02T00:00:00
Manchester
1786 24/07/2014
Fee for registering for job.
283 - Male
£1498
£1498
£0
0 - No
0 - No
0 - No
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ActionFraud report
Evi Emails Or Online Transcripts
Evi CCTV
Evi Photos Recordings or Minutes
Evi Contracts or Other Legal
Evi Call Recordings or Text Messages
Evi Letters or Faxes
Evi Other
Clear period start date
Disposal date
1 - Yes
0 - No
0 - No
0 - No
0 - No
0 - No
0 - No
29/07/2014
27/07/2020
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ActionFraud report
Suspect - 2
Person First Name
Organisation Name
Seductive Production
Seductive Production
Suspect - 1
Person Title
Person First Name
Organisation Name
Address Country
Contact Details Org Website
Contact Details Org Email
Contact Details Org Tel
147 - Other
Seductive Production
Seductive Production
1593 - England
www.seductiveproduction.co.uk
info@seductiveproduction.co.uk
02031379146
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ActionFraud report
Victim - 1
Person Title
Person First Name
Person Last Name
Person Date of Birth
Address Line 1
Address City
Address Country
Address Postcode
Contact Details Preferred Method
Contact Details Mobile
Contact Details Email
324 - Mr
Fred
Bloggs
1977-12-29T00:00:00
White Lodge Hotel, 87-89 Great Cheetham
Street West
Salford
1167 - England
M7 2JA
127 - Mobile phone
07848059357
Fred_bloggs_@hotmail.com
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ActionFraud report
Transfer - 2
TransferType ID
TransferType Bank Name
TransferType Sort Code
TransferType Account Number
TransferType Payee Name
TransferType Transaction 1 Date
TransferType Transaction 1 Amount
2
Barclays
20-25-08
13786336
DDP
2014-06-30T00:00:00
1199
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ActionFraud report
Transfer - 1
TransferType ID
TransferType Method
TransferType Bank Name
TransferType Sort Code
TransferType Account Number
TransferType Payee Name
TransferType Transaction 1 Date
TransferType Transaction 1 Amount
1
236 - Paid from or taken from bank account
Lloyds
30-92-85
20460068
M.B.N
2014-06-17T00:00:00
299
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…and I promise this is true!!!
Fraud Additional Information
Victim came across an advert for a job in
the adult entertainment industry online.
Victim applied for the job and suspect
advised victim would need to pay money to
register. Victim done so and paid via bank
transfer, suspects then advised victim he
had to pay again for paperwork and
advertising victim also paid that via bank
transfer. Suspect was in touch everyday and
when victim paid the second amount
suspects were no longer in contact. Victim
contacted suspect to ask for a refund and
they stated he had to wait six weeks. No
money has been recovered.
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Action Fraud: What do you get?
• Every Crime report is given a Police Crime Reference Number,
NFRCxxxxxxxxxxxx , and a case sensitive password.
• You can update a crime report if additional information comes to
light using this CRN and password.
• Every Information report is given a Reference Number,
NFRCxxxxxxxxxxxx.
• Fulfilment sent out for all crime reports
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Action Fraud: Victim Updates
• Report is disseminated to Law Enforcement – Victim will
receive a letter to inform them where it has gone and who to
contact for further update
• Report results in Disruption Activity – Victim will receive a letter
to inform them of this
• No Further Action Possible – Victim will receive a letter after 28
days of reporting
• Updates also sent to victims when report has been ‘No Crimed’ or
transferred to another Police Force
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When will Police need to input
Crimes to Action Fraud?
In most cases the Police can refer anyone reporting a fraud directly to
Action Fraud, except:
• When there is a Call for Service
• Vulnerable Victims
• Fraud involving an outstanding PNC Registered vehicle or plant
machinery
In these cases the officer should create a CRI on the force system.
To generate the national crime reference number they should also enter all
details into the Action Fraud Web tool.
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How to Report Fraud and what
does it look like?
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How to Report Fraud and what
does it look like?
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Updating a Crime Report
• You must have the NFRC number & password for the original report.
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Cyber Crime
Action Fraud also record
offences under the Computer
Misuse Act 1990
• Viruses/Malware
• Hacking
• Denial of Service Attack
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Home Office Counting
Rules
• Action Fraud records crime in line with Home Office
Counting Rules for Fraud
• If there is no crime to record but the call is relating
to fraud - Action Fraud may still take an information
report
Crime vs. Information
CRIME REPORTS
INFORMATION REPORTS
• NFRC Reference Number
• Password issued
• Will be reviewed by NFIB analyst
if above scoring threshold
• NFRC Reference Number
• No Password issued
• Will not be reviewed by NFIB
analyst unless becomes linked to
a crime report.
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Common Frauds occurring
within Local Authorities
and Organisations
Personnel Management Frauds
(Clocking Frauds)
• staff on sick leave but working elsewhere
• abuses of flexible working time systems
• misuse of official time, eg abusing a company’s computer misuse
policy
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Common Frauds occurring
within Local Authorities
and Organisations
Exploiting assets and information
This is when assets of an organisation are used for unofficial
purposes.
Fraud relating to exploiting assets and information can include those
who supply information to outsiders for personal gain.
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Common Frauds occurring
within Local Authorities
and Organisations
Procurement fraud
Procurement fraud is any fraud relating to a company purchasing
goods, services or commissioning construction projects from
third parties.
Fraud can happen when the tender process has not been followed so
that fraud can be committed, or when there is bid rigging. It can also
happen when there are payment claims for goods or services that
were not delivered or were inferior to what was specified in the order.
Offences can also fall within the Bribery Act 2010, Anti-corruption
legislation and Public Office legislation.
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Common Frauds occurring
within Local Authorities
and Organisations
Travel and subsistence fraud
Fraud relating to travel and subsistence happen when employees
of a company claim for travel or subsistence expenses that are
not owed.
Travel and subsistence fraud can include claims for journeys that
were not made, false client entertainment claims, claims for amounts
higher than that spent, forged signatures authorising payment and
unauthorised amendments to timesheets. Also known as Accounting
fraud.
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Common Frauds occurring
within Local Authorities
and Organisations
Identity Theft/Fraud
Identity theft happens when fraudsters access enough information
about someone’s identity (such as their name, date of birth, current or
previous addresses) to commit identity fraud. Identity theft can take
place whether the fraud victim is alive or deceased.
Identity fraud can be described as the use of that stolen identity in
criminal activity to obtain goods or services by deception including
Employment
(ID Document Act Offences)
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Common Frauds occurring
within Local Authorities
and Organisations
Mandate Fraud
Mandate fraud is when someone gets you to change a direct
debit, standing order or bank transfer mandate, by purporting to
be an organisation you make regular payments to, for example a
subscription or membership organisation or your business
supplier.
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