Module 4: Meeting individual needs
Meeting individual needs
What does this mean?
Individuals requiring care will not all have the same needs.
Look at these images and suggest ways in which each
individual will need care.
Module 4: Meeting individual needs
Why is care planning important?
Care planning addresses an individual’s full range of needs which can impact on
health and well-being, for example medical needs.
Can you think of five other needs? Use the images to help you then click on each one
to see our suggestions.
educational
mental health
economic
Care needs
?
?
personal
ethnic and cultural
background
medical
By taking into account an individual’s wider circumstances, care planning can be
personalised to them.
Module 4: Meeting individual needs
The care planning cycle: what is involved
Discuss what each stage involves then click on the boxes to find out more.
Can be made by a health or social care
professional, an individual or their carer.
Referral
Discussion of the care
plan’s effectiveness and
whether care should
continue, be improved or
reduced.
Review/Evaluation
Checks to ensure the
individual is provided
with the correct care,
at the right time and
place.
Monitoring
Assessment
Identifies where the individual needs
support.
Production of a care
plan stating who will
do what and when,
using which services.
Care Planning
Implementation
The care plan is carried out.
Module 4: Meeting individual needs
The care planning cycle: how is it carried out?
Discuss how each stage is carried out then click on the boxes to find out more.
By phone call, email or letter to
either social services or a GP.
Each care plan will be
reviewed within the first six
weeks and at least once a
year. Meetings are held
between the MDT as well as
with the individual and their
family.
Review/Evaluation
Home visits, telephone
calls, letters,
questionnaires,
Monitoring
observations and
recording of any
complaints.
Referral
Assessment
For social care, this is usually at home where the
individual is interviewed and observed doing a
set of practical tasks. For health care, this usually
takes place in a hospital setting.
Care Planning
A multi-disciplinary
team (MDT) meeting is
held, with the
individual and carer
consulted.
Implementation
Those identified in the care plan will carry out their
allotted tasks as described.
Module 4: Meeting individual needs
Care planning in action
Now watch this video clip about Gladys, an elderly lady whose care plan
enables her to remain at home.
As you watch the clip, think about the benefits of the care plan for Gladys.
Click here for a blank table to complete while you watch the video.
Click here for a completed table with some sample ideas to compare with yours.
Module 4: Meeting individual needs
Who could be referred for an assessment?
Individuals with a range of health or social needs can be referred.
Use the pictures below to help you then click on each one to see our suggestions.
People with
learning disabilities
People with sensory
impairment
People with mental
health needs
Who?
People who misuse
substances
People with
physical disabilities
Older people
with care needs
Carers needing
support
Module 4: Meeting individual needs
What does the assessment involve?
Look at these images and discuss what the assessment might involve.
The assessment is a detailed consideration of the individual’s capabilities to
determine their care needs.
Click here to see an example of an assessment checklist.
Module 4: Meeting individual needs
Who is involved in an assessment?
A number of health and social care practitioners are involved in the care planning process
alongside the individual and their carer. Record some examples here then click in the
boxes below to see our suggestions.
Health Care
Social Care
In GP practices: practice nurses
In hospitals: specialist nurses
In homes: community matrons, case
managers and social care workers.
Social worker or others including
occupational therapist.
Module 4: Meeting individual needs
What care is provided in a care plan?
Record some examples here and then click in the boxes below to see our suggestions.
Health Care
Social Care
General health care needs:
• Medication
• Changing dressings/catheters
• Blood pressure checks
• Palliative care
• Physiotherapy
Help with daily living tasks:
• Personal hygiene
• Washing and ironing
• Cooking
• Cleaning
•
•
•
•
Shopping
Getting in/out of bed
Transport
Disability equipment and
adaptations to the home
Module 4: Meeting individual needs
Interventions
Choose six interventions below that could be included in the care plans on the right. Click
to highlight the colour that matches the care plan.
Named care
workers visit
Stair lift installed
Given injections
Escorted to GP
Blood pressure
checked
Intercom system
Dressings changed
Medication
administered
Raised toilet seat
Assistance dressing
Walk-in shower fitted
Adapted cutlery
provided
Prescriptions collected
Guard rail on bed
Aid call alarm
Laundry washed
Incontinence
pads provided
Bath hoist
Dignity and
hygiene
(1 click)
Safety
and security
(2 clicks)
Health care
(3 clicks)
Module 4: Meeting individual needs
Key features of a care plan
Discuss the key features of a care plan with the following prompts in mind:
What? Who? When? Then click to see our suggestions.
• What care or equipment is needed.
• Who is responsible for providing this care, service or equipment.
• Who is responsible for making sure the care plan is carried out.
• The names of key people involved and how to contact them.
• When services are expected to begin.
• A review date.
Click here to see a sample blank care plan.
Click here to see a sample completed care plan.
Module 4: Meeting individual needs
Benefits of care planning
Three benefits are listed below. Can you think of five more? Record your ideas then click to
reveal our suggestions.
Benefit 2
Benefit 1
An accurate diagnosis.
A choice of treatments decided
by a group of experts, rather
than by one doctor.
Benefit 4
Benefit 3
Better coordination and
continuity of care.
Benefit 5
Benefit 7
Benefit 6
Benefit 8
•
Reduced delays in care
and waiting times.
•
All care needs considered.
•
Appropriate and consistent
information offered.
•
Personalised care and
services.
•
Independence is promoted.
Module 4: Meeting individual needs
Case studies
Look at the following case studies and think about each individual’s care needs.
Discuss how care plans would be devised for them.
Stuart is a 5 year old boy who was diagnosed with
cerebral palsy after an accident. He now has to use a
wheelchair, his speech is slurred and he needs help
with all daily living activities. He lives with his parents
and two brothers. Investigate the local care provision
available to support the care needs of the family.
Sophia is 38 years old. She is married with two
children. After discovering a lump in her breast she has
been diagnosed with cancer. Investigate the local care
provision available to support women in the
prevention, diagnosis and treatment of breast cancer.
Click here to see a table showing each individual’s needs identified.
Module 4: Meeting individual needs